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Memory Care in Gulfport

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Pillars of Biloxi

Memory Care in Gulfport

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Pillars of Biloxi

Overview of The Pillars of Biloxi

The Pillars of Biloxi is a compassionate nursing home in Biloxi, MS, that offers skilled nursing and rehabilitation. With its supportive and welcoming environment, the community ensures older adults are well-cared for during their stay. Exceptional services, including 24-hour RN coverage, physical, occupational, and speech therapy, and freshly-prepared meals, are also provided to improve residents’ quality of life. Alongside a specially-trained team, the community focuses on creating personalized care plans to meet residents’ ever-changing needs and preferences.

Themed celebrations, exercise classes, and music therapy ensure residents can maintain holistic wellness. Residents can also rest and connect with friends, especially with semi-private rooms and an outdoor patio. Surrounded by trees and green spaces in the peaceful residential area of Biloxi, the community guarantees a stress-free retirement. As one of the trusted options for senior living in Mississippi, this nursing home ensures older adults can live to their potential in retirement.

(228) 392-0020

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Mississippi average: 2.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Mississippi average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Mississippi average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Mississippi average: 2.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 45m per day

This home provides 13% less nursing time per resident than the Mississippi average.

Mississippi average: 4h 20m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 26m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 10m per day 2h 29m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 8m per day 3h 31m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 19m per day 22m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 180

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Mississippi average: 82.3%
Occupancy rate 85%
Residents per day (avg) 144
Occupancy rate
85%
Residents per day (avg)
144

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

56% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Privately-owned community
Home revenue
$15.5M
Operating loss
-$455.6K
Privately-owned community
Home revenue
$15.5M
Operating loss
-$455.6K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
41.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
Total costs $15.6M
Bed community size
180-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
85%
In line with Mississippi average
Occupied beds
153 / 180
Average residents 74 per day

License Details

Facility TypeNursing Home Facility
CountyHarrison

Additional Licensing Details

CMS Certification Number255093

Ownership & Operating Entity

The Pillars of Biloxi is legally operated by CLC of Biloxi LLC, and administrated by Lana Aultman.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Elizabeth Springer, Administrator

Contact The Pillars of Biloxi

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.

55 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date October 1, 2025
Follow Up

175 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Mississippi average: 45 deficiencies

Inspection Report Summary for The Pillars of Biloxi

The most recent inspection on October 1, 2025, found the facility to be in compliance with Medicare, Medicaid, and state licensure requirements, with no deficiencies cited. Prior inspections showed a mixed history, including a significant annual survey in August 2025 that cited deficiencies related to staffing, residents’ rights, activities of daily living (ADL) care, food safety, infection control, medication management, and grievance resolution. Complaint investigations were mostly unsubstantiated, except for a substantiated issue with the use of unnecessary psychotropic medications and a prior substantiated Immediate Jeopardy related to resident elopement and verbal abuse, both of which were corrected promptly. Enforcement actions included termination of responsible staff and removal of Immediate Jeopardy status after corrective measures; fines or license suspensions were not listed in the available reports. The facility appears to have improved recently, with follow-up surveys confirming compliance after earlier deficiencies.

Health Inspection History

Inspections
Total health inspections 7

Mississippi average 4.4


Last Health inspection on Aug 2025

Total health citations 41

Mississippi average 16.9

Citations per inspection
5.86

Mississippi average 3.83


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

32 of 41 citations resulted from standard inspections; 8 of 41 resulted from complaint investigations; and 1 of 41 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 3
200% worse than Mississippi average

Mississippi average: 1


Serious Health citations More info 2
82% worse than Mississippi average

Mississippi average: 1.1

3 critical citations More info Mississippi average: 1

2 serious citations More info Mississippi average: 1.1

35 moderate citations More info Mississippi average: 14.6

1 minor citation More info Mississippi average: 0.3
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 21, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Aug 21, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 21, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 21, 2025
Corrected

Compare Memory Care around Gulfport The information below is reported by the Mississippi State Department of Health, Bureau of Health Facilities Licensure.

Filter by care type
The Pillars of Biloxi
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Biloxi180No 27 -26-Lana Aultman
Summerfield Senior Living of Gulfport
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Gulfport (Lyman)61Yes 0 ----

Places of interest near The Pillars of Biloxi

Address 9.3 miles from city center Info Estimated distance in miles from Biloxi's city center to The Pillars of Biloxi's address, calculated via Google Maps. — 3.59 miles to nearest hospital (Keesler Medical Center)

Calculate Travel Distance to The Pillars of Biloxi

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 185
Employees 179
Contractors 6
Staff to resident ratio 1.25:1
26% worse than Mississippi average

Mississippi average ratio: 1.69:1

Avg staff/day 76
Average shift 7.7 hours
0% compared with Mississippi average

Mississippi average: 8 hours

Total staff hours (quarter) 53,287
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 94
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.5%

272 contractor hours this quarter

Feeding Assistant: 4 Medical Director: 1 Mental Health Service Worker: 1
Staff by category
Certified Nursing Assistant9409428,13591100%7.6
Licensed Practical Nurse300308,69491100%8.3
Registered Nurse170174,88391100%8.4
Other Dietary Services Staff9093,03491100%7.8
RN Director of Nursing5051,5157380%8.2
Dental Services Staff5051,3986571%8.1
Qualified Activities Professional4041,0219099%10.6
Speech Language Pathologist3037768189%5.5
Physical Therapy Aide2025936875%6.2
Dietitian1015335965%9
Clinical Nurse Specialist1015326470%8.3
Administrator2024886167%8
Nurse Practitioner1014886167%8
Physical Therapy Assistant1014645864%8
Qualified Social Worker3032985965%4.9
Feeding Assistant0442104145%3.7
Respiratory Therapy Technician1011637582%2.2
Medical Director011472629%1.8
Mental Health Service Worker0111544%3.8
94 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
9 Other Dietary Services Staff
% of Days 100%
5 RN Director of Nursing
% of Days 80%
5 Dental Services Staff
% of Days 71%
4 Qualified Activities Professional
% of Days 99%
3 Speech Language Pathologist
% of Days 89%
2 Physical Therapy Aide
% of Days 75%
1 Dietitian
% of Days 65%
1 Clinical Nurse Specialist
% of Days 70%
2 Administrator
% of Days 67%
1 Nurse Practitioner
% of Days 67%
1 Physical Therapy Assistant
% of Days 64%
3 Qualified Social Worker
% of Days 65%
4 Feeding Assistant
% of Days 45%
1 Respiratory Therapy Technician
% of Days 82%
1 Medical Director
% of Days 29%
1 Mental Health Service Worker
% of Days 4%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 148
Medicare
12
8.1% of residents
Medicaid
129
87.2% of residents
Private pay or other
7
4.7% of residents

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
24% better than Mississippi average

Mississippi average: 12.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.8
11% better than Mississippi average

Mississippi average: 22.3

Long-stay resident measures
Average Mississippi avg: 1.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.9%
30% better than Mississippi average

Mississippi average: 21.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.8%
35% better than Mississippi average

Mississippi average: 24.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.8%
34% worse than Mississippi average

Mississippi average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
7% worse than Mississippi average

Mississippi average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.4%
17% worse than Mississippi average

Mississippi average: 7.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.0%
61% better than Mississippi average

Mississippi average: 2.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.6%
26% better than Mississippi average

Mississippi average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.2%
367% worse than Mississippi average

Mississippi average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.5%
25% worse than Mississippi average

Mississippi average: 21.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Mississippi average

Mississippi average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Mississippi average

Mississippi average: 97.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.86
24% better than Mississippi average

Mississippi average: 2.44

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.43
16% better than Mississippi average

Mississippi average: 2.88

Short-stay resident measures
Significantly below average Mississippi avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
11% better than Mississippi average

Mississippi average: 87.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 4.9%
95% worse than Mississippi average

Mississippi average: 2.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
18% better than Mississippi average

Mississippi average: 84.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.9%
14% better than Mississippi average

Mississippi average: 27.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.9%
35% better than Mississippi average

Mississippi average: 15.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Mississippi average

Mississippi average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.7%
22% worse than Mississippi average

Mississippi average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.5%
8% worse than Mississippi average

Mississippi average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $48K
21% higher than Mississippi average

Mississippi average: $39K

Number of fines 4
100% more fines than Mississippi average

Mississippi average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Mississippi average

Mississippi average: 0.2

Fines amount comparison
Fines amount comparison
This facility $48K
Mississippi average $39K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 3, 2025
$22K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 21, 2025
$9K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 21, 2025
$9K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 14, 2024
$8K

Last updated: Jan 2026

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Financial Aid for Mississippi Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Mississippi Medicaid E&D Waiver

Age 65+ or disabled, Mississippi resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$4,000 (individual, higher than most states).

Higher asset limit; rural focus.

Mississippi Caregiver Respite Program

MS NFCSP Respite

Caregiver of someone 60+, Mississippi resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Assisted Living (AL) Waiver

Mississippi Assisted Living Waiver

Age 65+ or disabled, Mississippi resident, Medicaid-eligible, NFLOC, living in approved AL facility.

~$2,829/month (300% FBR, individual); QIT required.

$4,000 (individual), $6,000 (couple).

Only for AL facilities with waiver contracts; small program size.

Independent Living (IL) Waiver

Mississippi Independent Living Waiver

Age 16+ (65+ for seniors), Mississippi resident, Medicaid-eligible, NFLOC but capable of self-direction.

~$2,829/month (300% FBR, individual); QIT required.

$4,000 (individual), $6,000 (couple).

Self-directed care; limited to in-home settings.

Medicare Savings Program (MSP)

Mississippi Medicare Savings Program

Age 65+ or disabled, Mississippi resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Mississippi Homemaker Program

Mississippi Homemaker Program (via Area Agencies on Aging)

Age 60+, Mississippi resident, not Medicaid-eligible, needs assistance with daily living.

~$1,063/month (100% FPL, individual); prioritizes low-income.

Not strictly assessed; need-based focus.

10 AAAs; waitlist possible due to funding caps.

Senior Community Service Employment Program (SCSEP)

Mississippi SCSEP

Age 55+, unemployed, low-income, Mississippi resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; MDES oversees.

VA Aid and Attendance (A&A) and Housebound Benefits

Mississippi VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Mississippi resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population in rural areas.

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