Heritage on the Marina, a CCRC

Nursing Home & Independent Living · San Francisco, CA

3400 Laguna St, San Francisco, CA 94123 View map

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Heritage on the Marina, a CCRC accepts Medicare and private pay.

Calculator: See prices in your area

Heritage on the Marina, a CCRC accepts Medicare and private pay.

Overview of Heritage on the Marina, a Ccrc

Heritage on the Marina is considerably one of the most extended senior living communities in San Francisco. The beautiful Heritage on the Marina promotes an elegant ambiance with a welcoming community. Heritage on the Marina ensures that residents can experience an exceptional quality of service that is a testament to their commitment to enhancing the quality of life for all of their residents.

Its location nestles in a vibrant neighborhood filled with farmers’ markets, yacht clubs, and art galleries, all ready for you to explore. At Heritage on the Marina, there are a variety of activities and programs, with one priority being the health and wellness of the residents; therefore allowing fitness activities and programs to enhance seniors’ health. Residents are also uniquely given specific personalized attention that will cater to each individual’s needs.

Facility Direct Line (415) 202-0300

Capacity and availability

66 days

109-bed community

A larger shared setting that may offer more common spaces and organized community services.

50 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 96 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate

62%

Lower than the California average: 72.8%

Occupied beds

68 / 109

Average occupied beds in California homes 87 beds

Facility TypeRcfe-continuing Care Retirement Community

StatusLicensed

IssuanceJune 25, 1975

CountySan Francisco

RCFE Number#380500295

Heritage on the Marina, a CCRC is legally operated by R, and administered by Mary Linde.

High Staff To Resident Ratio

Beautiful Environment

Personalized Attention

Touring HoursMonday-Friday: 8 AM to 5 PM, Saturday: Closed, Sunday: Closed

Since 2021 · 5 years of data 1 citation 13 total visits 4 complaint visits 4 official inspections 3 complaint investigations

Inspection Score

12 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection March 12, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	1	10	This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	0	3	This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	1	4	This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per year Average citations per year since 2021.	0.2	2	This facility has 90% fewer citations per year than a typical California assisted living residence (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	13	16	This facility has 19% fewer total visits than a typical California assisted living residence (13 vs. CA avg 16).↓ 19% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	4	13	This facility has 69% fewer complaint visits than a typical California assisted living residence (4 vs. CA avg 13).↓ 69% better Rank #529 / 1397 Complaint visits — State benchmarked This home is ranked 529th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	5	7	This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	3	10	This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 12, 2026, found no deficiencies during a case management visit reviewing resident care and incident handling.
A December 6, 2024 complaint investigation substantiated failure to report a resident stuck in a malfunctioning LULA lift, citing one regulatory violation.
Annual inspections from May 2, 2025, June 20, 2024, and July 3, 2024, found no deficiencies, with only minor technical violations corrected on site.

Show Inspection Reports

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

83% of new residents, usually for short-term rehab.

Typical stay 7 days

Private pay

17% of new residents, often for short stays.

Typical stay 3 - 4 months

Financial Trends

Historical financial and operational data for Heritage on the Marina, a CCRC from 2015–2023, based on CMS SNF Cost Reports.

Occupancy Rate 6.1% ↓ 25.1pp vs 2022

Net Patient Income -$3.9M ↑ ~$2.0M vs 2022

Payroll Costs $1.5M ↓ ~$4.5M vs 2022

Operating Margin -1,695.0% ↓ 1,614.9pp vs 2022

Metric	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	42.9%	80.6%	82.9%	80.6%	65.0%	59.5%	44.7%	31.2%	6.1%
Beds	32	32	32	32	32	32	32	32	109
Net Income	-$3,629,980	$1,039,670	$7,170,629	-$9,863,797	$7,751,889	$1,333,213	$4,571,986	-$19,876,022	-$2,435,646
Gross Revenue	$2,224,827	$3,182,713	$3,044,756	$3,871,603	$8,334,468	$8,520,191	$7,795,215	$7,832,951	$320,817
Operating Expenses	$10,971,891	$11,154,566	$11,598,687	$12,284,089	$12,577,310	$14,056,986	$14,064,736	$13,311,778	$4,111,268
Net Patient Income	-$8,747,064	-$8,249,131	-$8,669,070	-$8,592,209	-$4,509,880	-$5,736,347	-$6,381,231	-$5,922,769	-$3,882,232
Net Patient Revenue	$2,224,827	$2,905,435	$2,929,617	$3,691,880	$8,067,430	$8,320,639	$7,683,505	$7,389,009	$229,036
Payroll Costs	$6,325,730	$6,592,283	$6,695,255	$6,855,026	$6,914,036	$7,432,264	$7,559,118	$5,996,504	$1,530,068
Operating Margin %	-393.2%	-283.9%	-295.9%	-232.7%	-55.9%	-68.9%	-83.1%	-80.2%	-1,695.0%
Medicare %	18.9%	10.1%	7.4%	20.7%	25.3%	11.5%	12.8%	4.9%	0.0%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	81.1%	89.9%	92.6%	79.3%	74.7%	88.5%	87.2%	95.1%	100.0%
Net Patient Revenue/Day	$521	$308	$303	$392	$1,063	$1,194	$1,472	$2,027	$384
Cost/Day	$2,570	$1,182	$1,198	$1,305	$1,657	$2,016	$2,694	$3,652	$6,898
Avg Length of Stay	106.7 days	122.6 days	179.2 days	96.0 days	101.2 days	174.3 days	118.6 days	214.4 days	66.2 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2023.

Net patient revenue

$229.0K

Net patient income

-$3.9M

Nonprofit

Net patient revenue

$229.0K

Net patient income

-$3.9M

Other income

$1.4M

Payroll costs

$1.5M 668% of net patient revenue

Other operating costs

$2.6M

Total costs

$4.1M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (83% of admissions), and a typical Medicare stay runs around 7 days.

Coverage residents most often arrive under.

Medicare 83%

Private pay 17%

Coverage residents most often leave under.

Medicare 11%

Private pay 89%

2.5 miles from city center Estimated distance in miles from San Francisco's city center to Heritage on the Marina, a CCRC's address, calculated via Google Maps. — 0.86 miles to nearest hospital (Stroke Care Center: California Pacific Medical Center: Pacific Campus)

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Heritage on the Marina, a CCRC	IL NH	San Francisco (Marina District)	-	109 Facility 109 CA AVG 103 Rank #665 / 1657	-	96 Facility 96 CA AVG 57 Rank #43 / 2092	-
St. Andrew	IL NH	Daly City (St. Francis)	-	186 Facility 186 CA AVG 103 Rank #191 / 1657	-	69 Facility 69 CA AVG 57 Rank #768 / 2092	Studio / 1 Bed

Nursing Home Explorer

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Heritage on the Marina, a CCRC in?

Heritage on the Marina, a CCRC is in the Marina District neighborhood of San Francisco.

Who is the owner of Heritage on the Marina, a CCRC?

The legal owner and operator of Heritage on the Marina, a CCRC is R.

Is Heritage on the Marina, a CCRC in a walkable area?

Heritage on the Marina, a CCRC has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at Heritage on the Marina, a CCRC?

Heritage on the Marina, a CCRC's occupancy is 62%.

Does Heritage on the Marina, a CCRC operate as a for-profit or non-profit?

Heritage on the Marina, a CCRC is registered as a non-profit in CA.

Who is the administrator of Heritage on the Marina, a CCRC?

Mary Linde is the administrator of Heritage on the Marina, a CCRC.

How many beds does Heritage on the Marina, a CCRC have?

Heritage on the Marina, a CCRC has 109 beds.

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Heritage on the Marina, a CCRC