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Riverside Health and Rehabilitation has been one of the trusted nursing homes in Hartford. Focusing on short-term rehabilitation and long-term care, residents and families can expect only the upscale professional and compassionate service they seek. Riverside ensures a place of motivation and cultivation for a fulfilling life.
The beautiful community is built with a list of amenities residents can take advantage of: common areas, lounges, a library, restaurant-style dining, and a fitness center. Personalized care for specialty services is provided, such as housekeeping, 24/7 care staff, stimulating programs, and scheduled activities offered.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Physical therapist staff hours per resident per day.
Registered nurse hours per resident per day on weekends.
May provide extensive amenities, services and programs.
Lower occupancy suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
24% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
In line with Connecticut average
Key information about the people who lead and staff this community.
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
14 routine inspections
26 with issues
6 without issues
Connecticut average: 13 visits/inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on December 4, 2025, found the facility in compliance with all regulations after correcting one previously identified violation. Earlier inspections showed a pattern of deficiencies related mainly to resident care issues such as timely notification of physicians and families, toileting assistance, medication transcription errors, and staffing levels. Several complaint investigations substantiated violations involving abuse investigations, failure to protect residents, and incomplete or delayed reporting and follow-up on incidents. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows improvement over time, with recent inspections indicating corrected deficiencies and compliance with regulations.
Connecticut average 5.7
Last Health inspection on Apr 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 33 citations resulted from standard inspections; and 13 of 33 resulted from complaint investigations.
1
233% worse than Connecticut average
Connecticut average: 0.3
4
471% worse than Connecticut average
Connecticut average: 0.7
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 16, 2025
Corrected
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 11, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 22, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 22, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
1.6 miles from city center — 2.06 miles to nearest hospital (Hartford Hospital)
745 Main St, East Hartford, CT 06108
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
31% worse than Connecticut average
Connecticut average ratio: 1.88:1
0% compared with Connecticut average
Connecticut average: 7.5 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
No contractors work on this role.
Total hours from contractors
6,184 contractor hours this quarter
| Certified Nursing Assistant | 163 | 0 | 163 | 59,015 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 57 | 5 | 62 | 21,754 | 91 | 100% | 8.5 |
| Registered Nurse | 41 | 18 | 59 | 12,958 | 91 | 100% | 8.5 |
| Qualified Activities Professional | 14 | 2 | 16 | 4,802 | 91 | 100% | 8.9 |
| Other Social Services Staff | 9 | 0 | 9 | 3,315 | 90 | 99% | 7.3 |
| Mental Health Service Worker | 8 | 0 | 8 | 1,645 | 76 | 84% | 7.7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,398 | 81 | 89% | 7.1 |
| Physical Therapy Assistant | 0 | 6 | 6 | 1,251 | 73 | 80% | 6.4 |
| Administrator | 3 | 0 | 3 | 1,120 | 63 | 69% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,017 | 73 | 80% | 7.4 |
| Occupational Therapy Aide | 3 | 0 | 3 | 944 | 62 | 68% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 861 | 66 | 73% | 7.4 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 823 | 75 | 82% | 6.7 |
| Dental Services Staff | 2 | 0 | 2 | 584 | 63 | 69% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 550 | 61 | 67% | 7.2 |
| Nurse Practitioner | 2 | 0 | 2 | 504 | 63 | 69% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 467 | 66 | 73% | 6.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 147 | 50 | 55% | 2.9 |
| Medical Director | 0 | 2 | 2 | 23 | 18 | 20% | 1.3 |
| Other Physician | 0 | 1 | 1 | 16 | 9 | 10% | 1.8 |
| Dietitian | 2 | 0 | 2 | 11 | 2 | 2% | 5.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
31% better than Connecticut average
Connecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.0
24% better than Connecticut average
Connecticut average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.5%
44% better than Connecticut average
Connecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
8.7%
55% better than Connecticut average
Connecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
15% worse than Connecticut average
Connecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
18% better than Connecticut average
Connecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
6.7%
47% worse than Connecticut average
Connecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.6%
63% better than Connecticut average
Connecticut average: 1.7%
Percent of long-stay residents who lose too much weight
7.1%
12% worse than Connecticut average
Connecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
31.3%
106% worse than Connecticut average
Connecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
15.7%
9% better than Connecticut average
Connecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.2%
In line with Connecticut average
Connecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.4%
In line with Connecticut average
Connecticut average: 93.5%
Number of hospitalizations per 1,000 long-stay resident days.
2.12
In line with Connecticut average
Connecticut average: 2.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.36
54% worse than Connecticut average
Connecticut average: 1.53
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.2%
In line with Connecticut average
Connecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
28% better than Connecticut average
Connecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
61.5%
12% worse than Connecticut average
Connecticut average: 69.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.1%
In line with Connecticut average
Connecticut average: 25.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.7%
49% better than Connecticut average
Connecticut average: 11.1%
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
203% worse than Connecticut average
Connecticut average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
42.6%
21% worse than Connecticut average
Connecticut average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.1%
5% worse than Connecticut average
Connecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
115% higher than Connecticut average
Connecticut average: $44K
129% more fines than Connecticut average
Connecticut average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Connecticut average
Connecticut average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 10, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 1, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 9, 2023
Last updated: Jan 2026
Historical financial and operational data for Riverside Health and Rehabilitation Center based on CMS SNF Cost Reports.
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