Heather Heights of Pittsford provides assisted living and memory care in Pittsford, NY. Assisted living includes help with daily tasks such as bathing, dressing, and medication while the resident lives in a private room or suite. Memory care offers a secured setting with supervision for someone at risk of wandering. The community may be a good fit for a resident whose needs could grow from daily assistance to memory care without leaving the community.
The community has 120 beds, with private rooms, semi-private rooms, and suites. Restaurant-style dining and chef-prepared meals give residents meals served in a dining setting. There is also an ice cream parlor for an additional treat. A beauty salon and barber shop allow residents to arrange personal grooming on site, while the theater provides space for screenings or performances.
There is something scheduled each day. Fitness and movement programs offer structured opportunities for exercise, while music therapy, live entertainment, cooking classes, resident-led clubs, and religious services or devotional groups provide other regular activities. Weekly day trips offer outings beyond the community, and Friday happy hours and ice cream socials bring residents together for recurring group events.
A mid-sized community that may balance personal attention with shared amenities and social activities.
120Medium-capacity home · Offers a balance of services and community atmosphere.
Heather Heights of Pittsford is legally operated by Heather Heights of Pittsford, Inc.
Sourced directly from the team at Heather Heights of Pittsford.In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 28 | 9.0 | This facility has had 211% more total inspections than the New York average (28 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 211% more |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 10 | 4.0 | This facility has 150% more inspections with violations than a typical New York assisted living residence (10 vs. NY avg 4).↑ 150% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 36% | 55% | This facility has 19 percentage points lower inspection violation rate than a typical New York assisted living residence (36% vs. NY avg 55%).↓ 19% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 28 | 6.0 | This facility has had 367% more complaint visits than the New York average (28 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 367% more |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 22 | 18.0 | This facility has 22% more total violations than a typical New York assisted living residence (22 vs. NY avg 18).↑ 22% worse |
|
Violations per inspection
Average violations per inspection.
| 0.8 | 2.3 | This facility has 65% fewer violations per inspection than a typical New York assisted living residence (0.8 vs. NY avg 2.3).↓ 65% better |
0.8 miles from city center
Estimated distance in miles from Pittsford's city center to Heather Heights of Pittsford's address, calculated via Google Maps.
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Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Heather Heights of Pittsford | AL MC | Pittsford | 120 | No | - | Heather Heights Of Pittsford, Inc | 28 | 36% | 28 | 22 | 0.8 |
| Highlands Living Center | AL IL MC NH SNF | Pittsford | 120
Facility
120
NY AVG
121
Rank
#262 / 422 | No |
64
Facility
64
NY AVG
54
Rank
#260 / 450 | Highlands Living Center, Inc (Not For Profit) | 5 | 60% | - | 23 | 4.6 |
| Laurelwood at the Highlands | AL IL MC NH SNF | Pittsford | 75
Facility
75
NY AVG
121
Rank
#229 / 309 | No |
64
Facility
64
NY AVG
54
Rank
#135 / 330 | Highland Community Development Corp | 4 | 50%
Facility
50%
NY AVG
55%
Rank
#172 / 301 | 2
Facility
2
NY AVG
6
Rank
#75 / 301 | 8
Facility
8
NY AVG
14.5
Rank
#146 / 301 | 2.0
Facility
2.0
NY AVG
2.3
Rank
#220 / 301 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 3 on this page. See how we rank facilities
Heather Heights of Pittsford is located in Pittsford, New York State.
Here are the financial assistance programs available to residents in New York State.
No, Heather Heights of Pittsford has a no-pet policy.
Heather Heights of Pittsford has 120 beds.
Heather Heights of Pittsford has had 22 reported violations according to records from New York State Department of Health (NYSDOH).
Yes — there are 27 photos of Heather Heights of Pittsford in the photo gallery on this page.
Heather Heights of Pittsford offers Assisted Living & Memory Care.
Heather Heights of Pittsford is located at 160 West Jefferson Road, Pittsford, NY 14534.
(585) 264-1600 will put you in contact with the team at Heather Heights of Pittsford.
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