Smaller home · May offer a more intimate, personalized care environment.
Grand Emerald Place
Situated in South Bend, Indiana, Grand Emerald Place emerges as a beacon of exceptional assisted living for seniors, ensuring an environment that consistently surpasses expectations. Within its welcoming embrace, residents discover a home-like haven where comfort and care intertwine seamlessly. This community boasts round-the-clock nursing availability, guaranteeing that assistance is readily accessible across various assisted living levels of care.
Outdoor enthusiasts can partake in engaging activities, including memberships in a walking club, gardening club, and participation in outdoor events. Meanwhile, indoors, residents enjoy the convenience of housekeeping and laundry services, enhanced by the presence of an on-site hair salon. The provision of scheduled transportation adds an extra layer of convenience, while elegantly appointed lounges and an activity room create inviting spaces for relaxation and social engagement. Beyond the physical comforts, Grand Emerald Place takes pride in a refreshing and revitalizing atmosphere, epitomized by its reassuring emergency call system.
Community insights.
About this community
Grand Emerald Place is legally operated by Ops Living South Bend LLC, and administered by Amanda Harlow.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Deficiencies per inspection (1% above) 2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg) 3 Better Metrics better than Indiana average:
• Total deficiencies (15% below)
• Inspections with deficiencies (14% below)
• Inspection deficiency rate (5% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 28 | 33 | This facility has 15% fewer total deficiencies than a typical Indiana assisted living residence (28 vs. IN avg 33).↓ 15% better Rank #186 / 318 Total deficiencies — State benchmarked This home is ranked 186th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 2.5 | 2.47 | This facility has 1% more deficiencies per inspection than a typical Indiana assisted living residence (2.5 vs. IN avg 2.47).↑ 1% worse Rank #184 / 309 Deficiencies per inspection — State benchmarked This home is ranked 184th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
| 11 | 19 | This facility has had 42% fewer total visits than the Indiana average (11 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 42% fewer |
|
Inspections with deficiencies
| 6 | 7 | This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better |
|
Inspection deficiency rate
| 55% | 58% | This facility has 3 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (55% vs. IN avg 58%).↓ 3% better |
|
Inspections
| 11 | 13 | This facility has had 15% fewer inspections than the Indiana average (11 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 15% fewer |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
| 5 | 5 | This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg Rank #169 / 290 Total complaints — State benchmarked This home is ranked 169th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
| 1.3 | 1.3 | This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg |
|
Complaint visits
| 11 | 8 | This facility has had 38% more complaint visits than the Indiana average (11 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 38% more |
What does this home offer?
Pets Allowed
Room Sizes: 378 / 421 / 430 sq. ft
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Grand Emerald Place
Places of interest near Grand Emerald Place
4.2 miles from city center
Estimated distance in miles from South Bend's city center to Grand Emerald Place's address, calculated via Google Maps.
Calculate Travel Distance to Grand Emerald Place
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Compare Assisted Living around South Bend
Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Name of the director of nursing on record, when the state publishes this field.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| St Paul’s | AL IL MC | South Bend | 181
Facility
181
IN AVG
116
Rank
#46 / 431 | No | - | - | 1
Facility
1
IN AVG
8
Rank
#156 / 417 |
54.1%
Facility
54.1%
IN AVG
66.9%
Rank
#309 / 410 | - | Jeffry Billhimer | Trinity Continuing Care Services-Indiana Inc | Kris Borkowski | 3 | 1
Facility
1
IN AVG
5
Rank
#1 / 290 | 8
Facility
8
IN AVG
36
Rank
#54 / 318 | 2.7
Facility
2.7
IN AVG
1.9
Rank
#190 / 309 |
| Tanglewood Trace | AL IL MC RC | Mishawaka | 148
Facility
148
IN AVG
116
Rank
#95 / 431 | Yes |
59
Facility
59
IN AVG
40
Rank
#156 / 551 | 1 Bed / 1 Bed Deluxe | 15
Facility
15
IN AVG
8
Rank
#81 / 417 |
43.2%
Facility
43.2%
IN AVG
66.9%
Rank
#371 / 410 | A+ | Barbara Gawel | Gahc3 Mishawaka In Alf Trs Sub LLC | Carol Campbell | 4 | 2
Facility
2
IN AVG
5
Rank
#44 / 290 | 9
Facility
9
IN AVG
36
Rank
#63 / 318 | 2.3
Facility
2.3
IN AVG
1.9
Rank
#166 / 309 |
| Southfield Village Inc. | AL IL NH SNF | South Bend | 138
Facility
138
IN AVG
116
Rank
#115 / 431 | Yes |
5
Facility
5
IN AVG
40
Rank
#517 / 551 | - | 34
Facility
34
IN AVG
8
Rank
#33 / 417 |
34.1%
Facility
34.1%
IN AVG
66.9%
Rank
#398 / 410 | - | Joseph Doran | Woodlawn Hospital | Dolores Britton | 10 | 4
Facility
4
IN AVG
5
Rank
#128 / 290 | 61
Facility
61
IN AVG
36
Rank
#283 / 318 | 6.1
Facility
6.1
IN AVG
1.9
Rank
#289 / 309 |
| Wellbrooke of South Bend | AL ADC MC NH SNF | South Bend | 129
Facility
129
IN AVG
116
Rank
#143 / 431 | Yes |
44
Facility
44
IN AVG
40
Rank
#249 / 551 | Private Rooms | 1
Facility
1
IN AVG
8
Rank
#156 / 417 |
40.3%
Facility
40.3%
IN AVG
66.9%
Rank
#384 / 410 | - | Karl Steinhaus | Hancock Regional Hospital | Ashley Hearld | 6 | 2
Facility
2
IN AVG
5
Rank
#44 / 290 | 43
Facility
43
IN AVG
36
Rank
#245 / 318 | 7.2
Facility
7.2
IN AVG
1.9
Rank
#295 / 309 |
| Grand Emerald Place | AL | South Bend | 96
Facility
96
IN AVG
116
Rank
#259 / 431 | Yes |
36
Facility
36
IN AVG
40
Rank
#287 / 551 | Studio / 1 Bed | 13
Facility
13
IN AVG
8
Rank
#89 / 417 |
51.0%
Facility
51.0%
IN AVG
66.9%
Rank
#330 / 410 | - | Amanda Harlow | Ops Living South Bend LLC | Lindsay Vanderpool | 11 | 5
Facility
5
IN AVG
5
Rank
#169 / 290 | 28
Facility
28
IN AVG
36
Rank
#186 / 318 | 2.5
Facility
2.5
IN AVG
1.9
Rank
#184 / 309 |
Financial Assistance for
Assisted Living in Indiana
Grand Emerald Place is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Frequently Asked Questions about Grand Emerald Place
Who is the Director of Nursing at Grand Emerald Place?
Lindsay Vanderpool is the Director of Nursing at Grand Emerald Place.
Who is the owner of Grand Emerald Place?
Grand Emerald Place is legally operated by Ops Living South Bend LLC, and administered by Amanda Harlow.
Is Grand Emerald Place in a walkable area?
Grand Emerald Place has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Grand Emerald Place?
According to IN state health department records, Grand Emerald Place's license number is 25-013555-1.
When does Grand Emerald Place's license expire?
According to IN state health department records, Grand Emerald Place's license expires on June 30, 2027.
What is the occupancy rate at Grand Emerald Place?
Grand Emerald Place's occupancy is 51%.
How long has Grand Emerald Place been in business?
Grand Emerald Place has been operating for approximately 13 years, based on available licensing and registration records.
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