Smaller home · May offer a more intimate, personalized care environment.
Grand Emerald Place
Situated in South Bend, Indiana, Grand Emerald Place emerges as a beacon of exceptional assisted living for seniors, ensuring an environment that consistently surpasses expectations. Within its welcoming embrace, residents discover a home-like haven where comfort and care intertwine seamlessly. This community boasts round-the-clock nursing availability, guaranteeing that assistance is readily accessible across various assisted living levels of care.
Outdoor enthusiasts can partake in engaging activities, including memberships in a walking club, gardening club, and participation in outdoor events. Meanwhile, indoors, residents enjoy the convenience of housekeeping and laundry services, enhanced by the presence of an on-site hair salon. The provision of scheduled transportation adds an extra layer of convenience, while elegantly appointed lounges and an activity room create inviting spaces for relaxation and social engagement. Beyond the physical comforts, Grand Emerald Place takes pride in a refreshing and revitalizing atmosphere, epitomized by its reassuring emergency call system.
Community insights.
About this community
Grand Emerald Place is legally operated by Ops Living South Bend LLC, and administered by Leslie Moore.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
ALM Inspection Grade
12 points below the Indiana average for state-licensed facilities (83/100)
Category breakdown
Deficiencies
Concern
28 deficiencies · 2× more than the typical state-licensed IN facility (median: 13)
Finding Frequency
Typical
50% of inspections found a deficiency · 13% more than the typical state-licensed IN facility (median: 44%)
Substantiated Complaints
Concern
5 substantiated complaints · 67% more than the typical state-licensed IN facility (median: 3)
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Inspection deficiency rate (22% above) 1 At Avg Metrics at Indiana average:
• Substantiated complaints (at IN avg) 1 Better Metrics better than Indiana average:
• Total deficiencies (15% below)
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
| 28 | 33.0 | This facility has 15% fewer total deficiencies than a typical Indiana assisted living residence (28 vs. IN avg 33).↓ 15% better Rank #162 / 241 Total deficiencies — State benchmarked This assisted living community is ranked 162nd out of 241 assisted living communities we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among the 241 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Indiana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Deficiencies per inspection
| 2.3 | 1.8 | This facility has had 28% more deficiencies per inspection than the Indiana average (2.3 vs. IN avg 1.8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 28% more Rank #183 / 239 Deficiencies per inspection — State benchmarked This assisted living community is ranked 183rd out of 239 assisted living communities we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among the 239 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Indiana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Substantiated complaints
| 5 | 5.0 | This facility has substantiated complaints in line with the Indiana average (5 vs. IN avg 5).— At avg Rank #164 / 240 Substantiated complaints — State benchmarked This assisted living community is ranked 164th out of 240 assisted living communities we track in Indiana for substantiated complaints. Shows this facility's substantiated complaints compared to the Indiana average among the 240 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Indiana that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total inspections
| 12 | 19.0 | This facility has had 37% fewer total inspections than the Indiana average (12 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 37% fewer |
|
Routine inspections
| 1 | 7.0 | This facility has had 86% fewer routine inspections than the Indiana average (1 vs. IN avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 86% fewer |
|
Complaint visits
| 11 | 8.0 | This facility has had 38% more complaint visits than the Indiana average (11 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 38% more |
|
Inspections with deficiencies
| 6 | 7.0 | This facility has had 14% fewer inspections with deficiencies than the Indiana average (6 vs. IN avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 14% fewer |
|
Inspection deficiency rate
| 50% | 41% | This facility has 9 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 41%).↑ 9% worse |
What does this home offer?
Pets Allowed
Room Sizes: 378 / 421 / 430 sq. ft
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Grand Emerald Place
Places of interest near Grand Emerald Place
4.2 miles from city center
Estimated distance in miles from South Bend's city center to Grand Emerald Place's address, calculated via Google Maps.
Calculate Travel Distance to Grand Emerald Place
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Compare Assisted Living around South Bend
Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Name of the director of nursing on record, when the state publishes this field.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Complaints the state investigated and upheld, as published in the state record.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| St Paul’s | AL IL MC | South Bend | 181
Facility
181
IN AVG
125
Rank
#36 / 251 | No | - | - | 1
Facility
1
IN AVG
8
Rank
#142 / 248 |
54.1%
Facility
54.1%
IN AVG
63.6%
Rank
#168 / 240 | - | Jeffry Billhimer | Trinity Continuing Care Services-Indiana Inc | Kris Borkowski | A- | 5 | 1
Facility
1
IN AVG
5
Rank
#25 / 240 | 8
Facility
8
IN AVG
36
Rank
#51 / 241 | 1.6
Facility
1.6
IN AVG
1.9
Rank
#130 / 239 |
| Tanglewood Trace | AL IL MC RC | Mishawaka | 148
Facility
148
IN AVG
125
Rank
#68 / 251 | Yes |
59
Facility
59
IN AVG
35
Rank
#63 / 301 | 1 Bed / 1 Bed Deluxe | 15
Facility
15
IN AVG
8
Rank
#50 / 248 |
43.2%
Facility
43.2%
IN AVG
63.6%
Rank
#209 / 240 | A+ | Barbara Gawel | Gahc3 Mishawaka In Alf Trs Sub LLC | Carol Campbell | B+ | 5 | 2
Facility
2
IN AVG
5
Rank
#64 / 240 | 9
Facility
9
IN AVG
36
Rank
#60 / 241 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#137 / 239 |
| Wellbrooke of South Bend | AL ADC MC NH SNF | South Bend | 129
Facility
129
IN AVG
125
Rank
#101 / 251 | Yes |
44
Facility
44
IN AVG
35
Rank
#110 / 301 | Private Rooms | 1
Facility
1
IN AVG
8
Rank
#142 / 248 |
40.3%
Facility
40.3%
IN AVG
63.6%
Rank
#220 / 240 | - | Karl Steinhaus | Hancock Regional Hospital | Ashley Hearld | ? | 17 | 2
Facility
2
IN AVG
5
Rank
#64 / 240 | 43
Facility
43
IN AVG
36
Rank
#203 / 241 | 2.5
Facility
2.5
IN AVG
1.9
Rank
#191 / 239 |
| Grand Emerald Place | AL | South Bend | 96
Facility
96
IN AVG
125
Rank
#165 / 251 | Yes |
36
Facility
36
IN AVG
35
Rank
#129 / 301 | Studio / 1 Bed | 13
Facility
13
IN AVG
8
Rank
#55 / 248 |
51.0%
Facility
51.0%
IN AVG
63.6%
Rank
#180 / 240 | - | Leslie Moore | Ops Living South Bend LLC | Lindsay Vanderpool | C- | 12 | 5
Facility
5
IN AVG
5
Rank
#164 / 240 | 28
Facility
28
IN AVG
36
Rank
#162 / 241 | 2.3
Facility
2.3
IN AVG
1.9
Rank
#183 / 239 |
| Woodridge Village | AL NH SNF | South Bend | 85
Facility
85
IN AVG
125
Rank
#191 / 251 | Yes |
16
Facility
16
IN AVG
35
Rank
#209 / 301 | - | 2
Facility
2
IN AVG
8
Rank
#87 / 248 |
64.7%
Facility
64.7%
IN AVG
63.6%
Rank
#121 / 240 | - | Richard Kennedy | Woodridge Alf Operations LLC | Elizabeth Mccartn | D | 19 | 10
Facility
10
IN AVG
5
Rank
#230 / 240 | 85
Facility
85
IN AVG
36
Rank
#235 / 241 | 4.5
Facility
4.5
IN AVG
1.9
Rank
#235 / 239 |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other IN assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in Indiana
Grand Emerald Place is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Frequently Asked Questions about Grand Emerald Place
Who is the Director of Nursing at Grand Emerald Place?
Lindsay Vanderpool is the Director of Nursing at Grand Emerald Place.
Who is the owner of Grand Emerald Place?
Grand Emerald Place is legally operated by Ops Living South Bend LLC, and administered by Leslie Moore.
Is Grand Emerald Place in a walkable area?
Grand Emerald Place has a walk score of 36. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Grand Emerald Place?
According to IN state health department records, Grand Emerald Place's license number is 26-013555-1.
When does Grand Emerald Place's license expire?
According to IN state health department records, Grand Emerald Place's license expires on June 30, 2027.
What is the occupancy rate at Grand Emerald Place?
Grand Emerald Place's occupancy is 51%.
How long has Grand Emerald Place been in business?
Grand Emerald Place has been operating for approximately 13 years, based on available licensing and registration records.
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