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Grand Emerald Place
Entrance of Grand Emerald Place with drive-up access Bright kitchen area with modern appliances and decor Bright and spacious dining area with tables Bright common area with comfortable seating and decor

Grand Emerald Place

4010 S Ironwood Dr, South Bend, IN 46614 View map Calculator: See prices in your area
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Overview of Grand Emerald Place

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Situated in South Bend, Indiana, Grand Emerald Place emerges as a beacon of exceptional assisted living for seniors, ensuring an environment that consistently surpasses expectations. Within its welcoming embrace, residents discover a home-like haven where comfort and care intertwine seamlessly. This community boasts round-the-clock nursing availability, guaranteeing that assistance is readily accessible across various assisted living levels of care.

Outdoor enthusiasts can partake in engaging activities, including memberships in a walking club, gardening club, and participation in outdoor events. Meanwhile, indoors, residents enjoy the convenience of housekeeping and laundry services, enhanced by the presence of an on-site hair salon. The provision of scheduled transportation adds an extra layer of convenience, while elegantly appointed lounges and an activity room create inviting spaces for relaxation and social engagement. Beyond the physical comforts, Grand Emerald Place takes pride in a refreshing and revitalizing atmosphere, epitomized by its reassuring emergency call system.

Facility Direct Line (574) 291-2222
Facility Direct Line (574) 291-2222
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Bed community size
96-bed community Rank #262 / 437Bed count — State benchmarkedThis home is ranked 262nd out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
13 years in operation Rank #85 / 378Years in operation — State benchmarkedThis home is ranked 85th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 36 / 100 Rank #288 / 587Walk Score — State benchmarkedThis home is ranked 288th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
51%
Rank #342 / 434Occupancy rate — State benchmarkedThis home is ranked 342nd out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
49 / 96
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceJuly 1, 2025
ExpirationJune 30, 2027
License Number25-013555-1

Ownership & Operating Entity

Grand Emerald Place is legally operated by Ops Living South Bend Llc, and administered by Amanda Harlow.

Profit StatusFor-profit

Type Of Units

Residential
96 units
Total beds
96 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingLindsay Vanderpool
ContactMearl May, Administrator

Contact Information

Fax(260) 498-0205

Contact Grand Emerald Place

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 27 deficiencies 5 complaints 12 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.

4 points below the Indiana average for assisted living residences (83/100)

Rank #209 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 209th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 79 out of 100. Letter grade C+. 4 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 3 Worse Metrics worse than Indiana average:
• Deficiencies per inspection (21% above)
• Inspection deficiency rate (35% above)
• Complaint visits (38% above) 2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg) 5 Better Metrics better than Indiana average:
• Total deficiencies (25% below)
• Deficiencies per year (24% below)
• Total visits (37% below)
• Inspections with deficiencies (14% below)
• Inspections (15% below)
Latest Inspection April 3, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2736 This facility has 25% fewer total deficiencies than a typical Indiana assisted living residence (27 vs. IN avg 36).↓ 25% better Rank #157 / 386 Total deficiencies — State benchmarked This home is ranked 157th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 6.89 This facility has 24% fewer deficiencies per year than a typical Indiana assisted living residence (6.8 vs. IN avg 9).↓ 24% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.31.9 This facility has 21% more deficiencies per inspection than a typical Indiana assisted living residence (2.3 vs. IN avg 1.9).↑ 21% worse Rank #167 / 386 Deficiencies per inspection — State benchmarked This home is ranked 167th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1219 This facility has 37% fewer total visits than a typical Indiana assisted living residence (12 vs. IN avg 19).↓ 37% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 67 This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%37% This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1113 This facility has 15% fewer inspections than a typical Indiana assisted living residence (11 vs. IN avg 13).↓ 15% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 55 This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg Rank #198 / 352 Total complaints — State benchmarked This home is ranked 198th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 1.31.3 This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 118 This facility has 38% more complaint visits than a typical Indiana assisted living residence (11 vs. IN avg 8).↑ 38% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on April 3, 2025, cited five deficiencies including fire safety training, odor control, food sanitation, medication reviews, and medication cart security.
  • The facility had 13 deficiencies in May 2023, including lack of CPR certification, tuberculosis testing, medication errors, incomplete care plans, and infection control failures.
  • Complaints investigated between 2022 and early 2025 were mostly unsubstantiated, except for substantiated abuse reporting failure in June 2023 and ongoing bedbug infestation issues in July 2023.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Room sizes icon

Room Sizes: 378 / 421 / 430 sq. ft

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Housing Options: Studio / 1 Bed

Building type icon
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Building Type: 3-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Grand Emerald Place

Studio
Studio

Places of interest near Grand Emerald Place

Address 4.2 miles from city center Info Estimated distance in miles from South Bend's city center to Grand Emerald Place's address, calculated via Google Maps.

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Compare Assisted Living around South Bend

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Tanglewood Trace
AL
IL
MC
RC
Mishawaka
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IN AVG 116
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1 Bed / 1 Bed Deluxe
15
Facility 15
IN AVG 8
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43.2%
Facility 43.2%
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A+Barbara GawelGahc3 Mishawaka In Alf Trs Sub LLCCarol Campbell
92
Facility 92
IN AVG 83
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4
2
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9
Facility 9
IN AVG 36
Rank #62 / 386
1.8
Facility 1.8
IN AVG 1.9
Rank #167 / 386
Southfield Village Inc.
AL
IL
NH
South Bend
138
Facility 138
IN AVG 116
Rank #116 / 437
Yes
5
Facility 5
IN AVG 37
Rank #518 / 587
-
34
Facility 34
IN AVG 8
Rank #30 / 378
34.1%
Facility 34.1%
IN AVG 66.4%
Rank #392 / 404
-Joseph DoranWoodlawn HospitalDolores Britton
74
Facility 74
IN AVG 83
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10
4
Facility 4
IN AVG 5
Rank #140 / 352
78
Facility 78
IN AVG 36
Rank #299 / 386
3.9
Facility 3.9
IN AVG 1.9
Rank #266 / 386
Wellbrooke of South Bend
AL
ADC
MC
NH
South Bend
129
Facility 129
IN AVG 116
Rank #144 / 437
Yes
44
Facility 44
IN AVG 37
Rank #249 / 587
Private Rooms-
40.3%
Facility 40.3%
IN AVG 66.4%
Rank #377 / 404
-Karl SteinhausHancock Regional HospitalAshley Hearld
79
Facility 79
IN AVG 83
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6
2
Facility 2
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60
Facility 60
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3.5
Facility 3.5
IN AVG 1.9
Rank #246 / 386
Grand Emerald Place
AL
South Bend
96
Facility 96
IN AVG 116
Rank #262 / 437
Yes
36
Facility 36
IN AVG 37
Rank #288 / 587
Studio / 1 Bed
13
Facility 13
IN AVG 8
Rank #85 / 378
51.0%
Facility 51.0%
IN AVG 66.4%
Rank #325 / 404
-Amanda HarlowOps Living South Bend LLCLindsay Vanderpool
79
Facility 79
IN AVG 83
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11
5
Facility 5
IN AVG 5
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27
Facility 27
IN AVG 36
Rank #157 / 386
2.3
Facility 2.3
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Rank #167 / 386
The Milton Home
AL
HC
NC
NH
PC
RC
South Bend
62
Facility 62
IN AVG 116
Rank #372 / 437
No
81
Facility 81
IN AVG 37
Rank #15 / 587
-
1
Facility 1
IN AVG 8
Rank #130 / 378
40.3%
Facility 40.3%
IN AVG 66.4%
Rank #377 / 404
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73
Facility 73
IN AVG 83
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11
5
Facility 5
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94
Facility 94
IN AVG 36
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4.3
Facility 4.3
IN AVG 1.9
Rank #362 / 386
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Financial Assistance for
Assisted Living in Indiana

Grand Emerald Place is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Grand Emerald Place

Who is the Director of Nursing at Grand Emerald Place?

Lindsay Vanderpool is the Director of Nursing at Grand Emerald Place.

Who is the owner of Grand Emerald Place?

Grand Emerald Place is legally operated by Ops Living South Bend Llc, and administered by Amanda Harlow.

Is Grand Emerald Place in a walkable area?

Grand Emerald Place has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Grand Emerald Place?

According to IN state health department records, Grand Emerald Place's license number is 25-013555-1.

When does Grand Emerald Place's license expire?

According to IN state health department records, Grand Emerald Place's license expires on June 30, 2027.

What is the occupancy rate at Grand Emerald Place?

Grand Emerald Place's occupancy is 51%.

Does Grand Emerald Place operate as a for-profit or non-profit?

Grand Emerald Place is registered as a for-profit in IN.

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