Grand Emerald Place

Overview of Grand Emerald Place

Situated in South Bend, Indiana, Grand Emerald Place emerges as a beacon of exceptional assisted living for seniors, ensuring an environment that consistently surpasses expectations. Within its welcoming embrace, residents discover a home-like haven where comfort and care intertwine seamlessly. This community boasts round-the-clock nursing availability, guaranteeing that assistance is readily accessible across various assisted living levels of care.

Outdoor enthusiasts can partake in engaging activities, including memberships in a walking club, gardening club, and participation in outdoor events. Meanwhile, indoors, residents enjoy the convenience of housekeeping and laundry services, enhanced by the presence of an on-site hair salon. The provision of scheduled transportation adds an extra layer of convenience, while elegantly appointed lounges and an activity room create inviting spaces for relaxation and social engagement. Beyond the physical comforts, Grand Emerald Place takes pride in a refreshing and revitalizing atmosphere, epitomized by its reassuring emergency call system.

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 96 Rank #259 / 431Bed count — State benchmarkedThis home is ranked 259th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. Rank #89 / 417Years in operation — State benchmarkedThis home is ranked 89th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
13 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #287 / 551Walk Score — State benchmarkedThis home is ranked 287th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
36 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #330 / 410Occupancy rate — State benchmarkedThis home is ranked 330th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
51% This home usually has availability
Lower than the Indiana average: 68.1%
Occupied beds
49 / 96

About this community

License Details

Facility TypeNursing Home
StatusActive
IssuanceJuly 1, 2025
ExpirationJune 30, 2027
License Number25-013555-1

Ownership & Operating Entity

Grand Emerald Place is legally operated by Ops Living South Bend LLC, and administered by Amanda Harlow.

Profit StatusFor-profit

Type Of Units

Residential
96 units
Total beds
96 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingLindsay Vanderpool

Contact Information

Fax(260) 498-0205

Contact Grand Emerald Place

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Deficiencies per inspection (1% above)
2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg)
3 Better Metrics better than Indiana average:
• Total deficiencies (15% below)
• Inspections with deficiencies (14% below)
• Inspection deficiency rate (5% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2833 This facility has 15% fewer total deficiencies than a typical Indiana assisted living residence (28 vs. IN avg 33).↓ 15% better Rank #186 / 318 Total deficiencies — State benchmarked This home is ranked 186th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 2.52.47 This facility has 1% more deficiencies per inspection than a typical Indiana assisted living residence (2.5 vs. IN avg 2.47).↑ 1% worse Rank #184 / 309 Deficiencies per inspection — State benchmarked This home is ranked 184th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1119 This facility has had 42% fewer total visits than the Indiana average (11 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 42% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 67 This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 55%58% This facility has 3 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (55% vs. IN avg 58%).↓ 3% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 1113 This facility has had 15% fewer inspections than the Indiana average (11 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 15% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 55 This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg Rank #169 / 290 Total complaints — State benchmarked This home is ranked 169th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 1.31.3 This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 118 This facility has had 38% more complaint visits than the Indiana average (11 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 38% more

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 378 / 421 / 430 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for Grand Emerald Place

Studio
Studio
Floor plan 1

Places of interest near Grand Emerald Place

Address 4.2 miles from city center Info Estimated distance in miles from South Bend's city center to Grand Emerald Place's address, calculated via Google Maps.

Calculate Travel Distance to Grand Emerald Place

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Address

Compare Assisted Living around South Bend

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
St Paul’s
AL
IL
MC
South Bend
181
Facility 181
IN AVG 116
Rank #46 / 431
No--
1
Facility 1
IN AVG 8
Rank #156 / 417
54.1%
Facility 54.1%
IN AVG 66.9%
Rank #309 / 410
-Jeffry BillhimerTrinity Continuing Care Services-Indiana IncKris Borkowski3
1
Facility 1
IN AVG 5
Rank #1 / 290
8
Facility 8
IN AVG 36
Rank #54 / 318
2.7
Facility 2.7
IN AVG 1.9
Rank #190 / 309
Tanglewood Trace
AL
IL
MC
RC
Mishawaka
148
Facility 148
IN AVG 116
Rank #95 / 431
Yes
59
Facility 59
IN AVG 40
Rank #156 / 551
1 Bed / 1 Bed Deluxe
15
Facility 15
IN AVG 8
Rank #81 / 417
43.2%
Facility 43.2%
IN AVG 66.9%
Rank #371 / 410
A+Barbara GawelGahc3 Mishawaka In Alf Trs Sub LLCCarol Campbell4
2
Facility 2
IN AVG 5
Rank #44 / 290
9
Facility 9
IN AVG 36
Rank #63 / 318
2.3
Facility 2.3
IN AVG 1.9
Rank #166 / 309
Southfield Village Inc.
AL
IL
NH
SNF
South Bend
138
Facility 138
IN AVG 116
Rank #115 / 431
Yes
5
Facility 5
IN AVG 40
Rank #517 / 551
-
34
Facility 34
IN AVG 8
Rank #33 / 417
34.1%
Facility 34.1%
IN AVG 66.9%
Rank #398 / 410
-Joseph DoranWoodlawn HospitalDolores Britton10
4
Facility 4
IN AVG 5
Rank #128 / 290
61
Facility 61
IN AVG 36
Rank #283 / 318
6.1
Facility 6.1
IN AVG 1.9
Rank #289 / 309
Wellbrooke of South Bend
AL
ADC
MC
NH
SNF
South Bend
129
Facility 129
IN AVG 116
Rank #143 / 431
Yes
44
Facility 44
IN AVG 40
Rank #249 / 551
Private Rooms
1
Facility 1
IN AVG 8
Rank #156 / 417
40.3%
Facility 40.3%
IN AVG 66.9%
Rank #384 / 410
-Karl SteinhausHancock Regional HospitalAshley Hearld6
2
Facility 2
IN AVG 5
Rank #44 / 290
43
Facility 43
IN AVG 36
Rank #245 / 318
7.2
Facility 7.2
IN AVG 1.9
Rank #295 / 309
Grand Emerald Place
AL
South Bend
96
Facility 96
IN AVG 116
Rank #259 / 431
Yes
36
Facility 36
IN AVG 40
Rank #287 / 551
Studio / 1 Bed
13
Facility 13
IN AVG 8
Rank #89 / 417
51.0%
Facility 51.0%
IN AVG 66.9%
Rank #330 / 410
-Amanda HarlowOps Living South Bend LLCLindsay Vanderpool11
5
Facility 5
IN AVG 5
Rank #169 / 290
28
Facility 28
IN AVG 36
Rank #186 / 318
2.5
Facility 2.5
IN AVG 1.9
Rank #184 / 309

Financial Assistance for
Assisted Living in Indiana

Grand Emerald Place is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Grand Emerald Place

Who is the Director of Nursing at Grand Emerald Place?

Lindsay Vanderpool is the Director of Nursing at Grand Emerald Place.

Who is the owner of Grand Emerald Place?

Grand Emerald Place is legally operated by Ops Living South Bend LLC, and administered by Amanda Harlow.

Is Grand Emerald Place in a walkable area?

Grand Emerald Place has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Grand Emerald Place?

According to IN state health department records, Grand Emerald Place's license number is 25-013555-1.

When does Grand Emerald Place's license expire?

According to IN state health department records, Grand Emerald Place's license expires on June 30, 2027.

What is the occupancy rate at Grand Emerald Place?

Grand Emerald Place's occupancy is 51%.

How long has Grand Emerald Place been in business?

Grand Emerald Place has been operating for approximately 13 years, based on available licensing and registration records.

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