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Situated in South Bend, Indiana, Grand Emerald Place emerges as a beacon of exceptional assisted living for seniors, ensuring an environment that consistently surpasses expectations. Within its welcoming embrace, residents discover a home-like haven where comfort and care intertwine seamlessly. This community boasts round-the-clock nursing availability, guaranteeing that assistance is readily accessible across various assisted living levels of care.
Outdoor enthusiasts can partake in engaging activities, including memberships in a walking club, gardening club, and participation in outdoor events. Meanwhile, indoors, residents enjoy the convenience of housekeeping and laundry services, enhanced by the presence of an on-site hair salon. The provision of scheduled transportation adds an extra layer of convenience, while elegantly appointed lounges and an activity room create inviting spaces for relaxation and social engagement. Beyond the physical comforts, Grand Emerald Place takes pride in a refreshing and revitalizing atmosphere, epitomized by its reassuring emergency call system.
Lower than the Indiana average: 68.1%Grand Emerald Place is legally operated by Ops Living South Bend Llc, and administrated by Amanda Harlow.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.
4 points below the Indiana average for assisted living residences (83/100)
Rank #209 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 209th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 79 out of 100. Letter grade C+. 4 points below the Indiana average for assisted living residences (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 36 | This facility has 25% fewer total deficiencies than a typical Indiana assisted living residence (27 vs. IN avg 36).↓ 25% better Rank #157 / 386 Total deficiencies — State benchmarked This home is ranked 157th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 6.8 | 9 | This facility has 24% fewer deficiencies per year than a typical Indiana assisted living residence (6.8 vs. IN avg 9).↓ 24% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.3 | 1.9 | This facility has 21% more deficiencies per inspection than a typical Indiana assisted living residence (2.3 vs. IN avg 1.9).↑ 21% worse Rank #167 / 386 Deficiencies per inspection — State benchmarked This home is ranked 167th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 12 | 19 | This facility has 37% fewer total visits than a typical Indiana assisted living residence (12 vs. IN avg 19).↓ 37% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 6 | 7 | This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 50% | 37% | This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 11 | 13 | This facility has 15% fewer inspections than a typical Indiana assisted living residence (11 vs. IN avg 13).↓ 15% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 5 | This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg Rank #198 / 352 Total complaints — State benchmarked This home is ranked 198th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2022.
| 1.3 | 1.3 | This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 11 | 8 | This facility has 38% more complaint visits than a typical Indiana assisted living residence (11 vs. IN avg 8).↑ 38% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Room Sizes: 378 / 421 / 430 sq. ft
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
4.2 miles from city center
Estimated distance in miles from South Bend's city center to Grand Emerald Place's address, calculated via Google Maps.
— 1.23 miles to nearest hospital (Vet Center South Bend)
Add your location
Grand Emerald Place is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Tanglewood Trace |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mishawaka | 148
Facility
148
IN AVG
116
Rank
#96 / 437 | Yes |
59
Facility
59
IN AVG
37
Rank
#156 / 587 | Studio / 1 Bed | 15
Facility
15
IN AVG
8
Rank
#77 / 378 |
43.2%
Facility
43.2%
IN AVG
66.4%
Rank
#365 / 404 | A+ | Barbara Gawel | Gahc3 Mishawaka In Alf Trs Sub LLC | Carol Campbell | 92
Facility
92
IN AVG
83
Rank
#63 / 384 | 4 | 2
Facility
2
IN AVG
5
Rank
#50 / 352 | 9
Facility
9
IN AVG
36
Rank
#62 / 386 | 1.8
Facility
1.8
IN AVG
1.9
Rank
#167 / 386 |
| Southfield Village Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | South Bend | 138
Facility
138
IN AVG
116
Rank
#116 / 437 | Yes |
5
Facility
5
IN AVG
37
Rank
#518 / 587 | Studio / 1 Bed | 34
Facility
34
IN AVG
8
Rank
#30 / 378 |
34.1%
Facility
34.1%
IN AVG
66.4%
Rank
#392 / 404 | - | Joseph Doran | Woodlawn Hospital | Dolores Britton | 74
Facility
74
IN AVG
83
Rank
#270 / 384 | 10 | 4
Facility
4
IN AVG
5
Rank
#140 / 352 | 78
Facility
78
IN AVG
36
Rank
#299 / 386 | 3.9
Facility
3.9
IN AVG
1.9
Rank
#266 / 386 |
| Wellbrooke of South Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
ADC Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | South Bend | 129
Facility
129
IN AVG
116
Rank
#144 / 437 | Yes |
44
Facility
44
IN AVG
37
Rank
#249 / 587 | Studio / 1 Bed | - |
40.3%
Facility
40.3%
IN AVG
66.4%
Rank
#377 / 404 | - | Karl Steinhaus | Hancock Regional Hospital | Ashley Hearld | 79
Facility
79
IN AVG
83
Rank
#209 / 384 | 6 | 2
Facility
2
IN AVG
5
Rank
#50 / 352 | 60
Facility
60
IN AVG
36
Rank
#270 / 386 | 3.5
Facility
3.5
IN AVG
1.9
Rank
#246 / 386 |
| Grand Emerald Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 96
Facility
96
IN AVG
116
Rank
#262 / 437 | Yes |
36
Facility
36
IN AVG
37
Rank
#288 / 587 | Studio / 1 Bed | 13
Facility
13
IN AVG
8
Rank
#85 / 378 |
51.0%
Facility
51.0%
IN AVG
66.4%
Rank
#325 / 404 | - | Amanda Harlow | Ops Living South Bend LLC | Lindsay Vanderpool | 79
Facility
79
IN AVG
83
Rank
#209 / 384 | 11 | 5
Facility
5
IN AVG
5
Rank
#198 / 352 | 27
Facility
27
IN AVG
36
Rank
#157 / 386 | 2.3
Facility
2.3
IN AVG
1.9
Rank
#167 / 386 |
| The Milton Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NC Nursing Care
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | South Bend | 62
Facility
62
IN AVG
116
Rank
#372 / 437 | No |
81
Facility
81
IN AVG
37
Rank
#15 / 587 | Studio / 1 Bed | 1
Facility
1
IN AVG
8
Rank
#130 / 378 |
40.3%
Facility
40.3%
IN AVG
66.4%
Rank
#377 / 404 | - | Hemmington Mwanza | Pulaski Memorial Hospital | Andrea Budzien | 73
Facility
73
IN AVG
83
Rank
#284 / 384 | 11 | 5
Facility
5
IN AVG
5
Rank
#198 / 352 | 94
Facility
94
IN AVG
36
Rank
#335 / 386 | 4.3
Facility
4.3
IN AVG
1.9
Rank
#362 / 386 |
Lindsay Vanderpool is the Director of Nursing at Grand Emerald Place.
The legal owner and operator of Grand Emerald Place is Ops Living South Bend Llc.
Grand Emerald Place has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Grand Emerald Place's license number is 25-013555-1.
According to IN state health department records, Grand Emerald Place's license expires on June 30, 2026.
Grand Emerald Place's occupancy is 51%.
Amanda Harlow is the administrator of Grand Emerald Place.
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