Elderwood at Liverpool

Memory Care in Syracuse

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Elderwood at Liverpool

Memory Care in Syracuse

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Elderwood at Liverpool

Elderwood at Liverpool—a respected skilled nursing care facility situated in the serene community of Liverpool, New York. With a vibrant and uplifting environment, residents can bask in the sunlight and relish the rejuvenating fresh air that this skilled nursing home offers. The home stands as a beacon of comprehensive care, delivering round-the-clock nursing services and a range of therapies, including short-term subacute physical, occupational, and speech therapy. An essential aspect of this facility is its dedicated memory care program, catering to those with dementia.
The capacity of 160 beds ensures ample space for residents. The facility’s specialist rehabilitation gym, equipped with state-of-the-art tools, highlights their commitment to comprehensive care. Purposefully designed common spaces foster connections, and conveniences like Wi-Fi and a diverse selection of social activities enrich daily life. An inviting patio, ensconced by lush gardens, further enhances the experience. Elderwood at Liverpool presents a holistic haven that extends beyond typical care, providing a welcoming and nurturing environment in which residents can thrive.

(315) 457-9946

Managed by Brandon Johnson

Administrator

Brandon Johnson serves as the Administrator at Elderwood at Liverpool, dedicated to ensuring a safe, comfortable, and vibrant home for residents. He is committed to providing excellent community care and is available to assist with questions and care options, supporting residents and their families with professionalism and warmth.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5 ▼ 1.1 New York average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5 ▲ 0.2 New York average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5 ▼ 1.7 New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5 ■ Avg New York average: 4.0/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 12m per day
This facility New York avg (3h 29m per day)
vs New York avg
-8%

4 of 5 metrics below state avg

Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 32m per day ▼ 24% State avg: 42m per day · National avg: 41m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 37m per day ▼ 26% State avg: 2h 11m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 46m per day ▼ 13% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 7m per day ■ Avg State avg: 7m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 20m per day ▼ 29% State avg: 28m per day · National avg: 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 160
Avg. Length of Stay
71 days

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

57% of new residents, often for short stays.

Typical stay 1 - 2 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$29.7M
Operating loss
-$13.5K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$29.7M
Operating loss
-$13.5K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.7M
39.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.0M
Total costs $29.7M
Bed community size
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 20 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
91%
In line with New York average
Occupied beds
146 / 160
Average residents 166 per day

License Details

Facility TypeNursing Home
CountyOnondaga

Additional Licensing Details

CMS Certification Number335678

Ownership & Operating Entity

Elderwood at Liverpool is legally operated by 4800 Brear Road Operating Company, LLC (For Profit).

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
Skilled Nursing

Amenities & Lifestyle

5 amenities
Complimentary Wifi
Daily Housekeeping And Laundry
Lively Social Activities
Bright
Spacious Rehab Gym With State-Of-The-Art Equipment
Specific ProgramsSkilled Nursing, Respite Care, Subacute Rehabilitation, Memory Care, Oncology, Palliative Care

Dining & Nutrition

Food DescriptionPleasant dining experience at every meal.

Types of Care at Elderwood at Liverpool

Memory Care Respite Care Nursing Home

Contact Elderwood at Liverpool

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

7 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

6 with citations, 1 without citations

18 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

104 complaints

73 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date February 27, 2024
Annual Inspection

27 total citations

24 health citations 3 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

27 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Elderwood at Liverpool

The most recent inspection on February 27, 2024, identified deficiencies related to wound treatment not being provided according to physician orders. Earlier inspections showed a pattern of issues including inconsistent wound care, pain management problems, food service concerns such as unsafe temperatures and sanitation, infection control lapses, and pest control deficiencies. Complaint investigations and other reports noted deficiencies in reporting to the national health safety network and corrective actions for alleged violations, but no fines or enforcement actions were listed in the available reports. Most complaints were unsubstantiated or corrected promptly. The inspection history shows ongoing challenges primarily with care practices and food safety, with no clear pattern of consistent improvement or worsening over time.

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on Feb 2024

Total health citations 11

New York average 18.5

Citations per inspection
3.67

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 11 citations resulted from standard inspections; and 1 of 11 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

11 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Feb 27, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 27, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Feb 27, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Feb 27, 2024
Corrected

Compare Memory Care around Syracuse The information below is reported by the New York State Department of Health.

Filter by care type
Elderwood at Liverpool
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Liverpool (Bear Road)160No 20 4800 Brear Road Operating Company, Llc (For Profit)70%0Studio / 1 Bed / 2 BedA
Brookdale Fayetteville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Fayetteville (Highbridge Street)52Yes 40 Manlius Clare Bridge Operator, Inc.1838.9%10Studio / 1 Bed / 2 Bed-

Financial Assistance for
Memory Care in New York

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Places of interest near Elderwood at Liverpool

Address 6.5 miles from city center Info Estimated distance in miles from Liverpool's city center to Elderwood at Liverpool's address, calculated via Google Maps. — 0.97 miles to nearest hospital (St Joseph's Hospital Center)

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 211
Employees 211
Contractors 0
Staff to resident ratio 1.44:1
719% better than New York average

New York average ratio: 0.18:1

Avg staff/day 85
Average shift 7.4 hours
0% compared with New York average

New York average: 7.7 hours

Total staff hours (quarter) 57,094
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 87
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category
Certified Nursing Assistant8708722,35191100%7.1
Licensed Practical Nurse4504514,65491100%8
Registered Nurse190195,14691100%7.4
Speech Language Pathologist7072,3838998%7.1
Physical Therapy Aide6062,0258189%7.2
Respiratory Therapy Technician110111,6208998%6.4
Clinical Nurse Specialist7071,4947582%6.2
Physical Therapy Assistant100101,4228290%7.1
Other Dietary Services Staff4041,4108290%7.3
Occupational Therapy Aide3031,0536976%7.9
Dental Services Staff4041,0426470%8.1
Qualified Social Worker3035026673%6.4
Administrator1014435965%7.5
Mental Health Service Worker1014285763%7.5
RN Director of Nursing1014245662%7.6
Nurse Practitioner1014205662%7.5
Dietitian1012783741%7.5
87 Certified Nursing Assistant
% of Days 100%
45 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
7 Speech Language Pathologist
% of Days 98%
6 Physical Therapy Aide
% of Days 89%
11 Respiratory Therapy Technician
% of Days 98%
7 Clinical Nurse Specialist
% of Days 82%
10 Physical Therapy Assistant
% of Days 90%
4 Other Dietary Services Staff
% of Days 90%
3 Occupational Therapy Aide
% of Days 76%
4 Dental Services Staff
% of Days 70%
3 Qualified Social Worker
% of Days 73%
1 Administrator
% of Days 65%
1 Mental Health Service Worker
% of Days 63%
1 RN Director of Nursing
% of Days 62%
1 Nurse Practitioner
% of Days 62%
1 Dietitian
% of Days 41%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 147
Medicare
24
16.3% of residents
Medicaid
47
32% of residents
Private pay or other
76
51.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.0
33% worse than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.4
46% worse than New York average

New York average: 18.1

Long-stay resident measures
Average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 27.9%
70% worse than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.3%
28% worse than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.1%
41% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.5%
51% worse than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.7%
62% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.6%
230% worse than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.9%
45% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.3%
49% better than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.0%
35% worse than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.0%
In line with New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.71
In line with New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.65
52% better than New York average

New York average: 1.35

Short-stay resident measures
Average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
21% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.3%
5% worse than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.0%
12% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.5%
29% worse than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.7%
10% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.7%
13% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 53.6%
In line with New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.0%
In line with New York average

New York average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $57K
14% lower than New York average

New York average: $66K

Number of fines 1
51% fewer fines than New York average

New York average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than New York average

New York average: 0.1

Fines amount comparison
Fines amount comparison
This facility $57K
New York average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 19, 2024
$57K

Last updated: Jan 2026

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