2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Situated in the heart of Allentown, Pennsylvania, ProMedica Skilled Nursing and Rehabilitation (West Allen) stands as a trusted and dependable home for those in need of post-hospital skilled nursing care. With a dedicated clinical and therapy team, they focus unwaveringly on meeting the individual needs of residents, ensuring a smooth and secure transition throughout the recovery process. The center not only offers outpatient rehabilitation and short-term care options but also provides long-term care solutions within a facility that boasts an impressive array of amenities.
Private and semi-private rooms provide comfortable living spaces, complemented by inviting lounges and activity areas. Alongside essential services like housekeeping and laundry, residents enjoy modern conveniences such as TVs and Internet access. But it’s not just about the facilities; the center is abuzz with a vibrant community atmosphere. From engaging horticulture groups and enriching outings to cultural celebrations, arts, and crafts, and the cherished moments of social gatherings, ProMedica Skilled Nursing and Rehabilitation (West Allen) strives to create a dynamic and enriching environment for all its residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 155th out of 198 homes in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▼ 47% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▼ 15% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 21m per day | ▲ 7% State avg: 2h 12m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day | ▼ 4% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 68% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 36% State avg: 33m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
25% more staff per resident than Pennsylvania average
0% compared with Pennsylvania average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
43 total: 17 full-time employees and 26 contractors.
43
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursAssists with medical care and medications.
98 total: 38 full-time employees and 60 contractors.
98
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
265 total: 117 full-time employees and 148 contractors.
265
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
13,439 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 117 | 148 | 265 | 41,254 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 38 | 60 | 98 | 13,101 | 92 | 100% | 7.9 |
| Registered Nurse | 17 | 26 | 43 | 4,396 | 92 | 100% | 7.2 |
| Clinical Nurse Specialist | 6 | 2 | 8 | 2,356 | 71 | 77% | 7.8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,896 | 91 | 99% | 7.4 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,292 | 67 | 73% | 7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,084 | 71 | 77% | 6.9 |
| Qualified Social Worker | 0 | 3 | 3 | 999 | 75 | 82% | 6.7 |
| Dental Services Staff | 2 | 0 | 2 | 955 | 67 | 73% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 683 | 67 | 73% | 7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 551 | 66 | 72% | 7.1 |
| RN Director of Nursing | 2 | 0 | 2 | 487 | 60 | 65% | 7.7 |
| Dietitian | 1 | 0 | 1 | 487 | 62 | 67% | 7.8 |
| Administrator | 1 | 0 | 1 | 471 | 59 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 466 | 61 | 66% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 457 | 64 | 70% | 7.1 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
386% higher than Pennsylvania averagePennsylvania average: $59K
142% more fines than Pennsylvania averagePennsylvania average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
397% more payment denials than Pennsylvania averagePennsylvania average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 8, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Dec 8, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
5% worse than Pennsylvania averagePennsylvania average: 11.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.6
10% worse than Pennsylvania averagePennsylvania average: 22.2
Percent of long-stay residents whose need for help with daily activities has increased
21.2%
11% worse than Pennsylvania averagePennsylvania average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
17.5%
17% better than Pennsylvania averagePennsylvania average: 21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
35.0%
31% worse than Pennsylvania averagePennsylvania average: 26.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
In line with Pennsylvania averagePennsylvania average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
5.0%
10% better than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents with a urinary tract infection
1.5%
14% better than Pennsylvania averagePennsylvania average: 1.8%
Percent of long-stay residents who lose too much weight
10.8%
63% worse than Pennsylvania averagePennsylvania average: 6.6%
Percent of long-stay residents who have depressive symptoms
27.9%
406% worse than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents who received an antipsychotic medication
19.7%
15% worse than Pennsylvania averagePennsylvania average: 17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
6% better than Pennsylvania averagePennsylvania average: 86.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.5%
In line with Pennsylvania averagePennsylvania average: 93.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.3%
In line with Pennsylvania averagePennsylvania average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
9% worse than Pennsylvania averagePennsylvania average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
13% better than Pennsylvania averagePennsylvania average: 68.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
25% of new residents, often for short stays.
35% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
196Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for ProMedica Skilled Nursing and Rehabilitation (West Allen) from 2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #113 / 200Payroll — State benchmarkedThis home is ranked 113th out of 200 homes in Pennsylvania for Payroll. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #123 / 200Payroll % — State benchmarkedThis home is ranked 123rd out of 200 homes in Pennsylvania for Payroll %. Shows payroll as a percentage of revenue versus the Pennsylvania average. Well-run Pennsylvania facilities typically land around 53–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Minimum Age: 55 Years Old
No pets allowed
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (40% of admissions), and a typical Medicare stay runs around 29 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.0 miles from city center
Estimated distance in miles from Allentown's city center to ProMedica Skilled Nursing and Rehabilitation (West Allen)'s address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Lehigh Valley Hospitalu201317th Street)
Add your location
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Cedarbrook Senior Care and Rehab | NH HOS IL MC PC RC SNF | Allentown (South Cedarbrook Road) | 670
Facility
670
PA AVG
94
Rank
#1 / 554 |
75.8%
Facility
75.8%
PA AVG
68.1
Rank
#207 / 508 | +11% | 4.64
Facility
4.64
PA AVG
4.15
Rank
#69 / 198 | -5% | +12% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 12
Facility
12
PA AVG
31.3
Rank
#75 / 196 | 4.0
Facility
4.0
PA AVG
4.4
Rank
#109 / 196 | - | 508 | - |
22
Facility
22
PA AVG
46
Rank
#520 / 667 | County Of Lehigh Pennsylvania | $18.5MFiscal year ending 12/2023
Facility
$18.5MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#6 / 200 | $38.7MFiscal year ending 12/2023
Facility
$38.7MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#3 / 200 | 208.9%Fiscal year ending 12/2023
Facility
208.9%Fiscal year ending 12/2023
PA AVG
40%
Rank
#18 / 200 | 395465 | ||||
| Riverton Enhanced Senior Living | NH AL IL MC RC SNF | Allentown (Rittersville) | 90
Facility
90
PA AVG
94
Rank
#251 / 554 |
76.7%
Facility
76.7%
PA AVG
68.1
Rank
#192 / 508 | +13% | 3.51
Facility
3.51
PA AVG
4.15
Rank
#168 / 198 | +19% | -15% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | 91
Facility
91
PA AVG
83
Rank
#112 / 460 | 7
Facility
7
PA AVG
31.3
Rank
#43 / 196 | 1.4
Facility
1.4
PA AVG
4.4
Rank
#18 / 196 | - | 69 | - |
56
Facility
56
PA AVG
46
Rank
#236 / 667 | Lee-Anne Liberatore | $16.0MFiscal year ending 12/2023
Facility
$16.0MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#136 / 200 | $7.2MFiscal year ending 12/2023
Facility
$7.2MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#122 / 200 | 45.1%Fiscal year ending 12/2023
Facility
45.1%Fiscal year ending 12/2023
PA AVG
40%
Rank
#75 / 200 | 395171 | ||||
| Good Shepherd Home Raker Center | NH SNF | Allentown (Fairview) | 99
Facility
99
PA AVG
94
Rank
#226 / 554 |
97.8%
Facility
97.8%
PA AVG
68.1
Rank
#5 / 508 | +44% | 3.36
Facility
3.36
PA AVG
4.15
Rank
#178 / 198 | +40% | -19% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 12
Facility
12
PA AVG
31.3
Rank
#75 / 196 | 3.0
Facility
3.0
PA AVG
4.4
Rank
#67 / 196 | - | 97 | - |
60
Facility
60
PA AVG
46
Rank
#208 / 667 | - | - | - | - | 395018 | ||||
| Complete Care at Lehigh Center | NH HOS PC RC SNF | Macungie (Spring Creek Road) | 128
Facility
128
PA AVG
94
Rank
#98 / 554 |
96.0%
Facility
96.0%
PA AVG
68.1
Rank
#15 / 508 | +41% | 3.47
Facility
3.47
PA AVG
4.15
Rank
#168 / 198 | -38% | -16% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 11
Facility
11
PA AVG
31.3
Rank
#69 / 196 | 3.7
Facility
3.7
PA AVG
4.4
Rank
#101 / 196 | - | 123 | - |
18
Facility
18
PA AVG
46
Rank
#547 / 667 | - | $15.3MFiscal year ending 12/2023
Facility
$15.3MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#143 / 200 | $7.4MFiscal year ending 12/2023
Facility
$7.4MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#132 / 200 | 48.5%Fiscal year ending 12/2023
Facility
48.5%Fiscal year ending 12/2023
PA AVG
40%
Rank
#72 / 200 | 395939 | ||||
| ProMedica Skilled Nursing and Rehabilitation (West Allen) | NH MC SNF | Allentown (West End) | 240
Facility
240
PA AVG
94
Rank
#13 / 554 |
79.6%
Facility
79.6%
PA AVG
68.1
Rank
#156 / 508 | +17% | 3.73
Facility
3.73
PA AVG
4.15
Rank
#155 / 198 | -20% | -10% | $260.7k
Facility
$260.7k
PA AVG
$61.2k
Rank
#201 / 201 | - | 61
Facility
61
PA AVG
31.3
Rank
#181 / 196 | 7.6
Facility
7.6
PA AVG
4.4
Rank
#184 / 196 | 2 | 191 | - |
93
Facility
93
PA AVG
46
Rank
#18 / 667 | Gbrh Holdco LLC | $17.3MFiscal year ending 12/2023
Facility
$17.3MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#111 / 200 | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#113 / 200 | 36.5%Fiscal year ending 12/2023
Facility
36.5%Fiscal year ending 12/2023
PA AVG
40%
Rank
#123 / 200 | 395421 |
ProMedica Skilled Nursing and Rehabilitation (West Allen) is located in Allentown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
ProMedica Skilled Nursing and Rehabilitation (West Allen) is in the West End neighborhood.
ProMedica Skilled Nursing and Rehabilitation (West Allen) has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
ProMedica Skilled Nursing and Rehabilitation (West Allen)'s occupancy is 58.0%.
ProMedica Skilled Nursing and Rehabilitation (West Allen) is registered as a for-profit.
Yes — there are 4 photos of ProMedica Skilled Nursing and Rehabilitation (West Allen) in the photo gallery on this page.
ProMedica Skilled Nursing and Rehabilitation (West Allen) is located at 535 N 17Th St, Allentown, PA 18104.
(610) 395-6521 will put you in contact with the team at ProMedica Skilled Nursing and Rehabilitation (West Allen).
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
