Total staff
448
Employees
193
Contractors
255
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
ProMedica Skilled Nursing and Rehabilitation (West Allen)
Nursing Home, Assisted Living & Skilled Nursing · Allentown, PA
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
ProMedica Skilled Nursing and Rehabilitation (West Allen)
Nursing Home, Assisted Living & Skilled Nursing · Allentown, PA
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
ProMedica Skilled Nursing and Rehabilitation (West Allen) accepts Medicare, Medicaid, and private pay.
Situated in the heart of Allentown, Pennsylvania, ProMedica Skilled Nursing and Rehabilitation (West Allen) stands as a trusted and dependable home for those in need of post-hospital skilled nursing care. With a dedicated clinical and therapy team, they focus unwaveringly on meeting the individual needs of residents, ensuring a smooth and secure transition throughout the recovery process. The center not only offers outpatient rehabilitation and short-term care options but also provides long-term care solutions within a facility that boasts an impressive array of amenities.
Private and semi-private rooms provide comfortable living spaces, complemented by inviting lounges and activity areas. Alongside essential services like housekeeping and laundry, residents enjoy modern conveniences such as TVs and Internet access. But it’s not just about the facilities; the center is abuzz with a vibrant community atmosphere. From engaging horticulture groups and enriching outings to cultural celebrations, arts, and crafts, and the cherished moments of social gatherings, ProMedica Skilled Nursing and Rehabilitation (West Allen) strives to create a dynamic and enriching environment for all its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 157th out of 203 homes in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 157th out of 203 homes in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 44m per day
Rank #157 / 203Nurse hours — State benchmarkedThis home is ranked 157th out of 203 homes in Pennsylvania for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Pennsylvania average, with a ranking across 203 Pennsylvania SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Pennsylvania avg
-10%
Standout metric
Nurse Aide is +7% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▼ 47% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▼ 15% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 21m per day | ▲ 7% State avg: 2h 12m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day | ▼ 4% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 68% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 36% State avg: 33m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
58%
Rank #375 / 514Occupancy rate — State benchmarkedThis home is ranked 375th out of 514 homes in Pennsylvania for occupancy rate. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 514. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
145 days
Walk Score: 93 / 100 Rank #18 / 668Walk Score — State benchmarkedThis home is ranked 18th out of 668 homes in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.29 : 1
25% more staff per resident than Pennsylvania average
Avg staff/day
101
Average shift
7.6 hours
0% compared with Pennsylvania average
Total staff hours (quarter)
70,935
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
43 total: 17 full-time employees and 26 contractors.
43
43 total: 17 full-time employees and 26 contractors.
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
98 total: 38 full-time employees and 60 contractors.
98
98 total: 38 full-time employees and 60 contractors.
98
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
265 total: 117 full-time employees and 148 contractors.
265
265 total: 117 full-time employees and 148 contractors.
265
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
18.9%
13,439 contractor hours this quarter
Certified Nursing Assistant: 148
Licensed Practical Nurse: 60
Registered Nurse: 26
Speech Language Pathologist: 6
Physical Therapy Assistant: 5
Qualified Social Worker: 3
Respiratory Therapy Technician: 3
Clinical Nurse Specialist: 2
Physical Therapy Aide: 2
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 117 | 148 | 265 | 41,254 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 38 | 60 | 98 | 13,101 | 92 | 100% | 7.9 |
| Registered Nurse | 17 | 26 | 43 | 4,396 | 92 | 100% | 7.2 |
| Clinical Nurse Specialist | 6 | 2 | 8 | 2,356 | 71 | 77% | 7.8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,896 | 91 | 99% | 7.4 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,292 | 67 | 73% | 7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,084 | 71 | 77% | 6.9 |
| Qualified Social Worker | 0 | 3 | 3 | 999 | 75 | 82% | 6.7 |
| Dental Services Staff | 2 | 0 | 2 | 955 | 67 | 73% | 7.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 683 | 67 | 73% | 7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 551 | 66 | 72% | 7.1 |
| RN Director of Nursing | 2 | 0 | 2 | 487 | 60 | 65% | 7.7 |
| Dietitian | 1 | 0 | 1 | 487 | 62 | 67% | 7.8 |
| Administrator | 1 | 0 | 1 | 471 | 59 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 466 | 61 | 66% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 457 | 64 | 70% | 7.1 |
265 Certified Nursing Assistant
% of Days
100%
98 Licensed Practical Nurse
% of Days
100%
43 Registered Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
77%
7 Other Dietary Services Staff
% of Days
99%
6 Speech Language Pathologist
% of Days
73%
5 Physical Therapy Assistant
% of Days
77%
3 Qualified Social Worker
% of Days
82%
2 Dental Services Staff
% of Days
73%
2 Physical Therapy Aide
% of Days
73%
3 Respiratory Therapy Technician
% of Days
72%
2 RN Director of Nursing
% of Days
65%
1 Dietitian
% of Days
67%
1 Administrator
% of Days
64%
1 Nurse Practitioner
% of Days
66%
1 Mental Health Service Worker
% of Days
70%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$288K Rank #206 / 206Federal fines — State benchmarkedThis home is ranked 206th out of 206 homes in Pennsylvania for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Pennsylvania average among facilities with fines, and where it ranks among 206 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
386% higher than Pennsylvania averagePennsylvania average: $59K
Number of fines
5
142% more fines than Pennsylvania averagePennsylvania average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
397% more payment denials than Pennsylvania averagePennsylvania average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$288K
Pennsylvania average
$59K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 8, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 8, 2023
$261K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Dec 8, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Dec 8, 2023
109 days
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
5% worse than Pennsylvania averagePennsylvania average: 11.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.6
10% worse than Pennsylvania averagePennsylvania average: 22.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.2%
Percent of long-stay residents whose need for help with daily activities has increased
21.2%
11% worse than Pennsylvania averagePennsylvania average: 19.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.5%
Percent of long-stay residents whose ability to move independently worsened
17.5%
17% better than Pennsylvania averagePennsylvania average: 21.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
35.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
35.0%
31% worse than Pennsylvania averagePennsylvania average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
In line with Pennsylvania averagePennsylvania average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
10% better than Pennsylvania averagePennsylvania average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
14% better than Pennsylvania averagePennsylvania average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.8%
Percent of long-stay residents who lose too much weight
10.8%
63% worse than Pennsylvania averagePennsylvania average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
27.9%
Percent of long-stay residents who have depressive symptoms
27.9%
406% worse than Pennsylvania averagePennsylvania average: 5.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.7%
Percent of long-stay residents who received an antipsychotic medication
19.7%
15% worse than Pennsylvania averagePennsylvania average: 17.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.0%
6% better than Pennsylvania averagePennsylvania average: 86.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.5%
In line with Pennsylvania averagePennsylvania average: 93.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.3%
In line with Pennsylvania averagePennsylvania average: 68.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
9% worse than Pennsylvania averagePennsylvania average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.9%
13% better than Pennsylvania averagePennsylvania average: 68.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
25% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
35% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
196
Medicare
22
11.2% of residents
Medicaid
138
70.4% of residents
Private pay or other
36
18.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for ProMedica Skilled Nursing and Rehabilitation (West Allen) based on CMS SNF Cost Reports.
Occupancy Rate
58.0%
↑ 19.3pp vs 2022
Net Income
$955.3K
↑ ~$3.1M vs 2022
Total Payroll
$9.5M
↑ ~$1.7M vs 2022
Profit Margin
4.4%
↑ 15.3pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$21.8M
Surplus of revenue
$955.3K
Voluntary non-profit community
Operated by a church.
Home revenue
$21.8M Rank #110 / 205Revenue — State benchmarkedThis home is ranked 110th out of 205 homes in Pennsylvania for revenue. Shows this facility's annual revenue compared to the Pennsylvania SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$955.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #114 / 205Payroll — State benchmarkedThis home is ranked 114th out of 205 homes in Pennsylvania for payroll. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #114 / 205Payroll — State benchmarkedThis home is ranked 114th out of 205 homes in Pennsylvania for payroll. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$20.9M
What does this home offer?
Minimum Age: 55 Years Old
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near ProMedica Skilled Nursing and Rehabilitation (West Allen)
2.0 miles from city center
Estimated distance in miles from Allentown's city center to ProMedica Skilled Nursing and Rehabilitation (West Allen)'s address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Lehigh Valley Hospitalu201317th Street)
Calculate Travel Distance to ProMedica Skilled Nursing and Rehabilitation (West Allen)
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Financial Assistance for
Nursing Home in Pennsylvania
ProMedica Skilled Nursing and Rehabilitation (West Allen) is located in Allentown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Compare Nursing Home around Allentown
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| ProMedica Skilled Nursing and Rehabilitation (West Allen) |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Facility
240
PA AVG
95
Rank
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PA AVG
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82
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PA AVG
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Frequently Asked Questions about ProMedica Skilled Nursing and Rehabilitation (West Allen)
What neighborhood is ProMedica Skilled Nursing and Rehabilitation (West Allen) in?
ProMedica Skilled Nursing and Rehabilitation (West Allen) is in the West End neighborhood.
Is ProMedica Skilled Nursing and Rehabilitation (West Allen) in a walkable area?
ProMedica Skilled Nursing and Rehabilitation (West Allen) has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Are there photos of ProMedica Skilled Nursing and Rehabilitation (West Allen)?
Yes — there are 4 photos of ProMedica Skilled Nursing and Rehabilitation (West Allen) in the photo gallery on this page.
What is the phone number of ProMedica Skilled Nursing and Rehabilitation (West Allen)?
(610) 395-6521 will put you in contact with the team at ProMedica Skilled Nursing and Rehabilitation (West Allen).
Is ProMedica Skilled Nursing and Rehabilitation (West Allen) Medicare or Medicaid certified?
Yes — ProMedica Skilled Nursing and Rehabilitation (West Allen) is a CMS-certified provider of Medicare and Medicaid.
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