4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Operated by Diamond Healthcare at West. ManorCare Health Services-Allentown is a skilled nursing home in downtown Allentown. It’s on North 17th Street, which is a highly walkable area with a Walk Score of 93; the community is a practical option for families seeking either short-term rehabilitation or longer-term nursing care. Medicare, Medicaid, and private pay are accepted, which provides options for most families to arrange coverage.
The 146-bed home has a presence typical of mid-sized nursing communities in the region. Residents stay an average of about 198 days. The population is a mix of post-acute residents recuperating from hospital stays or surgery and those who settle into the community for ongoing care.
Daily nurse staffing averages 3 hours and 51 minutes of nursing care per resident. Registered nurse and nursing aides are on staff to provide consistent access to hands-on support throughout the day. The level of staffing supports both routine care needs and the medical management for many residents.
The highly walkable neighborhood location is a practical advantage for visiting family. It’s easy to reach the facility by foot or car and spend time in the surrounding area.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 137th out of 198 homes in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 36% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▼ 16% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ▼ 8% State avg: 2h 12m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 58m per day | ▼ 16% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▼ 19% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 18m per day | ▼ 47% State avg: 33m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
43% fewer staff per resident than Pennsylvania average
5% better than Pennsylvania average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 13 RN Staff are full-time employees. No contractors work on this role.
13
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursAssists with medical care and medications.
All 31 LPN Staff are full-time employees. No contractors work on this role.
31
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursHelps with daily care and mobility.
All 59 CNA Staff are full-time employees. No contractors work on this role.
59
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 59 | 0 | 59 | 25,534 | 92 | 100% | 8.8 |
| Licensed Practical Nurse | 31 | 0 | 31 | 8,992 | 92 | 100% | 8.5 |
| Registered Nurse | 13 | 0 | 13 | 4,155 | 92 | 100% | 7.8 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,942 | 92 | 100% | 7.3 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,697 | 74 | 80% | 6.4 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,411 | 85 | 92% | 7 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,351 | 67 | 73% | 7.6 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,019 | 82 | 89% | 5.8 |
| RN Director of Nursing | 1 | 0 | 1 | 704 | 71 | 77% | 9.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 536 | 59 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 470 | 58 | 63% | 8.1 |
| Dietitian | 1 | 0 | 1 | 469 | 58 | 63% | 8.1 |
| Physical Therapy Aide | 1 | 0 | 1 | 437 | 64 | 70% | 6.8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 413 | 60 | 65% | 6.9 |
| Qualified Social Worker | 3 | 0 | 3 | 335 | 41 | 45% | 7.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.1
35% better than Pennsylvania averagePennsylvania average: 11.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.3
22% better than Pennsylvania averagePennsylvania average: 22.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.4%
45% better than Pennsylvania averagePennsylvania average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
9.6%
54% better than Pennsylvania averagePennsylvania average: 21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.7%
19% worse than Pennsylvania averagePennsylvania average: 26.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
10% better than Pennsylvania averagePennsylvania average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
2.6%
52% better than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents with a urinary tract infection
1.1%
39% better than Pennsylvania averagePennsylvania average: 1.8%
Percent of long-stay residents who lose too much weight
10.2%
53% worse than Pennsylvania averagePennsylvania average: 6.6%
Percent of long-stay residents who have depressive symptoms
12.0%
118% worse than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents who received an antipsychotic medication
17.6%
In line with Pennsylvania averagePennsylvania average: 17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
6% better than Pennsylvania averagePennsylvania average: 86.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Pennsylvania averagePennsylvania average: 93.5%
Number of hospitalizations per 1,000 long-stay resident days.
1.50
11% better than Pennsylvania averagePennsylvania average: 1.68
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.69
43% better than Pennsylvania averagePennsylvania average: 1.20
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
67.7%
In line with Pennsylvania averagePennsylvania average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
49% worse than Pennsylvania averagePennsylvania average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
59.8%
13% worse than Pennsylvania averagePennsylvania average: 68.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.3%
16% better than Pennsylvania averagePennsylvania average: 23.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.3%
36% better than Pennsylvania averagePennsylvania average: 9.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Pennsylvania averagePennsylvania average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
46.0%
14% worse than Pennsylvania averagePennsylvania average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
21.3%
58% worse than Pennsylvania averagePennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
43% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
136Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for ManorCare Health Services-Allentown from 2012–2022, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2022 — the home's most recent complete cost report, an older period than most facilities report.
Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2022. This is an older period than most facilities report, so compare with that in mind.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #128 / 200Payroll — State benchmarkedThis home is ranked 128th out of 200 homes in Pennsylvania for Payroll. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #15 / 200Payroll % — State benchmarkedThis home is ranked 15th out of 200 homes in Pennsylvania for Payroll %. Shows payroll as a percentage of revenue versus the Pennsylvania average. Well-run Pennsylvania facilities typically land around 53–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (43% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.9 miles from city center
Estimated distance in miles from Allentown's city center to ManorCare Health Services-Allentown's address, calculated via Google Maps.
— 0.24 miles to nearest hospital (Lehigh Valley Hospitalu201317th Street)
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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Cedarbrook Senior Care and Rehab | NH HOS IL MC PC RC SNF | Allentown (South Cedarbrook Road) | 670 |
75.8%
Facility
75.8%
PA AVG
68.2
Rank
#209 / 511 | +11% | 4.64
Facility
4.64
PA AVG
4.15
Rank
#69 / 198 | -5% | +12% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 12
Facility
12
PA AVG
31.3
Rank
#75 / 196 | 4.0
Facility
4.0
PA AVG
4.4
Rank
#109 / 196 | - | 508 | - | 22 | County Of Lehigh Pennsylvania | $18.5MFiscal year ending 12/2023
Facility
$18.5MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#6 / 200 | $38.7MFiscal year ending 12/2023
Facility
$38.7MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#3 / 200 | 208.9%Fiscal year ending 12/2023
Facility
208.9%Fiscal year ending 12/2023
PA AVG
40%
Rank
#18 / 200 | 395465 | ||||
| Riverton Enhanced Senior Living | NH AL IL MC RC SNF | Allentown (Rittersville) | 90 |
76.7%
Facility
76.7%
PA AVG
68.2
Rank
#194 / 511 | +12% | 3.51
Facility
3.51
PA AVG
4.15
Rank
#168 / 198 | +19% | -15% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | 91 | 7
Facility
7
PA AVG
31.3
Rank
#43 / 196 | 1.4
Facility
1.4
PA AVG
4.4
Rank
#18 / 196 | - | 69 | - | 56 | Lee-Anne Liberatore | $16.0MFiscal year ending 12/2023
Facility
$16.0MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#136 / 200 | $7.2MFiscal year ending 12/2023
Facility
$7.2MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#122 / 200 | 45.1%Fiscal year ending 12/2023
Facility
45.1%Fiscal year ending 12/2023
PA AVG
40%
Rank
#75 / 200 | 395171 | ||||
| Good Shepherd Home Raker Center | NH SNF | Allentown (Fairview) | 99 |
97.8%
Facility
97.8%
PA AVG
68.2
Rank
#5 / 511 | +43% | 3.36
Facility
3.36
PA AVG
4.15
Rank
#178 / 198 | +40% | -19% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 12
Facility
12
PA AVG
31.3
Rank
#75 / 196 | 3.0
Facility
3.0
PA AVG
4.4
Rank
#67 / 196 | - | 97 | - | 60 | - | - | - | - | 395018 | ||||
| Complete Care at Lehigh Center | NH HOS PC RC SNF | Macungie (Spring Creek Road) | 128 |
96.0%
Facility
96.0%
PA AVG
68.2
Rank
#15 / 511 | +41% | 3.47
Facility
3.47
PA AVG
4.15
Rank
#168 / 198 | -38% | -16% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 11
Facility
11
PA AVG
31.3
Rank
#69 / 196 | 3.7
Facility
3.7
PA AVG
4.4
Rank
#101 / 196 | - | 123 | - | 18 | - | $15.3MFiscal year ending 12/2023
Facility
$15.3MFiscal year ending 12/2023
PA AVG
$32.8M
Rank
#143 / 200 | $7.4MFiscal year ending 12/2023
Facility
$7.4MFiscal year ending 12/2023
PA AVG
$6.7M
Rank
#132 / 200 | 48.5%Fiscal year ending 12/2023
Facility
48.5%Fiscal year ending 12/2023
PA AVG
40%
Rank
#72 / 200 | 395939 | ||||
| ManorCare Health Services-Allentown | NH MC SNF | Allentown (West End) | 146 |
93.4%
Facility
93.4%
PA AVG
68.2
Rank
#34 / 511 | +37% | 3.85
Facility
3.85
PA AVG
4.15
Rank
#137 / 198 | -23% | -7% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 201 | - | 4
Facility
4
PA AVG
31.3
Rank
#18 / 196 | 1.3
Facility
1.3
PA AVG
4.4
Rank
#11 / 196 | - | 136 | - | 93 | Diamond Healthcare At West Allen Holdco LLC | $12.3M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$12.3M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
PA AVG
$32.8M
Rank
#163 / 200 | $7.3M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$7.3M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
PA AVG
$6.7M
Rank
#128 / 200 | 59.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
59.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
PA AVG
40%
Rank
#15 / 200 | 395264 |
ManorCare Health Services-Allentown is located in Allentown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
ManorCare Health Services-Allentown is in the West End neighborhood.
ManorCare Health Services-Allentown has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
ManorCare Health Services-Allentown's occupancy is 94.2%.
ManorCare Health Services-Allentown is registered as a for-profit.
ManorCare Health Services-Allentown is located at 535 N 17Th St, Allentown, PA 18104.
(610) 776-7522 will put you in contact with the team at ManorCare Health Services-Allentown.
Yes — ManorCare Health Services-Allentown is a CMS-certified provider of Medicare and Medicaid.
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