Sterling Care Hillhaven Assisted Living and Memory Care

Assisted Living Home

Sterling Care Hillhaven Assisted Living and Memory Care

3210 Powder Mill Rd, Adelphi, MD 20783 View Map
Assisted Living Home
icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Sterling Care Hillhaven Assisted Living and Memory Care

Situated in the heart of Adelphi, MD, the Sterling Care Hillhaven Assisted Living and Memory Care is an esteemed senior living community offering assisted living, independent living, memory care, long-term skilled nursing care, short-term rehabilitation, and dialysis services. Beautifully appointed and spacious accommodations with several floor plans are available for its residents. In terms of memory care, those with cognitive conditions undergo their Life Engagement Programming which aims to foster meaningful conversations and promote a fulfilling lifestyle.

With its top-of-the-line amenities and services, residents can enjoy the following: family lounge, beauty salon, expansive wellness/rehabilitation gym, specialized diets, cable television/telephone, free wi-fi, and smoke-free community. Moreover, the community offers medical services such as diabetes management, orthopedic therapy, and medication administration. Engage in planned daily activities including outings religious services, music concerts, table games, and exercise. Meet new companions and create unforgettable memories within the amazing shared spaces of this community. Equipped with the right tools and people, seniors are guaranteed an all-encompassing living experience with Sterling Care Hillhaven Assisted Living and Memory Care.

(301) 937-3939

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Maryland average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Maryland average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Maryland average: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Maryland average: 3.7/5

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 22m per day 50m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 58m per day 54m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 49m per day 2h 10m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 8m per day 3h 29m per day 3h 26m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 24m per day 37m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maryland average
Occupancy rate 89.6%
Residents per day (avg) 58
Occupancy rate
89.6%
Residents per day (avg)
58

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

83% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

16% of new residents, often for short stays.

Typical stay 1 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$8.8M
Operating loss
-$200.0K
Proprietary home Corporation
Home revenue
$8,753,842.00
Operating loss
$-200,001.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
47.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.8M
Total costs $9.0M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Types of Care at Sterling Care Hillhaven Assisted Living and Memory Care

Assisted Living Memory Care

Compare Assisted Living around Beltsville

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Sterling Care Hillhaven Assisted Living and Memory Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Adelphi
128
No
25
HILLHAVEN OPERATOR HOLDCO, LLC
89.6%
$8,552,616.00
$4,163,327.00
48.7%
58.00
4/5
5/5
1/5
4/5
18
-62%
+9%
Studio / 1 Bed
Sunrise of Silver Spring
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Silver Spring
84
Yes
40
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Beltsville Elderly Care Home III
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Beltsville
8
No
26
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms
Beltsville Elderly Care Inc.
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Beltsville
8
No
26
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Harmony Rose Senior Care Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Beltsville
5
No
9
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Shared Rooms

Living Spaces & Floor Plans

Sterling P2 2
Sterling P3 2
Sterling P1 2

Places of interest near Sterling Care Hillhaven Assisted Living and Memory Care

Address 2.9 miles from city center — 5.13 miles to nearest hospital (UM Laurel Medical Center)

Address 3210 Powder Mill Rd, Adelphi, MD 20783

Calculate Travel Distance to Sterling Care Hillhaven Assisted Living and Memory Care

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

119
Total Staff
119
Employees
0
Contractors
23,939
Total Hours (Quarter)
34
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.2 No
Licensed Practical Nurse307.8 No
Certified Nursing Assistant597.4 No
Staff by Category
Administration
3 staff
7.3hs shift avg
Nursing Staff
102 staff
7.6hs shift avg
Physicians & Practitioners
9 staff
7.8hs shift avg
Therapy Services
0 staff
0hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
3 staff
8.2hs shift avg
Other Services
2 staff
7.9hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5905912,98191100%7.4
Licensed Practical Nurse300304,53291100%7.8
Medication Aide/Technician7071,5328593%8.1
Registered Nurse6061,3978998%8.2
Clinical Nurse Specialist8081,3867582%7.7
Other Dietary Services Staff3037707785%8.2
Administrator2026116571%7.8
Nurse Practitioner1015206571%8
Mental Health Service Worker2021582022%7.9
Medical Director101521314%4

Health Inspection History

Inspections
Total health inspections 3

Maryland average 3.9


Last Health inspection on Jun 2025

Total health citations 18
Citations per inspection
6

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 18 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Maryland average

Maryland average: 0.5


Serious Health citations More info 0
100% better than Maryland average

Maryland average: 0.6

0 critical citations More info Maryland average: 0.5

0 serious citations More info Maryland average: 0.6

17 moderate citations More info Maryland average: 47.2

1 minor citation More info Maryland average: 1.7
Citations history (last 3 years)
Infection Control moderate citation Jun 09, 2025
Corrected

Nursing Services moderate citation Jun 09, 2025
Corrected

Nutrition moderate citation Jun 09, 2025
Corrected

Quality of Care moderate citation Jun 09, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
64 Total Residents
Medicare 31 (48.4%)
Medicaid 24 (37.5%)
Private Pay/Other 9 (14.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.2
5% better than Maryland average

Maryland average: 12.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.3
13% better than Maryland average

Maryland average: 25.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.6%
13% better than Maryland average

Maryland average: 23.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 25.9%
6% better than Maryland average

Maryland average: 27.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.3%
22% better than Maryland average

Maryland average: 25.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Maryland average

Maryland average: 2.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.5%
In line with Maryland average

Maryland average: 6.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Maryland average

Maryland average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.2%
42% worse than Maryland average

Maryland average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 13.6%
33% better than Maryland average

Maryland average: 20.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.6%
26% better than Maryland average

Maryland average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Maryland average

Maryland average: 92.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Maryland average

Maryland average: 96.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.76
42% better than Maryland average

Maryland average: 1.32

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.77
36% better than Maryland average

Maryland average: 1.21

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.5%
18% better than Maryland average

Maryland average: 78.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
62% better than Maryland average

Maryland average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.4%
16% better than Maryland average

Maryland average: 80.6%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
20% worse than Maryland average

Maryland average: 21.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.5%
14% better than Maryland average

Maryland average: 9.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.6%
19% better than Maryland average

Maryland average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 53.9%
In line with Maryland average

Maryland average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 63.3%
25% better than Maryland average

Maryland average: 50.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Maryland Seniors

Get financial aid guidance

Community Options Waiver

Maryland Medicaid Community Options Waiver

Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

High urban demand; rural outreach efforts.

Senior Care Program

Maryland Senior Care

Age 65+, Maryland resident, at risk of nursing home placement.

~$2,000/month (individual, varies by county).

$11,000 (individual).

Limited funding; waitlists common in high-demand areas.

Maryland Nursing Home Medicaid

Maryland Medical Assistance (Medicaid) Nursing Home Program

Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); most income applied to care costs.

$2,500 (individual), $3,000 (couple); spousal protections up to $155,356.

Home equity limit $636,000; estate recovery applies post-55.

Senior Assisted Living Subsidy Program

Maryland Senior Assisted Living Group Home Subsidy

Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.

~$34,000/year (individual, varies by county).

Not strict; prioritizes low-income.

Not available statewide; facility must be licensed by MDH.

Veterans Aid and Attendance (A&A) Benefit

Maryland VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in suburban/rural areas.

Senior Prescription Drug Assistance Program (SPDAP)

Maryland Senior Prescription Drug Assistance Program

Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.

$48,560/year (individual, 300% FPL).

None specified.

Supplements Medicare Part D; annual enrollment required.

Medicare Savings Programs (MSP)

Maryland Medicare Savings Programs

Age 65+, Maryland resident, Medicare Part A/B enrollee.

$2,014/month (QMB), $2,706/month (SLMB/QI, individual).

$9,090 (individual), $13,630 (couple).

Includes QMB, SLMB, QI categories.

Community Personal Assistance Services (CPAS)

Maryland Medicaid Community Personal Assistance Services

Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual); spend-down available.

$2,500 (individual), $3,000 (couple).

Consumer-directed option allows hiring family caregivers.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today