Total health inspections
3
Maryland average 3.9
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living Home
Sterling Care Hillhaven Assisted Living and Memory Care
Assisted Living Home
Sterling Care Hillhaven Assisted Living and Memory Care
Situated in the heart of Adelphi, MD, the Sterling Care Hillhaven Assisted Living and Memory Care is an esteemed senior living community offering assisted living, independent living, memory care, long-term skilled nursing care, short-term rehabilitation, and dialysis services. Beautifully appointed and spacious accommodations with several floor plans are available for its residents. In terms of memory care, those with cognitive conditions undergo their Life Engagement Programming which aims to foster meaningful conversations and promote a fulfilling lifestyle.
With its top-of-the-line amenities and services, residents can enjoy the following: family lounge, beauty salon, expansive wellness/rehabilitation gym, specialized diets, cable television/telephone, free wi-fi, and smoke-free community. Moreover, the community offers medical services such as diabetes management, orthopedic therapy, and medication administration. Engage in planned daily activities including outings religious services, music concerts, table games, and exercise. Meet new companions and create unforgettable memories within the amazing shared spaces of this community. Equipped with the right tools and people, seniors are guaranteed an all-encompassing living experience with Sterling Care Hillhaven Assisted Living and Memory Care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
128
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.6%
Residents per day (avg)
58
Occupancy rate
89.6%
Residents per day (avg)
58
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
83% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
16% of new residents, often for short stays.
Typical stay
1 years
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$8.8M
Operating loss
-$200.0K
Privately-owned community
Operated by a business corporation.
Home revenue
$8,753,842.00
Operating loss
$-200,001.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.0M
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: Two-story
Types of Care at Sterling Care Hillhaven Assisted Living and Memory Care
Assisted Living
Memory Care
Health Inspection History
Inspections
Total health citations
18
Maryland average 49.9
Citations per inspection
6
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 18 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Maryland averageMaryland average: 0.5
Serious Health citations
0
0
100% better than Maryland averageMaryland average: 0.6
0 critical citations
0 serious citations
17 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 09, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 09, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 09, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 09, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 09, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Beltsville The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Sterling Care Hillhaven Assisted Living and Memory Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Adelphi
128
No
25
Studio / 1 Bed
Sunrise of Silver Spring
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Silver Spring
84
Yes
40
Studio / 1 Bed
Beltsville Elderly Care Home III
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Beltsville
8
No
26
Private / Shared Rooms
Harmony Rose Senior Care Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Beltsville
5
No
9
Private / Shared Rooms
First Option LLC
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Beltsville
-
No
-
Studio / 1 Bed
Living Spaces & Floor Plans
Sterling P2 2
Sterling P3 2
Sterling P1 2
Places of interest near Sterling Care Hillhaven Assisted Living and Memory Care
2.9 miles from city center — 5.13 miles to nearest hospital (UM Laurel Medical Center)
3210 Powder Mill Rd, Adelphi, MD 20783
Calculate Travel Distance to Sterling Care Hillhaven Assisted Living and Memory Care
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
119
Employees
119
Contractors
0
Staff to resident ratio
1.86:1
0% compared with Maryland averageMaryland average ratio: 1.81:1
Avg staff/day
34
Average shift
7.7 hours
0% compared with Maryland averageMaryland average: 8 hours
Total staff hours (quarter)
23,939
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
30
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 59 | 0 | 59 | 12,981 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 30 | 0 | 30 | 4,532 | 91 | 100% | 7.8 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,532 | 85 | 93% | 8.1 |
| Registered Nurse | 6 | 0 | 6 | 1,397 | 89 | 98% | 8.2 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 1,386 | 75 | 82% | 7.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 770 | 77 | 85% | 8.2 |
| Administrator | 2 | 0 | 2 | 611 | 65 | 71% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 158 | 20 | 22% | 7.9 |
| Medical Director | 1 | 0 | 1 | 52 | 13 | 14% | 4 |
59 Certified Nursing Assistant
% of Days
100%
30 Licensed Practical Nurse
% of Days
100%
7 Medication Aide/Technician
% of Days
93%
6 Registered Nurse
% of Days
98%
8 Clinical Nurse Specialist
% of Days
82%
3 Other Dietary Services Staff
% of Days
85%
2 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
2 Mental Health Service Worker
% of Days
22%
1 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
64 residents
Residents by payment source
Medicare
31 residents (48.4%)
Medicaid
24 residents (37.5%)
Private pay or other
9 residents (14.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.2
5% better than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.3
13% better than Maryland averageMaryland average: 25.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.6%
Percent of long-stay residents whose need for help with daily activities has increased
20.6%
13% better than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.9%
Percent of long-stay residents whose ability to move independently worsened
25.9%
6% better than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.3%
22% better than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.5%
Percent of long-stay high risk residents with pressure ulcers
6.5%
In line with Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.2%
Percent of long-stay residents who lose too much weight
8.2%
42% worse than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
13.6%
Percent of long-stay residents who have depressive symptoms
13.6%
33% better than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.6%
Percent of long-stay residents who received an antipsychotic medication
9.6%
26% better than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.76
Number of hospitalizations per 1,000 long-stay resident days.
0.76
42% better than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.77
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.77
36% better than Maryland averageMaryland average: 1.21
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.5%
18% better than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
62% better than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
16% better than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.4%
20% worse than Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.5%
14% better than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
19% better than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
53.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
53.9%
In line with Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
63.3%
Rate of successful return to home or community from a skilled nursing facility.
63.3%
25% better than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Sterling Care Hillhaven Assisted Living and Memory Care based on CMS SNF Cost Reports.
Occupancy Rate
89.6%
↑ 4.1pp vs 2022
Net Income
-$200,001
↓ ~$622K vs 2022
Total Payroll
$4,912,763
↓ ~$2.8M vs 2022
Profit Margin
-2.3%
↓ 5.4pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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