Mountain View Assisted Living & Memory Care

Overview of Mountain View Assisted Living & Memory Care

Nestled in Ukiah, California, Mountain View Assisted Living offers a haven for seniors seeking a supportive and enriching environment. Residents can cherish the comforts of home with the added peace of mind that comes with 24/7 assistance from a skilled and compassionate team. This dedicated team is there to help with daily tasks like bathing, dressing, and medication management, allowing residents to maintain their independence for as long as possible. Mountain View prioritizes a carefree lifestyle, freeing residents from mundane chores with delicious chef-prepared meals and housekeeping services. But this community goes beyond the essentials.

To foster a vibrant sense of well-being and belonging, Mountain View offers a variety of engaging social activities and programs. Whether it’s participating in stimulating events or simply enjoying the company of friendly neighbors, residents can find opportunities to connect and make the most of their golden years. Mountain View Assisted Living strives to create a supportive environment where residents can thrive, embrace their individuality, and experience a fulfilling life.

(707) 462-6212

64-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

12 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 46 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

80%

Higher than the California average: 72.8%

Occupied beds

51 / 64

Average residents per home in California 87 per day

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJune 27, 2013

CountyMendocino

Mountain View Assisted Living & Memory Care is legally operated by Fc Ranger Ops Mountain View (ca); Hmp Sr Solutions, and administrated by Zenia Shah.

What does this home offer?

Minimum Age: 55 Years Old

Pets Allowed: Yes, Pets Allowed

Room Sizes: 321 / 410 sq. ft

Housing Options: Studio / 1 Bed

Building Type: Two-story

Transportation Services

Fitness and Recreation

Types of Care at Mountain View Assisted Living & Memory Care

Assisted Living Memory Care

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.

Since 2021 vs. California state average

Overall vs. California average

Latest Inspection January 27, 2026 Complaint Investigation

Citations Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.

Metric	This Facility	California Average	vs. California Avg
Total citations Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.	30	10	This facility has 200% more total citations than a typical California facility (30 vs. California avg 10).↑ 200% worse
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	11	3	This facility has 267% more serious citations (type a) than a typical California facility (11 vs. California avg 3).↑ 267% worse
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.	19	4	This facility has 375% more moderate citations (type b) than a typical California facility (19 vs. California avg 4).↑ 375% worse

Inspections & Visits Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.

Metric	This Facility	California Average	vs. California Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	51	16	This facility has 219% more total visits than a typical California facility (51 vs. California avg 16).↑ 219% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.	18	13	This facility has 38% more complaint visits than a typical California facility (18 vs. California avg 13).↑ 38% worse
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	28	7	This facility has 300% more other visits than a typical California facility (28 vs. California avg 7).↑ 300% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California facility (5 vs. California avg 4).↑ 25% worse

Complaint Investigations Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 18 complaint visits.	12	10	This facility has 20% more complaint investigations than a typical California facility (12 vs. California avg 10).↑ 20% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Mountain View Assisted Living Facility’s inspection record is mixed, with repeated deficiencies in staffing, medication management, and resident safety, though recent investigations found no new citations. The most recent inspection on January 27, 2026, included two complaint investigations with no deficiencies substantiated, but earlier visits in 2025 cited failures in reporting incidents, inadequate staffing, and medication errors, some posing immediate health and safety risks. The facility has terminated staff for misconduct and implemented corrective actions, but issues with training, reporting, and consistent care have persisted over multiple inspections.

Read the full state inspection reports, including specific deficiencies and facility responses.

Show Inspection Reports

Living Spaces & Floor Plans for Mountain View Assisted Living & Memory Care

Mountain View Assisted Living Memory Care 2

Mountain View Assisted Living Memory Care1

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority

General California resident, low-income, utility/heating need.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits

Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

1.6 miles from city center Estimated distance in miles from Ukiah's city center to Mountain View Assisted Living & Memory Care's address, calculated via Google Maps. — 0.31 miles to nearest hospital (MCHC Health Centers-Hillside)

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Mountain View Assisted Living & Memory Care	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Ukiah	64	Yes	46	5	18	11	12	79.7%	A	Fc Ranger Ops Mountain View (Ca); Hmp Sr Solutions	Studio / 1 Bed
Brookdale at Home Hemet	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Hemet	-	Yes	4	-	-	-	-	-	A+	-	Studio / 1 Bed

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What neighborhood is Mountain View Assisted Living & Memory Care in?

Mountain View Assisted Living & Memory Care is in the Ukiah neighborhood of Ukiah.

Who is the owner of Mountain View Assisted Living & Memory Care?

The legal owner and operator of Mountain View Assisted Living & Memory Care is Fc Ranger Ops Mountain View (Ca); Hmp Sr Solutions.

Is Mountain View Assisted Living & Memory Care in a walkable area?

Mountain View Assisted Living & Memory Care has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

How many residents currently live at Mountain View Assisted Living & Memory Care?

Mountain View Assisted Living & Memory Care's occupancy is 51%.

Who is the administrator of Mountain View Assisted Living & Memory Care?

Zenia Shah is the administrator of Mountain View Assisted Living & Memory Care.

How many beds does Mountain View Assisted Living & Memory Care have?

Mountain View Assisted Living & Memory Care has 64 beds.

Has Mountain View Assisted Living & Memory Care had any recent deficiencies or citations?

Mountain View Assisted Living & Memory Care has had 30 recently reported deficiencies.

Memory Care in California