Charter Senior Living of Newport News
Assisted Living in Newport News
Assisted Living in Newport News
Located in Newport News, Virginia, Charter Senior Living fosters a warm and welcoming community setting for seniors seeking an assisted living home. Residents receive personalized care plans that include support with daily living activities such as cooking, cleaning, laundry, medication management, and personal care needs. The beautiful community offers a variety of amenities to enhance their quality of life, including a fitness center to promote physical well-being, a salon for personal care, and an on-site movie theater for entertainment.
Residents enjoy delicious chef-prepared meals and can participate in a calendar filled with social activities and events, ensuring connection and enjoyment while providing opportunities for socialization as well.
Angel Lawhorn serves as the Executive Director at Charter Senior Living of Newport News. Angel leads the community with a commitment to providing high-quality lifestyles and personalized support to residents. Under Angel's guidance, the team customizes daily schedules and supervises activities of daily living to ensure residents enjoy a purposeful and fulfilling life.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
About this community
Occupancy
Charter Senior Living of Newport News is administrated by Angel Lawhorn.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Charter Senior Living of Newport News
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
13 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
6 inspections related to complaints
12 inspections with violations (92.3%)
Virginia average: 14 inspections
Virginia average: 64.3% of inspections with violations
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Latest inspection
Inspection oversight
107 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 32 deficiencies
Inspection Report Summary for Charter Senior Living of Newport News
The most recent inspection on May 12, 2025, identified deficiencies related to medication management, including failure to report a major incident within 24 hours, administration of outdated medications, incomplete physician orders, and unavailable PRN medications. Earlier inspections showed a pattern of medication-related issues as well as deficiencies in resident care documentation, staff training, facility maintenance, and emergency preparedness. Complaint investigations were partially substantiated on several occasions, mainly involving medication management and resident care, while most other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The inspection history shows ongoing challenges with medication management and documentation, with no clear overall improvement trend.
Compare Assisted Living around Newport News The information below is reported by the Virginia Department of Social Services and Department of Health.
| Charter Senior Living of Newport News |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 104 | Yes | 57 | Studio / 1 Bed | Angel Lawhorn | 45.2% | - | 13 | 92.3% | 6 | 107 |
| Mennowood Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 90 | No | 53 | Studio / 1 Bed | Thelma Shaffer | 73.3% | A | 7 | 57.1% | 2 | 15 |
| Hilton Plaza Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Newport News (South Newport News) | 71 | No | 57 | Studio / 1 Bed | Ms. Nina Taylor | 81.7% | - | 16 | 68.8% | 5 | 93 |
| Abbington Landing Apartments |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Saunders) | - | Yes | 47 | Studio / 1 Bed | - | - | - | 0 | 0% | 0 | 0 |
| Riverside Lifelong Health |
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Newport News (Richneck) | - | No | 21 | Studio / 1 Bed | - | - | - | 0 | 0% | 0 | 0 |
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Places of interest near Charter Senior Living of Newport News
5.4 miles from city center
Estimated distance in miles from Newport News's city center to Charter Senior Living of Newport News's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)
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