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Located in Newport News, Virginia, Charter Senior Living fosters a warm and welcoming community setting for seniors seeking an assisted living home. Residents receive personalized care plans that include support with daily living activities such as cooking, cleaning, laundry, medication management, and personal care needs. The beautiful community offers a variety of amenities to enhance their quality of life, including a fitness center to promote physical well-being, a salon for personal care, and an on-site movie theater for entertainment.
Residents enjoy delicious chef-prepared meals and can participate in a calendar filled with social activities and events, ensuring connection and enjoyment while providing opportunities for socialization as well.
Lower than the Virginia average: 85.7%Charter Senior Living of Newport News is administrated by Angel Lawhorn.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 107 | 32 | This facility has 234% more total deficiencies than a typical Virginia assisted living residence (107 vs. VA avg 32).↑ 234% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 21.4 | 6.4 | This facility has 234% more deficiencies per year than a typical Virginia assisted living residence (21.4 vs. VA avg 6.4).↑ 234% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 8.2 | 2.3 | This facility has 257% more deficiencies per inspection than a typical Virginia assisted living residence (8.2 vs. VA avg 2.3).↑ 257% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 14 | This facility has 7% fewer total inspections than a typical Virginia assisted living residence (13 vs. VA avg 14).↓ 7% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 12 | 9 | This facility has 33% more inspections with violations than a typical Virginia assisted living residence (12 vs. VA avg 9).↑ 33% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 92% | 64% | This facility has 28 percentage points higher inspection violation rate than a typical Virginia assisted living residence (92% vs. VA avg 64%).↑ 28% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 7 | This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better |
|
Complaints per year
Average complaints per year since 2021.
| 1.2 | 1.4 | This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Angel Lawhorn serves as the Executive Director at Charter Senior Living of Newport News. Angel leads the community with a commitment to providing high-quality lifestyles and personalized support to residents. Under Angel's guidance, the team customizes daily schedules and supervises activities of daily living to ensure residents enjoy a purposeful and fulfilling life.
5.4 miles from city center
Estimated distance in miles from Newport News's city center to Charter Senior Living of Newport News's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)
Add your location
Charter Senior Living of Newport News is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Warwick Forest |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (Central Newport News) | 209
Facility
209
VA AVG
98
Rank
#18 / 371 | No |
12
Facility
12
VA AVG
44
Rank
#398 / 449 | Studio / 1 Bed | - |
90.1%
Facility
90.1%
VA AVG
70.8%
Rank
#41 / 298 | - | - | - | - | - | - |
| Charter Senior Living of Newport News |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 104
Facility
104
VA AVG
98
Rank
#140 / 371 | Yes |
57
Facility
57
VA AVG
44
Rank
#133 / 449 | Studio / 1 Bed | Angel Lawhorn |
45.2%
Facility
45.2%
VA AVG
70.8%
Rank
#275 / 298 | - | 13 | 92.3%
Facility
92.3%
VA AVG
64.3%
Rank
#305 / 331 | 6
Facility
6
VA AVG
7
Rank
#216 / 331 | 107
Facility
107
VA AVG
32
Rank
#318 / 331 | 8.2
Facility
8.2
VA AVG
2.3
Rank
#324 / 331 |
| Mennowood Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 90
Facility
90
VA AVG
98
Rank
#185 / 371 | No |
53
Facility
53
VA AVG
44
Rank
#160 / 449 | Studio / 1 Bed | Thelma Shaffer |
73.3%
Facility
73.3%
VA AVG
70.8%
Rank
#145 / 298 | A | 7 | 57.1%
Facility
57.1%
VA AVG
64.3%
Rank
#167 / 331 | 2
Facility
2
VA AVG
7
Rank
#110 / 331 | 15
Facility
15
VA AVG
32
Rank
#170 / 331 | 2.1
Facility
2.1
VA AVG
2.3
Rank
#215 / 331 |
| Hilton Plaza Inc. |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (South Newport News) | 71
Facility
71
VA AVG
98
Rank
#250 / 371 | No |
57
Facility
57
VA AVG
44
Rank
#133 / 449 | Studio / 1 Bed | Ms. Nina Taylor |
81.7%
Facility
81.7%
VA AVG
70.8%
Rank
#98 / 298 | - | 16 | 68.8%
Facility
68.8%
VA AVG
64.3%
Rank
#236 / 331 | 5
Facility
5
VA AVG
7
Rank
#199 / 331 | 93
Facility
93
VA AVG
32
Rank
#313 / 331 | 5.8
Facility
5.8
VA AVG
2.3
Rank
#315 / 331 |
| The Huntington Assisted Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Warwick) | 52
Facility
52
VA AVG
98
Rank
#306 / 371 | Yes |
55
Facility
55
VA AVG
44
Rank
#150 / 449 | Studio / 1 Bed | Stephen Berczek | - | - | 1 | 0%
Facility
0%
VA AVG
64.3%
Rank
#1 / 331 | 0
Facility
0
VA AVG
7
Rank
#1 / 331 | 0
Facility
0
VA AVG
32
Rank
#1 / 331 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 331 |
Charter Senior Living of Newport News is in the North Newport News neighborhood of Newport News.
Charter Senior Living of Newport News has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Charter Senior Living of Newport News's license expires on December 30, 2025.
Charter Senior Living of Newport News's occupancy is 45%.
Yes — see the floorplan options available at Charter Senior Living of Newport News on this page.
Angel Lawhorn is the administrator of Charter Senior Living of Newport News.
Charter Senior Living of Newport News has 104 beds.
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