Occupancy rate
46%
33% lower than Indiana averageIndiana average: 69%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living Home
Wellbrooke of Carmel
Wellbrooke of Carmel extends an array of care options, encompassing assisted living homes, memory care, and skilled nursing, all delivered with an unwavering commitment to maintaining the highest standards of care. This senior living community swiftly establishes itself as one of the premier choices in Carmel, Indiana, thanks to its dedication to creating fulfilling experiences for its residents.
The cornerstone of its excellence lies in its campus, where highly trained senior care professionals ensure residents receive the utmost care and attention. The community buzzes with a vibrant array of activities, from outings to engaging events, all designed to keep residents stimulated, active, and engaged in their daily lives. Furthermore, Wellbrooke of Carmel takes pride in its dining experience, offering nutritious meals on a regular basis. The community also features signature programs that promote physical movement, meditation, lifelong learning, cognitive pursuits, and more, fostering a holistic approach to senior well-being. It’s a senior living destination that combines top-tier care across various assisted living levels of care with an engaging lifestyle for its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
119
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
46.2%
Residents per day (avg)
53
Occupancy rate
46.2%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
48% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.2M
Operating loss
-$1.3M
Privately-owned community
Operated by a business corporation.
Home revenue
$11,249,874.00
Operating loss
$-1,260,132.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.5M
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
33% lower than Indiana averageOccupied beds
55 / 119
Average residents
70 per day
License details
Facility type
Mixed Facility (nursing + Residential Care)
Status
Active
Issuance
January 7, 2025
Expiration
June 30, 2026
Additional licensing details
License number:
25-013444-1
CMS Certification Number:
155833
Ownership & operating entity
Wellbrooke of Carmel is legally operated by BOARD OF TRUSTEES OF THE FLAVIUS J WITHAM MEMORIAL, and administrated by KYLIE CRENSHAW.
Profit status:
OTHER
Type Of Units
SNF (Skilled Nursing)
51 units
SNF/NF (Combined)
23 units
Residential
45 units
Total beds
119 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Medical Director:
Saad Hafidh
Director of Nursing:
JUSTIN HOBBS
Contact Information
Fax:
(317) 569-7201
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 140 - 477 sq. ft
Housing Options: Studio / 1 Bed
Transportation Services
Fitness and Recreation
Types of Care at Wellbrooke of Carmel
Assisted Living
Memory Care
Skilled Nursing
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
11 visits/inspections
14 visits/inspections triggered by complaints
Results
5 with citations
6 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:May 7, 2025
Type:Complaint Investigation
52 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
47 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Wellbrooke of Carmel
The most recent inspection on May 7, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving medication administration, documentation, resident care planning, and Life Safety Code compliance, including issues with door signage and door latching. Complaint investigations substantiated some concerns such as misappropriation of resident property, staff qualifications, and a resident choking incident that resulted in death, but enforcement actions like fines or license suspensions were not listed in the available reports. Several substantiated complaints were corrected promptly, and staff terminations occurred in cases of verbal abuse and theft. The facility’s recent inspections indicate improvement, with the latest surveys showing compliance and no new deficiencies cited.
Health Inspection History
Inspections
Total health inspections
9
Indiana average 6
Last Health inspection on Oct 2025
Total health citations
36
Indiana average 25
Citations per inspection
4
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 36 citations resulted from standard inspections; 9 of 36 resulted from complaint investigations; and 1 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
1 critical citation
1 serious citation
34 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 03, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 03, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 12, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 12, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 12, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 12, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 17, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 17, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Carmel The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Sunrise on Old Meridian
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Carmel
149
Yes
-
50
Studio / Suite / 1 Bed
Wellbrooke of Carmel
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Carmel
119
Yes
-
48
Studio / 1 Bed
Majestic Care of Carmel Assisted Living
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Carmel
104
Yes
A+
60
Studio / 1 Bed
Willow Haven Senior Homes
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Carmel
10
No
A+
6
Studio / 1 Bed
Magnolia Springs Bridgewater
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Carmel
-
Yes
-
6
Studio / 1 Bed / 2 Bed
Living Spaces & Floor Plans
Wellbrooke Of Carmel Studio B
Wellbrooke Of Carmel Studio
Wellbrooke Of Carmel Studio C
Places of interest near Wellbrooke of Carmel
2.8 miles from city center — 4.7 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
12315 N Pennsylvania St, Carmel, IN 46032
Calculate Travel Distance to Wellbrooke of Carmel
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
105
Employees
86
Contractors
19
Staff to resident ratio
1.81:1
1810245% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
35
Average shift
7.3 hours
5% worse than Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
23,360
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
11.2%
2,623 contractor hours this quarter
Speech Language Pathologist: 5
Respiratory Therapy Technician: 4
Qualified Social Worker: 3
Physical Therapy Assistant: 3
Physical Therapy Aide: 3
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 23 | 0 | 23 | 6,612 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,259 | 91 | 100% | 8 |
| Medication Aide/Technician | 16 | 0 | 16 | 3,269 | 91 | 100% | 6.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,736 | 90 | 99% | 7.1 |
| Registered Nurse | 6 | 0 | 6 | 1,321 | 85 | 93% | 8.5 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 1,292 | 73 | 80% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,053 | 84 | 92% | 5 |
| Mental Health Service Worker | 1 | 0 | 1 | 593 | 67 | 74% | 8.8 |
| Dietitian | 1 | 0 | 1 | 537 | 69 | 76% | 7.8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 504 | 51 | 56% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 444 | 66 | 73% | 6.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 422 | 71 | 78% | 5.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 340 | 59 | 65% | 5.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 313 | 61 | 67% | 4.8 |
| RN Director of Nursing | 1 | 0 | 1 | 72 | 9 | 10% | 8 |
| Medical Director | 0 | 1 | 1 | 52 | 21 | 23% | 2.5 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 38 | 52 | 57% | 0.7 |
23 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
16 Medication Aide/Technician
% of Days
100%
5 Other Dietary Services Staff
% of Days
99%
6 Registered Nurse
% of Days
93%
12 Clinical Nurse Specialist
% of Days
80%
5 Speech Language Pathologist
% of Days
92%
1 Mental Health Service Worker
% of Days
74%
1 Dietitian
% of Days
76%
1 Administrator
% of Days
69%
2 Nurse Practitioner
% of Days
56%
3 Qualified Social Worker
% of Days
73%
3 Physical Therapy Assistant
% of Days
78%
4 Respiratory Therapy Technician
% of Days
65%
3 Physical Therapy Aide
% of Days
67%
1 RN Director of Nursing
% of Days
10%
1 Medical Director
% of Days
23%
2 Occupational Therapy Assistant
% of Days
57%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
58 residents
Residents by payment source
Medicare
27 residents (46.6%)
Medicaid
17 residents (29.3%)
Private pay or other
14 residents (24.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
10% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
22% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.8%
Percent of long-stay residents whose need for help with daily activities has increased
6.8%
43% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.2%
Percent of long-stay residents whose ability to move independently worsened
7.2%
50% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
5% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
19% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.9%
Percent of long-stay high risk residents with pressure ulcers
9.9%
127% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.5%
Percent of long-stay residents who lose too much weight
7.5%
33% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.6%
Percent of long-stay residents who have depressive symptoms
7.6%
68% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.5%
Percent of long-stay residents who received an antipsychotic medication
5.5%
56% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
22% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
61% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
25% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
43% lower than Indiana averageIndiana average: $27K
Number of fines
1
28% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$16K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2024
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Wellbrooke of Carmel based on CMS SNF Cost Reports.
Occupancy Rate
65.0%
↓ 4.2pp vs 2022
Net Income
-$1,260,132
↓ ~$577K vs 2022
Total Payroll
$6,235,148
↑ ~$631K vs 2022
Profit Margin
-11.3%
↓ 4.8pp vs 2022
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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