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Memory Care Home

Maple Crest Manor

Memory Care Home

Maple Crest Manor

100 Bolger Dr, Fayette, IA 52142 View map
Overview of Maple Crest Manor

Maple Crest Manor, located in scenic Fayette, IA, is a premier provider of skilled nursing, assisted living, and memory care services. At this community, a dedicated and skilled team offers a variety of services to meet the needs of their residents, acknowledging that each resident has their individual needs and unique care requirements. The goal at Maple Crest Manor is to provide quality care and an active lifestyle in a home-like environment. This community goes beyond just basic care. Residents can enjoy engaging in a variety of activities like pet therapy, beauty services, and transportation services to make sure residents can attend all needed appointments. This focus on well-being ensures a fulfilling experience for all. Their ultimate goal is to create a comfortable and enriching environment where residents can truly feel at home. At Maple Crest Manor, a true community is built between residents and the devoted staff.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Iowa average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Iowa average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Iowa average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Iowa average: 3.5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 0m per day

This home provides 9% less nursing time per resident than the Iowa average.

Iowa average: 4h 25m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 37m per day 44m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 33m per day 2h 32m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 1m per day 3h 21m per day 3h 26m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 24m per day 30m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 46

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 82.6%
Residents per day (avg) 39
Occupancy rate
82.6%
Residents per day (avg)
39

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

42% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$5.8M
Profit
$22.4K
Privately-owned community Operated by a business corporation.
Home revenue
$5,817,853.00
Profit
$22,394.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
43.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.1M
Total costs $5.6M
Bed community size
46-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
83%
In line with Iowa average
Occupied beds
38 / 46
Average residents 51 per day

License details

Issuance January 4, 2025
Expiration January 4, 2026
County: Fayette

Additional licensing details

License number: 330221
Year opened: 04/01/1976
CMS Certification Number: 165437

Ownership & operating entity

Maple Crest Manor is administrated by Brett Ingersoll.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Debbie Heldt, ADMINISTRATOR

Contact Information

Fax: 5634253512

Programs & Activities

Specific Programs
Nursing Care, On-Site C.N.A. Training, Pearls of Hope Support Group, Resident/Tenant Virtual Mailbox, Maple Crest Campus Wishing Tree

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Building type icon
Building type icon

Building Type: Single story building

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

14 visits/inspections

3 visits/inspections triggered by complaints

Breakdown by inspection type
  • 9 renewal/recertification inspections
  • 3 complaint investigations
  • 2 incident investigations

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:June 19, 2025

Inspection history

06/19/2025 Recertification Revisit
Yes
05/22/2025 Recertification
02/18/2025 Complaint, Incident
12/02/2024 Complaint, Incident
08/01/2024 Recertification, Incident
01/08/2024 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
12/21/2023 Recertification, Complaint, Incident
02/01/2023 Complaint, Incident
08/11/2022 Recertification Revisit, Incident Revisit
Yes
06/23/2022 Recertification, Incident
04/08/2021 Recertification Revisit
Yes
02/25/2021 Recertification
10/27/2020 FIC
06/23/2020 FIC

25 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Maple Crest Manor

The most recent inspection on June 19, 2025 found the facility to be in substantial compliance based on an accepted Plan of Correction. Earlier inspections showed a mixed pattern, with the May 22, 2025 annual survey citing deficiencies related to dialysis assessments and infection prevention practices. Prior reports noted issues with resident notifications, documentation accuracy, and care planning, but complaint investigations were generally unsubstantiated or found the facility in substantial compliance. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record shows some recurring documentation and infection control issues, but recent corrective actions suggest improvement.

Health Inspection History

Inspections
Total health inspections 2

State average 4.9


Last Health inspection on May 2025

Total health citations 8

State average 21.7

Citations per inspection
4

State average 4.11


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than State average

State average: 0.6


Serious Health citations More info 0
100% better than State average

State average: 0.9

0 critical citations More info State average: 0.6

0 serious citations More info State average: 0.9

4 moderate citations More info State average: 19.7

4 minor citations More info State average: 0.5
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 22, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. May 22, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Dec 21, 2023
Corrected

Care Planning minor citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Dec 21, 2023
Corrected

Compare Memory Care around Iowa The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

MeadowView Memory Care Village
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Cedar Rapids
68
No
47
Maple Crest Manor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fayette
55
No
29

Places of interest near Maple Crest Manor

Address 0.3 miles from city center — 0.32 miles to nearest hospital (Gundersen Palmer Lutheran Fayette Clinic)

Address 100 Bolger Dr, Fayette, IA 52142

Calculate Travel Distance to Maple Crest Manor

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 144
Employees 72
Contractors 72
Staff to resident ratio 3.79:1
90% better than Iowa average

Iowa average ratio: 2.00:1

Avg staff/day 25
Average shift 6.8 hours
8% worse than Iowa average

Iowa average: 7.4 hours

Total staff hours (quarter) 15,519
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

16.4%

2,543 contractor hours this quarter

Certified Nursing Assistant: 29 Registered Nurse: 13 Speech Language Pathologist: 6 Licensed Practical Nurse: 5 Physical Therapy Aide: 5 Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 3 Medication Aide/Technician: 2 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant 45 29 74 8,447 91 100% 6.8
Licensed Practical Nurse 5 5 10 1,797 91 100% 8.6
Registered Nurse 5 13 18 1,132 83 91% 8.9
Medication Aide/Technician 5 2 7 784 72 79% 7.6
Administrator 1 0 1 504 63 69% 8
Mental Health Service Worker 1 0 1 463 61 67% 7.6
Dietitian 1 0 1 445 57 63% 7.8
Clinical Nurse Specialist 1 0 1 388 42 46% 9.2
Nurse Practitioner 2 0 2 360 39 43% 9.2
Physical Therapy Aide 0 5 5 345 63 69% 4.5
Speech Language Pathologist 0 6 6 261 57 63% 3.6
Other Dietary Services Staff 2 0 2 178 41 45% 4.1
Qualified Social Worker 0 3 3 153 51 56% 3
Nurse Aide in Training 4 0 4 125 25 27% 4.2
Respiratory Therapy Technician 0 3 3 55 32 35% 1.7
Occupational Therapy Aide 0 1 1 39 8 9% 4.9
Physical Therapy Assistant 0 3 3 39 29 32% 1.3
Occupational Therapy Assistant 0 1 1 4 4 4% 1
Medical Director 0 1 1 1 1 1% 1.1
74 Certified Nursing Assistant
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
18 Registered Nurse
% of Days 91%
7 Medication Aide/Technician
% of Days 79%
1 Administrator
% of Days 69%
1 Mental Health Service Worker
% of Days 67%
1 Dietitian
% of Days 63%
1 Clinical Nurse Specialist
% of Days 46%
2 Nurse Practitioner
% of Days 43%
5 Physical Therapy Aide
% of Days 69%
6 Speech Language Pathologist
% of Days 63%
2 Other Dietary Services Staff
% of Days 45%
3 Qualified Social Worker
% of Days 56%
4 Nurse Aide in Training
% of Days 27%
3 Respiratory Therapy Technician
% of Days 35%
1 Occupational Therapy Aide
% of Days 9%
3 Physical Therapy Assistant
% of Days 32%
1 Occupational Therapy Assistant
% of Days 4%
1 Medical Director
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
38 residents
Residents by payment source
Medicare
2 residents (5.3%)
Medicaid
20 residents (52.6%)
Private pay or other
16 residents (42.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.3
10% worse than Iowa average

Iowa average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.9
29% worse than Iowa average

Iowa average: 21.6

Long-stay resident measures
Above average Iowa avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.5%
20% worse than Iowa average

Iowa average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 23.0%
17% worse than Iowa average

Iowa average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 38.3%
46% worse than Iowa average

Iowa average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.3%
65% better than Iowa average

Iowa average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.1%
62% worse than Iowa average

Iowa average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.7%
91% worse than Iowa average

Iowa average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.5%
51% better than Iowa average

Iowa average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.3%
42% better than Iowa average

Iowa average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.7%
33% better than Iowa average

Iowa average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
5% better than Iowa average

Iowa average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.8%
In line with Iowa average

Iowa average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 75.6%
11% worse than Iowa average

Iowa average: 85.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $73K
53% higher than Iowa average

Iowa average: $48K

Number of fines 10
488% more fines than Iowa average

Iowa average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Iowa average

Iowa average: 0.5

Fines amount comparison
Fines amount comparison
This facility $73K
Iowa average $48K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 30, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 23, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 15, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 8, 2023
$5K

Last updated: Jan 2026

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Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

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