2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Sister community of the Parkville Care Center, expect Trinity Hill Care Center to maintain elegance and professionalism for its residents, promoting mutual respect and trust. Specializing in skilled nursing and rehabilitation services, residents maintain an active, supportive, and stimulating lifestyle. The team of dedicated professionals aims to fulfill each resident’s holistic wellness through the continuum of care services. Trinity Hill Care Center helps seniors have a speedy recovery.
Trinity Hill’s center of excellence includes 24-hour nursing care, stimulating activities, engaging social activities and programs, therapy services that include speech, occupational, and physical, wound care, HIV care unit, and diabetes management, cardiac recovery– among many others.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 36th out of 67 homes in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 21m per day | ▼ 50% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 50m per day | ■ Avg State avg: 50m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 40m per day | ▼ 27% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 36m per day | ▼ 24% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 85% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day | ▼ 51% State avg: 28m per day · National avg: 29m per day |
Key information about the people who lead and staff this community.
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 164 | 19 | This facility has 763% more total deficiencies than a typical Connecticut nursing home (164 vs. CT avg 19).↑ 763% worse |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 18.2 | 2.1 | This facility has 767% more deficiencies per year than a typical Connecticut nursing home (18.2 vs. CT avg 2.1).↑ 767% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 10.9 | 1.5 | This facility has 627% more deficiencies per inspection than a typical Connecticut nursing home (10.9 vs. CT avg 1.5).↑ 627% worse |
Inspections
| This Facility | CT Average | vs. CT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 15 | 13 | This facility has 15% more total inspections than a typical Connecticut nursing home (15 vs. CT avg 13).↑ 15% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Connecticut average 5.7
Last Health inspection on May 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 36 citations resulted from standard inspections; 7 of 36 resulted from complaint investigations; and 5 of 36 came from combined inspections (standard and complaint).
233% worse than Connecticut averageConnecticut average: 0.3
100% better than Connecticut averageConnecticut average: 0.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
24% fewer staff per resident than Connecticut average
0% compared with Connecticut average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
17 total: 6 full-time employees and 11 contractors.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursAssists with medical care and medications.
37 total: 23 full-time employees and 14 contractors.
37
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursHelps with daily care and mobility.
66 total: 65 full-time employees and 1 contractor.
66
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,640 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 65 | 1 | 66 | 19,605 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 23 | 14 | 37 | 9,368 | 92 | 100% | 8 |
| Registered Nurse | 6 | 11 | 17 | 2,260 | 92 | 100% | 8 |
| Clinical Nurse Specialist | 5 | 3 | 8 | 1,417 | 85 | 92% | 6.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,223 | 61 | 66% | 7.8 |
| Dietitian | 2 | 4 | 6 | 852 | 75 | 82% | 7.4 |
| RN Director of Nursing | 2 | 1 | 3 | 471 | 57 | 62% | 7.9 |
| Other Dietary Services Staff | 2 | 1 | 3 | 457 | 63 | 68% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 371 | 59 | 64% | 6.3 |
| Administrator | 1 | 0 | 1 | 312 | 39 | 42% | 8 |
| Occupational Therapy Aide | 1 | 1 | 2 | 173 | 24 | 26% | 7.2 |
| Qualified Social Worker | 0 | 2 | 2 | 170 | 63 | 68% | 2.6 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 151 | 49 | 53% | 2.8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 57 | 32 | 35% | 1.6 |
| Medical Director | 0 | 2 | 2 | 39 | 17 | 18% | 2.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 34 | 10 | 11% | 3.4 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
35% higher than Connecticut averageConnecticut average: $44K
43% fewer fines than Connecticut averageConnecticut average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Connecticut averageConnecticut average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Apr 14, 2025 · $59K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 14, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
54% better than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.4
51% better than Connecticut averageConnecticut average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.4%
50% better than Connecticut averageConnecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
7.2%
63% better than Connecticut averageConnecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.7%
41% better than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
81% better than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
4.3%
7% better than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.7%
61% better than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
2.7%
58% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
13.8%
9% better than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
14.2%
17% better than Connecticut averageConnecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
14% better than Connecticut averageConnecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Connecticut averageConnecticut average: 93.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
42% better than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
6% worse than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
43% better than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
8% of new residents, usually for short-term rehab.
14% of new residents, often for short stays.
78% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
115Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Trinity Hill Care Center LLC from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #31 / 73Payroll — State benchmarkedThis home is ranked 31st out of 73 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #4 / 73Payroll % — State benchmarkedThis home is ranked 4th out of 73 homes in Connecticut. Shows payroll as a percentage of revenue versus the Connecticut average. Well-run Connecticut facilities typically land around 51–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (78% of admissions), and a typical Medicaid stay runs around 11 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.0 miles from city center
Estimated distance in miles from Hartford's city center to Trinity Hill Care Center LLC's address, calculated via Google Maps.
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The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
| West Hartford Health and Rehabilitation | NH HC MC PC RC | West Hartford (Fernridge Place) | 160
Facility
160
CT AVG
111
Rank
#21 / 123 |
81.3%
Facility
81.3%
CT AVG
84%
Rank
#54 / 72 | -3% | - | -28% | - | $0
Facility
$0
CT AVG
$43.8k
Rank
#1 / 69 | 25
Facility
25
CT AVG
32.0
Rank
#28 / 69 | 8.3
Facility
8.3
CT AVG
5.8
Rank
#66 / 69 | - | 127 | - |
67
Facility
67
CT AVG
47
Rank
#69 / 264 | Article Vi Marital Trust Under Leonard J. Schwartz Revocable Trust | $18.0M
Facility
$18.0M
CT AVG
$19.0M
Rank
#30 / 73 | $10.4M
Facility
$10.4M
CT AVG
$7.2M
Rank
#36 / 73 | 57.7%
Facility
57.7%
CT AVG
42.4%
Rank
#54 / 73 | 75278 | ||||
| Trinity Hill Care Center LLC | NH HC NC RC | Hartford (Behind The Rocks) | 144
Facility
144
CT AVG
111
Rank
#31 / 123 |
84.7%
Facility
84.7%
CT AVG
84%
Rank
#46 / 72 | +1% | 3.67
Facility
3.67
CT AVG
3.97
Rank
#36 / 67 | -3% | -8% | $59.0k
Facility
$59.0k
CT AVG
$43.8k
Rank
#61 / 69 | 36
Facility
36
CT AVG
32.0
Rank
#50 / 69 | 6.0
Facility
6.0
CT AVG
5.8
Rank
#45 / 69 | 1 | 128 | - |
64
Facility
64
CT AVG
47
Rank
#78 / 264 | - | $15.5M
Facility
$15.5M
CT AVG
$19.0M
Rank
#53 / 73 | $11.9M
Facility
$11.9M
CT AVG
$7.2M
Rank
#31 / 73 | 76.6%
Facility
76.6%
CT AVG
42.4%
Rank
#4 / 73 | 75268 | ||||
| Riverside Health and Rehabilitation Center | NH HC MC PC RC | East Hartford (Garvan–Carroll Historic District) | 345
Facility
345
CT AVG
111
Rank
#1 / 123 |
83.8%
Facility
83.8%
CT AVG
84%
Rank
#49 / 72 | 0% | 3.40
Facility
3.40
CT AVG
3.97
Rank
#50 / 67 | +23% | -14% | $61.4k
Facility
$61.4k
CT AVG
$43.8k
Rank
#62 / 69 | 33
Facility
33
CT AVG
32.0
Rank
#47 / 69 | 4.1
Facility
4.1
CT AVG
5.8
Rank
#16 / 69 | 5 | 285 | - |
63
Facility
63
CT AVG
47
Rank
#81 / 264 | David Smilovitz Trust | $39.0M
Facility
$39.0M
CT AVG
$19.0M
Rank
#2 / 73 | $26.5M
Facility
$26.5M
CT AVG
$7.2M
Rank
#2 / 73 | 67.8%
Facility
67.8%
CT AVG
42.4%
Rank
#37 / 73 | 75257 | ||||
| Chelsea Place Care Center LLC | NH HC MC PC | Hartford (West End) | 234
Facility
234
CT AVG
111
Rank
#8 / 123 |
85.5%
Facility
85.5%
CT AVG
84%
Rank
#45 / 72 | +2% | 3.69
Facility
3.69
CT AVG
3.97
Rank
#36 / 67 | - | -35% | -7% | $39.5k
Facility
$39.5k
CT AVG
$43.8k
Rank
#58 / 69 | 49
Facility
49
CT AVG
32.0
Rank
#62 / 69 | 4.5
Facility
4.5
CT AVG
5.8
Rank
#19 / 69 | - | 199 | - |
82
Facility
82
CT AVG
47
Rank
#33 / 264 | Solomon Melamed | $22.7M
Facility
$22.7M
CT AVG
$19.0M
Rank
#37 / 73 | $15.0M
Facility
$15.0M
CT AVG
$7.2M
Rank
#14 / 73 | 66.3%
Facility
66.3%
CT AVG
42.4%
Rank
#7 / 73 | 75299 | |||
| Hughes Health and Rehabilitation | - | NH AL | West Hartford | 170
Facility
170
CT AVG
111
Rank
#18 / 123 | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
68
Facility
68
CT AVG
47
Rank
#66 / 264 | $12.9M
Facility
$12.9M
CT AVG
$19.0M
Rank
#49 / 73 | $8.5M
Facility
$8.5M
CT AVG
$7.2M
Rank
#47 / 73 | 65.6%
Facility
65.6%
CT AVG
42.4%
Rank
#18 / 73 | 75082 |
Trinity Hill Care Center LLC is located in Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
Trinity Hill Care Center LLC is in the Behind the Rocks neighborhood of Hartford.
The team at Trinity Hill Care Center LLC speaks Portuguese and Spanish.
Trinity Hill Care Center LLC has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to CT state health department records, Trinity Hill Care Center LLC's license number is 2222C.
According to CT state health department records, Trinity Hill Care Center LLC's license expires on March 31, 2027.
Trinity Hill Care Center LLC's occupancy is 90.2%.
Yes — there are 5 photos of Trinity Hill Care Center LLC in the photo gallery on this page.
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