5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Pines Healthcare Center, by the CommuniCare Family of Communities, is Canton’s leading skilled nursing and rehabilitation home with memory care. It offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other. The long-term care facility aims to enhance the quality of life for its residents by ensuring that seniors can satisfy their holistic wellness.
The Pines emphasizes its short and long-term care services delivered by a dedicated team of caregivers who strive to meet and follow a resident’s individualized care plan for a complete healing period. Areas of expertise include wound care, neurological recovery, post-surgical care, pulmonary management, cardiac care, and physical, occupational, and speech therapy.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 187th out of 199 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 16% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 56m per day | ▼ 3% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 56m per day | ▼ 9% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 2m per day | ▼ 8% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 63% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 17% State avg: 25m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
16% fewer staff per resident than Ohio average
12% worse than Ohio average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hoursAssists with medical care and medications.
All 14 LPN Staff are full-time employees. No contractors work on this role.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursHelps with daily care and mobility.
All 63 CNA Staff are full-time employees. No contractors work on this role.
63
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,744 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 63 | 0 | 63 | 13,172 | 92 | 100% | 6.7 |
| Licensed Practical Nurse | 14 | 0 | 14 | 5,754 | 92 | 100% | 8.9 |
| Registered Nurse | 8 | 0 | 8 | 2,130 | 92 | 100% | 11 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,017 | 79 | 86% | 7.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 914 | 91 | 99% | 5.8 |
| Physical Therapy Aide | 0 | 4 | 4 | 685 | 67 | 73% | 5.8 |
| RN Director of Nursing | 2 | 0 | 2 | 636 | 71 | 77% | 5 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 414 | 54 | 59% | 7.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 402 | 67 | 73% | 6 |
| Dental Services Staff | 1 | 0 | 1 | 383 | 50 | 54% | 7.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 223 | 60 | 65% | 3.5 |
| Qualified Social Worker | 0 | 1 | 1 | 220 | 62 | 67% | 3.5 |
| Occupational Therapy Aide | 5 | 0 | 5 | 182 | 53 | 58% | 3.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 125 | 36 | 39% | 3.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 104 | 13 | 14% | 8 |
| Occupational Therapy Assistant | 1 | 1 | 2 | 80 | 10 | 11% | 8 |
| Medical Director | 0 | 1 | 1 | 65 | 12 | 13% | 5.4 |
| Qualified Activities Professional | 0 | 1 | 1 | 1 | 1 | 1% | 1 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
64% lower than Ohio averageOhio average: $69K
8% more fines than Ohio averageOhio average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio averageOhio average: 0.5
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.1
46% better than Ohio averageOhio average: 5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.1
44% better than Ohio averageOhio average: 12.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
5.7%
17% better than Ohio averageOhio average: 6.8%
Percent of long-stay residents whose ability to move independently worsened
3.0%
66% better than Ohio averageOhio average: 8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.7%
42% better than Ohio averageOhio average: 22.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
21% better than Ohio averageOhio average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
2.9%
25% better than Ohio averageOhio average: 3.9%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Percent of long-stay residents who lose too much weight
1.3%
79% better than Ohio averageOhio average: 6.2%
Percent of long-stay residents who have depressive symptoms
60.1%
150% worse than Ohio averageOhio average: 24.0%
Percent of long-stay residents who received an antipsychotic medication
1.9%
77% better than Ohio averageOhio average: 8.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
8% better than Ohio averageOhio average: 92.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
In line with Ohio averageOhio average: 94.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.7%
19% better than Ohio averageOhio average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Ohio averageOhio average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
17% better than Ohio averageOhio average: 75.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Ohio averageOhio average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
46.8%
7% worse than Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
23% of new residents, usually for short-term rehab.
77% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
72Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Pines Healthcare Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #133 / 199Payroll — State benchmarkedThis home is ranked 133rd out of 199 homes in Ohio for Payroll. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #145 / 199Payroll % — State benchmarkedThis home is ranked 145th out of 199 homes in Ohio for Payroll %. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (77% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.1 miles from city center
Estimated distance in miles from Canton's city center to The Pines Healthcare Center's address, calculated via Google Maps.
— 0.67 miles to nearest hospital (Cleveland Clinic Mercy Hospital)
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The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| The Pines Healthcare Center | NH HOS MC PC RC SNF | Canton | 80
Facility
80
OH AVG
76
Rank
#139 / 315 |
92.5%
Facility
92.5%
OH AVG
81.9
Rank
#32 / 145 | +13% | 2.76
Facility
2.76
OH AVG
3.54
Rank
#187 / 199 | -29% | -22% | $14.7k
Facility
$14.7k
OH AVG
$74.0k
Rank
#152 / 200 | 20
Facility
20
OH AVG
30.9
Rank
#59 / 199 | 2.9
Facility
2.9
OH AVG
4.6
Rank
#37 / 199 | 1 | 74 | - |
45
Facility
45
OH AVG
40
Rank
#309 / 704 | Heidi Vacco | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#119 / 199 | $4.1MFiscal year ending 12/2023
Facility
$4.1MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#133 / 199 | 50.3%Fiscal year ending 12/2023
Facility
50.3%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#145 / 199 | 365862 | ||||
| Windsor Medical Center | NH AL | North Canton | 20
Facility
20
OH AVG
76
Rank
#303 / 315 |
90.0%
Facility
90.0%
OH AVG
81.9
Rank
#49 / 145 | +10% | 6.36
Facility
6.36
OH AVG
3.54
Rank
#4 / 199 | -12% | +80% | $6.5k
Facility
$6.5k
OH AVG
$74.0k
Rank
#143 / 200 | 5
Facility
5
OH AVG
30.9
Rank
#10 / 199 | 2.5
Facility
2.5
OH AVG
4.6
Rank
#24 / 199 | 1 | 18 | A+ |
31
Facility
31
OH AVG
40
Rank
#432 / 704 | Thomas Swallen | $3.0MFiscal year ending 09/2023
Facility
$3.0MFiscal year ending 09/2023
OH AVG
$10.1M
Rank
#196 / 199 | $3.0MFiscal year ending 09/2023
Facility
$3.0MFiscal year ending 09/2023
OH AVG
$3.9M
Rank
#170 / 199 | 101.7%Fiscal year ending 09/2023
Facility
101.7%Fiscal year ending 09/2023
OH AVG
40.2%
Rank
#3 / 199 | 366456 | ||||
| Canton Christian Home | NH AL RC SNF | Canton | 84
Facility
84
OH AVG
76
Rank
#121 / 315 |
66.7%
Facility
66.7%
OH AVG
81.9
Rank
#128 / 145 | -19% | 4.52
Facility
4.52
OH AVG
3.54
Rank
#21 / 199 | -35% | +28% | $9.1k
Facility
$9.1k
OH AVG
$74.0k
Rank
#144 / 200 | 31
Facility
31
OH AVG
30.9
Rank
#110 / 199 | 6.2
Facility
6.2
OH AVG
4.6
Rank
#175 / 199 | 5 | 56 | A+ |
53
Facility
53
OH AVG
40
Rank
#222 / 704 | Ray Beal | $5.2MFiscal year ending 12/2023
Facility
$5.2MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#154 / 199 | $3.4MFiscal year ending 12/2023
Facility
$3.4MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#112 / 199 | 64.3%Fiscal year ending 12/2023
Facility
64.3%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#10 / 199 | 366300 | ||||
| McKinley Health Care Center | NH PC SNF | Canton (Downtown Canton) | 176
Facility
176
OH AVG
76
Rank
#5 / 315 |
88.6%
Facility
88.6%
OH AVG
81.9
Rank
#60 / 145 | +8% | 3.34
Facility
3.34
OH AVG
3.54
Rank
#122 / 199 | -58% | -6% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 200 | 42
Facility
42
OH AVG
30.9
Rank
#156 / 199 | 4.2
Facility
4.2
OH AVG
4.6
Rank
#102 / 199 | 1 | 156 | - |
84
Facility
84
OH AVG
40
Rank
#11 / 704 | Rothner Health Ventures I | $13.3MFiscal year ending 12/2023
Facility
$13.3MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#33 / 199 | $7.5MFiscal year ending 12/2023
Facility
$7.5MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#33 / 199 | 56.2%Fiscal year ending 12/2023
Facility
56.2%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#88 / 199 | 365655 | ||||
| Astoria Skilled Nursing and Rehabilitation | NH HOS PC RC SNF | Canton (Meyers Lake) | 83
Facility
83
OH AVG
76
Rank
#127 / 315 |
75.9%
Facility
75.9%
OH AVG
81.9
Rank
#109 / 145 | -7% | 2.92
Facility
2.92
OH AVG
3.54
Rank
#180 / 199 | -3% | -17% | $147.9k
Facility
$147.9k
OH AVG
$74.0k
Rank
#188 / 200 | 58
Facility
58
OH AVG
30.9
Rank
#179 / 199 | 3.9
Facility
3.9
OH AVG
4.6
Rank
#85 / 199 | 6 | 63 | - |
59
Facility
59
OH AVG
40
Rank
#161 / 704 | - | $9.1MFiscal year ending 12/2023
Facility
$9.1MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#114 / 199 | $4.0MFiscal year ending 12/2023
Facility
$4.0MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#123 / 199 | 44.1%Fiscal year ending 12/2023
Facility
44.1%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#119 / 199 | 366391 |
The Pines Healthcare Center is located in Canton, Ohio.
Here are the financial assistance programs available to residents in Ohio.
The Pines Healthcare Center has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
The Pines Healthcare Center's occupancy is 86.5%.
The Pines Healthcare Center is registered as a for-profit.
Yes — there are 5 photos of The Pines Healthcare Center in the photo gallery on this page.
The Pines Healthcare Center is located at 3015 17Th St Nw, Canton, OH 44708.
(716) 945-1220 will put you in contact with the team at The Pines Healthcare Center.
Yes — The Pines Healthcare Center is a CMS-certified provider of Medicare and Medicaid.
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