Windsor Medical Center
Windsor Medical Center is an Assisted Living Home in Ohio
Windsor Medical Center is an Assisted Living Home in Ohio
Windsor Medical Center
Windsor Medical Center is an Assisted Living Home in Ohio
Windsor Medical Center is an Assisted Living Home in Ohio
Overview of Windsor Medical Center
Windsor Medical Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in skilled nursing, rehabilitation, long-term care, and assisted living services, the medical center offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential. Windsor Medical Center is a resident-focused community that strives to meet an individual’s holistic needs.
The nursing center provides specialized care programs that focus on hassle-free living. Services and amenities include ADLs, medication management, chef-prepared meals, scheduled activities, therapy services (physical, speech, occupational), and comprehensive medical support.
Home Information
WINDSOR MEDICAL CENTER INC
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Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.
OccupancyBeds
20
Occupancy
57.5%
Total Bed Days Available
18250
Avg. Length of Stay
111 days
Avg. Residents per Day
13
FinanceHome Revenue
$3,517,093.00
Payroll Costs
$2,406,098.00
Profit
$-232,140.00
Total Home Costs
$4,756,473.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
68.4%
House Specifics:CCN
366456
Owner Name
SWALLEN, THOMAS
Rural vs. Urban
Urban
County
Stark
Type of Control
Voluntary Nonprofit — Church
OperationsTotal Admissions
114
Total Discharges
122
% Medicare Admissions
32%
% Private Pay Admissions
68%
% Medicare Discharges
25%
% Private Pay Discharges
75%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
2 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
6.36 hrs
Number of Fines
3
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
1939
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
1939
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
11663
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
366456
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Thomas Swallen, President
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Types of Care at Windsor Medical Center
Nursing Home
Assisted Living
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Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Windsor Medical Center
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Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
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Places of interest near Windsor Medical Center
6.6 miles from city center
1454 East Maple St. NW,, North Canton, OH 44720-2634
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Comparison Chart
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.Compare Assisted Living around Canton
AVIVA Hills
AL
For seniors needing help with daily tasks but not full-time nursing.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Canton
82
Yes
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60
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-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Brookdale Canton
AL
For seniors needing help with daily tasks but not full-time nursing.
Canton
42
Yes
A+
14
-
-
-
-
-
-
-
-
-
-
-
-
-
Tapestry Senior Living – Wickliffe
AL
For seniors needing help with daily tasks but not full-time nursing.
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Wickliffe
-
Yes
-
44
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Windsor Medical Center
AL
For seniors needing help with daily tasks but not full-time nursing.
SNF
24/7 care needed
-
20
Yes
A+
31
SWALLEN, THOMAS
57.5%
$3,517,093.00
$2,406,098.00
68.4%
13.10
4/5
6.3571
3/5
5/5
2/5
3
-
Glenwood Assisted Living
AL
For seniors needing help with daily tasks but not full-time nursing.
Canton
-
No
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-
-
-
-
-
-
-
-
-
-
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1 Bed
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
95
Total Staff
53
Employees
42
Contractors
9,334
Total Hours (Quarter)
24
Avg Staff/Day
4.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 5.5 | No |
| Licensed Practical Nurse | 40 | 4.6 | Yes |
| Certified Nursing Assistant | 26 | 4.7 | No |
Staff by Category
Administration ⓘ
2 staff
2.3hs shift avg
Nursing Staff ⓘ
73 staff
4.8hs shift avg
Physicians & Practitioners ⓘ
2 staff
6.5hs shift avg
Therapy Services ⓘ
14 staff
2.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
0.8hs shift avg
Dietary Services ⓘ
1 staff
1.8hs shift avg
Other Services ⓘ
1 staff
2hs shift avg
Contractor Analysis
11.9%
of total hours from contractors
1,115 contractor hours this quarter
Physical Therapy Aide: 4
Speech Language Pathologist: 4
Licensed Practical Nurse: 26
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 1
Medical Director: 1
Qualified Social Worker: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 26 | 0 | 26 | 4,481 | 91 | 100% | 4.7 |
| Registered Nurse | 7 | 0 | 7 | 1,321 | 91 | 100% | 5.5 |
| Licensed Practical Nurse | 14 | 26 | 40 | 1,321 | 90 | 99% | 4.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 496 | 63 | 69% | 7.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 388 | 77 | 85% | 3.6 |
| Speech Language Pathologist | 0 | 4 | 4 | 291 | 69 | 76% | 4.2 |
| Nurse Practitioner | 1 | 0 | 1 | 267 | 54 | 59% | 4.9 |
| Dental Services Staff | 1 | 0 | 1 | 182 | 91 | 100% | 2 |
| Administrator | 1 | 0 | 1 | 180 | 90 | 99% | 2 |
| Dietitian | 1 | 0 | 1 | 110 | 62 | 68% | 1.8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 99 | 62 | 68% | 1.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 65 | 46 | 51% | 1.4 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 64 | 47 | 52% | 1.4 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
| Qualified Social Worker | 0 | 2 | 2 | 6 | 7 | 8% | 0.8 |
Health Inspection History
Source: CMS Health Citations (Jun 2022 – Mar 2023)
2
Inspections
5
Total Citations
1
Critical (J-L)
0
Serious (G-I)
2.5
Citations/Inspection
Mar 2023
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
3
60% of total
Abuse, Neglect & Exploitation
1
20% of total
Citation Sources
Standard Inspections
4
Complaint Investigations
1
State Comparison (OH)
Avg Citations (State)
30.9
This Facility: 5
Avg Critical (State)
0.3
This Facility: 1
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Mar 14, 2023 | L | Abuse/Neglect | F0607 | Corrected |
| Jun 23, 2022 | F | Nutrition | F0812 | Corrected |
| Jun 23, 2022 | D | Quality of Care | F0677 | Corrected |
| Jun 23, 2022 | D | Quality of Care | F0686 | Corrected |
| Jun 23, 2022 | D | Quality of Care | F0695 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
13
Total Residents
Medicare
9
(69.2%)
ⓘ
Private Pay/Other
4
(30.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Ohio Seniors
Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
- General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- OH Specifics: Administered through regional agencies; waitlists possible.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
- General: Age 60+, Ohio resident, at risk of decline.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $5,000 (individual).
- OH Specifics: Limited funding; regional variation.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
- General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
- Income Limits (2025): ~$2,829/month (individual); QIT required.
- Asset Limits: $2,000 (individual), $3,000 (couple).
- OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
- Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
- General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
- General: Age 65+ or disabled, OH resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
- General: Age 60+ prioritized, OH resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
- General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
- General: Age 55+, unemployed, low-income, OH resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- OH Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- OH Specifics: High veteran demand; supports care in multiple settings.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
- General: Age 65+ (or disabled), OH resident, homeowner, low-income.
- Income Limits (2025): ~$38,500/year (individual, adjusted annually).
- Asset Limits: Not assessed; home ownership required.
- OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
- Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
- General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
- Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
- Asset Limits: Not assessed; hardship-focused.
- OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
- Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
Claim What’s Yours Financial Aid for Ohio Seniors
Ohio Medicaid PASSPORT
PASSPORT Waiver
Requirements:
- General:Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- OH Specifics:Administered through regional agencies; waitlists possible.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP
Ohio Home Care Program (non-Medicaid)
Requirements:
- General:Age 60+, Ohio resident, at risk of decline.
- Income Limits:~$2,000/month (individual, varies).
- Asset Limits:$5,000 (individual).
- OH Specifics:Limited funding; regional variation.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver
Assisted Living Waiver (ALW)
Requirements:
- General:Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
- Income Limits (2025):~$2,829/month (individual); QIT required.
- Asset Limits:$2,000 (individual), $3,000 (couple).
- OH Specifics:Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
- Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- OH Specifics:Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, OH resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- OH Specifics:Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP
Home Energy Assistance Program (HEAP)
Requirements:
- General:Age 60+ prioritized, OH resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- OH Specifics:Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program
Family Caregiver Support Program (FCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- OH Specifics:12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, OH resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- OH Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- OH Specifics:High veteran demand; supports care in multiple settings.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption
Homestead Exemption
Requirements:
- General:Age 65+ (or disabled), OH resident, homeowner, low-income.
- Income Limits (2025):~$38,500/year (individual, adjusted annually).
- Asset Limits:Not assessed; home ownership required.
- OH Specifics:Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
- Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream
Save the Dream Ohio (Homeowner Assistance Fund)
Requirements:
- General:Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
- Income Limits (2025):~$147,600/year (family of 4, 150% AMI; varies by county).
- Asset Limits:Not assessed; hardship-focused.
- OH Specifics:Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
- Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
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