Occupancy rate
81%
In line with New Mexico averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Roswell
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Casa Maria Healthcare
Nursing Home in Roswell
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Casa Maria Healthcare
Overview of Casa Maria Healthcare
Casa Maria Healthcare Center in Roswell, New Mexico, is an assisted living community that prioritizes helping senior residents achieve their personal goals. This skilled nursing and rehabilitation center goes beyond simply providing for long-term residents. Their skilled rehabilitation and nursing team actively supports individuals on their journey to recovery from surgeries, injuries, or illnesses.
Casa Maria Healthcare Center offers spacious private rooms equipped with TVs and phones, 24-hour nursing care, and doctor-recommended rehabilitation services to facilitate residents’ return to their homes. At the heart of their mission is the commitment to delivering high-quality services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
118
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
80.5%
Residents per day (avg)
97
Occupancy rate
80.5%
Residents per day (avg)
97
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
46% of new residents, often for short stays.
Typical stay
29 days
Medicaid
17% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Home revenue
$10.8M
Operating loss
-$1.7M
Privately-owned community
Home revenue
$10.8M
Operating loss
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.5M
118-bed community
A larger shared setting that may offer more common spaces and organized community services.
47 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 66 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with New Mexico averageOccupied beds
95 / 118
Average residents
82 per day
Facility TypeNursing Home
StatusActive
ExpirationAugust 31, 2026
CMS Certification Number325086
Casa Maria Healthcare is legally operated by Casa Maria Healthcare Llc, and administrated by Carolyn Perryman-johnson.
Staffing
Key information about the people who lead and staff this community.
ContactMs. Lois Francis, Office Manager
Rehabilitation Services
Respite Care
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Fax(575) 622-6651
Specific ProgramsHealth Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours24/7
Food DescriptionDietary and nutritional needs management is provided, ensuring meals are nutritionally balanced.
Meals IncludedYes
Inspection History
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
9 visits/inspections
7 visits/inspections triggered by complaints
1 routine inspections
Results
9 with issues
0 without issues
Show Inspection Reports
Latest inspection
Date
September 11, 2025
Complaint Investigation56 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New Mexico average: 30 deficiencies
Health Inspection History
Inspections
Total health inspections
8
New Mexico average 6.8
Last Health inspection on Sep 2025
Total health citations
54
New Mexico average 48.6
Citations per inspection
6.75
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
41 of 54 citations resulted from standard inspections; 12 of 54 resulted from complaint investigations; and 1 of 54 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
264% worse than New Mexico averageNew Mexico average: 1.1
Serious Health citations
1
1
23% better than New Mexico averageNew Mexico average: 1.3
4 critical citations
1 serious citation
49 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 11, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 11, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 11, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 20, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 20, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 20, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 20, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Roswell The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Filter by care type
Sunset Villa Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Roswell
52
85.8%
+9%
3.62
-10%
2
58
11.6
5
51
-
36
Sunset Vista Inc
$5.9M
$2.6M
43.3%
325117
Sunset Villa Healthcare
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Roswell
52
85.8%
+9%
3.62
-10%
2
58
11.6
5
51
-
-
-
$5.9M
$2.6M
43.3%
325117
Mission Arch Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Roswell
120
74.6%
-5%
3.70
-8%
1
60
7.5
1
94
-
8
Stolarczyk, Lisa
$10.6M
$4.2M
39.9%
325044
Casa Maria Healthcare
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Roswell
118
67.9%
-14%
3.10
-23%
3
54
6.8
5
97
A+
66
Casa Maria Healthcare Llc
$10.8M
$4.7M
43.8%
325086
Places of interest near Casa Maria Healthcare
1.3 miles from city center — 0.08 miles to nearest hospital (Pecos Valley Medical Complex)
Calculate Travel Distance to Casa Maria Healthcare
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
126
Employees
123
Contractors
3
Staff to resident ratio
1.33:1
12% worse than New Mexico averageNew Mexico average ratio: 1.50:1
Avg staff/day
45
Average shift
8.9 hours
0% compared with New Mexico averageNew Mexico average: 8.6 hours
Total staff hours (quarter)
36,360
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
0.2%
72 contractor hours this quarter
Certified Nursing Assistant: 2
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 41 | 2 | 43 | 12,481 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 14 | 0 | 14 | 6,570 | 91 | 100% | 11.7 |
| Physical Therapist | 12 | 0 | 12 | 3,914 | 91 | 100% | 7.1 |
| Other Dietary Services Staff | 16 | 0 | 16 | 3,005 | 91 | 100% | 8.7 |
| Registered Nurse | 7 | 0 | 7 | 1,974 | 90 | 99% | 9.7 |
| Nurse Aide in Training | 9 | 0 | 9 | 1,961 | 90 | 99% | 9.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,215 | 69 | 76% | 8.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 967 | 67 | 74% | 6.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 840 | 66 | 73% | 10.5 |
| Nurse Practitioner | 1 | 0 | 1 | 608 | 64 | 70% | 9.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 562 | 66 | 73% | 8.5 |
| Dietitian | 1 | 0 | 1 | 560 | 77 | 85% | 7.3 |
| Administrator | 1 | 0 | 1 | 536 | 63 | 69% | 8.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 511 | 61 | 67% | 7.3 |
| Physical Therapy Aide | 5 | 0 | 5 | 448 | 67 | 74% | 5.8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 122 | 59 | 65% | 1.9 |
| Qualified Social Worker | 1 | 0 | 1 | 44 | 41 | 45% | 1.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 38 | 3 | 3% | 12.7 |
| Dental Services Staff | 1 | 0 | 1 | 6 | 3 | 3% | 2 |
43 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
12 Physical Therapist
% of Days
100%
16 Other Dietary Services Staff
% of Days
100%
7 Registered Nurse
% of Days
99%
9 Nurse Aide in Training
% of Days
99%
4 RN Director of Nursing
% of Days
76%
3 Respiratory Therapy Technician
% of Days
74%
2 Medication Aide/Technician
% of Days
73%
1 Nurse Practitioner
% of Days
70%
1 Occupational Therapy Aide
% of Days
73%
1 Dietitian
% of Days
85%
1 Administrator
% of Days
69%
2 Clinical Nurse Specialist
% of Days
67%
5 Physical Therapy Aide
% of Days
74%
2 Physical Therapy Assistant
% of Days
65%
1 Qualified Social Worker
% of Days
45%
1 Occupational Therapy Assistant
% of Days
3%
1 Dental Services Staff
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
95 residents
Residents by payment source
Medicare
12 residents (12.6%)
Medicaid
61 residents (64.2%)
Private pay or other
22 residents (23.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
17% worse than New Mexico averageNew Mexico average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
30% worse than New Mexico averageNew Mexico average: 18.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.6%
Percent of long-stay residents whose need for help with daily activities has increased
19.6%
25% worse than New Mexico averageNew Mexico average: 15.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
28.9%
Percent of long-stay residents whose ability to move independently worsened
28.9%
58% worse than New Mexico averageNew Mexico average: 18.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
10% worse than New Mexico averageNew Mexico average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than New Mexico averageNew Mexico average: 3.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.3%
Percent of long-stay high risk residents with pressure ulcers
1.3%
79% better than New Mexico averageNew Mexico average: 5.8%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New Mexico averageNew Mexico average: 1.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
15% worse than New Mexico averageNew Mexico average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.0%
Percent of long-stay residents who have depressive symptoms
2.0%
17% worse than New Mexico averageNew Mexico average: 1.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.9%
Percent of long-stay residents who received an antipsychotic medication
6.9%
46% better than New Mexico averageNew Mexico average: 12.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
In line with New Mexico averageNew Mexico average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.58
Number of hospitalizations per 1,000 long-stay resident days.
1.58
In line with New Mexico averageNew Mexico average: 1.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.84
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.84
8% worse than New Mexico averageNew Mexico average: 2.64
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.3%
29% worse than New Mexico averageNew Mexico average: 86.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
32% worse than New Mexico averageNew Mexico average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.2%
22% worse than New Mexico averageNew Mexico average: 86.4%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
6% better than New Mexico averageNew Mexico average: 21.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
23.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.5%
48% worse than New Mexico averageNew Mexico average: 15.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Mexico averageNew Mexico average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
63.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
63.0%
17% better than New Mexico averageNew Mexico average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
51.0%
Rate of successful return to home or community from a skilled nursing facility.
51.0%
In line with New Mexico averageNew Mexico average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$99K
16% higher than New Mexico averageNew Mexico average: $86K
Number of fines
3
14% more fines than New Mexico averageNew Mexico average: 2.6
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Mexico averageNew Mexico average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$99K
New Mexico average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 10, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 10, 2024
$37K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 13, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 13, 2024
$42K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 22, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 22, 2023
$21K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Casa Maria Healthcare based on CMS SNF Cost Reports.
Occupancy Rate
67.9%
↑ 23.1pp vs 2023
Net Income
-$1.7M
↓ ~$2.0M vs 2023
Total Payroll
$5.5M
↑ ~$2.1M vs 2023
Profit Margin
-15.8%
↓ 21.1pp vs 2023
Loading trend charts...
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