Overview of Orchard Pointe at Arrowhead

Orchard Pointe prides itself on being a leading senior care provider that offers quality assisted living, memory care, and home health services in Glendale, AZ. During their stay, residents will discover endless possibilities that encourage independence and individuality while fulfilling holistic wellness. This leading retirement community has bountiful opportunities for residents to take advantage of and create new, lasting friendships along the way. At Orchard Pointe, the aging experience is enjoyable and unforgettable—because “that’s what living better is all about.”

As a proud Heritage community, Orchard Pointe has carefully curated personalized care plans that help holistic growth. Assisted living and memory care residents are eligible for furnished apartments with utilities, transportation services, delicious meal plans, and ADLs. Its home health unit offers nursing services, such as rehabilitative therapy, hospice care, palliative care, wound care, and pain management. Its memory care unit exclusively offers its Snapshots program that focuses on specialized memory care support for mild cognitive impairment.

(623) 258-4763
Bed community size
120-bed community Rank #86 / 529Bed count — State benchmarkedThis home is ranked 86th out of 529 homes in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
8 years in operation Rank #243 / 531Years in operation — State benchmarkedThis home is ranked 243rd out of 531 homes in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 62 / 100 Rank #130 / 819Walk Score — State benchmarkedThis home is ranked 130th out of 819 homes in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceJune 22, 2017
ExpirationMay 31, 2026
License NumberAL10380C
QualificationHealth Care

Ownership & Operating Entity

Orchard Pointe at Arrowhead is administrated by Jennifer Hellbusch.

OwnerORCHARD POINTE AT ARROWHEAD OPERATING LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJennifer Hellbusch

Contact Orchard Pointe at Arrowhead

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Enforcement actions (11% above)
• Total inspections (40% above)
1 Better Metrics better than Arizona average:
• Total complaints (33% below)
Latest Inspection August 11, 2025 Complaint No deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 10.9 This facility has 11% more enforcement actions than a typical Arizona assisted living residence (1 vs. AZ avg 0.9).↑ 11% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 75 This facility has 40% more total inspections than a typical Arizona assisted living residence (7 vs. AZ avg 5).↑ 40% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 46 This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better Rank #350 / 500 Total complaints — State benchmarked This home is ranked 350th out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The August 11, 2025 complaint investigation found no deficiencies during the on-site review of complaint 00137968.
  • The July 20, 2023 annual inspection identified eight deficiencies, mainly involving personnel records, training documentation, and fall prevention policies.
  • Enforcement actions in August 2023 included two $1,000 fines for missing CPR, first aid, and statutory compliance documentation in personnel files.

Living Spaces & Floor Plans for Orchard Pointe at Arrowhead

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Places of interest near Orchard Pointe at Arrowhead

Address 7.5 miles from city center Info Estimated distance in miles from Glendale's city center to Orchard Pointe at Arrowhead's address, calculated via Google Maps. — 0.97 miles to nearest hospital (Abrazo Arrowhead Campus)

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Financial Assistance for
Assisted Living in Arizona

Orchard Pointe at Arrowhead is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Compare Assisted Living around Glendale

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

Filter by care type
Inspira Arrowhead by Cogir
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Glendale (Arrowhead Ranch)
200
Facility 200
AZ AVG 55
Rank #17 / 529
Yes
21
Facility 21
AZ AVG 37
Rank #575 / 819
Studio / 1 Bed / 2 Bed
1
Facility 1
AZ AVG 11
Rank #491 / 531
Tracy L Colburn3
Orchard Pointe at Arrowhead
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Glendale (Coventry Estates)
120
Facility 120
AZ AVG 55
Rank #86 / 529
No
62
Facility 62
AZ AVG 37
Rank #130 / 819
-
8
Facility 8
AZ AVG 11
Rank #243 / 531
Jennifer Hellbusch7
Amarsi Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Glendale (North 58Th Avenue)
103
Facility 103
AZ AVG 55
Rank #130 / 529
Yes
62
Facility 62
AZ AVG 37
Rank #130 / 819
Studio
4
Facility 4
AZ AVG 11
Rank #382 / 531
Thomas Eric Muir30
Amiga 3 Assisted Living Home LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Glendale (Deer Valley)
10
Facility 10
AZ AVG 55
Rank #245 / 529
No
29
Facility 29
AZ AVG 37
Rank #483 / 819
-
2
Facility 2
AZ AVG 11
Rank #445 / 531
Sarah J Amal2
Loyale Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Glendale (Arrowhead Ranch)
8
Facility 8
AZ AVG 55
Rank #423 / 529
No
13
Facility 13
AZ AVG 37
Rank #643 / 819
Studio / 1 Bed / Semi-Private Rooms
14
Facility 14
AZ AVG 11
Rank #139 / 531
Ramona Popa Rau1

Frequently Asked Questions about Orchard Pointe at Arrowhead

What neighborhood is Orchard Pointe at Arrowhead in?

Orchard Pointe at Arrowhead is in the Coventry Estates neighborhood of Glendale.

Who is the owner of Orchard Pointe at Arrowhead?

The legal owner and operator of Orchard Pointe at Arrowhead is Orchard Pointe At Arrowhead Operating Llc.

Is Orchard Pointe at Arrowhead in a walkable area?

Orchard Pointe at Arrowhead has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Orchard Pointe at Arrowhead?

According to AZ state health department records, Orchard Pointe at Arrowhead's license number is AL10380C.

When does Orchard Pointe at Arrowhead's license expire?

According to AZ state health department records, Orchard Pointe at Arrowhead's license expires on May 31, 2026.

Who is the administrator of Orchard Pointe at Arrowhead?

Jennifer Hellbusch is the administrator of Orchard Pointe at Arrowhead.

How many beds does Orchard Pointe at Arrowhead have?

Orchard Pointe at Arrowhead has 120 beds.

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