Smaller home · May offer a more intimate, personalized care environment.
Shenandoah Senior Living
Located in peaceful Front Royal, Virginia, Shenandoah Senior Living offers exceptional assisted living and memory care services. Nestled in the heart of the Shenandoah Valley, this community provides a comfortable and enriching environment for seniors to age gracefully. The spacious apartments are designed with the needs of residents in mind, ensuring easy mobility and accessibility. Residents can enjoy delicious, chef-prepared meals three times a day, complemented by nutritious snacks throughout the day.
The personalized healthcare plans are tailored to each resident’s desired activity levels, promoting independence and well-being. For those living with Alzheimer’s or dementia, Shenandoah Senior Living offers the Aspen Memory Care program, which provides a nurturing and stimulating environment. The dedicated staff is committed to providing 24/7 assistance, giving residents and their families peace of mind. With its stunning views, personalized care, and commitment to enhancing the lives of seniors, Shenandoah Senior Living sets the standard for senior living in the region.
Community insights.
About this community
Shenandoah Senior Living is administered by Jason Long.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Virginia state average• Total deficiencies (63% above)
• Deficiencies per inspection (15% above)
• Total complaints (129% above)
• Complaints per year (122% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
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Total deficiencies
| 52 | 32 | This facility has 63% more total deficiencies than a typical Virginia nursing home (52 vs. VA avg 32).↑ 63% worse |
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Deficiencies per inspection
| 3.1 | 2.7 | This facility has 15% more deficiencies per inspection than a typical Virginia nursing home (3.1 vs. VA avg 2.7).↑ 15% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 17 | 14 | This facility has had 21% more total inspections than the Virginia average (17 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 21% more |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 16 | 7 | This facility has 129% more total complaints than a typical Virginia nursing home (16 vs. VA avg 7).↑ 129% worse |
|
Complaints per year
| 4 | 1.8 | This facility has 122% more complaints per year than a typical Virginia nursing home (4 vs. VA avg 1.8).↑ 122% worse |
Jason Long serves as the Executive Director of Shenandoah Senior Living, bringing proven leadership in health care operations and senior services. A retired U.S. Army Command Sergeant Major, he is dedicated to fostering a culture of compassion and accountability while strengthening connections with residents, families, and team members in the Shenandoah Valley community.
Places of interest near Shenandoah Senior Living
3.8 miles from city center
Estimated distance in miles from Front Royal's city center to Shenandoah Senior Living's address, calculated via Google Maps.
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 76.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunnyside Presbyterian Retirement Community | NH AL MC SNF | Harrisonburg | 91
Facility
91
VA AVG
96
Rank
#177 / 365 |
80.2%
Facility
80.2%
VA AVG
71%
Rank
#103 / 293 | +13% | 4.72
Facility
4.72
VA AVG
3.74
Rank
#29 / 70 | -64% | +26% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 9
Facility
9
VA AVG
38.4
Rank
#5 / 69 | 3.0
Facility
3.0
VA AVG
8.9
Rank
#4 / 69 | - | 73 | - |
88
Facility
88
VA AVG
45
Rank
#20 / 434 | Richard Morin | $11.3MFiscal year ending 12/2023
Facility
$11.3MFiscal year ending 12/2023
VA AVG
$19.9M
Rank
#49 / 69 | $13.8MFiscal year ending 12/2023
Facility
$13.8MFiscal year ending 12/2023
VA AVG
$11.3M
Rank
#19 / 69 | 122.3%Fiscal year ending 12/2023
Facility
122.3%Fiscal year ending 12/2023
VA AVG
76.3%
Rank
#4 / 69 | 495387 | ||||
| Goodwin House Bailey’s Crossroads | NH AL HC HOS IL MC PC SNF | Falls Church | 500
Facility
500
VA AVG
96
Rank
#1 / 365 |
61.8%
Facility
61.8%
VA AVG
71%
Rank
#204 / 293 | -13% | 5.59
Facility
5.59
VA AVG
3.74
Rank
#13 / 70 | +152% | +49% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 16
Facility
16
VA AVG
38.4
Rank
#20 / 69 | 5.3
Facility
5.3
VA AVG
8.9
Rank
#22 / 69 | - | 309 | - |
65
Facility
65
VA AVG
45
Rank
#81 / 434 | Donald Calloway | $47.1MFiscal year ending 09/2023
Facility
$47.1MFiscal year ending 09/2023
VA AVG
$19.9M
Rank
#2 / 69 | $29.2MFiscal year ending 09/2023
Facility
$29.2MFiscal year ending 09/2023
VA AVG
$11.3M
Rank
#2 / 69 | 62.2%Fiscal year ending 09/2023
Facility
62.2%Fiscal year ending 09/2023
VA AVG
76.3%
Rank
#15 / 69 | 495171 | ||||
| Windsormeade Williamsburg, Pinnacle Living | NH AL IL SNF | Williamsburg | 32
Facility
32
VA AVG
96
Rank
#335 / 365 |
84.4%
Facility
84.4%
VA AVG
71%
Rank
#76 / 293 | +19% | 5.73
Facility
5.73
VA AVG
3.74
Rank
#12 / 70 | +48% | +53% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 9
Facility
9
VA AVG
38.4
Rank
#5 / 69 | 3.0
Facility
3.0
VA AVG
8.9
Rank
#4 / 69 | - | 27 | - |
80
Facility
80
VA AVG
45
Rank
#45 / 434 | Virginia United Methodist Homes Of Williamsburg, Inc | $23.6MFiscal year ending 05/2024
Facility
$23.6MFiscal year ending 05/2024
VA AVG
$19.9M
Rank
#25 / 69 | $10.0MFiscal year ending 05/2024
Facility
$10.0MFiscal year ending 05/2024
VA AVG
$11.3M
Rank
#35 / 69 | 42.5%Fiscal year ending 05/2024
Facility
42.5%Fiscal year ending 05/2024
VA AVG
76.3%
Rank
#56 / 69 | 495402 | ||||
| Brandermill Woods Healthcare Communities | NH AL IL MC SNF | Midlothian | 91
Facility
91
VA AVG
96
Rank
#177 / 365 |
60.4%
Facility
60.4%
VA AVG
71%
Rank
#211 / 293 | -15% | 5.32
Facility
5.32
VA AVG
3.74
Rank
#19 / 70 | +17% | +42% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 74 | 7
Facility
7
VA AVG
38.4
Rank
#3 / 69 | 2.3
Facility
2.3
VA AVG
8.9
Rank
#2 / 69 | - | 55 | - |
4
Facility
4
VA AVG
45
Rank
#429 / 434 | Frasier Brickhouse | $29.3MFiscal year ending 06/2024
Facility
$29.3MFiscal year ending 06/2024
VA AVG
$19.9M
Rank
#14 / 69 | $11.8MFiscal year ending 06/2024
Facility
$11.8MFiscal year ending 06/2024
VA AVG
$11.3M
Rank
#25 / 69 | 40.5%Fiscal year ending 06/2024
Facility
40.5%Fiscal year ending 06/2024
VA AVG
76.3%
Rank
#60 / 69 | 495183 |
Frequently Asked Questions about Shenandoah Senior Living
What is the occupancy rate at Shenandoah Senior Living?
Shenandoah Senior Living's occupancy is 56%.
How long has Shenandoah Senior Living been in business?
Shenandoah Senior Living has been operating for approximately 37 years, based on available licensing and registration records.
Are pets allowed at Shenandoah Senior Living?
No, Shenandoah Senior Living has a no-pet policy.
Who is the administrator of Shenandoah Senior Living?
Jason Long is the administrator of Shenandoah Senior Living.
How many beds does Shenandoah Senior Living have?
Shenandoah Senior Living has 78 beds.
Has Shenandoah Senior Living had any deficiencies?
Shenandoah Senior Living has had 52 reported deficiencies according to records from Virginia Department of Social Services (VDSS).
Are there photos of Shenandoah Senior Living?
Yes — there are 10 photos of Shenandoah Senior Living in the photo gallery on this page.
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