Shenandoah Senior Living

Overview of Shenandoah Senior Living

Located in peaceful Front Royal, Virginia, Shenandoah Senior Living offers exceptional assisted living and memory care services. Nestled in the heart of the Shenandoah Valley, this community provides a comfortable and enriching environment for seniors to age gracefully. The spacious apartments are designed with the needs of residents in mind, ensuring easy mobility and accessibility. Residents can enjoy delicious, chef-prepared meals three times a day, complemented by nutritious snacks throughout the day.

The personalized healthcare plans are tailored to each resident’s desired activity levels, promoting independence and well-being. For those living with Alzheimer’s or dementia, Shenandoah Senior Living offers the Aspen Memory Care program, which provides a nurturing and stimulating environment. The dedicated staff is committed to providing 24/7 assistance, giving residents and their families peace of mind. With its stunning views, personalized care, and commitment to enhancing the lives of seniors, Shenandoah Senior Living sets the standard for senior living in the region.

(540) 635-7923
Bed community size
78-bed community Rank #224 / 371Bed count — State benchmarkedThis home is ranked 224th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
37 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 0 / 100 Rank #438 / 449Walk Score — State benchmarkedThis home is ranked 438th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
56%
Rank #241 / 311Occupancy rate — State benchmarkedThis home is ranked 241st out of 311 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 311. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
44 / 78
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationSeptember 15, 2025
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

Shenandoah Senior Living is administrated by Jason Long.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Theresa Taplin, Administrator

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Business Hours12:00 A.M. - 11:59 P.M., Sunday through Saturday/24 Hours

Dining & Nutrition

Food DescriptionDelicious meals cooked by culinary professionals three times per day, with nutritious snacks throughout the day.

Contact Shenandoah Senior Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2022 · 4 years of data 52 deficiencies 16 complaints 26 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Virginia state average
Overall vs. VA average 6 Worse Metrics worse than Virginia average:
• Total deficiencies (63% above)
• Deficiencies per year (63% above)
• Total inspections (86% above)
• Inspections with violations (67% above)
• Total complaints (129% above)
• Complaints per year (122% above)
2 Better Metrics better than Virginia average:
• Deficiencies per inspection (13% below)
• Inspection violation rate (9% below)
Latest Inspection October 29, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5232 This facility has 63% more total deficiencies than a typical Virginia assisted living residence (52 vs. VA avg 32).↑ 63% worse
Deficiencies per year Info Average deficiencies per year since 2022. 138 This facility has 63% more deficiencies per year than a typical Virginia assisted living residence (13 vs. VA avg 8).↑ 63% worse
Deficiencies per inspection Info Average deficiencies per inspection. 22.3 This facility has 13% fewer deficiencies per inspection than a typical Virginia assisted living residence (2 vs. VA avg 2.3).↓ 13% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2614 This facility has 86% more total inspections than a typical Virginia assisted living residence (26 vs. VA avg 14).↑ 86% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 159 This facility has 67% more inspections with violations than a typical Virginia assisted living residence (15 vs. VA avg 9).↑ 67% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 58%64% This facility has 6 percentage points lower inspection violation rate than a typical Virginia assisted living residence (58% vs. VA avg 64%).↓ 6% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 167 This facility has 129% more total complaints than a typical Virginia assisted living residence (16 vs. VA avg 7).↑ 129% worse
Complaints per year Info Average complaints per year since 2022. 41.8 This facility has 122% more complaints per year than a typical Virginia assisted living residence (4 vs. VA avg 1.8).↑ 122% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 29, 2025, found no deficiencies and did not support allegations of non-compliance with resident care or protection standards.
  • The September 9, 2025 complaint investigation substantiated eight deficiencies, including delayed staff response, incomplete service plans, missing documentation, and unsafe storage of hazardous materials.
  • The August 11, 2025 renewal inspection cited 24 deficiencies, mainly involving resident record documentation, staff training, medication administration, emergency preparedness, and facility safety.

Managed by Jason Long

Executive Director

Jason Long serves as the Executive Director of Shenandoah Senior Living, bringing proven leadership in health care operations and senior services. A retired U.S. Army Command Sergeant Major, he is dedicated to fostering a culture of compassion and accountability while strengthening connections with residents, families, and team members in the Shenandoah Valley community.

Places of interest near Shenandoah Senior Living

Address 5.2 miles from city center Info Estimated distance in miles from Front Royal's city center to Shenandoah Senior Living's address, calculated via Google Maps. — 3.8 miles to nearest hospital (Valley Patient Care)

Calculate Travel Distance to Shenandoah Senior Living

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Address

Financial Assistance for
Assisted Living in Virginia

Shenandoah Senior Living is located in Front Royal, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Compare Assisted Living around Virginia

The information below is reported by the Virginia Department of Social Services and Department of Health.

Our Lady of the Valley
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Roanoke (Gainsboro)
127
Facility 127
VA AVG 95
Rank #78 / 371
No
68
Facility 68
VA AVG 44
Rank #74 / 449
-Meagan Seale
87.4%
Facility 87.4%
VA AVG 70.8%
Rank #59 / 297
A+20
55%
Facility 55%
VA AVG 64.3%
Rank #161 / 332
58
Facility 58
VA AVG 32
Rank #291 / 332
2.9
Facility 2.9
VA AVG 2.3
Rank #259 / 332
Sunrise of Fairfax
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Fairfax (Boulevard Estates)
107
Facility 107
VA AVG 95
Rank #122 / 371
Yes
61
Facility 61
VA AVG 44
Rank #105 / 449
Studio / Suite / 1 Bed / 2 BedMs. Jordan Kay
67.3%
Facility 67.3%
VA AVG 70.8%
Rank #187 / 297
A-16
56.3%
Facility 56.3%
VA AVG 64.3%
Rank #166 / 332
23
Facility 23
VA AVG 32
Rank #206 / 332
1.4
Facility 1.4
VA AVG 2.3
Rank #158 / 332
Sunrise of Hunter Mill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Oakton
100
Facility 100
VA AVG 95
Rank #141 / 371
Yes
70
Facility 70
VA AVG 44
Rank #65 / 449
-Ms. Isha Subedi
71.0%
Facility 71.0%
VA AVG 70.8%
Rank #159 / 297
A-9
88.9%
Facility 88.9%
VA AVG 64.3%
Rank #302 / 332
16
Facility 16
VA AVG 32
Rank #173 / 332
1.8
Facility 1.8
VA AVG 2.3
Rank #190 / 332
Hickory Hill Retirement Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Burkeville
80
Facility 80
VA AVG 95
Rank #214 / 371
No
0
Facility 0
VA AVG 44
Rank #438 / 449
1 Bed / 2 BedMs. Laura D. Glasscock
91.3%
Facility 91.3%
VA AVG 70.8%
Rank #34 / 297
-17
41.2%
Facility 41.2%
VA AVG 64.3%
Rank #104 / 332
26
Facility 26
VA AVG 32
Rank #214 / 332
1.5
Facility 1.5
VA AVG 2.3
Rank #166 / 332
Shenandoah Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Front Royal
78
Facility 78
VA AVG 95
Rank #224 / 371
No
0
Facility 0
VA AVG 44
Rank #438 / 449
-Jason Long
56.4%
Facility 56.4%
VA AVG 70.8%
Rank #231 / 297
A+26
57.7%
Facility 57.7%
VA AVG 64.3%
Rank #174 / 332
52
Facility 52
VA AVG 32
Rank #281 / 332
2.0
Facility 2.0
VA AVG 2.3
Rank #204 / 332

Frequently Asked Questions about Shenandoah Senior Living

What neighborhood is Shenandoah Senior Living in?

Shenandoah Senior Living is in the Front Royal neighborhood of Front Royal.

When does Shenandoah Senior Living's license expire?

According to VA state health department records, Shenandoah Senior Living's license expires on September 15, 2025.

What is the occupancy rate at Shenandoah Senior Living?

Shenandoah Senior Living's occupancy is 56%.

Who is the administrator of Shenandoah Senior Living?

Jason Long is the administrator of Shenandoah Senior Living.

How many beds does Shenandoah Senior Living have?

Shenandoah Senior Living has 78 beds.

Has Shenandoah Senior Living had any recent deficiencies or citations?

Shenandoah Senior Living has had 26 recently reported deficiencies.

Are there photos of Shenandoah Senior Living?

Yes — there are 10 photos of Shenandoah Senior Living in the photo gallery on this page.

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