Sterling Court

Overview of Sterling Court

Situated in the heart of San Mateo, California, Sterling Court offers a vibrant senior community with both independent and assisted living rental residences. The community thrives with a plethora of activities and services, from a constantly evolving chef-curated menu to invigorating exercise classes and exciting excursions in a comfortable shuttle. What sets Sterling Court apart is its dedicated and hospitable staff, unwavering in their commitment to create a warm and personalized environment tailored to each resident’s unique needs.

What distinguishes Sterling Court even further is its all-inclusive fee structure. Through a transparent, single fee, residents gain access of comprehensive array of benefits, encompassing fine dining, housekeeping, maintenance, transportation, and an array of over 150 diverse activities. Senior residents here bid farewell to the responsibilities of home ownership and wholeheartedly embrace a life focused on the most precious aspects, including quality time with family and friends.

(650) 344-8200

24-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

35 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 89 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

88%

Higher than the California average: 72.8%

Occupied beds

21 / 24

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceMarch 1, 2001

CountySan Mateo

Sterling Court is legally operated by Webcor Builders, Inc. & Fifty Peninsula Partners, and administered by Sarah St. Charles.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Sarah St Charles, Executive Director

Total Employees

Full-Time Employees

Since 2020 · 6 years of data 8 citations 5 total visits 2 complaint visits 3 official inspections 2 complaint investigations

Inspection Score

1 point above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Latest Inspection February 12, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	8	10	This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	3	3	This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #753 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 753rd out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	5	4	This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per year Average citations per year since 2020.	1.3	1.7	This facility has 24% fewer citations per year than a typical California assisted living residence (1.3 vs. CA avg 1.7).↓ 24% better
Citations per inspection Average citations per inspection.	1.6	3.3	This facility has 52% fewer citations per inspection than a typical California assisted living residence (1.6 vs. CA avg 3.3).↓ 52% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	5	16	This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better Rank #324 / 1397 Complaint visits — State benchmarked This home is ranked 324th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10	This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 12, 2026 inspection found one Type A deficiency for hot water temperature at 124°F, exceeding the required 105–120°F range, posing an immediate health and safety risk.
February 20, 2025 inspection cited three deficiencies including improper chemical storage in a resident room, staff without criminal clearance, and missed quarterly emergency drills, all posing immediate health and safety risks.
November 15, 2023 complaint investigation found allegations unsubstantiated after review, with only rare delays in emergency call responses and no systemic failures identified.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: 1 Bed / 2 Bed

Building Type: Mid-rise

Transportation Services

Fitness and Recreation

Living Spaces & Floor Plans for Sterling Court

Sterling Court P3

Sterling Court P2

Sterling Court P1

Sterling Court P4

1.3 miles from city center Estimated distance in miles from San Mateo's city center to Sterling Court's address, calculated via Google Maps. — 3.82 miles to nearest hospital (San Mateo Medical Center)

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Compare Independent Living around San Mateo


The Peninsula Regent	IL AL	San Mateo (Downtown)	435 Facility 435 CA AVG 103 Rank #25 / 1657	Yes	95 Facility 95 CA AVG 57 Rank #66 / 2092	84 Facility 84 CA AVG 81 Rank #731 / 1401	2	2 Facility 2 CA AVG 13 Rank #324 / 1397	2 Facility 2 CA AVG 3 Rank #600 / 1164	37 Facility 37 CA AVG 13 Rank #55 / 1487	50.1% Facility 50.1% CA AVG 74.8% Rank #1222 / 1368	-	Bass Inc; Pacific Retirement Services Inc	1 Bed / 2 Bed
Atria Park of San Mateo	IL AL MC	San Mateo (East San Mateo)	175 Facility 175 CA AVG 103 Rank #234 / 1657	Yes	70 Facility 70 CA AVG 57 Rank #740 / 2092	61 Facility 61 CA AVG 81 Rank #1288 / 1401	4	27 Facility 27 CA AVG 13 Rank #1230 / 1397	11 Facility 11 CA AVG 3 Rank #1074 / 1164	24 Facility 24 CA AVG 13 Rank #262 / 1487	42.3% Facility 42.3% CA AVG 74.8% Rank #1316 / 1368	-	Wg Hillsdale Sh LP; Atria Management Co LLC	Studio / 1 Bed
The Stratford	IL AL	San Mateo (Downtown)	96 Facility 96 CA AVG 103 Rank #804 / 1657	Yes	98 Facility 98 CA AVG 57 Rank #13 / 2092	87 Facility 87 CA AVG 81 Rank #568 / 1401	3	11 Facility 11 CA AVG 13 Rank #889 / 1397	1 Facility 1 CA AVG 3 Rank #413 / 1164	19 Facility 19 CA AVG 13 Rank #392 / 1487	89.6% Facility 89.6% CA AVG 74.8% Rank #290 / 1368	-	Sunrise Stratford Gp & LP; Sunrise Senior Lvg Mgt	-
Sterling Court	IL AL	San Mateo (North Central)	24 Facility 24 CA AVG 103 Rank #1283 / 1657	Yes	89 Facility 89 CA AVG 57 Rank #195 / 2092	82 Facility 82 CA AVG 81 Rank #793 / 1401	3	2 Facility 2 CA AVG 13 Rank #324 / 1397	3 Facility 3 CA AVG 3 Rank #753 / 1164	35 Facility 35 CA AVG 13 Rank #69 / 1487	87.5% Facility 87.5% CA AVG 74.8% Rank #331 / 1368	A+	Webcor Builders, Inc. & Fifty Peninsula Partners	1 Bed / 2 Bed

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Sterling Court in?

Sterling Court is in the North Central neighborhood of San Mateo.

Who is the owner of Sterling Court?

The legal owner and operator of Sterling Court is Webcor Builders, Inc. & Fifty Peninsula Partners.

Is Sterling Court in a walkable area?

Sterling Court has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Sterling Court?

Sterling Court's occupancy is 88%.

Who is the administrator of Sterling Court?

Sarah St. Charles is the administrator of Sterling Court.

How many beds does Sterling Court have?

Sterling Court has 24 beds.

Has Sterling Court had any recent deficiencies or citations?

Sterling Court has had 8 recently reported deficiencies.

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