Sterling Court

Overview of Sterling Court

Situated in the heart of San Mateo, California, Sterling Court offers a vibrant senior community with both independent and assisted living rental residences. The community thrives with a plethora of activities and services, from a constantly evolving chef-curated menu to invigorating exercise classes and exciting excursions in a comfortable shuttle. What sets Sterling Court apart is its dedicated and hospitable staff, unwavering in their commitment to create a warm and personalized environment tailored to each resident’s unique needs.

What distinguishes Sterling Court even further is its all-inclusive fee structure. Through a transparent, single fee, residents gain access of comprehensive array of benefits, encompassing fine dining, housekeeping, maintenance, transportation, and an array of over 150 diverse activities. Senior residents here bid farewell to the responsibilities of home ownership and wholeheartedly embrace a life focused on the most precious aspects, including quality time with family and friends.

(650) 344-8200

24-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

25 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 89 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

88%

Higher than the California average: 72.8%

Occupied beds

21 / 24

Average residents per home in California 87 per day

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceMarch 1, 2001

CountySan Mateo

Sterling Court is legally operated by Webcor Builders, Inc. & Fifty Peninsula Partners, and administrated by Sarah St Charles.

What does this home offer?

Pets Allowed

Housing Options: 1 Bed / 2 Bed

Building Type: Mid-rise

Transportation Services

Fitness and Recreation

Types of Care at Sterling Court

Assisted Living Independent Living

Since 2020 · 6 years of data 8 citations 5 total visits 2 complaint visits 3 official inspections 2 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Latest Inspection February 20, 2025 Annual Inspection

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	8	10	This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	3	—	—
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	5	—	—
Citations per year Average citations per year since 2020.	1.3	1.7	This facility has 24% fewer citations per year than a typical California assisted living residence (1.3 vs. CA avg 1.7).↓ 24% better
Citations per inspection Average citations per inspection.	1.6	3.3	This facility has 52% fewer citations per inspection than a typical California assisted living residence (1.6 vs. CA avg 3.3).↓ 52% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	5	16	This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10	This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Sterling Court’s inspection record is mixed, with repeated deficiencies in staff clearance, emergency drills, and resident record handling. The most recent inspection on February 20, 2025, found three deficiencies including improper chemical storage and a staff member lacking criminal clearance, both posing immediate health risks. A February 3, 2023 complaint investigation substantiated failure to provide resident records to an authorized person, while a November 15, 2023 complaint was unsubstantiated.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for Sterling Court

Sterling Court P3

Sterling Court P2

Sterling Court P1

Sterling Court P4

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

1.3 miles from city center Estimated distance in miles from San Mateo's city center to Sterling Court's address, calculated via Google Maps. — 3.82 miles to nearest hospital (San Mateo Medical Center)

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The Peninsula Regent	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	San Mateo (Downtown)	435	Yes	95	2	2	2	37	50.1%	-	Bass Inc; Pacific Retirement Services Inc	1 Bed / 2 Bed
Sterling Court	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	San Mateo (North Central)	24	Yes	89	3	2	3	25	87.5%	A+	Webcor Builders, Inc. & Fifty Peninsula Partners	1 Bed / 2 Bed
StarLight CareGivers, Inc.	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Los Altos (North Los Altos)	-	No	92	-	-	-	-	-	A+	-	1 Bed / 2 Bed
The Villa at San Mateo Apartments	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	San Mateo (Sugarloaf)	-	Yes	81	-	-	-	-	-	-	-	1 Bed / 2 Bed

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What neighborhood is Sterling Court in?

Sterling Court is in the North Central neighborhood of San Mateo.

Who is the owner of Sterling Court?

The legal owner and operator of Sterling Court is Webcor Builders, Inc. & Fifty Peninsula Partners.

Is Sterling Court in a walkable area?

Sterling Court has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Sterling Court?

Sterling Court's occupancy is 88%.

Who is the administrator of Sterling Court?

Sarah St. Charles is the administrator of Sterling Court.

How many beds does Sterling Court have?

Sterling Court has 24 beds.

Has Sterling Court had any recent deficiencies or citations?

Sterling Court has had 8 recently reported deficiencies.