Sterling Court

Overview of Sterling Court

Located in San Mateo, California, Sterling Court is an independent and assisted living community that offers rental residences for older adults seeking support while maintaining an active lifestyle. The community has served residents for 35 years and is operated by Webcor Builders, Inc. and Fifty Peninsula Partners under the leadership of Executive Director Sarah St. Charles.

A key feature of the community is its all-inclusive pricing model, with a single monthly fee that covers dining, housekeeping, maintenance, and transportation. This makes expenses more predictable and eliminates additional service charges. Residents also have access to over 150 activities, exercise classes, and scheduled shuttle outings, providing a variety of opportunities for recreation and social engagement.

Dining services include chef-prepared meals, offering variety and convenience without the need for separate meal planning. The community is also pet-friendly, allowing residents to bring their companion animals with them.

With 24 residences in a mid-rise building, the community offers a smaller-scale setting that may encourage closer connections among residents and staff. One- and two-bedroom floor plans are available to accommodate individuals and couples. An occupancy rate of 88% also reflects consistent interest in the community.

The location is highly walkable, with many shops and services accessible on foot, while San Mateo Medical Center is a short drive away. State inspections have generally identified building maintenance and administrative documentation issues rather than concerns related to resident care, and a separate unsubstantiated complaint investigation.

Facility Direct Line (650) 344-8200

24-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

36 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 89 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

88%

Higher than the California average: 72.8%

Occupied beds

21 / 24

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceMarch 1, 2001

CountySan Mateo

Sterling Court is legally operated by Webcor Builders, Inc. & Fifty Peninsula Partners, and administered by Sarah St. Charles.

Staffing

Key information about the people who lead and staff this community.

Total Employees

Full-Time Employees

Since 2020 · 6 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 8 citations 5 total visits 2 complaint visits 3 official inspections 2 complaint investigations

Inspection Score

1 point above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	8	10	This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	3	3	This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #899 / 1434 Serious citations (Type A) — State benchmarked This home is ranked 899th out of 1434 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1434 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	5	4	This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per inspection Average citations per inspection.	1.6	3.3	This facility has 52% fewer citations per inspection than a typical California assisted living residence (1.6 vs. CA avg 3.3).↓ 52% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	5	16	This facility has had 69% fewer total inspections than the California average (5 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 69% fewer
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has had 85% fewer complaint visits than the California average (2 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 85% fewer Rank #326 / 1388 Complaint visits — State benchmarked This home is ranked 326th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has had 100% fewer other visits than the California average (0 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has had 25% fewer official inspections than the California average (3 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10	This facility has had 80% fewer complaint investigations than the California average (2 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer

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What does this home offer?

Pets Allowed

Housing Options: 1 Bed / 2 Bed

Building Type: Mid-rise

Transportation Services

Fitness and Recreation

1.3 miles from city center Estimated distance in miles from San Mateo's city center to Sterling Court's address, calculated via Google Maps. — 3.82 miles to nearest hospital (San Mateo Medical Center)

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Compare Assisted Living around San Mateo

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


The Stratford	AL IL	San Mateo (Downtown)	96 Facility 96 CA AVG 104 Rank #800 / 1646	Yes	98 Facility 98 CA AVG 59 Rank #13 / 2058	87 Facility 87 CA AVG 81 Rank #611 / 1475	19	11 Facility 11 CA AVG 13 Rank #886 / 1388	1 Facility 1 CA AVG 3 Rank #478 / 1434	20 Facility 20 CA AVG 13 Rank #423 / 1504	89.6%	-	Sunrise Stratford Gp & LP And Sunrise Senior Lvg Mgt	-
Sunrise of San Mateo	AL MC	San Mateo (Central San Mateo)	85 Facility 85 CA AVG 104 Rank #880 / 1646	Yes	88 Facility 88 CA AVG 59 Rank #218 / 2058	86 Facility 86 CA AVG 81 Rank #649 / 1475	9	3 Facility 3 CA AVG 13 Rank #443 / 1388	3 Facility 3 CA AVG 3 Rank #899 / 1434	25 Facility 25 CA AVG 13 Rank #267 / 1504	78.8%	-	Szr San Mateo LLC And Sunrise Senior Living Mgt	Studio / 1 Bed / 2 Bed
Sterling Court	AL IL	San Mateo (North Central)	24 Facility 24 CA AVG 104 Rank #1273 / 1646	Yes	89 Facility 89 CA AVG 59 Rank #195 / 2058	82 Facility 82 CA AVG 81 Rank #785 / 1475	5	2 Facility 2 CA AVG 13 Rank #326 / 1388	3 Facility 3 CA AVG 3 Rank #899 / 1434	36 Facility 36 CA AVG 13 Rank #66 / 1504	87.5%	A+	Webcor Builders, Inc. & Fifty Peninsula Partners	1 Bed / 2 Bed
B&B Residential Facilities, Inc.	AL HOS MC PC RESC RC	San Mateo (South San Mateo)	7 Facility 7 CA AVG 104 Rank #1318 / 1646	Yes	86 Facility 86 CA AVG 59 Rank #267 / 2058	95 Facility 95 CA AVG 81 Rank #123 / 1475	3	1 Facility 1 CA AVG 13 Rank #211 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1434	35 Facility 35 CA AVG 13 Rank #66 / 1504	100.0%	-	B & B Residential Facilities, Inc	-
Pacific Care Home	AL RESC	San Mateo (South San Mateo)	6 Facility 6 CA AVG 104 Rank #1319 / 1646	No	86 Facility 86 CA AVG 59 Rank #267 / 2058	91 Facility 91 CA AVG 81 Rank #408 / 1475	3	0 Facility 0 CA AVG 13 Rank #1 / 1388	1 Facility 1 CA AVG 3 Rank #478 / 1434	24 Facility 24 CA AVG 13 Rank #292 / 1504	100.0%	-	J & I LLC	Private Rooms / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Sterling Court in?

Sterling Court is in the North Central neighborhood of San Mateo.

Who is the owner of Sterling Court?

Sterling Court is legally operated by Webcor Builders, Inc. & Fifty Peninsula Partners, and administered by Sarah St. Charles.

Is Sterling Court in a walkable area?

Sterling Court has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Sterling Court?

Sterling Court's occupancy is 88%.

How long has Sterling Court been in business?

Sterling Court has been operating for approximately 36 years, based on available licensing and registration records.

Are pets allowed at Sterling Court?

Yes, Sterling Court allows residents to bring their pets.

Who is the administrator of Sterling Court?

Sarah St. Charles is the administrator of Sterling Court.

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