Pacific Care Home

Overview of Pacific Care Home

Operated by J & I LLC, Pacific Care Home is a residential care community in the South San Mateo neighborhood of San Mateo, California. It offers assisted living and residential care in a single-story home. Rich Fatooh is the owner, and Rafael A. Jison serves as the administrator. The community is about 0.4 miles from San Mateo Medical Center, giving residents and visiting family convenient access to nearby hospital care. Pacific Care Home has been serving the local community for 24 years.

The home has 6 beds with both private and semi-private accommodations. It’s a small residential setting instead of a large senior living campus. All beds are currently occupied, reflecting full occupancy and steady local demand. Its smaller size may appeal to families looking for a quieter environment where residents and staff can build closer relationships.

Residents receive assistance with medication management, mobility and transfer support, bathing, dressing, housekeeping, and laundry services. Care and supervision are available around the clock. Transportation services, fitness opportunities, and social and recreational activities are also part of daily life, so residents can stay active and engaged.

The neighborhood has a Walk Score of 86, which is very walkable. Many daily essentials and errands can be reached on foot. The short distance to San Mateo Medical Center makes it convenient for residents and visiting family members.

State inspections have reviewed emergency preparedness planning, staff training related to resident positioning and support, and documentation of medical assessments. More recent inspections found that safety equipment, medications, and resident accommodations are in proper order. Families touring Pacific Care Home should ask how staff training and resident documentation are maintained over time.

Facility Direct Line (650) 349-6343

6-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

24 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 86 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

100%

Higher than the California average: 72.8%

Occupied beds

6 / 6

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceFebruary 27, 2014

CountySan Mateo

Pacific Care Home is legally operated by J & I LLC, and administered by Rafael A. Jison.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Rich Fatooh, Owner (per BBB, record updated Jul 2026)

Total Employees

Full-Time Employees

Since 2024 · 2 years of data 3 citations 3 total visits 0 complaint visits 3 official inspections

Inspection Score

10 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. California state average

Overall vs. CA average

Latest Inspection December 10, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #412 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 412th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2024.	1.5	5	This facility has 70% fewer citations per year than a typical California assisted living residence (1.5 vs. CA avg 5).↓ 70% better
Citations per inspection Average citations per inspection.	1	3.3	This facility has 70% fewer citations per inspection than a typical California assisted living residence (1 vs. CA avg 3.3).↓ 70% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	3	16	This facility has 81% fewer total visits than a typical California assisted living residence (3 vs. CA avg 16).↓ 81% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	13	This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better Rank #1 / 1388 Complaint visits — State benchmarked This home is ranked 1st out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

January 9, 2025 inspection cited one deficiency for failing to conduct quarterly emergency disaster drills, posing a health and safety risk to residents.
February 20, 2024 inspection found two deficiencies related to staff training on postural supports and missing medical assessments for residents with dementia.
December 10, 2025 inspection found no deficiencies, with all safety equipment, medications, and accommodations in proper order and a recent fire/disaster drill completed.

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

2.8 miles from city center Estimated distance in miles from San Mateo's city center to Pacific Care Home's address, calculated via Google Maps. — 0.4 miles to nearest hospital (San Mateo Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.


The Peninsula Regent	AL IL	San Mateo (Downtown)	435 Facility 435 CA AVG 104 Rank #25 / 1648	Yes	95 Facility 95 CA AVG 57 Rank #66 / 2087	84 Facility 84 CA AVG 81 Rank #730 / 1399	2	2 Facility 2 CA AVG 13 Rank #324 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	37 Facility 37 CA AVG 13 Rank #55 / 1494	50.1%	Bass Inc And Pacific Retirement Services Inc	1 Bed / 2 Bed
The Stratford	AL IL	San Mateo (Downtown)	96 Facility 96 CA AVG 104 Rank #801 / 1648	Yes	98 Facility 98 CA AVG 57 Rank #13 / 2087	87 Facility 87 CA AVG 81 Rank #568 / 1399	3	11 Facility 11 CA AVG 13 Rank #884 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	19 Facility 19 CA AVG 13 Rank #401 / 1494	89.6%	Sunrise Stratford Gp & LP And Sunrise Senior Lvg Mgt	-
Sunrise of San Mateo	AL MC	San Mateo (Central San Mateo)	85 Facility 85 CA AVG 104 Rank #881 / 1648	Yes	88 Facility 88 CA AVG 57 Rank #218 / 2087	88 Facility 88 CA AVG 81 Rank #513 / 1399	4	3 Facility 3 CA AVG 13 Rank #441 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	25 Facility 25 CA AVG 13 Rank #240 / 1494	78.8%	Szr San Mateo LLC And Sunrise Senior Living Mgt	Studio / 1 Bed / 2 Bed
Heritage Residential Care	AL HOS RESC	San Mateo (Beresford Park)	12 Facility 12 CA AVG 104 Rank #1302 / 1648	No	95 Facility 95 CA AVG 57 Rank #66 / 2087	-	-	0 Facility 0 CA AVG 13 Rank #1 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	-	83.3%	Almacare Inc	Private / Shared Rooms
Pacific Care Home	AL RESC	San Mateo (South San Mateo)	6 Facility 6 CA AVG 104 Rank #1321 / 1648	No	86 Facility 86 CA AVG 57 Rank #267 / 2087	91 Facility 91 CA AVG 81 Rank #355 / 1399	3	0 Facility 0 CA AVG 13 Rank #1 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	24 Facility 24 CA AVG 13 Rank #265 / 1494	100.0%	J & I LLC	Private Rooms / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Pacific Care Home in?

Pacific Care Home is in the South San Mateo neighborhood of San Mateo.

Who is the owner of Pacific Care Home?

Pacific Care Home is legally operated by J & I LLC, and administered by Rafael A. Jison.

Is Pacific Care Home in a walkable area?

Pacific Care Home has a walk score of 86. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Pacific Care Home?

Pacific Care Home's occupancy is 100%.

Are pets allowed at Pacific Care Home?

No, Pacific Care Home has a no-pet policy.

Who is the administrator of Pacific Care Home?

Rafael A. Jison is the administrator of Pacific Care Home.

How many beds does Pacific Care Home have?

Pacific Care Home has 6 beds.

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