Total health inspections
11
Wisconsin average 6
Last Health inspection on Aug 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Greenfield
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Square Health Care Center
Nursing Home in Greenfield
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Square Health Care Center
Located in Greendale, Wisconsin, Heritage Square Health Care Center stands as a pinnacle of high quality healthcare. Specializing in short-term rehab, long-term care, wound care, palliative care, and respite care, they have earned a prestigious five-star rating for their unparalleled services. They incorporate therapy and treatment programs alongside engaging activities, ensuring seniors receive the best holistic care possible.
The center’s staff, comprising top-notch nurses and therapists, is a testament to their commitment to excellence. Their expertise enables them to cater to complex health needs with unparalleled dedication. Being Medicare certified and offering Medicaid assistance, Heritage Square Health Care Center provides a lush and tranquil environment, making it an ideal home for subacute patients. This close-knit facility excels in offering exceptional support, making it one of the best care nursing homes in the area, where residents receive the highest standard of nursing home qualifications.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
105
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
61.5%
Residents per day (avg)
74
Occupancy rate
61.5%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
69% of new residents, often for short stays.
Typical stay
17 days
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
4 - 5 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$14.3M
Operating loss
-$1.7M
Privately-owned community
Operated by a business corporation.
Home revenue
$14.3M
Operating loss
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.0M
Types of Care at Heritage Square Health Care Center
Skilled Nursing
Respite Care
Health Inspection History
Inspections
Total health citations
69
Wisconsin average 27.3
Citations per inspection
6.27
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 69 citations resulted from standard inspections; 35 of 69 resulted from complaint investigations; and 15 of 69 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
11% worse than Wisconsin averageWisconsin average: 0.9
Serious Health citations
8
8
567% worse than Wisconsin averageWisconsin average: 1.2
1 critical citation
8 serious citations
59 moderate citations
1 minor citation
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 12, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 12, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 12, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 12, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 12, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 12, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 12, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 12, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Greenfield The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
Heritage Square Health Care Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Greendale
-
105
-
33
Clement Manor
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Greenfield
$5,000 - $6,000
50
A+
48
Clement Manor Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Greenfield
-
50
-
-
Helping Hands Community Adult Day Prog- Greenfield
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Greenfield
-
30
-
-
Resilient Hearts Adult Day Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Greenfield
-
75
-
-
Places of interest near Heritage Square Health Care Center
3.9 miles from city center — 3.21 miles to nearest hospital (Saint Luke's Pain Management Center)
Calculate Travel Distance to Heritage Square Health Care Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
106
Employees
103
Contractors
3
Staff to resident ratio
1.39:1
42% worse than Wisconsin averageWisconsin average ratio: 2.41:1
Avg staff/day
38
Average shift
7.8 hours
7% better than Wisconsin averageWisconsin average: 7.3 hours
Total staff hours (quarter)
26,810
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
51
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.6%
150 contractor hours this quarter
Feeding Assistant: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 51 | 0 | 51 | 11,316 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 19 | 0 | 19 | 5,502 | 91 | 100% | 8.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,711 | 69 | 76% | 7.8 |
| Registered Nurse | 8 | 0 | 8 | 1,686 | 91 | 100% | 8.3 |
| RN Director of Nursing | 5 | 0 | 5 | 1,366 | 68 | 75% | 7.6 |
| Administrator | 4 | 0 | 4 | 1,269 | 65 | 71% | 7.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 960 | 64 | 70% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 856 | 65 | 71% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 509 | 66 | 73% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Occupational Therapy Aide | 2 | 0 | 2 | 502 | 80 | 88% | 6.2 |
| Qualified Activities Professional | 1 | 0 | 1 | 397 | 47 | 52% | 8.4 |
| Feeding Assistant | 0 | 1 | 1 | 105 | 60 | 66% | 1.8 |
| Medication Aide/Technician | 1 | 0 | 1 | 82 | 16 | 18% | 5.1 |
| Medical Director | 0 | 1 | 1 | 24 | 11 | 12% | 2.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 21 | 9 | 10% | 2.3 |
51 Certified Nursing Assistant
% of Days
100%
19 Licensed Practical Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
76%
8 Registered Nurse
% of Days
100%
5 RN Director of Nursing
% of Days
75%
4 Administrator
% of Days
71%
2 Mental Health Service Worker
% of Days
70%
2 Nurse Practitioner
% of Days
71%
1 Other Dietary Services Staff
% of Days
73%
1 Dental Services Staff
% of Days
69%
2 Occupational Therapy Aide
% of Days
88%
1 Qualified Activities Professional
% of Days
52%
1 Feeding Assistant
% of Days
66%
1 Medication Aide/Technician
% of Days
18%
1 Medical Director
% of Days
12%
1 Occupational Therapy Assistant
% of Days
10%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
76 residents
Residents by payment source
Medicare
35 residents (46.1%)
Medicaid
30 residents (39.5%)
Private pay or other
11 residents (14.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.8
32% worse than Wisconsin averageWisconsin average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.9
40% worse than Wisconsin averageWisconsin average: 22.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
Percent of long-stay residents whose need for help with daily activities has increased
21.6%
23% worse than Wisconsin averageWisconsin average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.0%
Percent of long-stay residents whose ability to move independently worsened
32.0%
40% worse than Wisconsin averageWisconsin average: 22.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
39.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
39.1%
50% worse than Wisconsin averageWisconsin average: 26.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
21% worse than Wisconsin averageWisconsin average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.2%
Percent of long-stay high risk residents with pressure ulcers
7.2%
33% worse than Wisconsin averageWisconsin average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.3%
Percent of long-stay residents with a urinary tract infection
1.3%
58% better than Wisconsin averageWisconsin average: 3.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.2%
Percent of long-stay residents who lose too much weight
4.2%
14% better than Wisconsin averageWisconsin average: 4.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
9.8%
Percent of long-stay residents who have depressive symptoms
9.8%
94% worse than Wisconsin averageWisconsin average: 5.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.0%
Percent of long-stay residents who received an antipsychotic medication
12.0%
25% better than Wisconsin averageWisconsin average: 16.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
9% worse than Wisconsin averageWisconsin average: 95.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
77.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
77.8%
18% worse than Wisconsin averageWisconsin average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
In line with Wisconsin averageWisconsin average: 87.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
41% better than Wisconsin averageWisconsin average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.5%
22% worse than Wisconsin averageWisconsin average: 82.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$271K
184% higher than Wisconsin averageWisconsin average: $95K
Number of fines
3
45% more fines than Wisconsin averageWisconsin average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
202% more payment denials than Wisconsin averageWisconsin average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$271K
Wisconsin average
$95K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 19, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 19, 2025
$23K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 18, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 18, 2024
$170K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 18, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 18, 2024
13 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 19, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 19, 2023
$79K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heritage Square Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
61.5%
↑ 4.7pp vs 2022
Net Income
-$1.7M
↓ ~$1.7M vs 2022
Total Payroll
$8.5M
↑ ~$1.2M vs 2022
Profit Margin
-11.7%
↓ 11.6pp vs 2022
Loading trend charts...
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