Heritage Square Health Care Center

Heritage Square Health Care Center is a Nursing Home in Wisconsin

Heritage Square Health Care… is a Nursing Home in Wisconsin

Heritage Square Health Care Center

5404 W Loomis Rd, Greendale, WI 53129 View Map

Heritage Square Health Care Center is a Nursing Home in Wisconsin

Heritage Square Health Care… is a Nursing Home in Wisconsin

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Overview of Heritage Square Health Care Center

Located in Greendale, Wisconsin, Heritage Square Health Care Center stands as a pinnacle of high quality healthcare. Specializing in short-term rehab, long-term care, wound care, palliative care, and respite care, they have earned a prestigious five-star rating for their unparalleled services. They incorporate therapy and treatment programs alongside engaging activities, ensuring seniors receive the best holistic care possible.

The center’s staff, comprising top-notch nurses and therapists, is a testament to their commitment to excellence. Their expertise enables them to cater to complex health needs with unparalleled dedication. Being Medicare certified and offering Medicaid assistance, Heritage Square Health Care Center provides a lush and tranquil environment, making it an ideal home for subacute patients. This close-knit facility excels in offering exceptional support, making it one of the best care nursing homes in the area, where residents receive the highest standard of nursing home qualifications.

(414) 421-0088

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.08/day
Overall rating Info Based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Based on deficiencies found during state health inspections.
1/5
Staffing Info Based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 105

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 75.1%
Residents per day (avg) 74
Occupancy rate
75.1%
Residents per day (avg)
74

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

62% of new residents, often for short stays.

Typical stay 20 days

Finances and operations

Proprietary home
Individual
Home revenue
$14.4M
Loss
-$25.0K
Proprietary home Individual
Home revenue
$14,406,348.00
Loss
$-24,964.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
30.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.5M
Total costs $11.9M

Types of Care at Heritage Square Health Care Center

Skilled Nursing Respite Care
Contact Heritage Square Health Care Center

Comparison Chart

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
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Heritage Square Health Care Center
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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

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RC

Respite Care

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BEDROCK HCS AT GREENDALE LLC
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Places of interest near Heritage Square Health Care Center

Address 3.9 miles from city center

Address 5404 W Loomis Rd, Greendale, WI 53129

Calculate Travel Distance to Heritage Square Health Care Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

106
Total Staff
103
Employees
3
Contractors
26,810
Total Hours (Quarter)
38
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 8 8.3 No
Licensed Practical Nurse 19 8.5 No
Certified Nursing Assistant 51 7.6 No
Staff by Category
Administration
5 staff
7.3hs shift avg
Nursing Staff
85 staff
7.7hs shift avg
Physicians & Practitioners
8 staff
7.9hs shift avg
Therapy Services
3 staff
5.8hs shift avg
Activities & Recreation
1 staff
8.4hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
1 staff
7.7hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
0.6%
of total hours from contractors
150 contractor hours this quarter
Feeding Assistant: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 51 0 51 11,316 91 100% 7.6
Licensed Practical Nurse 19 0 19 5,502 91 100% 8.5
Clinical Nurse Specialist 6 0 6 1,711 69 76% 7.8
Registered Nurse 8 0 8 1,686 91 100% 8.3
RN Director of Nursing 5 0 5 1,366 68 75% 7.6
Administrator 4 0 4 1,269 65 71% 7.7
Mental Health Service Worker 2 0 2 960 64 70% 8
Nurse Practitioner 2 0 2 856 65 71% 8
Other Dietary Services Staff 1 0 1 509 66 73% 7.7
Dental Services Staff 1 0 1 504 63 69% 8
Occupational Therapy Aide 2 0 2 502 80 88% 6.2
Qualified Activities Professional 1 0 1 397 47 52% 8.4
Feeding Assistant 0 1 1 105 60 66% 1.8
Medication Aide/Technician 1 0 1 82 16 18% 5.1
Medical Director 0 1 1 24 11 12% 2.2
Occupational Therapy Assistant 0 1 1 21 9 10% 2.3

Health Inspection History

Source: CMS Health Citations (Mar 2022 – Aug 2025)

11
Inspections
69
Total Citations
1
Critical (J-L)
8
Serious (G-I)
6.27
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
59
Serious (G-I)
8
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
28
41% of total
Resident Rights
11
16% of total
Pharmacy Services
8
12% of total
Administration
3
4% of total
Abuse, Neglect & Exploitation
3
4% of total
Infection Control
2
3% of total
Citation Sources
Standard Inspections 34
Complaint Investigations 50
State Comparison (WI)
Avg Citations (State)
27.3
This Facility: 69
Avg Critical (State)
0.9
This Facility: 1
Recent Citations (Last 3 Years)
Date Severity ? Category Tag Status
Aug 12, 2025 D Pharmacy F0759 Corrected
Aug 12, 2025 D Pharmacy F0760 Corrected
Aug 12, 2025 D Care Planning F0656 Corrected
Aug 12, 2025 D Resident Rights F0554 Corrected
Aug 12, 2025 D Resident Rights F0627 Corrected
Aug 12, 2025 D Resident Rights F0628 Corrected
Mar 19, 2025 D Quality of Care F0684 Corrected
Mar 19, 2025 G Quality of Care F0686 Corrected
Mar 19, 2025 D Quality of Care F0690 Corrected
Jan 08, 2025 G Quality of Care F0686 Corrected
Jan 08, 2025 D Quality of Care F0689 Corrected
Jan 08, 2025 D Quality of Care F0700 Corrected
Oct 08, 2024 F Administration F0838 Corrected
Oct 08, 2024 F Infection Control F0880 Corrected
Oct 08, 2024 F Nursing Services F0727 Corrected
Oct 08, 2024 E Nursing Services F0947 Corrected
Oct 08, 2024 D Quality of Care F0698 Corrected
Oct 08, 2024 D Quality of Care F0700 Corrected
Oct 08, 2024 D Resident Rights F0578 Corrected
Jul 25, 2024 F Administration F0837 Corrected
Jul 18, 2024 K Abuse/Neglect F0600 Corrected
Jul 18, 2024 D Abuse/Neglect F0609 Corrected
Jul 18, 2024 D Abuse/Neglect F0610 Corrected
Jul 18, 2024 F Administration F0944 Corrected
Jul 18, 2024 D Pharmacy F0760 Corrected
Jul 18, 2024 D Quality of Care F0676 Corrected
Jul 18, 2024 G Quality of Care F0684 Corrected
Jul 18, 2024 G Quality of Care F0686 Corrected
Jul 18, 2024 D Quality of Care F0689 Corrected
Jul 18, 2024 D Quality of Care F0695 Corrected
Jul 18, 2024 D Care Planning F0842 Corrected
Jul 18, 2024 D Resident Rights F0554 Corrected
Jul 18, 2024 D Resident Rights F0576 Corrected
Jul 18, 2024 D Resident Rights F0585 Corrected
Apr 09, 2024 D Pharmacy F0757 Corrected
Apr 09, 2024 D Quality of Care F0684 Corrected
Jan 17, 2024 D Quality of Care F0684 Corrected
Jan 17, 2024 D Quality of Care F0690 Corrected
Jan 17, 2024 D Care Planning F0656 Corrected
Jan 06, 2024 D Quality of Care F0689 Corrected
Jan 06, 2024 D Care Planning F0842 Corrected
Jun 19, 2023 F Infection Control F0880 Corrected
Jun 19, 2023 D Pharmacy F0755 Corrected
Jun 19, 2023 D Pharmacy F0758 Corrected
Jun 19, 2023 D Quality of Care F0677 Corrected
Jun 19, 2023 G Quality of Care F0684 Corrected
Jun 19, 2023 G Quality of Care F0686 Corrected
Jun 19, 2023 G Quality of Care F0689 Corrected
Jun 19, 2023 D Quality of Care F0690 Corrected
Jun 19, 2023 D Quality of Care F0695 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
76 Total Residents
Medicare 35 (46.1%)
Medicaid 30 (39.5%)
Private Pay/Other 11 (14.5%)
Specialized Care Beds
2 Total Specialty Beds
1.9% of Bed Capacity
2
Ventilator Beds
1.9%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
13.8 Score
32% worse than avg State avg: 10.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
30.9 Score
40% worse than avg State avg: 22.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
21.6%
Lost Too Much Weight
4.2%
Urinary Tract Infection
1.3%
Depressive Symptoms
9.8%
Falls with Major Injury
3.9%
Pneumococcal Vaccine
87.2%
Antipsychotic Use
12.0%
Walking Ability Worsened
32.0%
Influenza Vaccine
77.8%
High Risk Residents with Pressure Ulcers
7.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
39.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
84.0% Near average State: 87.3%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 41% better than avg State: 1.2%
Influenza Vaccine
64.5% 22% worse than avg State: 82.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $271K State avg: $95K 184% worse than avg
Number of Fines 3 State avg: 2.1
Payment Denials 2 52 total days
Compared to State Average Facility: $271K | State Avg: $95K
Penalty History

Showing all 5 penalties (Jun 2023 - Mar 2025)

Mar 19, 2025 Civil Money Penalty
$23K
Jul 18, 2024 Civil Money Penalty
$170K
Jul 18, 2024 Payment Denial
13 days
Jun 19, 2023 Civil Money Penalty
$79K
Jun 19, 2023 Payment Denial
39 days

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Claim What’s Yours: Financial Aid for Wisconsin Seniors

Program
State Program Name
Eligibility
Benefits
Family Care Program
WI Medicaid Family Care
Official government program page
  • General: Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WI Specifics: Managed care model; rural/urban balance.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Wisconsin Caregiver Support Program
  • General: Caregiver of someone 60+ (or with dementia), Wisconsin resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • WI Specifics: High rural demand; ADRC coordination.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
IRIS (Include, Respect, I Self-Direct)
  • General: Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month; QIT optional.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WI Specifics: Flexible budget; serves ~20,000; participant hires caregivers.
  • Services: Personal care (custom hours), respite, home mods, equipment, transportation, support services.
SeniorCare Prescription Drug Assistance
  • General: Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.
  • Income Limits (2025): ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
  • Asset Limits: None.
  • WI Specifics: Four benefit levels; serves ~50,000 annually.
  • Services: $5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs.
Medicare Savings Program (MSP)
Wisconsin Medicare Savings Program
  • General: Age 65+ or disabled, WI resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • WI Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wisconsin Home Energy Assistance Program (WHEAP)
Wisconsin WHEAP
  • General: Age 60+ prioritized, WI resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • WI Specifics: Covers gas, electric, wood; crisis aid available.
  • Services: Heating/electric aid ($300-$1,000/season), crisis aid ($500 max), weatherization.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, WI resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • WI Specifics: Priority for veterans, rural residents; Goodwill/AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Wisconsin VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • WI Specifics: High rural veteran use; supports care costs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Deferral Loan Program
Wisconsin Property Tax Deferral Loan
  • General: Age 65+, WI resident, homeowner, live in home 6+ months/year.
  • Income Limits (2025): ~$24,980/year (household).
  • Asset Limits: Home equity < $500,000; limited other assets.
  • WI Specifics: Saves ~$500-$1,500/year; interest ~2%-3%.
  • Services: Deferred tax payment (~$500-$1,500/year avg.).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, WI resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • WI Specifics: Vouchers (~$45/season); serves ~15,000 annually.
  • Services: Vouchers (~$45/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Wisconsin Seniors

WI Medicaid Family Care

Family Care Program

Requirements:
  • General:
    Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WI Specifics:
    Managed care model; rural/urban balance.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
WI NFCSP Respite

Wisconsin Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), Wisconsin resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • WI Specifics:
    High rural demand; ADRC coordination.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Wisconsin IRIS

IRIS (Include, Respect, I Self-Direct)

Requirements:
  • General:
    Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month; QIT optional.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WI Specifics:
    Flexible budget; serves ~20,000; participant hires caregivers.
Benefits without Contact:
  • Services: Personal care (custom hours), respite, home mods, equipment, transportation, support services.
Wisconsin SeniorCare

SeniorCare Prescription Drug Assistance

Requirements:
  • General:
    Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.
  • Income Limits (2025):
    ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
  • Asset Limits:
    None.
  • WI Specifics:
    Four benefit levels; serves ~50,000 annually.
Benefits without Contact:
  • Services: $5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs.
Wisconsin Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, WI resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • WI Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wisconsin WHEAP

Wisconsin Home Energy Assistance Program (WHEAP)

Requirements:
  • General:
    Age 60+ prioritized, WI resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WI Specifics:
    Covers gas, electric, wood; crisis aid available.
Benefits without Contact:
  • Services: Heating/electric aid ($300-$1,000/season), crisis aid ($500 max), weatherization.
Wisconsin SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, WI resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • WI Specifics:
    Priority for veterans, rural residents; Goodwill/AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Wisconsin VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • WI Specifics:
    High rural veteran use; supports care costs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Wisconsin Property Tax Deferral Loan

Property Tax Deferral Loan Program

Requirements:
  • General:
    Age 65+, WI resident, homeowner, live in home 6+ months/year.
  • Income Limits (2025):
    ~$24,980/year (household).
  • Asset Limits:
    Home equity < $500,000; limited other assets.
  • WI Specifics:
    Saves ~$500-$1,500/year; interest ~2%-3%.
Benefits without Contact:
  • Services: Deferred tax payment (~$500-$1,500/year avg.).
Wisconsin SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, WI resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WI Specifics:
    Vouchers (~$45/season); serves ~15,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$45/season) for produce at farmers’ markets.
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