White Oak Manor Charlotte

White Oak Manor Charlotte is a Nursing Home in North Carolina

White Oak Manor Charlotte is a Nursing Home in North Carolina

White Oak Manor Charlotte

4009 Craig Ave, Charlotte, NC 28211 View Map

White Oak Manor Charlotte is a Nursing Home in North Carolina

White Oak Manor Charlotte is a Nursing Home in North Carolina

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Overview of White Oak Manor Charlotte

White Oak of Charlotte is a renowned skilled nursing center located in Charlotte, North Carolina. With 180 beds, the center offers comprehensive long-term nursing care and short-term rehabilitation services. Its prime location allows easy access to two major hospital systems in the area, ensuring convenient medical support. The dedicated team at White Oak of Charlotte comprises Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants who provide round-the-clock care to residents. 

They work collaboratively with physicians to develop personalized care plans, considering the unique needs of each individual. With a focus on resident well-being, White Oak of Charlotte aims to create an environment that fosters comfort and enriches daily experiences. In addition to skilled nursing services, the center also offers independent living apartments at Sharon Village, providing seniors with flexible living options tailored to their preferences and needs.

Home Information White Oak Manor - Charlotte
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
180
Occupancy
77.4%
Total Bed Days Available
65700
Avg. Length of Stay
273 days
Avg. Residents per Day
143
Finance
Home Revenue
$13,860,921.00
Payroll Costs
$6,909,934.00
Profit
$593,638.00
Total Home Costs
$12,121,538.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
49.9%
House Specifics:
CCN
345238
Owner Name
KEZIAH, HAYDEN
Rural vs. Urban
Urban
County
Mecklenburg
Type of Control
Proprietary — Individual
Operations
Total Admissions
166
Total Discharges
158
% Medicaid Admissions
16%
% Medicare Admissions
10%
% Private Pay Admissions
74%
% Medicaid Discharges
25%
% Medicare Discharges
6%
% Private Pay Discharges
69%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.91 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
27001
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
799
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
15285
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 345238

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Amanda Pack, Owner/Manager

Types of Care at White Oak Manor Charlotte

Skilled Nursing Independent Living
Contact White Oak Manor Charlotte

Places of interest near White Oak Manor Charlotte

Address 155 miles from city center

Address 4009 Craig Ave, Charlotte, NC 28211

Calculate Travel Distance to White Oak Manor Charlotte

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Comparison Chart

Compare Nursing Homes around Roxboro
White Oak Manor Charlotte
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

Charlotte
180
No
A+
24
KEZIAH, HAYDEN
77.4%
$13,860,921.00
$6,909,934.00
49.9%
142.60
3/5
3.9092
3/5
3/5
4/5
-
Peak Resources Charlotte
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Charlotte
142
No
-
64
PEAK RESOURCES INC
75.3%
$12,493,295.00
$4,362,119.00
34.9%
119.40
1/5
3.1715
2/5
1/5
4/5
1
Roxboro Assisted Living Center
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Roxboro
120
No
-
0
-
-
-
-
-
-
-
-
-
-
-
-
United Home Care
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

SNF

24/7 care needed

Roxboro
-
No
-
40
-
-
-
-
-
-
-
-
-
-
-
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

182
Total Staff
160
Employees
22
Contractors
51,880
Total Hours (Quarter)
72
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse98.6 No
Licensed Practical Nurse369 No
Certified Nursing Assistant917.5 No
Staff by Category
Administration
2 staff
7.9hs shift avg
Nursing Staff
143 staff
7.9hs shift avg
Physicians & Practitioners
8 staff
7.9hs shift avg
Therapy Services
18 staff
7.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7.2hs shift avg
Dietary Services
3 staff
7.7hs shift avg
Other Services
4 staff
8hs shift avg
Contractor Analysis
5.6%
of total hours from contractors
2,920 contractor hours this quarter
Physical Therapy Aide: 2 Respiratory Therapy Technician: 3 Medical Director: 1 Speech Language Pathologist: 2 Physical Therapy Assistant: 6 Qualified Social Worker: 4 Occupational Therapy Assistant: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant9109128,17691100%7.5
Licensed Practical Nurse3603610,08191100%9
Clinical Nurse Specialist7072,5016774%7.9
Registered Nurse9092,14891100%8.6
RN Director of Nursing3031,3556875%8.3
Physical Therapy Aide0228456571%7.7
Other Dietary Services Staff2028447481%7.6
Medication Aide/Technician3037126167%9.6
Dental Services Staff2026446571%7.9
Respiratory Therapy Technician0335066673%7.7
Qualified Social Worker0445016673%7.2
Mental Health Service Worker2024966268%8
Physical Therapy Assistant0664966774%7.1
Nurse Practitioner1014926369%7.8
Dietitian1014645864%8
Speech Language Pathologist0224526268%7.3
Occupational Therapy Aide1014485662%8
Administrator1014165257%8
Nurse Aide in Training1011842629%7.1
Occupational Therapy Assistant0441031921%5.2
Medical Director0111833%6
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

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