Brookdale Westlake Village

Brookdale Westlake Village is an Assisted Living Home in Ohio

Brookdale Westlake Village is an Assisted Living Home in Ohio

Brookdale Westlake Village

28550 Westlake Village Dr, Westlake, OH 44145 View Map

Brookdale Westlake Village is an Assisted Living Home in Ohio

Brookdale Westlake Village is an Assisted Living Home in Ohio

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Overview of Brookdale Westlake Village

Located in a serene corner of Westlake, OH Brookdale Westlake Village offers a vibrant senior living community with options for Independent Living, Assisted Living, and Memory Care. Seniors here relish the tranquil surroundings and the convenience of comprehensive health care services, including respite stays, short-term care and hospice care. Residents enjoy an inviting dining program featuring delicious, chef-prepared meals served in a warm community atmosphere.

With activities ranging from fitness classes to arts and crafts, there’s always something engaging to enrich social, emotional, and physical well-being. At Brookdale Westlake Village, seniors find a haven equipped with essential amenities like an emergency alert system and a pet-friendly environment, ensuring peace of mind and companionship. Our fitness center encourages active lifestyles, while the on-site pub and sports bar provide a cozy spot for socializing. With spacious, light-filled apartments offering ample storage and picturesque views, Brookdale Westlake Village is the ideal choice for seniors seeking a fulfilling and supportive community lifestyle.

(440) 892-4200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.38/day Ohio avg: 3.54/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Ohio avg: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Ohio avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Ohio avg: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Ohio avg: 4.4/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 357

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 79.6%
Residents per day (avg) 53
Occupancy rate
79.6%
Residents per day (avg)
53

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

27% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

73% of new residents, often for short stays.

Typical stay 6 - 7 months

Finances and operations

Proprietary home
Corporation
Home revenue
$13.1M
Operating loss
-$3.8M
Proprietary home Corporation
Home revenue
$13,061,964.00
Operating loss
$-3,819,172.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.2M
70.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
Total costs $16.9M
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
RESIDENTIAL CARE FACILITY

Additional licensing details

License number: 1991R, 2649R, 2524N
CMS Certification Number: 366373
County: CUYAHOGA

Ownership & operating entity

Brookdale Westlake Village is administrated by SUZANNE NALL.

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Emergency alert system available.

Policies

No pets allowed
No Smoking
No Alcohol

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: MARGRET JAKABCIC
Contact: Ms. Denise Warren, Interim CEO

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Contact Information

Fax: (440) 892-4756

Additional Policies & Features

Housekeeping: Yes
Linen Service: Yes
Utilities Included: Yes

Amenities & Lifestyle

Emergency Alert System
Pet Friendly
Fitness Center
Transportation
Parking
Library
Beauty/Barber Shop
Courtyard and Garden
Gardening / Greenhouse
Therapy Room
Chapel
Arts & Crafts Studio
Walking Paths
Pub/Sports Bar
Landscaped Grounds
Whirlpool
Business Centers/Computers
Fireside Living Room
Meeting Rooms
Pharmacy
Bank
Clinic
Postal Services
Keypad Entry
Piano
Fishing Pond

Programs & Activities

Activities
Engaging activities for social, emotional, and physical well-being.
Branded Programs
Brookdale HealthPlus
Specific Programs
Assisted Living, Independent Living, Memory Care, Skilled Nursing, Continuing Care Retirement Communities, At Home Care
Operating Hours
Mon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Independent Living$3,045
Assisted Living$2,825
Memory Care$6,305

Dining & Nutrition

Food Description
Dining program with delicious and healthy menu choices.
Meals Included
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 348 - 560 / 567 / 664 / 836 / 878 / 999 / 1,088 / 1,300 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale Westlake Village

Assisted Living Independent Living Memory Care Nursing Home

Type of Rooms Available

1 Bed
1 Bed
1
280 - 836 sq. ft
2 Bed
2 Bed
2 Bed
1 / 4
2 Bed
2
999 - 1088 sq. ft
Contact Brookdale Westlake Village

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Private pay rate per day: $0

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Latest inspection

Date:October 7, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

2022 – 2023 Period

Care and services

88 / 100

Ohio average: 85 / 100

Environment

96 / 100

Ohio average: 95 / 100

Moving in

94 / 100

Ohio average: 92 / 100

Facility culture

85 / 100

Ohio average: 86 / 100

Caregivers

88 / 100

Ohio average: 87 / 100

Spending time

79 / 100

Ohio average: 73 / 100

Meals and dining

74 / 100

Ohio average: 73 / 100

Compare Assisted Living around Westlake

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Brookdale Westlake Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Westlake
357
Yes
A+
25
DIAB, LABEED
79.6%
$12,296,459.00
$9,151,527.00
74.4%
53.00
5/5
4.3826
5/5
4/5
5/5
5
+68%
+24%
+1%
1 Bed / 2 Bed
Brookdale Gardens at Westlake
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Westlake
-
No
-
34
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
VITALIA® Westlake
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Westlake
-
Yes
-
42
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Living Spaces & Floor Plans

Brookdale Westlake Village P3
Brookdale Westlake Village P2
Brookdale Westlake Village P1
Brookdale Westlake Village P4
Floor Plan
Download PDF

Places of interest near Brookdale Westlake Village

Address 1.8 miles from city center — 6.1 miles to nearest hospital (Cleveland Clinic Fairview Hospital)

Address 28550 Westlake Village Dr, Westlake, OH 44145

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

271
Total Staff
81
Employees
190
Contractors
28,071
Total Hours (Quarter)
42
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse427.7 Yes
Licensed Practical Nurse618.5 Yes
Certified Nursing Assistant1277.2 Yes
Staff by Category
Administration
2 staff
6.2hs shift avg
Nursing Staff
234 staff
7.5hs shift avg
Physicians & Practitioners
4 staff
7hs shift avg
Therapy Services
24 staff
6.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.1hs shift avg
Dietary Services
3 staff
7.4hs shift avg
Other Services
2 staff
7.9hs shift avg
Contractor Analysis
23.1%
of total hours from contractors
6,474 contractor hours this quarter
Licensed Practical Nurse: 48 Certified Nursing Assistant: 90 Registered Nurse: 27 Speech Language Pathologist: 5 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Physical Therapy Assistant: 6 Qualified Social Worker: 2 Occupational Therapy Assistant: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant379012710,46091100%7.2
Registered Nurse1527424,11391100%7.7
Licensed Practical Nurse1348613,94091100%8.5
Speech Language Pathologist0551,3246774%7.1
RN Director of Nursing4041,2547279%7
Respiratory Therapy Technician0559437582%6.4
Other Dietary Services Staff2028337582%7.3
Clinical Nurse Specialist3037057077%6.7
Physical Therapy Aide0446627178%7.1
Physical Therapy Assistant0665997886%6.4
Occupational Therapy Aide2025266470%8
Administrator1015046369%8
Dental Services Staff1014936268%8
Mental Health Service Worker1014806167%7.9
Nurse Practitioner1014606167%7.5
Dietitian1013574651%7.8
Qualified Social Worker0223515560%6.1
Occupational Therapy Assistant022414651%0.9
Medical Director011282325%1.2

Health Inspection History

Total Health inspections 4
40% below Ohio average
Ohio average: 6.7

Last Health inspection on Oct 2024

Total Health citations 5
84% below Ohio average
Ohio average: 30.9

1.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 3 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 0
100% below Ohio average
Ohio average: 0.3
Serious Health citations 0
100% below Ohio average
Ohio average: 0.9
Moderate Health citations 5

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation Oct 03, 2024
Corrected

Abuse/Neglect moderate citation Oct 06, 2023
Corrected

Quality of Care moderate citation Oct 06, 2023
Corrected

Quality of Care moderate citation Oct 20, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
58 Total Residents
Medicare 18 (31%)
Medicaid 5 (8.6%)
Private Pay/Other 35 (60.3%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 5.7
Near Ohio average
Ohio average: 5.8
Functional decline score 22.3
76% worse than Ohio average
Ohio average: 12.7
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 14.5%
113% above Ohio average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 30.1%
37% above Ohio average.
Safety & clinical stability

Falls with Major Injury 3.3%
5% below Ohio average.

High Risk Residents with Pressure Ulcers 1.7%
56% below Ohio average.

Urinary Tract Infection 0.0%
100% below Ohio average.
Emotional & behavioral wellbeing

Depressive Symptoms 4.6%
81% below Ohio average.

Antipsychotic Use 4.4%
48% below Ohio average.
Preventive care

Pneumococcal Vaccine 100.0%
8% above Ohio average.

Influenza Vaccine 82.8%
12% below Ohio average.
Nutrition & physical health

Lost Too Much Weight 3.3%
46% below Ohio average.
Short-stay resident measures
Pneumococcal Vaccine 99.4%

27% better than Ohio average
Antipsychotic medication increase 0.3%

76% better than Ohio average
Influenza Vaccine 92.4%

22% better than Ohio average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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