Brookdale Carriage Club Providence

Brookdale Carriage Club Providence is a Memory Care Home in North Carolina

Brookdale Carriage Club Providence is a Memory Care Home in North Carolina

Brookdale Carriage Club Providence

5800 Old Providence Rd, Charlotte, NC 28226 View Map

Brookdale Carriage Club Providence is a Memory Care Home in North Carolina

Brookdale Carriage Club Providence is a Memory Care Home in North Carolina

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Overview of Brookdale Carriage Club Providence

Experience an all-encompassing care at Brookdale Carriage Club Providence, an exceptional senior living community in Charlotte, NC, offering comprehensive levels of care and healthcare services. These include independent living, assisted living, and memory care, ensuring that residents receive the support they need while enjoying a fulfilling lifestyle. Here, residents can enjoy gatherings in the elegant, light-filled lobby or savor nutritious meals in the stately dining room. The community features a lakeside porch, a year-round pool, and various activities for relaxation and recreation. At Brookdale Carriage Club Providence, residents have access to a range of supportive services tailored to their needs.

The community offers short-term respite stays, ideal for those needing a temporary break or recovery after surgery. Skilled nursing care is available around the clock, along with physical, occupational, and speech therapy for recovery. For those requiring long-term skilled care, Brookdale provides a comfortable setting with professional nursing services. Additionally, transitional care helps residents transition from hospital to home, and hospice care is available through a network of preferred providers, ensuring consistent, high-quality support.

(704) 365-8551
Home Information Brookdale Carriage Club Providence
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
77
Occupancy
40.7%
Total Bed Days Available
156950
Avg. Length of Stay
87 days
Avg. Residents per Day
8
Finance
Home Revenue
$4,100,546.00
Payroll Costs
$7,080,573.00
Profit
$-4,004,022.00
Total Home Costs
$23,396,866.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
172.7%
House Specifics:
CCN
345482
Owner Name
BKD FM HOLDING COMPANY LLC
Rural vs. Urban
Urban
County
Mecklenburg
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
85
Total Discharges
147
% Medicare Admissions
41%
% Private Pay Admissions
59%
% Medicare Discharges
46%
% Private Pay Discharges
54%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
8.12 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
1085
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1085
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
105673
Bed community size
77-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 12 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active

Additional licensing details

License number: HAL-060-016
County: Mecklenburg

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Denise Warren, Interim CEO

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Room Sizes: 320 - 425 / 527 / 690 / 807 / 1,025 / 1,140 - 1,372 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Types of Care at Brookdale Carriage Club Providence

Independent Living Assisted Living Memory Care Nursing Home

Type of Rooms Available

1 Bed
1 Bed
1 / 4
1 Bed
1
690 - 807 sq. ft
2 Bed
2 Bed
2
1025 - 1372 sq. ft
Contact Brookdale Carriage Club Providence

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

DHSR Star Rating
3/4

A star rating derived from the DHSR scoring system. More stars indicate stronger performance in inspections and compliance.

North Carolina average: 3 stars

Scores

DHSR Score
98.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

North Carolina average: 98

Inspection History

In North Carolina, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

15 visits/inspections

Results

12 resulted in violations

3 found no issues

Floor Plans

Places of interest near Brookdale Carriage Club Providence

Address 8.0 miles from city center

Address 5800 Old Providence Rd, Charlotte, NC 28226

Calculate Travel Distance to Brookdale Carriage Club Providence

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Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Memory Care around Charlotte
The Laurels & The Haven in Highland Creek
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Charlotte
105
Yes
-
2
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed / Private / Companion Suite
Brookdale South Charlotte
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte
82
Yes
A+
16
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Brookdale Carriage Club Providence
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Charlotte
14
Yes
A+
12
BKD FM HOLDING COMPANY LLC
40.7%
$4,100,546.00
$7,080,573.00
172.7%
7.60
4/5
8.1209
3/5
4/5
5/5
Studio / 1 Bed / 2 Bed
Summit Place of Mooresville
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Mooresville
60
No
-
33
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Brookdale South Park
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte
56
Yes
A+
50
-
-
-
-
-
-
-
-
-
-
-
Apartment / Shared Apartment

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

117
Total Staff
30
Employees
87
Contractors
8,666
Total Hours (Quarter)
15
Avg Staff/Day
6.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse137 Yes
Licensed Practical Nurse265.6 Yes
Certified Nursing Assistant585.7 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
97 staff
5.9hs shift avg
Physicians & Practitioners
3 staff
6.1hs shift avg
Therapy Services
6 staff
6.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.5hs shift avg
Dietary Services
4 staff
6.8hs shift avg
Other Services
2 staff
7.6hs shift avg
Contractor Analysis
48.2%
of total hours from contractors
4,174 contractor hours this quarter
Certified Nursing Assistant: 47 Registered Nurse: 8 Physical Therapy Assistant: 1 Respiratory Therapy Technician: 2 Licensed Practical Nurse: 23 Physical Therapy Aide: 1 Speech Language Pathologist: 2 Qualified Social Worker: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1147582,56791100%5.7
Registered Nurse58131,0908897%7
Licensed Practical Nurse323269328796%5.6
Respiratory Therapy Technician0228266976%7.3
Dietitian4046588391%6.8
Administrator2026086470%8
Mental Health Service Worker2024856268%7.6
Physical Therapy Assistant0114776268%7.7
Clinical Nurse Specialist2023315560%5.5
Physical Therapy Aide0113116571%4.8
Qualified Social Worker0331494246%3.5
Nurse Practitioner1011421719%8.4
Speech Language Pathologist022931618%5.8

Health Inspection History

Source: CMS Health Citations (Sep 2022 – Apr 2025)

3
Inspections
11
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.67
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
10
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
3
27% of total
Quality of Life & Care
1
9% of total
Administration
1
9% of total
Citation Sources
Standard Inspections 11
Complaint Investigations 1
State Comparison (NC)
Avg Citations (State)
20.9
This Facility: 11
Avg Critical (State)
1.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 07, 2025 E NutritionF0812 Corrected
Apr 07, 2025 D Resident RightsF0550 Corrected
Apr 07, 2025 D Resident RightsF0578 Corrected
Feb 21, 2024 F AdministrationF0867 Corrected
Feb 21, 2024 C Nursing ServicesF0732 Corrected
Feb 21, 2024 E NutritionF0806 Corrected
Feb 21, 2024 F NutritionF0812 Corrected
Feb 21, 2024 D NutritionF0814 Corrected
Feb 21, 2024 D Quality of CareF0684 Corrected
Feb 21, 2024 D Resident RightsF0584 Corrected
Sep 14, 2022 E NutritionF0812 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

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Operated by Brookdale