Medium-capacity home · Offers a balance of services and community atmosphere.
Legacy Heights
Tucked away in the serene neighborhood of Charlotte, NC, Legacy Heights is a peaceful senior living community that offers assisted living, memory care, respite care, and short-term stays. The community offers beautifully appointed apartments with access to numerous services, including weekly housekeeping and linen service, restaurant-style dining, 24/7 front desk concierge and nursing team. Featuring Five Star’s award-winning Bridge to Rediscovery Alzheimer’s and dementia care program, the community provides residents’ dealing with memory loss the right support and care.
Committed to giving its residents a vibrant lifestyle with access to comprehensive care, the community provides tailored medical resources and a team trained to help residents in all aspects of their well-being. With a wealth of amenities, such as a spacious activity center, numerous social and recreational events, and a full-service barber and beauty salon, residents never ran out of things to enjoy and do.
Community insights.
About this community
Staffing
Key information about the people who lead and staff this community.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2016 vs. North Carolina state average• Total deficiencies (80% above)
• Deficiencies per inspection (18% above)
• Inspection deficiency rate (9% above) 1 Better Metrics better than North Carolina average:
• Inspections with deficiencies (26% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
| 83 | 46 | This facility has 80% more total deficiencies than a typical North Carolina assisted living residence (83 vs. NC avg 46).↑ 80% worse |
|
Deficiencies per inspection
| 5.9 | 5.01 | This facility has 18% more deficiencies per inspection than a typical North Carolina assisted living residence (5.9 vs. NC avg 5.01).↑ 18% worse |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 14 | 21 | This facility has had 33% fewer total inspections than the North Carolina average (14 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer |
|
Inspections with deficiencies
| 14 | 19 | This facility has 26% fewer inspections with deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 19).↓ 26% better |
|
Inspection deficiency rate
| 100% | 92% | This facility has 8 percentage points higher inspection deficiency rate than a typical North Carolina assisted living residence (100% vs. NC avg 92%).↑ 8% worse |
What does this home offer?
Pets Allowed
Housing Options: Studio / Suite
Building Type: 2-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Living Spaces & Floor Plans for Legacy Heights
Places of interest near Legacy Heights
11230 Ballantyne Trace Ct, Charlotte, NC 28277 — 3.75 miles to nearest hospital (Atrium Health Pineville)
Calculate Travel Distance to Legacy Heights
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Compare Assisted Living around Charlotte
Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
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DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Legacy Heights | AL MC RC | Charlotte (Ballantyne) | 122
Facility
122
NC AVG
72
Rank
#33 / 387 | Yes |
59
Facility
59
NC AVG
36
Rank
#77 / 536 |
27.0%
Facility
27.0%
NC AVG
70.6%
Rank
#221 / 232 | - | 0.00/200
Facility
0.00/200
NC AVG
92.2
Rank
#305 / 321 | 14 | 100%
Facility
100%
NC AVG
91.8%
Rank
#138 / 333 | Studio / Suite | |
| Terrabella Lake Norman | AL IL MC | Mooresville | 120
Facility
120
NC AVG
72
Rank
#35 / 387 | Yes |
46
Facility
46
NC AVG
36
Rank
#186 / 536 |
100.0%
Facility
100.0%
NC AVG
70.6%
Rank
#1 / 232 | C+ | 96.00/200
Facility
96.00/200
NC AVG
92.2
Rank
#205 / 321 | 13 | 92%
Facility
92%
NC AVG
91.8%
Rank
#97 / 333 | Suite / 1 Bed / 2 Bed | |
| Brookdale South Charlotte | AL MC | Charlotte (Wessex Square) | 82
Facility
82
NC AVG
72
Rank
#142 / 387 | Yes |
16
Facility
16
NC AVG
36
Rank
#407 / 536 |
74.4%
Facility
74.4%
NC AVG
70.6%
Rank
#124 / 232 | A+ | 101.50/200
Facility
101.50/200
NC AVG
92.2
Rank
#103 / 321 | 7 | 86%
Facility
86%
NC AVG
91.8%
Rank
#53 / 333 | Private Rooms / Semi-Private Rooms | |
| Terrabella Little Avenue | AL MC | Charlotte (Carmel) | 62
Facility
62
NC AVG
72
Rank
#222 / 387 | Yes |
72
Facility
72
NC AVG
36
Rank
#24 / 536 |
98.4%
Facility
98.4%
NC AVG
70.6%
Rank
#33 / 232 | - | 88.50/200
Facility
88.50/200
NC AVG
92.2
Rank
#270 / 321 | 13 | 100%
Facility
100%
NC AVG
91.8%
Rank
#138 / 333 | Suite | |
| Merrywood on Park | AL IL NH | Charlotte (Ashbrook - Clawson Village) | 20
Facility
20
NC AVG
72
Rank
#331 / 387 | Yes |
57
Facility
57
NC AVG
36
Rank
#101 / 536 |
80.0%
Facility
80.0%
NC AVG
70.6%
Rank
#99 / 232 | A+ | 97.00/200
Facility
97.00/200
NC AVG
92.2
Rank
#189 / 321 | 10 | 100%
Facility
100%
NC AVG
91.8%
Rank
#138 / 333 | Studio / 1 Bed / 2 Bed |
Financial Assistance for
Assisted Living in North Carolina
Legacy Heights is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
More homes from the same operator
Frequently Asked Questions about Legacy Heights
What neighborhood is Legacy Heights in?
Legacy Heights is in the Ballantyne neighborhood of Charlotte.
Is Legacy Heights in a walkable area?
Legacy Heights has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Legacy Heights?
According to NC state health department records, Legacy Heights's license number is HAL-060-152.
What is the occupancy rate at Legacy Heights?
Legacy Heights's occupancy is 27%.
How long has Legacy Heights been in business?
Legacy Heights has been operating for approximately 26 years, based on available licensing and registration records.
Are pets allowed at Legacy Heights?
Yes, Legacy Heights allows residents to bring their pets.
How many beds does Legacy Heights have?
Legacy Heights has 122 beds.
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