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An elegant and luxurious home steeped in excellence, Arbor Terrace at Exton has raised the standard of senior living. Their dedicated team of professional staff strives to provide care that is nothing short of extraordinary. The luxurious community practices a results-driven lifestyle that aims to provide quality service for its personal care and memory care seniors.
They offer an array of opportunities to be discovered–through its activities and programs, allowing for a mentally and physically stimulating environment for residents. Supportive living is given for individuals with specific care in terms of helping with daily living and dementia care– that is, assistance with bathing, grooming, dressing, medication management, and activities for physical and mental stimulation activities.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 4m per day | ▲ 56% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 41m per day | ▼ 27% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 41m per day | ▲ 20% State avg: 2h 14m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 53m per day | ▲ 13% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 67% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 51m per day | ▲ 76% State avg: 29m per day · National avg: 29m per day |
Higher than the Pennsylvania average: 78.7%Arbor Terrace Exton is legally operated by Csh Exton Lessee Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.
21 points below the Pennsylvania average for assisted living residences (83/100)
Rank #437 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 437th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Inspection score: 62 out of 100. Letter grade D-. 21 points below the Pennsylvania average for assisted living residences (83/100)
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 120 | 63 | This facility has 90% more total citations than a typical Pennsylvania assisted living residence (120 vs. PA avg 63).↑ 90% worse Rank #420 / 482 Total citations — State benchmarked This home is ranked 420th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Citations per year
Average citations per year since 2021.
| 24 | 12.6 | This facility has 90% more citations per year than a typical Pennsylvania assisted living residence (24 vs. PA avg 12.6).↑ 90% worse |
|
Citations per inspection
Average citations per inspection.
| 5 | 5.7 | This facility has 12% fewer citations per inspection than a typical Pennsylvania assisted living residence (5 vs. PA avg 5.7).↓ 12% better Rank #320 / 482 Citations per inspection — State benchmarked This home is ranked 320th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 11 | This facility has 118% more total inspections than a typical Pennsylvania assisted living residence (24 vs. PA avg 11).↑ 118% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 22 | 8 | This facility has 175% more inspections with citations than a typical Pennsylvania assisted living residence (22 vs. PA avg 8).↑ 175% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 92% | 73% | This facility has 19 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (92% vs. PA avg 73%).↑ 19% worse Rank #456 / 482 Inspection citation rate — State benchmarked This home is ranked 456th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 4 | This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #405 / 482 Total complaints — State benchmarked This home is ranked 405th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2021.
| 1.4 | 0.8 | This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.35
13% worse than Pennsylvania averagePennsylvania average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.62
45% worse than Pennsylvania averagePennsylvania average: 1.12
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
8% better than Pennsylvania averagePennsylvania average: 25.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.8%
29% better than Pennsylvania averagePennsylvania average: 8.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
60% worse than Pennsylvania averagePennsylvania average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.9%
38% better than Pennsylvania averagePennsylvania average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.6%
22% better than Pennsylvania averagePennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Sue Haines is the Executive Director at Arbor Terrace Exton, bringing 35 years of experience including 28 years in senior living. She has served as a Nursing Home Administrator and Personal Care Home Administrator, licensed in Pennsylvania and Delaware. Sue is passionate about working with seniors and enjoys gardening, repurposing antique furniture, and spending time with her family and pets.
2.2 miles from city center
Estimated distance in miles from Exton's city center to Arbor Terrace Exton's address, calculated via Google Maps.
— 6.78 miles to nearest hospital (Bryn Mawr Rehab Hospital)
Add your location
Arbor Terrace Exton is located in Exton, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Eagleview Landing |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Exton | 121
Facility
121
PA AVG
94
Rank
#122 / 555 | Yes |
30
Facility
30
PA AVG
46
Rank
#468 / 668 | Eagleview Landing LP | 66
Facility
66
PA AVG
83
Rank
#410 / 460 | 21 | 10
Facility
10
PA AVG
4
Rank
#459 / 482 | 85.7%
Facility
85.7%
PA AVG
72.7%
Rank
#420 / 482 | 350
Facility
350
PA AVG
63
Rank
#476 / 482 | 16.7
Facility
16.7
PA AVG
5.7
Rank
#470 / 482 | Profit | 97
Facility
97
PA AVG
76.9
Rank
#107 / 361 | 1.39 | - | Studio / 1 Bed / 2 Bed | - |
| Eagleview Landing |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Exton | 121
Facility
121
PA AVG
94
Rank
#122 / 555 | Yes |
31
Facility
31
PA AVG
46
Rank
#457 / 668 | Eagleview Landing LP | 66
Facility
66
PA AVG
83
Rank
#410 / 460 | 21 | 10
Facility
10
PA AVG
4
Rank
#459 / 482 | 85.7%
Facility
85.7%
PA AVG
72.7%
Rank
#420 / 482 | 350
Facility
350
PA AVG
63
Rank
#476 / 482 | 16.7
Facility
16.7
PA AVG
5.7
Rank
#470 / 482 | Profit | 97
Facility
97
PA AVG
76.9
Rank
#107 / 361 | 1.39 |
57.9%
Facility
57.9%
PA AVG
68.8%
Rank
#359 / 485 | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Paoli |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Malvern (General Warren Village) | 110
Facility
110
PA AVG
94
Rank
#166 / 555 | Yes |
23
Facility
23
PA AVG
46
Rank
#514 / 668 | Welltower Opco Group LLC | 77
Facility
77
PA AVG
83
Rank
#315 / 460 | 14 | 7
Facility
7
PA AVG
4
Rank
#405 / 482 | 71.4%
Facility
71.4%
PA AVG
72.7%
Rank
#288 / 482 | 50
Facility
50
PA AVG
63
Rank
#294 / 482 | 3.6
Facility
3.6
PA AVG
5.7
Rank
#224 / 482 | Profit | - | - |
54.5%
Facility
54.5%
PA AVG
68.8%
Rank
#385 / 485 | Studio / 1 Bed / 2 Bed | A+ |
| Exton Senior Living |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Exton | 100
Facility
100
PA AVG
94
Rank
#203 / 555 | Yes |
42
Facility
42
PA AVG
46
Rank
#367 / 668 | Snh Penn Tenant LLC | 71
Facility
71
PA AVG
83
Rank
#372 / 460 | 14 | 7
Facility
7
PA AVG
4
Rank
#405 / 482 | 85.7%
Facility
85.7%
PA AVG
72.7%
Rank
#420 / 482 | 77
Facility
77
PA AVG
63
Rank
#375 / 482 | 5.5
Facility
5.5
PA AVG
5.7
Rank
#347 / 482 | Profit | 79
Facility
79
PA AVG
76.9
Rank
#162 / 361 | 1.34 |
59.0%
Facility
59.0%
PA AVG
68.8%
Rank
#346 / 485 | Studio / 1 Bed / Semi-Private Rooms | - |
| Arbor Terrace Exton |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 99
Facility
99
PA AVG
94
Rank
#226 / 555 | Yes |
34
Facility
34
PA AVG
46
Rank
#426 / 668 | Csh Exton Lessee LLC | 62
Facility
62
PA AVG
83
Rank
#437 / 460 | 24 | 7
Facility
7
PA AVG
4
Rank
#405 / 482 | 91.7%
Facility
91.7%
PA AVG
72.7%
Rank
#456 / 482 | 120
Facility
120
PA AVG
63
Rank
#420 / 482 | 5.0
Facility
5.0
PA AVG
5.7
Rank
#320 / 482 | Profit | 111
Facility
111
PA AVG
76.9
Rank
#69 / 361 | 1.32 |
84.8%
Facility
84.8%
PA AVG
68.8%
Rank
#84 / 485 | Studio / 1 Bed / 2 Bed | - |
The legal owner and operator of Arbor Terrace Exton is Csh Exton Lessee Llc.
Arbor Terrace Exton has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to PA state health department records, Arbor Terrace Exton's license number is 147930.
According to PA state health department records, Arbor Terrace Exton's license expires on July 27, 2026.
Arbor Terrace Exton's occupancy is 85%.
Arbor Terrace Exton has 99 beds.
Arbor Terrace Exton has had 120 recently reported deficiencies.
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