Arbor Terrace Exton
An elegant and luxurious home steeped in excellence, Arbor Terrace at Exton has raised the standard of senior living. Their dedicated team of professional staff strives to provide care that is nothing short of extraordinary. The luxurious community practices a results-driven lifestyle that aims to provide quality service for its personal care and memory care seniors.
They offer an array of opportunities to be discovered–through its activities and programs, allowing for a mentally and physically stimulating environment for residents. Supportive living is given for individuals with specific care in terms of helping with daily living and dementia care– that is, assistance with bathing, grooming, dressing, medication management, and activities for physical and mental stimulation activities.
About this community
Occupancy
Arbor Terrace Exton is legally operated by Csh Exton Lessee LLC.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
3vs 0.9 avg↑ 233% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (90% above)
• Citations per year (90% above)
• Inspections with citations (175% above)
• Inspection citation rate (26% above)
• Total complaints (75% above)
• Complaints per year (75% above) 1 Better Metrics better than Pennsylvania average:
• Citations per inspection (12% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 120 | 63 | This facility has 90% more total citations than a typical Pennsylvania assisted living residence (120 vs. PA avg 63).↑ 90% worse Rank #417 / 478 Total citations — State benchmarked This home is ranked 417th out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 24 | 12.6 | This facility has 90% more citations per year than a typical Pennsylvania assisted living residence (24 vs. PA avg 12.6).↑ 90% worse |
|
Citations per inspection
| 5 | 5.7 | This facility has 12% fewer citations per inspection than a typical Pennsylvania assisted living residence (5 vs. PA avg 5.7).↓ 12% better Rank #317 / 478 Citations per inspection — State benchmarked This home is ranked 317th out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 24 | 11 | This facility has had 118% more total inspections than the Pennsylvania average (24 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 118% more |
|
Inspections with citations
| 22 | 8 | This facility has 175% more inspections with citations than a typical Pennsylvania assisted living residence (22 vs. PA avg 8).↑ 175% worse |
|
Inspection citation rate
| 92% | 73% | This facility has 19 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (92% vs. PA avg 73%).↑ 19% worse Rank #453 / 478 Inspection citation rate — State benchmarked This home is ranked 453rd out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 7 | 4 | This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #401 / 478 Total complaints — State benchmarked This home is ranked 401st out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 1.4 | 0.8 | This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 2, 2025 renewal inspection found 17 deficiencies including unsecured poisonous materials, medication management errors, and food storage issues; all corrections were implemented by June 5, 2025.
- March 27, 2025 complaint follow-up substantiated safety risks after a resident eloped through a broken window and exit door egress was blocked; medication documentation remained incomplete.
- Multiple follow-ups from January to October 2024 confirmed full implementation of plans of correction addressing unlocked poisonous materials, medication administration, and staff training deficiencies.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
Short-stay resident measures
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Sue Haines is the Executive Director at Arbor Terrace Exton, bringing 35 years of experience including 28 years in senior living. She has served as a Nursing Home Administrator and Personal Care Home Administrator, licensed in Pennsylvania and Delaware. Sue is passionate about working with seniors and enjoys gardening, repurposing antique furniture, and spending time with her family and pets.
Places of interest near Arbor Terrace Exton
2.2 miles from city center
Estimated distance in miles from Exton's city center to Arbor Terrace Exton's address, calculated via Google Maps.
Calculate Travel Distance to Arbor Terrace Exton
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Compare Memory Care around Exton
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Eagleview Landing | MC AL | Exton | 121
Facility
121
PA AVG
94
Rank
#122 / 554 | Yes |
30
Facility
30
PA AVG
46
Rank
#467 / 667 | Eagleview Landing LP | 66
Facility
66
PA AVG
83
Rank
#410 / 460 | 21 | 10
Facility
10
PA AVG
4
Rank
#455 / 478 | 85.7%
Facility
85.7%
PA AVG
72.7%
Rank
#417 / 478 | 350
Facility
350
PA AVG
63
Rank
#472 / 478 | 16.7
Facility
16.7
PA AVG
5.7
Rank
#467 / 478 | Profit | 97
Facility
97
PA AVG
76.9
Rank
#106 / 356 | 1.39 | - | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Paoli | MC AL RC | Malvern (General Warren Village) | 110
Facility
110
PA AVG
94
Rank
#165 / 554 | Yes |
23
Facility
23
PA AVG
46
Rank
#513 / 667 | Welltower Opco Group LLC | 77
Facility
77
PA AVG
83
Rank
#315 / 460 | 14 | 7
Facility
7
PA AVG
4
Rank
#401 / 478 | 71.4%
Facility
71.4%
PA AVG
72.7%
Rank
#286 / 478 | 50
Facility
50
PA AVG
63
Rank
#291 / 478 | 3.6
Facility
3.6
PA AVG
5.7
Rank
#221 / 478 | Profit | - | - | 54.5% | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Exton | MC AL RC | Exton (Sunrise Boulevard) | 106
Facility
106
PA AVG
94
Rank
#182 / 554 | Yes |
47
Facility
47
PA AVG
46
Rank
#319 / 667 | Al One Pa Investments Opco LLC | 70
Facility
70
PA AVG
83
Rank
#377 / 460 | 17 | 8
Facility
8
PA AVG
4
Rank
#426 / 478 | 88.2%
Facility
88.2%
PA AVG
72.7%
Rank
#440 / 478 | 85
Facility
85
PA AVG
63
Rank
#385 / 478 | 5.0
Facility
5.0
PA AVG
5.7
Rank
#317 / 478 | Profit | - | - | - | - | - |
| Exton Senior Living | MC AL RC | Pike Exton | 100
Facility
100
PA AVG
94
Rank
#203 / 554 | Yes |
42
Facility
42
PA AVG
46
Rank
#366 / 667 | Snh Penn Tenant LLC | 71
Facility
71
PA AVG
83
Rank
#372 / 460 | 14 | 7
Facility
7
PA AVG
4
Rank
#401 / 478 | 85.7%
Facility
85.7%
PA AVG
72.7%
Rank
#417 / 478 | 77
Facility
77
PA AVG
63
Rank
#372 / 478 | 5.5
Facility
5.5
PA AVG
5.7
Rank
#345 / 478 | Profit | 79
Facility
79
PA AVG
76.9
Rank
#161 / 356 | 1.34 | 59.0% | Studio / 1 Bed / Semi-Private Rooms | - |
| Arbor Terrace Exton | MC | Exton | 99
Facility
99
PA AVG
94
Rank
#226 / 554 | Yes |
34
Facility
34
PA AVG
46
Rank
#425 / 667 | Csh Exton Lessee LLC | 62
Facility
62
PA AVG
83
Rank
#437 / 460 | 24 | 7
Facility
7
PA AVG
4
Rank
#401 / 478 | 91.7%
Facility
91.7%
PA AVG
72.7%
Rank
#453 / 478 | 120
Facility
120
PA AVG
63
Rank
#417 / 478 | 5.0
Facility
5.0
PA AVG
5.7
Rank
#317 / 478 | Profit | 111
Facility
111
PA AVG
76.9
Rank
#69 / 356 | 1.32 | 84.8% | Studio / 1 Bed / 2 Bed | - |
Financial Assistance for
Memory Care in Pennsylvania
Arbor Terrace Exton is located in Exton, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Frequently Asked Questions about Arbor Terrace Exton
Who is the owner of Arbor Terrace Exton?
Arbor Terrace Exton is legally operated by Csh Exton Lessee LLC.
Is Arbor Terrace Exton in a walkable area?
Arbor Terrace Exton has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Arbor Terrace Exton?
According to PA state health department records, Arbor Terrace Exton's license number is 147930.
When does Arbor Terrace Exton's license expire?
According to PA state health department records, Arbor Terrace Exton's license expires on July 27, 2026.
What is the occupancy rate at Arbor Terrace Exton?
Arbor Terrace Exton's occupancy is 85%.
Are pets allowed at Arbor Terrace Exton?
Yes, Arbor Terrace Exton allows residents to bring their pets.
Does Arbor Terrace Exton operate as a for-profit or non-profit?
Arbor Terrace Exton is registered as a for-profit in PA.





