Abria Del Cielo

Overview of Abria Del Cielo

Operated by Mere Enterprises, Inc., Abria Del Cielo is a large assisted living community in the Perris Hills neighborhood of San Bernardino, California. Criselda Espiritu Santo serves as the administrator, and Edna Medrano is the President. The two-story community has 240 beds and has been serving residents for 15 years.

It is located about half a mile from St. Bernardine Medical Center, keeping hospital care within easy reach, and approximately 2 miles from downtown San Bernardino. Residents can choose from private and semi-private rooms.

Residents receive 24-hour staff supervision, 12-hour nursing coverage, medication management, and assistance with activities such as bathing and toileting. The community also supports residents living with diabetes and other ongoing health conditions. Also, 24-hour emergency response systems are available. Meals are prepared to meet each resident’s individual nutritional needs.

Transportation services and fitness and recreation programs are part of daily life. Pets are not welcome here. The area has a Walk Score of 64, which means it’s moderately walkable. Some errands can be completed on foot, with a mix of nearby amenities within reach.

The community currently has 134 of its 240 beds occupied, giving families more move-in availability than many communities of a similar size. Families considering Abria Del Cielo can ask about current room availability and floor plan options during a tour.

State inspections have generally found the community’s daily operations to comply. However, earlier reviews identified concerns involving resident supervision and the safe storage of cleaning supplies. Those issues were later addressed by the community.

Facility Direct Line (909) 884-4757

240-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

15 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 64 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

56%

Lower than the California average: 72.8%

Occupied beds

134 / 240

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceMay 21, 2012

CountySan Bernardino

Abria Del Cielo is legally operated by Mere Enterprises, Inc, and administered by Criselda Espiritu Santo.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 13 citations 64 total visits 45 complaint visits 5 official inspections 36 complaint investigations

Inspection Score

20 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	13	10	This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	5	3	This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #1095 / 1434 Serious citations (Type A) — State benchmarked This home is ranked 1095th out of 1434 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1434 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	8	4	This facility has 100% more moderate citations (type b) than a typical California assisted living residence (8 vs. CA avg 4).↑ 100% worse
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	64	16	This facility has had 300% more total inspections than the California average (64 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 300% more
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	45	13	This facility has had 246% more complaint visits than the California average (45 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 246% more Rank #1334 / 1388 Complaint visits — State benchmarked This home is ranked 1334th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	14	7	This facility has had 100% more other visits than the California average (14 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	36	10	This facility has had 260% more complaint investigations than the California average (36 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↑ 260% more

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Two-story

Transportation Services

Fitness and Recreation

2.0 miles from city center Estimated distance in miles from San Bernardino's city center to Abria Del Cielo's address, calculated via Google Maps. — 0.45 miles to nearest hospital (St. Bernardine Medical Center)

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Compare Assisted Living around San Bernardino

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Abria Del Cielo	AL	San Bernardino (Perris Hills)	240 Facility 240 CA AVG 104 Rank #100 / 1646	No	64	61 Facility 61 CA AVG 81 Rank #1325 / 1475	64	45 Facility 45 CA AVG 13 Rank #1334 / 1388	5 Facility 5 CA AVG 3 Rank #1095 / 1434	15 Facility 15 CA AVG 13 Rank #518 / 1504	55.8%	A+	Mere Enterprises, Inc	Private Rooms / Semi-Private Rooms
Villas at San Bernardino	AL MC	San Bernardino (Shandin Hills)	144 Facility 144 CA AVG 104 Rank #400 / 1646	Yes	46	77 Facility 77 CA AVG 81 Rank #911 / 1475	13	7 Facility 7 CA AVG 13 Rank #717 / 1388	5 Facility 5 CA AVG 3 Rank #1095 / 1434	18 Facility 18 CA AVG 13 Rank #453 / 1504	63.9%	A+	Villas At San Bernardino, LLC	Studio / 1 Bed
Brightwater Senior Living of Highland	AL MC	Highland	115 Facility 115 CA AVG 104 Rank #615 / 1646	No	37 Facility 37 CA AVG 59 Rank #1602 / 2058	65 Facility 65 CA AVG 81 Rank #1253 / 1475	31	19 Facility 19 CA AVG 13 Rank #1107 / 1388	7 Facility 7 CA AVG 3 Rank #1204 / 1434	12 Facility 12 CA AVG 13 Rank #604 / 1504	79.1%	A+	Highland Al-Mc Gp LLC As Gp Of Highland Al-Mc Grou	-
La Posada	AL MC RC	San Bernardino	11 Facility 11 CA AVG 104 Rank #1303 / 1646	Yes	76 Facility 76 CA AVG 59 Rank #529 / 2058	86 Facility 86 CA AVG 81 Rank #649 / 1475	8	1 Facility 1 CA AVG 13 Rank #211 / 1388	1 Facility 1 CA AVG 3 Rank #478 / 1434	33 Facility 33 CA AVG 13 Rank #88 / 1504	63.6%	-	O. Ruth Hernandez	-
VIPHealth Services – San Bernardino	AL	San Bernardino (Shandin Hills)	6 Facility 6 CA AVG 104 Rank #1319 / 1646	No	46	96 Facility 96 CA AVG 81 Rank #1 / 1475	3	0 Facility 0 CA AVG 13 Rank #1 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1434	4 Facility 4 CA AVG 13 Rank #1128 / 1504	66.7%	-	Viphealth Services, LLC	Private Rooms / Semi-Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Abria Del Cielo in?

Abria Del Cielo is in the Perris Hills neighborhood of San Bernardino.

Who is the owner of Abria Del Cielo?

Abria Del Cielo is legally operated by Mere Enterprises, Inc, and administered by Criselda Espiritu Santo.

Is Abria Del Cielo in a walkable area?

Abria Del Cielo has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Abria Del Cielo?

Abria Del Cielo's occupancy is 56%.

How long has Abria Del Cielo been in business?

Abria Del Cielo has been operating for approximately 15 years, based on available licensing and registration records.

Are pets allowed at Abria Del Cielo?

No, Abria Del Cielo has a no-pet policy.

Who is the administrator of Abria Del Cielo?

Criselda Espiritu Santo is the administrator of Abria Del Cielo.

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