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Villas at San Bernardino
Assisted Living & Memory Care · San Bernardino, CA
Exterior view of assisted living facility building Exterior view of the Villas at San Bernardino facility. Exterior view of Villas at San Bernardino entrance. Exterior view of the facility with landscaping. Exterior view of the facility entrance with seating. Aerial view of Villas at San Bernardino facility Signage of Villas at San Bernardino with flowers Bright common area with seating and decor Dining room set up for a meal service Common area with seating and decor Gazebo and pathway in landscaped outdoor area Pathway through a garden with flowers and trees Outdoor seating area with fans and furnishings Dining area with tables and chairs set up Reception area with a wooden desk and plants. Welcoming lobby area with seating and a reception desk. Dining area with decorated tables and chairs. Well-furnished interior room with natural light A cozy private resident room with a bed and seating. Cozy common area with chairs and family photos Cozy common area with bookshelves and seating Cozy reading area with shelves and a puzzle table Dining room setup with tables and chairs. Cozy common area with seating and a fireplace Outdoor seating area with plants and decor. Common area with seating and decor Statue of a couple sitting on a bench in a garden. Outdoor lounge area with comfortable seating Outdoor patio area with fountain and seating Welcoming lobby area with decorative elements and information. Hallway with framed pictures and decorative flags Comfortable common area with seating and plants Private resident room with kitchenette and seating area Common seating area with comfortable chairs and decorations. Dining area with food service options. Cozy interior in a senior living facility with a fireplace Outdoor seating area with plants and furniture Bright, inviting common area with dining table. Cozy common area with seating and plants. Common area with tables and chairs Interior view of a salon area with styling chairs and mirrors. Plated meal with shrimp and salad in dining area Interior space with a nail station and decorative art Plate of meatloaf with sides served in dining area. Common area with seating and a TV. Cozy resident room with natural light and decor. Activity room with a round table and game supplies. Cozy resident room with a bed and window Gourmet meal served in a dining area A kitchenette area in a resident room Plated meal with chicken, rice, and spinach Gourmet meal served in the dining area A plate of meatloaf with mashed potatoes and garnish. Plate of fried fish with sides and garnish A plated meal with fish, vegetables, and sauce. Interior kitchen area with wooden cabinets Plate of food with meatloaf, mashed potatoes, and vegetables. Clean bathroom with safety features and decor A fresh salad served in a dining area. Plated fish dish with sides and garnish Creamy soup garnished with colorful toppings Plate of chicken pasta with mixed vegetables Plate of food with mashed potatoes and fish A plate of shrimp scampi with vegetables and toast. Plated meal of grilled chicken and vegetables Creamy soup garnished with vegetables Plated meal featuring vegetables and fish Clean and accessible bathroom with safety features. Bowl of creamy soup garnished with herbs. Bowl of creamy soup garnished with peppers. Elegant bathroom with soft decor and amenities. Bowl of soup garnished with parsley and red pepper Floor plan of a resident room layout Villas at San Bernardino, assisted living in San Bernardino, CA A resident and caregiver enjoying a moment outdoors. Senior resident smiling with staff support Residents engaged in an outdoor painting activity. YouTube Video

Villas at San Bernardino

Assisted Living & Memory Care · San Bernardino, CA
2985 N G St, San Bernardino, CA 92405 View map Calculator: See prices in your area
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Overview of Villas at San Bernardino

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Located in San Bernardino, CA, is Villas at San Bernardino, an upscale senior living community designed for seniors needing assisted living and memory care services. Their memory care facility is dedicated in providing top quality care to its residents; from their well appointed studio and one bedroom accommodations that feature emergency call systems, to their 24 hour staff availability. Residents of the Villas at San Bernardino are provided assistance with daily living activities, and specialized programs for Alzheimer’s and other forms of dementia.

Additionally, they offer a rich array of amenities aimed at residents’ social and physical needs, including all day restaurant dining, pharmacy services, pet therapy, yoga, weekly live entertainment, and weekly lunch outings. They also provide regular housekeeping and laundry services to ensure cleanliness and keep the facility sanitized.

Facility Direct Line (909) 883-7703
Facility Direct Line (909) 883-7703 info@villasatsb.com
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Bed community size
144-bed community Rank #400 / 1646Bed count — State benchmarkedThis home is ranked 400th out of 1646 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18 years in operation Rank #453 / 1504Years in operation — State benchmarkedThis home is ranked 453rd out of 1504 homes in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
64%
Rank #1110 / 1492Occupancy rate — State benchmarkedThis home is ranked 1110th out of 1492 homes in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1492. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
92 / 144
Average occupied beds in California homes 87 beds

Awards

award-winning

License Details

Facility TypeResidential Care Elderly
IssuanceSeptember 30, 2024
CountySan Bernardino
License Number365530213
State License Types365530213

Ownership & Operating Entity

Villas at San Bernardino is legally operated by Villas At San Bernardino, LLC, and administered by Yvette Navarro.

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Home Care

Additional Policies & Features

Linen ServiceYes

Amenities & Lifestyle

Salon
Transportation
Housekeeping
Activities
Specific ProgramsShort-Term Stays
Religious Services

Contact Villas at San Bernardino

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2024 · 2 years of data These figures come from state-published inspection data. 6 citations 13 total visits 7 complaint visits 1 official inspection 4 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

4 points below the California average for assisted living residences (81/100)

Rank #911 / 1475 in California Inspection Score — State benchmarked This home is ranked 911th out of 1475 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1475 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 77 out of 100. Letter grade C+. 4 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Serious citations (Type A) (67% above) 3 Better Metrics better than California average:
• Total citations (40% below)
• Moderate citations (Type B) (75% below)
• Citations per inspection (85% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 610 This facility has 40% fewer total citations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 53 This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #1095 / 1434 Serious citations (Type A) — State benchmarked This home is ranked 1095th out of 1434 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1434 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 14 This facility has 75% fewer moderate citations (type b) than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Citations per inspection Info Average citations per inspection. 0.53.3 This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 1316 This facility has had 19% fewer total inspections than the California average (13 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 19% fewer
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 713 This facility has had 46% fewer complaint visits than the California average (7 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 46% fewer Rank #717 / 1388 Complaint visits — State benchmarked This home is ranked 717th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 57 This facility has had 29% fewer other visits than the California average (5 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 29% fewer
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 14 This facility has had 75% fewer official inspections than the California average (1 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 410 This facility has had 60% fewer complaint investigations than the California average (4 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 60% fewer
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Villas at San Bernardino

Address 3.2 miles from city center Info Estimated distance in miles from San Bernardino's city center to Villas at San Bernardino's address, calculated via Google Maps. — 1.43 miles to nearest hospital (St. Bernardine Medical Center)

Calculate Travel Distance to Villas at San Bernardino

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Compare Assisted Living around San Bernardino

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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AL
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240
Facility 240
CA AVG 104
Rank #100 / 1646
No 64
61
Facility 61
CA AVG 81
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64
45
Facility 45
CA AVG 13
Rank #1334 / 1388
5
Facility 5
CA AVG 3
Rank #1095 / 1434
15
Facility 15
CA AVG 13
Rank #518 / 1504
 55.8% A+Mere Enterprises, IncPrivate Rooms / Semi-Private Rooms
Villas at San Bernardino
AL
MC
San Bernardino (Shandin Hills)
144
Facility 144
CA AVG 104
Rank #400 / 1646
Yes 46
77
Facility 77
CA AVG 81
Rank #911 / 1475
13
7
Facility 7
CA AVG 13
Rank #717 / 1388
5
Facility 5
CA AVG 3
Rank #1095 / 1434
18
Facility 18
CA AVG 13
Rank #453 / 1504
 63.9% A+Villas At San Bernardino, LLCStudio / 1 Bed
Brightwater Senior Living of Highland
AL
MC
Highland
115
Facility 115
CA AVG 104
Rank #615 / 1646
No
37
Facility 37
CA AVG 59
Rank #1602 / 2058
65
Facility 65
CA AVG 81
Rank #1253 / 1475
31
19
Facility 19
CA AVG 13
Rank #1107 / 1388
7
Facility 7
CA AVG 3
Rank #1204 / 1434
12
Facility 12
CA AVG 13
Rank #604 / 1504
 79.1% A+Highland Al-Mc Gp LLC As Gp Of Highland Al-Mc Grou-
La Posada
AL
MC
RC
San Bernardino
11
Facility 11
CA AVG 104
Rank #1303 / 1646
Yes
76
Facility 76
CA AVG 59
Rank #529 / 2058
86
Facility 86
CA AVG 81
Rank #649 / 1475
8
1
Facility 1
CA AVG 13
Rank #211 / 1388
1
Facility 1
CA AVG 3
Rank #478 / 1434
33
Facility 33
CA AVG 13
Rank #88 / 1504
 63.6% -O. Ruth Hernandez-
VIPHealth Services – San Bernardino
AL
San Bernardino (Shandin Hills)
6
Facility 6
CA AVG 104
Rank #1319 / 1646
No 46
96
Facility 96
CA AVG 81
Rank #1 / 1475
3
0
Facility 0
CA AVG 13
Rank #1 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1434
4
Facility 4
CA AVG 13
Rank #1128 / 1504
 66.7% -Viphealth Services, LLCPrivate Rooms / Semi-Private Rooms
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Financial Assistance for
Assisted Living in California

Villas at San Bernardino is located in San Bernardino, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Villas at San Bernardino

What neighborhood is Villas at San Bernardino in?

Villas at San Bernardino is in the Shandin Hills neighborhood of San Bernardino.

Is Villas at San Bernardino in a walkable area?

Villas at San Bernardino has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Villas at San Bernardino?

Villas at San Bernardino's occupancy is 64%.

How long has Villas at San Bernardino been in business?

Villas at San Bernardino has been operating for approximately 18 years, based on available licensing and registration records.

Are pets allowed at Villas at San Bernardino?

Yes, Villas at San Bernardino allows residents to bring their pets.

Who is the administrator of Villas at San Bernardino?

Yvette Navarro is the administrator of Villas at San Bernardino.

How many beds does Villas at San Bernardino have?

Villas at San Bernardino has 144 beds.

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