Abria Del Cielo

Overview of Abria Del Cielo

Abria Del Cielo located in San Bernardino, CA, is a large assisted living facility dedicated to providing quality assisted living services and care to its residents. This senior living community provides 24 hour supervision, 12 hour nursing, medication management, as well as assistance with daily living activities such as bathing and toileting.

Residents can also expect support and assistance with diabetes management, and other lifetime illnesses, with their 24/7 emergency systems in place. As for their nutrition, Abria Del Cielo takes great care in preparing quality meals, making sure that each resident’s nutritional needs are met.

Facility Direct Line (909) 884-4757

240-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

15 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 64 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

56%

Lower than the California average: 72.8%

Occupied beds

134 / 240

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceMay 21, 2012

CountySan Bernardino

Abria Del Cielo is legally operated by Mere Enterprises, Inc, and administered by Criselda Espiritu Santo.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Edna Medrano, President (per BBB, record updated Jul 2026)

Since 2021 · 5 years of data 13 citations 64 total visits 45 complaint visits 5 official inspections 36 complaint investigations

Inspection Score

20 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection February 25, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	13	10	This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	5	3	This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #895 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 895th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	8	4	This facility has 100% more moderate citations (type b) than a typical California assisted living residence (8 vs. CA avg 4).↑ 100% worse
Citations per year Average citations per year since 2021.	2.6	2	This facility has 30% more citations per year than a typical California assisted living residence (2.6 vs. CA avg 2).↑ 30% worse
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	64	16	This facility has 300% more total visits than a typical California assisted living residence (64 vs. CA avg 16).↑ 300% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	45	13	This facility has 246% more complaint visits than a typical California assisted living residence (45 vs. CA avg 13).↑ 246% worse Rank #1334 / 1388 Complaint visits — State benchmarked This home is ranked 1334th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	14	7	This facility has 100% more other visits than a typical California assisted living residence (14 vs. CA avg 7).↑ 100% worse
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	36	10	This facility has 260% more complaint investigations than a typical California assisted living residence (36 vs. CA avg 10).↑ 260% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 6, 2025, found all complaint allegations unsubstantiated with no deficiencies cited.
The August 29, 2025 complaint investigation substantiated two deficiencies for failure to prevent resident aggression and failure to report incidents.
The May 22, 2025 annual inspection cited one deficiency for improper storage of bleach and cleaning supplies posing an immediate health risk.

Show Inspection Reports

What does this home offer?

No pets allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Two-story

Transportation Services

Fitness and Recreation

2.0 miles from city center Estimated distance in miles from San Bernardino's city center to Abria Del Cielo's address, calculated via Google Maps. — 0.45 miles to nearest hospital (St. Bernardine Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.


Abria Del Cielo	AL	San Bernardino (Perris Hills)	240 Facility 240 CA AVG 104 Rank #100 / 1648	No	64 Facility 64 CA AVG 57 Rank #922 / 2087	61 Facility 61 CA AVG 81 Rank #1287 / 1399	5	45 Facility 45 CA AVG 13 Rank #1334 / 1388	5 Facility 5 CA AVG 3 Rank #895 / 1160	15 Facility 15 CA AVG 13 Rank #492 / 1494	55.8%	A+	Mere Enterprises, Inc	Private Rooms / Semi-Private Rooms
Villas at San Bernardino	AL MC	San Bernardino (Shandin Hills)	144 Facility 144 CA AVG 104 Rank #401 / 1648	No	46 Facility 46 CA AVG 57 Rank #1443 / 2087	80 Facility 80 CA AVG 81 Rank #852 / 1399	1	7 Facility 7 CA AVG 13 Rank #715 / 1388	4 Facility 4 CA AVG 3 Rank #829 / 1160	18 Facility 18 CA AVG 13 Rank #430 / 1494	63.9%	A+	Villas At San Bernardino, LLC	Studio / 1 Bed
Brightwater Senior Living of Highland	AL MC	Highland	115 Facility 115 CA AVG 104 Rank #616 / 1648	No	37 Facility 37 CA AVG 57 Rank #1600 / 2087	66 Facility 66 CA AVG 81 Rank #1217 / 1399	5	19 Facility 19 CA AVG 13 Rank #1106 / 1388	5 Facility 5 CA AVG 3 Rank #895 / 1160	12 Facility 12 CA AVG 13 Rank #571 / 1494	79.1%	A+	Highland Al-Mc Gp LLC As Gp Of Highland Al-Mc Grou	-
La Posada	AL	San Bernardino	11 Facility 11 CA AVG 104 Rank #1305 / 1648	Yes	76 Facility 76 CA AVG 57 Rank #529 / 2087	86 Facility 86 CA AVG 81 Rank #630 / 1399	4	1 Facility 1 CA AVG 13 Rank #210 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	33 Facility 33 CA AVG 13 Rank #92 / 1494	63.6%	-	O. Ruth Hernandez	-

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Abria Del Cielo in?

Abria Del Cielo is in the Perris Hills neighborhood of San Bernardino.

Who is the owner of Abria Del Cielo?

Abria Del Cielo is legally operated by Mere Enterprises, Inc, and administered by Criselda Espiritu Santo.

Is Abria Del Cielo in a walkable area?

Abria Del Cielo has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Abria Del Cielo?

Abria Del Cielo's occupancy is 56%.

Are pets allowed at Abria Del Cielo?

No, Abria Del Cielo has a no-pet policy.

Who is the administrator of Abria Del Cielo?

Criselda Espiritu Santo is the administrator of Abria Del Cielo.

How many beds does Abria Del Cielo have?

Abria Del Cielo has 240 beds.

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