Abria Del Cielo
Assisted Living · San Bernardino, CA
ALM Inspection Grade B+ Info ALM's inspection grade is 88 / 100, a B+ — 5 points above the California average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Abria Del Cielo

Assisted Living · San Bernardino, CA
ALM Inspection Grade B+ Info ALM's inspection grade is 88 / 100, a B+ — 5 points above the California average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.

Overview of Abria Del Cielo

Operated by Mere Enterprises, Inc., Abria Del Cielo is a large assisted living community in the Perris Hills neighborhood of San Bernardino, California. Criselda Espiritu Santo serves as the administrator, and Edna Medrano is the President. The two-story community has 240 beds and has been serving residents for 15 years.

It is located about half a mile from St. Bernardine Medical Center, keeping hospital care within easy reach, and approximately 2 miles from downtown San Bernardino. Residents can choose from private and semi-private rooms.

Residents receive 24-hour staff supervision, 12-hour nursing coverage, medication management, and assistance with activities such as bathing and toileting. The community also supports residents living with diabetes and other ongoing health conditions. Also, 24-hour emergency response systems are available. Meals are prepared to meet each resident’s individual nutritional needs.

Transportation services and fitness and recreation programs are part of daily life. Pets are not welcome here. The area has a Walk Score of 64, which means it’s moderately walkable. Some errands can be completed on foot, with a mix of nearby amenities within reach.

The community currently has 134 of its 240 beds occupied, giving families more move-in availability than many communities of a similar size. Families considering Abria Del Cielo can ask about current room availability and floor plan options during a tour.

State inspections have generally found the community’s daily operations to comply. However, earlier reviews identified concerns involving resident supervision and the safe storage of cleaning supplies. Those issues were later addressed by the community.

By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 240 Rank #90 / 2023Bed count — State benchmarked This assisted living community is ranked 90th out of 2,023 assisted living communities we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

High-capacity home · May provide extensive amenities, services and programs.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #537 / 1980Years in operation — State benchmarked This assisted living community is ranked 537th out of 1,980 assisted living communities we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
16 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #589 / 1409Walk Score — State benchmarked This assisted living community is ranked 589th out of 1,409 assisted living communities we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
64 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #1568 / 1829Occupancy rate — State benchmarked This assisted living community is ranked 1568th out of 1,829 assisted living communities we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1829. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
55.8% This home usually has availability

Based on 134 residents and 240 beds. Source: state inspection report (Nov 2025)

Lower than the California average: 76.5%
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
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About This Community

License Details

Facility TypeResidential Care Elderly
IssuanceMay 21, 2012
CountySan Bernardino

Certifications & Programs

Assisted Living Waiver Program (ALWP) Provider — California Department of Health Care ServicesA branded program developed by this community's operator or its partners - a named approach to programming or care, rather than an independent external certification.

Ownership & Operating Entity

Abria Del Cielo is legally operated by Mere Enterprises, Inc, and administered by Criselda Espiritu Santo.

Additional Services

1 service
Transportation

Additional Policies & Features

Pets not allowed

Room Accommodations

Building TypeTwo-story
Room Types
Private Rooms Semi-Private Rooms

Contact Abria Del Cielo

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

ALM Inspection Grade

88 / 100 Based on state-published inspection data
How it compares

5 points above the California average for state-licensed facilities (83/100)

Category breakdown

Serious citations Typical

5 serious citations in 64 inspections

Moderate citations Typical

0.13 moderate citations per inspection (8 in 64 inspections) · 19% fewer than the typical state-licensed CA facility (median: 0.15)

Complaint visits Typical

19 complaint visits per 100 resident beds (45 across 240 beds) · 2× more than the typical state-licensed CA facility (median: 8)

Inspection grade: 88 out of 100, letter grade B+.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average 3 Worse Metrics worse than California average:
• Total citations (44% above)
• Serious citations (Type A) (67% above)
• Moderate citations (Type B) (100% above)
1 Better Metrics better than California average:
• Citations per inspection (67% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 139.0 This facility has 44% more total citations than a typical California assisted living residence (13 vs. CA avg 9).↑ 44% worse
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 53.0 This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse Rank #1605 / 2011 Serious citations (Type A) — State benchmarked This assisted living community is ranked 1605th out of 2,011 assisted living communities we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among the 2011 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 84.0 This facility has 100% more moderate citations (type b) than a typical California assisted living residence (8 vs. CA avg 4).↑ 100% worse
Citations per inspection Info Average citations per inspection. 0.20.6 This facility has 67% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 0.6).↓ 67% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 6419.0 This facility has had 237% more total inspections than the California average (64 vs. CA avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 237% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 456.0 This facility has had 650% more complaint visits than the California average (45 vs. CA avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 650% more Rank #1910 / 1965 Complaint visits — State benchmarked This assisted living community is ranked 1910th out of 1,965 assisted living communities we track in California for # of complaint visits. A complaint visit is an unannounced on-site visit by California's Community Care Licensing Division to investigate a complaint about the community, filed by a resident, a family member, staff or anyone else. A visit means a complaint was looked into, not that it was proven: the state may find it substantiated, inconclusive or unfounded. Fewer visits is better. Shows this facility's # of complaint visits compared to the California average among the 1965 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in California that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 144.0 This facility has had 250% more other visits than the California average (14 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 250% more
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54.0 This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 368.0 This facility has had 350% more complaint investigations than the California average (36 vs. CA avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 350% more

Places of interest near Abria Del Cielo

Address 2.0 miles from city center Info Estimated distance in miles from San Bernardino's city center to Abria Del Cielo's address, calculated via Google Maps. — 0.45 miles to nearest hospital (St. Bernardine Medical Center)

Calculate Travel Distance to Abria Del Cielo

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Compare Assisted Living around San Bernardino

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
A complaint visit is an unannounced on-site visit by California's Community Care Licensing Division to investigate a complaint about the community, filed by a resident, a family member, staff or anyone else. A visit means a complaint was looked into, not that it was proven: the state may find it substantiated, inconclusive or unfounded. Fewer visits is better.
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Abria Del Cielo
AL
San Bernardino (Perris Hills)
240
Facility 240
CA AVG 74
Rank #90 / 2,023
B+No
64
Facility 64
CA AVG 56
Rank #589 / 1,409
64
45
Facility 45
CA AVG 6
Rank #1,910 / 1,965
5
Facility 5
CA AVG 3
Rank #1,605 / 2,011
16
Facility 16
CA AVG 11
Rank #537 / 1,980
55.8%
Facility 55.8%
CA AVG 76.5%
Rank #1,568 / 1,829
A+Mere Enterprises, IncPrivate Rooms / Semi-Private Rooms
Villas at San Bernardino
AL
MC
San Bernardino (Shandin Hills)
144
Facility 144
CA AVG 74
Rank #359 / 2,023
B-Yes
46
Facility 46
CA AVG 56
Rank #947 / 1,409
13
7
Facility 7
CA AVG 6
Rank #1,278 / 1,965
5
Facility 5
CA AVG 3
Rank #1,605 / 2,011
18
Facility 18
CA AVG 11
Rank #481 / 1,980
63.9%
Facility 63.9%
CA AVG 76.5%
Rank #1,429 / 1,829
A+Villas At San Bernardino, LLCStudio / 1 Bed
Brightwater Senior Living of Highland
AL
MC
Highland
115
Facility 115
CA AVG 74
Rank #550 / 2,023
B-No
37
Facility 37
CA AVG 56
Rank #1,050 / 1,409
31
19
Facility 19
CA AVG 6
Rank #1,685 / 1,965
7
Facility 7
CA AVG 3
Rank #1,747 / 2,011
12
Facility 12
CA AVG 11
Rank #663 / 1,980
79.1%
Facility 79.1%
CA AVG 76.5%
Rank #916 / 1,829
A+Highland Al-Mc Gp LLC As Gp Of Highland Al-Mc Grou-
La Posada
AL
MC
RC
San Bernardino
11
Facility 11
CA AVG 74
Rank #1,104 / 2,023
C+Yes
76
Facility 76
CA AVG 56
Rank #354 / 1,409
8
1
Facility 1
CA AVG 6
Rank #536 / 1,965
1
Facility 1
CA AVG 3
Rank #795 / 2,011
33
Facility 33
CA AVG 11
Rank #69 / 1,980
63.6%
Facility 63.6%
CA AVG 76.5%
Rank #1,434 / 1,829
-O. Ruth Hernandez-
VIPHealth Services – San Bernardino
AL
San Bernardino (Shandin Hills)
6
Facility 6
CA AVG 74
Rank #1,133 / 2,023
A+No
46
Facility 46
CA AVG 56
Rank #947 / 1,409
3
0
Facility 0
CA AVG 6
Rank #1 / 1,965
0
Facility 0
CA AVG 3
Rank #1 / 2,011
4
Facility 4
CA AVG 11
Rank #1,368 / 1,980
66.7%
Facility 66.7%
CA AVG 76.5%
Rank #1,224 / 1,829
-Viphealth Services, LLCPrivate Rooms / Semi-Private Rooms

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other CA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in California

Abria Del Cielo is located in San Bernardino, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Abria Del Cielo

What neighborhood is Abria Del Cielo in?

Abria Del Cielo is in the Perris Hills neighborhood of San Bernardino.

Who is the owner of Abria Del Cielo?

Abria Del Cielo is legally operated by Mere Enterprises, Inc, and administered by Criselda Espiritu Santo.

Is Abria Del Cielo in a walkable area?

Abria Del Cielo has a walk score of 64. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Abria Del Cielo?

Abria Del Cielo's occupancy is 55.8%.

How long has Abria Del Cielo been in business?

Abria Del Cielo has been operating for approximately 16 years, based on available licensing and registration records.

Are pets allowed at Abria Del Cielo?

No, Abria Del Cielo has a no-pet policy.

Who is the administrator of Abria Del Cielo?

Criselda Espiritu Santo is the administrator of Abria Del Cielo.

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