Arrowhead Healthcare Center

Arrowhead Healthcare Center is a Nursing Home in California

Arrowhead Healthcare Center is a Nursing Home in California

Arrowhead Healthcare Center

4343 N Sierra Way, San Bernardino, CA 92407 View Map

Arrowhead Healthcare Center is a Nursing Home in California

Arrowhead Healthcare Center is a Nursing Home in California

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Overview of Arrowhead Healthcare Center

Arrowhead Healthcare Center, located in San Bernardino, CA, is a skilled nursing facility with a CMS four-star rating for over two years. This skilled nursing facility is dedicated to providing top quality care for over 40 years, employing well trained and certified staff to ensure the residents physical and psychosocial well being. At Arrowhead, residents may receive care for cardiac rehabilitation, diabetic care, stroke rehabilitation, post surgical recovery, and pain management.

Part of their services also include comfortable rooms featuring smart TV’s, on-site barber and beauty services, as well as a rich array of activities to keep the residents engaged and energized. Their meal selections are also prepared according to the residents dietary needs, to ensure that they receive proper nutrition to heal, as well as live a happy, fulfilling life.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.85/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 58

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in California
Occupancy rate 96.5%
Residents per day (avg) 56
Occupancy rate
96.5%
Residents per day (avg)
56

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

31% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

48% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Proprietary home
Other
Home revenue
$12.5M
Operating loss
-$1.2M
Proprietary home Other
Home revenue
$12,477,770.00
Operating loss
$-1,188,946.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
52.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.2M
Total costs $13.7M
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Additional licensing details

CMS Certification Number: 555896

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

Amenities & Lifestyle

Programs & Activities

Specific Programs
In-house Therapy, Skilled Nursing, Stay Active

Types of Care at Arrowhead Healthcare Center

Skilled Nursing
Contact Arrowhead Healthcare Center

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Nursing Homes around San Bernardino
Arrowhead Healthcare Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

San Bernardino
58
No
-
79
ARROWHEAD HEALTHCARE CENTER LLC
96.5%
$12,421,097.00
$6,513,570.00
52.4%
55.60
5/5
4.8497
4/5
4/5
5/5
-
Haven Post Acute
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

San Bernardino
99
No
-
67
-
93.2%
$15,757,223.00
$6,063,777.00
38.5%
92.00
4/5
4.7702
4/5
3/5
4/5
3
Waterman Canyon Post Acute
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

San Bernardino
166
No
A+
63
JENKINS, NICOLETTA
93.6%
$33,616,309.00
$11,333,305.00
33.7%
158.70
4/5
3.5266
4/5
3/5
4/5
-
Del Rosa Villa Post Acute
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

San Bernardino
104
No
-
74
ESKANDER, ASHRAF
87.8%
$23,642,888.00
$7,322,906.00
31%
93.80
1/5
3.1480
2/5
1/5
4/5
1

Places of interest near Arrowhead Healthcare Center

Address 4.4 miles from city center

Address 4343 N Sierra Way, San Bernardino, CA 92407

Calculate Travel Distance to Arrowhead Healthcare Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

90
Total Staff
80
Employees
10
Contractors
24,672
Total Hours (Quarter)
39
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse67.4 No
Licensed Practical Nurse157.8 No
Certified Nursing Assistant487.2 No
Staff by Category
Administration
3 staff
6.6hs shift avg
Nursing Staff
71 staff
7.3hs shift avg
Physicians & Practitioners
2 staff
8hs shift avg
Therapy Services
7 staff
2.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
2.8hs shift avg
Dietary Services
5 staff
6hs shift avg
Other Services
1 staff
4hs shift avg
Contractor Analysis
2.6%
of total hours from contractors
632 contractor hours this quarter
Physical Therapy Assistant: 1 Speech Language Pathologist: 1 Respiratory Therapy Technician: 2 Physical Therapy Aide: 1 Qualified Social Worker: 1 Medical Director: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Dietitian: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4804815,26891100%7.2
Licensed Practical Nurse150154,84691100%7.8
Registered Nurse6061,0897380%7.4
RN Director of Nursing2028287077%7.5
Other Dietary Services Staff4047757785%6.1
Nurse Practitioner2025376673%8
Administrator2024495257%8.1
Dental Services Staff1012516268%4
Physical Therapy Aide0112196571%3.4
Speech Language Pathologist0111706369%2.7
Physical Therapy Assistant011614752%1.3
Qualified Social Worker011552022%2.8
Respiratory Therapy Technician022493842%1.3
Occupational Therapy Aide01140910%4.4
Occupational Therapy Assistant0112033%6.7
Medical Director011151516%1
Dietitian011311%3

Health Inspection History

Source: CMS Health Citations (Jul 2021 – Apr 2025)

4
Inspections
21
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.25
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
3
Moderate (D-F)
18
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
6
29% of total
Quality of Life & Care
3
14% of total
Infection Control
2
10% of total
Environmental
2
10% of total
Pharmacy Services
1
5% of total
Citation Sources
Standard Inspections 20
Complaint Investigations 1
State Comparison (CA)
Citations
21
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 10, 2025 F Nursing ServicesF0727 Corrected
Dec 19, 2024 D EnvironmentalF0912 Corrected
Dec 19, 2024 E EnvironmentalF0925 Corrected
Dec 19, 2024 F Infection ControlF0880 Corrected
Dec 19, 2024 C Nursing ServicesF0732 Corrected
Dec 19, 2024 E NutritionF0812 Corrected
Dec 19, 2024 D Quality of CareF0686 Corrected
Dec 19, 2024 D Quality of CareF0689 Corrected
Dec 19, 2024 E Care PlanningF0641 Corrected
Dec 19, 2024 B Resident RightsF0577 Corrected
Dec 19, 2024 D Resident RightsF0578 Corrected
Dec 19, 2024 D Resident RightsF0582 Corrected
Dec 19, 2024 D Resident RightsF0623 Corrected
Oct 18, 2023 B Resident RightsF0582 Corrected
Jul 15, 2021 E Infection ControlF0880 Corrected
Jul 15, 2021 D NutritionF0803 Corrected
Jul 15, 2021 F NutritionF0812 Corrected
Jul 15, 2021 D NutritionF0814 Corrected
Jul 15, 2021 D PharmacyF0755 Corrected
Jul 15, 2021 D Quality of CareF0700 Corrected
Jul 15, 2021 D Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: P+M Management
Resident Census by Payment Source
57 Total Residents
Medicaid 55 (96.5%)
Private Pay/Other 2 (3.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
5.1 Score
23% better than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
8.0 Score
30% better than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
9.6%
Lost Too Much Weight
2.5%
Urinary Tract Infection
1.4%
Depressive Symptoms
5.7%
Falls with Major Injury
0.4%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
9.4%
Walking Ability Worsened
9.5%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
3.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
4.9%

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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