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Birch Ridge Senior Living
Assisted Living & Memory Care · Staunton, VA
Exterior view of Birch Ridge Senior Living facility Courtyard with a fountain and landscaping in front of the building Outdoor shaded seating area with picnic tables A wooden bench in a landscaped outdoor area Facility sign for Birch Ridge Senior Living

Birch Ridge Senior Living

Assisted Living & Memory Care · Staunton, VA
54 Imperial Dr, Staunton, VA 24401 View map Calculator: See prices in your area
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Overview of Birch Ridge Senior Living

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Create unforgettable moments in retirement at Birch Ridge of Staunton, a distinguished community in Staunton, VA, offering assisted living and memory care. Those with memory-related needs receive top-notch care from a compassionate and well-trained team available around the clock. Beautifully furnished and secure accommodations are provided in a nurturing and welcoming environment, ensuring residents can feel at ease during their stay.

To improve residents’ cognition and living experiences, a jam-packed calendar of engaging activities and stimulating programs is conducted based on their interests and capabilities. Delicious and healthy meals are also served to satisfy residents’ dietary needs and preferences. For convenience and safety, transportation services are provided. The community’s dedicated services and top-notch amenities create the ideal setting for residents to thrive in their golden years.

Facility Direct Line (540) 885-0065
Facility Direct Line (540) 885-0065
Bed community size
28-bed community Rank #341 / 365Bed count — State benchmarkedThis home is ranked 341st out of 365 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 11 / 100 Rank #404 / 446Walk Score — State benchmarkedThis home is ranked 404th out of 446 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
71%
Rank #154 / 297Occupancy rate — State benchmarkedThis home is ranked 154th out of 297 homes in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
20 / 28
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
QualificationResidential and Assisted Living Care | Non-Ambulatory

Ownership & Operating Entity

Birch Ridge Senior Living is administered by Ms. Adaobi Nwadialo.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Kim Martin, Administrator (per BBB, record updated Jul 2026)

Contact Information

Business Hours12:00 a.m. - 11:59 p.m., Sunday to Saturday/24 hours day

Contact Birch Ridge Senior Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 68 deficiencies 10 complaints 21 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 6 Worse Metrics worse than Virginia average:
• Total deficiencies (113% above)
• Deficiencies per inspection (39% above)
• Inspections with violations (56% above)
• Inspection violation rate (5% above)
• Total complaints (43% above)
• Complaints per year (42% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6832 This facility has 113% more total deficiencies than a typical Virginia assisted living residence (68 vs. VA avg 32).↑ 113% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.22.3 This facility has 39% more deficiencies per inspection than a typical Virginia assisted living residence (3.2 vs. VA avg 2.3).↑ 39% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2114 This facility has had 50% more total inspections than the Virginia average (21 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 149 This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 67%64% This facility has 3 percentage points higher inspection violation rate than a typical Virginia assisted living residence (67% vs. VA avg 64%).↑ 3% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 107 This facility has 43% more total complaints than a typical Virginia assisted living residence (10 vs. VA avg 7).↑ 43% worse
Complaints per year Info Average complaints per year since 2020. 1.71.2 This facility has 42% more complaints per year than a typical Virginia assisted living residence (1.7 vs. VA avg 1.2).↑ 42% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • September 16, 2025 inspection substantiated a complaint for inadequate staffing and supervision, including staff asleep during a resident fall, plus failures to update assessments and service plans.
  • June 25, 2025 complaint investigation found eight deficiencies including poor fall prevention, failure to report incidents timely, inadequate maintenance, and incomplete care plan updates.
  • August 29, 2025 monitoring visit found one deficiency for operating with an acting administrator over 90 days, corrected immediately by appointing a permanent administrator.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private / Companion Rooms

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
Transportation services icon

Transportation Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Places of interest near Birch Ridge Senior Living

Address 4.8 miles from city center Info Estimated distance in miles from Staunton's city center to Birch Ridge Senior Living's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in Virginia

Birch Ridge Senior Living is located in Staunton, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Birch Ridge Senior Living

What neighborhood is Birch Ridge Senior Living in?

Birch Ridge Senior Living is in the Imperial Drive neighborhood of Staunton.

Is Birch Ridge Senior Living in a walkable area?

Birch Ridge Senior Living has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Birch Ridge Senior Living?

Birch Ridge Senior Living's occupancy is 71%.

How long has Birch Ridge Senior Living been in business?

Birch Ridge Senior Living has been operating for approximately 21 years, based on available licensing and registration records.

Are pets allowed at Birch Ridge Senior Living?

No, Birch Ridge Senior Living has a no-pet policy.

Who is the administrator of Birch Ridge Senior Living?

Ms Adaobi Nwadialo is the administrator of Birch Ridge Senior Living.

How many beds does Birch Ridge Senior Living have?

Birch Ridge Senior Living has 28 beds.

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