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Regency at Augusta
Assisted Living & Memory Care · Fishersville, VA
Interior view of a common area with tables and decor Bright common area with dining tables and piano

Regency at Augusta

Assisted Living & Memory Care · Fishersville, VA
43 Pinnacle Drive, Fishersville, VA 22939 View map Calculator: See prices in your area
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Overview of Regency at Augusta

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Regency at Augusta is an assisted living and memory care community in Fishersville, Virginia, providing personalized daily support for those 65+ in the Augusta County area. Administered by Jessica Covel, the community also focuses on accessible, affordable care, with housekeeping and laundry included as part of its services. With a 96-bed capacity, the community currently operates at approximately 75% occupancy, consistent with the Virginia statewide average.

Across 26 inspections, 14 resulted in violations, or 53.8%, which is below the Virginia average of 64.3%. However, the total number of deficiencies is 45, higher than the state average of 32. The most recent inspection on October 21, 2025, identified one deficiency related to a lapse in monitoring when a memory care resident was briefly unaccounted for. Earlier inspections also include substantiated complaints about resident care, physical abuse, staffing levels, and medication management. In line with this, corrective actions such as staff suspensions and terminations were taken following certain incidents. However, there have been no fines or license suspensions. Overall, the record indicates recurring challenges in resident supervision and medication management, along with documented efforts by management to address these issues.

Comprehensive care services are also provided, which include assisted living, memory care, personal assistance, medication management, 24-hour staffing, three daily meals, housekeeping, and laundry. Activities and social programming are also conducted with an overall approach that promotes health, wellness, dignity, and independence.

Regency at Augusta is a suitable option for older adults seeking assisted living or memory care in an affordable, all-inclusive community. Due to its regulatory history, families are encouraged to ask detailed questions about supervision practices in memory care and staff accountability measures.

Facility Direct Line (540) 213-4400
Facility Direct Line (540) 213-4400
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Bed community size
96-bed community Rank #165 / 371Bed count — State benchmarkedThis home is ranked 165th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 28 / 100 Rank #320 / 449Walk Score — State benchmarkedThis home is ranked 320th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
75%
Rank #145 / 314Occupancy rate — State benchmarkedThis home is ranked 145th out of 314 homes in Virginia. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 314. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
72 / 96
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationFebruary 5, 2027

Ownership & Operating Entity

Regency at Augusta is administered by Jessica Covel.

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Minimum Age65
HousekeepingYes

Amenities & Lifestyle

Personal Assistance
Medication Help
24-Hour Staff
Three Daily Meals
Housekeeping
Laundry
Touring HoursMonday-Friday: 9am-5pm

Contact Regency at Augusta

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 45 deficiencies 7 complaints 26 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 4 Worse Metrics worse than Virginia average:
• Total deficiencies (41% above)
• Deficiencies per year (42% above)
• Total inspections (86% above)
• Inspections with violations (56% above) 2 At Avg Metrics at Virginia average:
• Total complaints (at VA avg)
• Complaints per year (at VA avg) 2 Better Metrics better than Virginia average:
• Deficiencies per inspection (26% below)
• Inspection violation rate (16% below)
Latest Inspection October 21, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4532 This facility has 41% more total deficiencies than a typical Virginia assisted living residence (45 vs. VA avg 32).↑ 41% worse
Deficiencies per year Info Average deficiencies per year since 2020. 7.55.3 This facility has 42% more deficiencies per year than a typical Virginia assisted living residence (7.5 vs. VA avg 5.3).↑ 42% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.72.3 This facility has 26% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.7 vs. VA avg 2.3).↓ 26% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2614 This facility has 86% more total inspections than a typical Virginia assisted living residence (26 vs. VA avg 14).↑ 86% worse
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 149 This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 54%64% This facility has 10 percentage points lower inspection violation rate than a typical Virginia assisted living residence (54% vs. VA avg 64%).↓ 10% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 77 This facility has total complaints in line with the Virginia average (7 vs. VA avg 7).— At avg
Complaints per year Info Average complaints per year since 2020. 1.21.2 This facility has complaints per year in line with the Virginia average (1.2 vs. VA avg 1.2).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on October 21, 2025, found one deficiency for failing to ensure a resident was accounted for outside memory care for about one minute.
  • The May 19, 2025 inspection cited nine deficiencies including medication management failures, incomplete individualized service plans, missing tuberculosis assessments, and inadequate fire drill compliance.
  • Multiple inspections in 2025 documented substantiated findings of physical abuse, failure to provide care per service plans, and forced isolation, resulting in staff suspensions and terminations.
Show Inspection Reports

Places of interest near Regency at Augusta

Address 0.4 miles from city center Info Estimated distance in miles from Fishersville's city center to Regency at Augusta's address, calculated via Google Maps.

Calculate Travel Distance to Regency at Augusta

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Address

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Frequently Asked Questions about Regency at Augusta

Is Regency at Augusta in a walkable area?

Regency at Augusta has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does Regency at Augusta's license expire?

According to VA state health department records, Regency at Augusta's license expires on February 5, 2027.

What is the occupancy rate at Regency at Augusta?

Regency at Augusta's occupancy is 75%.

Who is the administrator of Regency at Augusta?

Jessica Covel is the administrator of Regency at Augusta.

How many beds does Regency at Augusta have?

Regency at Augusta has 96 beds.

Has Regency at Augusta had any recent deficiencies?

Regency at Augusta has had 26 recently reported deficiencies.

Are there photos of Regency at Augusta?

Yes — there are 2 photos of Regency at Augusta in the photo gallery on this page.

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