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Chapters Living of South Bend
Assisted Living, Independent Living, Memory Care & Respite Care · South Bend, IN
Exterior view of the Chapters Living facility in South Bend Outdoor seating area with sofas and greenery Bright hallway with seating area and artwork An interior common area with chairs and artwork

Chapters Living of South Bend

Assisted Living, Independent Living, Memory Care & Respite Care · South Bend, IN
955 Hickory Rd, South Bend, IN 46615 View map Calculator: See prices in your area
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Overview of Chapters Living of South Bend

Located in the neighborhood of Hickory Road of South Bend, Indiana, the Chapters Living of South Bend is a prominent living community that offers assisted living and memory care depending on the needs of its residents. The community offers a spacious yet cozy accommodations with several floor plans suited for the tastes of its residents. Aside from customized care plans, it offers also a program that is devised to treat Dementia and Alzheimer’s Disease with the aid of evidence-based techniques.

Dedicated to ensuring its residents to live life to the fullest, the community offers a wide range of amenities such as dining, social activities, neighborhoods, health and wellness, and a salon or barbershop to provide an exceptional living experience. Meet new people with the same interests and build lasting relationships. With its commitment to fostering a caring and inclusive environment, seniors can never go wrong with Chapters Living of South Bend.

Facility Direct Line (574) 314-5369
Facility Direct Line (574) 314-5369

Capacity and availability

Residents per day
15
Bed community size
42-bed community Rank #412 / 431Bed count — State benchmarkedThis home is ranked 412th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation Rank #156 / 417Years in operation — State benchmarkedThis home is ranked 156th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 56 / 100 Rank #172 / 551Walk Score — State benchmarkedThis home is ranked 172nd out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
36%
Rank #394 / 410Occupancy rate — State benchmarkedThis home is ranked 394th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
15 / 42
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceNovember 1, 2024
ExpirationOctober 31, 2026
License Number24-016149-3

Ownership & Operating Entity

Chapters Living of South Bend is legally operated by Ellipse South Bend Mc Opco, and administered by Alicia Sieplinga.

Profit StatusFor-profit

Type Of Units

Residential
42 units
Total beds
42 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMattie Singleton

Contact Information

Fax(812) 682-4676

Contact Chapters Living of South Bend

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2024 · 2 years of data These figures come from state-published inspection data. 10 deficiencies 1 complaint 2 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

10 points above the Indiana average for assisted living residences (83/100)

Rank #63 / 393 in Indiana Inspection Score — State benchmarked This home is ranked 63rd out of 393 homes we track in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 393 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Indiana state average
Overall vs. IN average 2 Worse Metrics worse than Indiana average:
• Deficiencies per inspection (163% above)
• Inspection deficiency rate (170% above) 4 Better Metrics better than Indiana average:
• Total deficiencies (72% below)
• Inspections with deficiencies (71% below)
• Total complaints (80% below)
• Complaints per year (80% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1036 This facility has 72% fewer total deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 36).↓ 72% better Rank #73 / 318 Total deficiencies — State benchmarked This home is ranked 73rd out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 5.01.9 This facility has 163% more deficiencies per inspection than a typical Indiana assisted living residence (5 vs. IN avg 1.9).↑ 163% worse Rank #280 / 318 Deficiencies per inspection — State benchmarked This home is ranked 280th out of 318 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 219 This facility has had 89% fewer total visits than the Indiana average (2 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 89% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 27 This facility has 71% fewer inspections with deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 7).↓ 71% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 100%37% This facility has 63 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (100% vs. IN avg 37%).↑ 63% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 213 This facility has had 85% fewer inspections than the Indiana average (2 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 85% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 290 Total complaints — State benchmarked This home is ranked 1st out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2024. 0.52.5 This facility has 80% fewer complaints per year than a typical Indiana assisted living residence (0.5 vs. IN avg 2.5).↓ 80% better
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 28 This facility has had 75% fewer complaint visits than the Indiana average (2 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer
Show Inspection Reports

What does this home offer?

Building type icon
Building type icon

Building Type: Two-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Chapters Living of South Bend

Address 3.4 miles from city center Info Estimated distance in miles from South Bend's city center to Chapters Living of South Bend's address, calculated via Google Maps. — 1.18 miles to nearest hospital (Edison Lakes Medical Center)

Calculate Travel Distance to Chapters Living of South Bend

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Address

Compare Assisted Living around the area

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the benchmark below for the typical Indiana score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Westminster Village Muncie
AL
IL
NH
SNF
Muncie
303
Facility 303
IN AVG 116
Rank #5 / 431
No
6
Facility 6
IN AVG 40
Rank #508 / 551
Studio / 1 Bed / 2 Bed
46
Facility 46
IN AVG 8
Rank #12 / 417
 83.8% A+Mary CrutcherWestminster Village Muncie IncStefanie Cummins
93
Facility 93
IN AVG 83
Rank #63 / 393
7
1
Facility 1
IN AVG 5
Rank #1 / 290
15
Facility 15
IN AVG 36
Rank #104 / 318
2.1
Facility 2.1
IN AVG 1.9
Rank #151 / 318
Greenwood Village South
AL
IL
MC
NH
SNF
Greenwood
207
Facility 207
IN AVG 116
Rank #27 / 431
Yes
50
Facility 50
IN AVG 40
Rank #205 / 551
Apartment / Cottage
45
Facility 45
IN AVG 8
Rank #17 / 417
-A+Pamela SeegersJohnson Memorial HospitalAlexa Ulrey
85
Facility 85
IN AVG 83
Rank #158 / 393
11
2
Facility 2
IN AVG 5
Rank #44 / 290
32
Facility 32
IN AVG 36
Rank #206 / 318
2.9
Facility 2.9
IN AVG 1.9
Rank #211 / 318
The Barrington of Carmel
AL
IL
MC
NH
SNF
Carmel
154
Facility 154
IN AVG 116
Rank #81 / 431
Yes
39
Facility 39
IN AVG 40
Rank #275 / 551
Studio / 1 Bed / 2 Bed
18
Facility 18
IN AVG 8
Rank #74 / 417
 71.4% A+Kara OwenPrairie Landing Community, IncMelissa Forrester
95
Facility 95
IN AVG 83
Rank #41 / 393
6
2
Facility 2
IN AVG 5
Rank #44 / 290
8
Facility 8
IN AVG 36
Rank #54 / 318
1.3
Facility 1.3
IN AVG 1.9
Rank #72 / 318
Stonecroft Health Campus
AL
ADC
MC
NH
RC
SNF
Bloomington
124
Facility 124
IN AVG 116
Rank #156 / 431
Yes
9
Facility 9
IN AVG 40
Rank #472 / 551
-
1
Facility 1
IN AVG 8
Rank #156 / 417
 84.7% A+Dawn BlackDaviess County HospitalKrystle Binion
92
Facility 92
IN AVG 83
Rank #73 / 393
10
2
Facility 2
IN AVG 5
Rank #44 / 290
12
Facility 12
IN AVG 36
Rank #86 / 318
1.2
Facility 1.2
IN AVG 1.9
Rank #67 / 318
Chapters Living of South Bend
AL
IL
MC
RC
South Bend
42
Facility 42
IN AVG 116
Rank #412 / 431
No
56
Facility 56
IN AVG 40
Rank #172 / 551
-
1
Facility 1
IN AVG 8
Rank #156 / 417
 35.7% -Alicia SieplingaEllipse South Bend Mc OpcoMattie Singleton
93
Facility 93
IN AVG 83
Rank #63 / 393
2
1
Facility 1
IN AVG 5
Rank #1 / 290
10
Facility 10
IN AVG 36
Rank #73 / 318
5.0
Facility 5.0
IN AVG 1.9
Rank #280 / 318
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Frequently Asked Questions about Chapters Living of South Bend

Who is the Director of Nursing at Chapters Living of South Bend?

Mattie Singleton is the Director of Nursing at Chapters Living of South Bend.

Who is the owner of Chapters Living of South Bend?

Chapters Living of South Bend is legally operated by Ellipse South Bend Mc Opco, and administered by Alicia Sieplinga.

Is Chapters Living of South Bend in a walkable area?

Chapters Living of South Bend has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Chapters Living of South Bend?

According to IN state health department records, Chapters Living of South Bend's license number is 24-016149-3.

When does Chapters Living of South Bend's license expire?

According to IN state health department records, Chapters Living of South Bend's license expires on October 31, 2026.

What is the occupancy rate at Chapters Living of South Bend?

Chapters Living of South Bend's occupancy is 36%.

How long has Chapters Living of South Bend been in business?

Chapters Living of South Bend has been operating for approximately 1 year, based on available licensing and registration records.

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