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Charter Senior Living of Madison
Assisted Living & Respite Care · Madison, WI
ALM Inspection Grade C+ Info ALM's inspection grade is 78 / 100, a C+ — 5 points below the Wisconsin average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
Entrance of Charter Senior Living with gardens Exterior view of Charter Senior Living of Madison Residents enjoying time outside under umbrellas Reception area with flowers and seating

Charter Senior Living of Madison

Assisted Living & Respite Care · Madison, WI
ALM Inspection Grade C+ Info ALM's inspection grade is 78 / 100, a C+ — 5 points below the Wisconsin average for state-licensed facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
5601 Burke Rd, Madison, WI 53718 View map
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Overview of Charter Senior Living of Madison

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Tucked away in the scenic neighborhood of Madison, WI, Charter Senior Living of Madison (Formerly Cedarhurst of Madison) is a lively senior living community, offering assisted living and short-term stays. The community features a team of experienced caregivers trained to provide utmost care and support with friendly touch. With a wellness and fitness center that offers on-site physical, occupational, and speech therapies, residents are guaranteed to maintain their strength and mobility. A wide selection of apartments including studios, one-bedroom, and two-bedroom apartments is available for residents to choose from.

Fostering connections and a vibrant lifestyle, the community conducts an array of recreational and entertainment activities. Amenities like restaurant-style bistro and café, a resource library, beauty salon, spacious community rooms, movie theater, and an inviting courtyard and gardens provide plenty of chances for relaxation and leisure. Residents are aso guaranteed plenty of free time to explore the community with housekeeping, laundry, and maintenance being covered.

Facility Direct Line (608) 291-3922
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #110 / 372Bed count — State benchmarked This assisted living community is ranked 110th out of 372 assisted living communities we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #180 / 297Years in operation — State benchmarked This assisted living community is ranked 180th out of 297 assisted living communities we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
6 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #344 / 411Walk Score — State benchmarked This assisted living community is ranked 344th out of 411 assisted living communities we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
14 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #98 / 302Occupancy rate — State benchmarked This assisted living community is ranked 98th out of 302 assisted living communities we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
88.3% This home usually has limited availability

Based on 53 residents and 60 beds. Source: state inspection report (Mar 2026)

Higher than the Wisconsin average: 77.1%

About This Community

Pricing & Financial Information

The below pricing was updated on

Monthly Rate Range
$3,100 - $3,650/Month

License Details

Facility TypeCertified
IssuanceJanuary 1, 2020
CountyDane

Ownership & Operating Entity

Charter Senior Living of Madison is legally operated by Snh Wis Tenant LLC, and administered by Jennifer Francis.

Leadership

ContactStephanie Fish (per state records, record updated Jul 2026)

Therapy & Rehabilitation

3 services
Physical Therapy
Occupational Therapy
Speech Therapy

Additional Services

7 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Daily Living Assistance
TransportationListed as: Bus transportation
Housekeeping
Laundry & Linen
MaintenanceListed as: Interior and exterior maintenance
Utilities IncludedListed as: All utilities included, plus cable and wi-fi

Additional Policies & Features

Pets Allowed
Gender ServedBoth

Amenities & Lifestyle

Bistro
Café
Wellness Center
Fitness Center
Beauty Salon
Courtyard
Garden
Movie Theater
Resource Library with Computers
Private Individual Interior Mailboxes
Private Dining Room
Emergency Call System

Dining & Nutrition

InfoSourced directly from the team at Charter Senior Living of Madison.
  • Private dining room for family events.
  • Bistro / café on site.

Room Accommodations

Building Type3-story
Room Types
Private Room

Contact Charter Senior Living of Madison

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 10 deficiencies 6 inspections

ALM Inspection Grade

78 / 100

This is a proprietary Assisted Living Magazine grade.

Based on data extracted from this facility's inspection reports
How it compares

5 points below the Wisconsin average for state-licensed facilities (83/100)

Category breakdown

Deficiencies Concern

1.7 deficiencies per inspection (10 in 6 inspections) · 2× more than the typical state-licensed WI facility (median: 0.88)

0.17 deficiencies per resident bed (10 across 60 beds) · 2× more than the typical state-licensed WI facility (median: 0.08)

Inspection grade: 78 out of 100, letter grade C+.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 2 Worse Metrics worse than Wisconsin average:
• Total deficiencies (43% above)
• Deficiencies per inspection (42% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 107.0 This facility has 43% more total deficiencies than a typical Wisconsin assisted living residence (10 vs. WI avg 7).↑ 43% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.71.2 This facility has 42% more deficiencies per inspection than a typical Wisconsin assisted living residence (1.7 vs. WI avg 1.2).↑ 42% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 64.0 This facility has had 50% more total inspections than the Wisconsin average (6 vs. WI avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 50% more
Show Inspection Reports

Living Spaces & Floor Plans for Charter Senior Living of Madison

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Places of interest near Charter Senior Living of Madison

Address 7.4 miles from city center Info Estimated distance in miles from Madison's city center to Charter Senior Living of Madison's address, calculated via Google Maps.

Calculate Travel Distance to Charter Senior Living of Madison

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Address

Compare Assisted Living around Madison

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Home Again Assisted Living Waunakee
AL
IL
MC
Waunakee
64
Facility 64
WI AVG 54
Rank #98 / 372
?No
13
Facility 13
WI AVG 44
Rank #351 / 411
Studio / Suite
12
Facility 12
WI AVG 12
Rank #100 / 297
87.5%
Facility 87.5%
WI AVG 77.1%
Rank #104 / 302
A+Melissa OconnorHome Again Assisted Living Inc2
1
Facility 1
WI AVG 4
Rank #48 / 254
0
Facility 0
WI AVG 7
Rank #1 / 254
0.0
Facility 0.0
WI AVG 1.8
Rank #1 / 254
Attic Angel Community
AL
IL
MC
RC
Middleton
66
Facility 66
WI AVG 54
Rank #92 / 372
A-No
63
Facility 63
WI AVG 44
Rank #105 / 411
-
28
Facility 28
WI AVG 12
Rank #22 / 297
77.3%
Facility 77.3%
WI AVG 77.1%
Rank #172 / 302
A+Kimberly BlumAttic Angel Place3
1
Facility 1
WI AVG 4
Rank #48 / 254
2
Facility 2
WI AVG 7
Rank #96 / 254
0.7
Facility 0.7
WI AVG 1.8
Rank #109 / 254
Renaissance Senior Living of Hilldale
AL
IL
MC
Madison (Madison Yards At Hill Farms)
64
Facility 64
WI AVG 54
Rank #98 / 372
?No
85
Facility 85
WI AVG 44
Rank #15 / 411
Studio / 1 Bed / 2 Bed
4
Facility 4
WI AVG 12
Rank #213 / 297
60.9%
Facility 60.9%
WI AVG 77.1%
Rank #243 / 302
-Bryan CookMadison Senior Services LLC1
1
Facility 1
WI AVG 4
Rank #48 / 254
0
Facility 0
WI AVG 7
Rank #1 / 254
0.0
Facility 0.0
WI AVG 1.8
Rank #1 / 254
Heritage of Portage
AL
Portage
66
Facility 66
WI AVG 54
Rank #92 / 372
A-No
47
Facility 47
WI AVG 44
Rank #186 / 411
-
24
Facility 24
WI AVG 12
Rank #40 / 297
98.5%
Facility 98.5%
WI AVG 77.1%
Rank #30 / 302
A+Tom OstromSha Msl Portage Opco LLC7
3
Facility 3
WI AVG 4
Rank #127 / 254
5
Facility 5
WI AVG 7
Rank #153 / 254
0.7
Facility 0.7
WI AVG 1.8
Rank #109 / 254
Charter Senior Living of Madison
AL
RC
Madison
60
Facility 60
WI AVG 54
Rank #110 / 372
C+Yes
14
Facility 14
WI AVG 44
Rank #344 / 411
Studio / 1 Bed / 2 Bed
6
Facility 6
WI AVG 12
Rank #180 / 297
88.3%
Facility 88.3%
WI AVG 77.1%
Rank #98 / 302
-Jennifer FrancisSnh Wis Tenant LLC6
5
Facility 5
WI AVG 4
Rank #173 / 254
10
Facility 10
WI AVG 7
Rank #194 / 254
1.7
Facility 1.7
WI AVG 1.8
Rank #186 / 254

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other WI assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in Wisconsin

Charter Senior Living of Madison is in Madison, Wisconsin. These programs may support different care settings or living expenses.

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Long-term care coverage

Family Care Program

WI Medicaid Family Care

Eligibility

General
Wisconsin adult age 18 or older who is frail elderly or has a qualifying disability; Medicaid financial eligibility and the applicable functional screen are required.
WI specifics
Family Care is managed long-term care; member and care team plan supports based on assessed outcomes and needs.

What it provides

  • Authorized long-term care and care management under the individual service plan.
Long-term care coverage

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Income limit
IRIS Medicaid financial eligibility must be determined for the applicant.

Eligibility

General
Wisconsin resident age 18 or older with a qualifying disability or frail-elder status; Medicaid financial eligibility and functional screening required; eligible community residence.
WI specifics
IRIS participants direct an individual budget and select or manage approved supports and providers within program requirements.

What it provides

  • Authorized self-directed long-term supports may include personal assistance transportation home modifications meals and other assessed services.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
WI specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home and qualifying residential cash support

SSI Exceptional Expense Supplement (SSI-E)

Wisconsin SSI Exceptional Expense Supplement (SSI-E)

Eligibility

General
Wisconsin SSI recipients certified by a county agency, either in qualifying residential settings with expenses above the applicable SSI-E payment level or at home with at least 40 hours of primary long-term support services needed each month.
WI specifics
Purpose: In-home and qualifying residential cash support. Eligible residential settings include licensed or certified adult family homes, qualifying CBRFs of 20 beds or fewer and certified residential care apartment complexes. Home-based recipients must pay their share of household costs. A county assessment and certification are required. This is a program to explore, not confirmation that it pays the featured provider or service.

What it provides

  • For an eligible individual an additional monthly cash benefit of up to $105.59 may be added to the state SSI payment. Couple amounts differ.
Caregiver support

Wisconsin Family Caregiver Support Programs

WI NFCSP Respite

Eligibility

General
NFCSP serves eligible caregivers of older adults and specified relative caregivers of children or adults with disabilities; Wisconsin also has a separate Alzheimer Family and Caregiver Support Program.
WI specifics
National Family Caregiver Support and Alzheimer Family and Caregiver Support have distinct eligibility rules.

What it provides

  • Caregiver counseling training respite and other approved supports.
Prescription costs

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Income limit
2026 · Income determines participation level rather than a hard exclusion at 240% FPL; Individual annual thresholds: Level 1 up to $25,536; Level 2A $25,537 to $31,920; Level 2B $31,921 to $38,304; Level 3 $38,305 or more; Couple thresholds differ.
Asset limit
Assets are not counted according to the official Kenosha County ADRC program listing; income from assets can count under state income rules.

Eligibility

General
Wisconsin resident age 65 or older who is a U.S; citizen or qualifying immigrant; not enrolled in full Medicaid; Other insurance including Medicare may be coordinated.
WI specifics
$30 annual enrollment fee per person and annual renewal; deductible and spenddown depend on income level.

What it provides

  • Covered prescription assistance; Level 1 has no deductible; Levels 2A and 2B have $500 and $850 deductibles; Level 3 has spenddown then $850 deductible; Applicable covered-drug copays are $5 generic and $15 brand after requirements are met.
Medicare costs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing
Income limit
2026 · Published monthly countable-income bases: QMB $1,330 single or $1,803.33 couple; SLMB up to $1,596 single or $2,164 couple; SLMB+ up to $1,795.50 single or $2,434.50 couple; Deductions exclusions and tier lower bounds apply.
Asset limit
2026 · QMB SLMB and SLMB+ countable-resource limits $9,950 single or $14,910 couple; QDWI has separate rules.

Eligibility

General
Wisconsin Medicare beneficiary meeting the applicable Medicare Savings Program rules; age 65 is not a universal requirement.
WI specifics
Wisconsin calls its QI category SLMB+; full Medicaid affects SLMB+ eligibility; Refer to state fact sheet for distinct benefits and counting rules.

What it provides

  • QMB pays qualifying Medicare premiums and cost sharing; SLMB and SLMB+ pay the Part B or B-ID premium; QDWI pays qualifying Part A premiums.
Energy assistance

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Income limit
2026-2027 · 60% of Wisconsin state median income; One-person gross income limit $3,322 monthly or $39,864 annually; two-person $4,344.08 monthly or $52,129 annually; larger household limits apply.

Eligibility

General
Wisconsin households meeting WHEAP eligibility; benefits depend on household circumstances and available funding rather than senior status alone.
WI specifics
Current heating season is October 1 2026 through September 30 2027; benefit funding is not guaranteed.

What it provides

  • Eligible heating electric crisis and heating-system assistance under WHEAP rules.
Homeowner and renter tax relief

Homestead Credit

Wisconsin Homestead Credit

Income limit
For a 2025 claim, household income must be below $24,680.

Eligibility

General
For tax year 2025: full-year Wisconsin legal residents age 18 or older who own or rent an eligible homestead and satisfy all credit requirements. The claimant or spouse must have earned income, be disabled or be age 62 or older at year-end.
WI specifics
Purpose: Homeowner and renter tax relief. The 2025 claim can generally be filed through April 15 2030. Tax-exempt housing and nursing-home residency while receiving Title XIX medical assistance can disqualify a claimant. This offsets eligible property tax or rent costs rather than paying for care. This is a program to explore, not confirmation that it pays the featured provider or service.

What it provides

  • A state tax credit based on household income and allowable property taxes or rent; meeting basic eligibility does not guarantee a positive credit.
Know before you visit

Frequently Asked Questions about Charter Senior Living of Madison

Quick answers from public records and the community's own listing.
01 Who is the owner of Charter Senior Living of Madison?
Charter Senior Living of Madison is legally operated by Snh Wis Tenant LLC, and administered by Jennifer Francis.
02 Is Charter Senior Living of Madison in a walkable area?
Charter Senior Living of Madison has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the occupancy rate at Charter Senior Living of Madison?
Charter Senior Living of Madison's occupancy is 88.3%.
04 How long has Charter Senior Living of Madison been in business?
Charter Senior Living of Madison has been operating for approximately 6 years, based on available licensing and registration records.
05 Are pets allowed at Charter Senior Living of Madison?
Yes, Charter Senior Living of Madison allows residents to bring their pets.
06 Who is the administrator of Charter Senior Living of Madison?
Jennifer Francis is the administrator of Charter Senior Living of Madison.
07 How many beds does Charter Senior Living of Madison have?
Charter Senior Living of Madison has 60 beds.
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