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Harbour Village
Assisted Living, Independent Living & Memory Care · Greendale, WI
Exterior view of Harbour Village with sunset sky Facade of Harbour Village at dusk with landscaped entry Bright common area with seating and large skylight Dining room with elegantly set tables and comfortable seating

Harbour Village

Assisted Living, Independent Living & Memory Care · Greendale, WI
5700 Mockingbird Ln, Greendale, WI 53129 View map
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Overview of Harbour Village

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At Harbour Village, individuality is celebrated so they encourage a lifestyle suited for your preferences. This comes from choosing from among the living options they provide: independent living, assisted living, and memory care. They provide a program called the LifesSTYLE Promise® which essentially provides a list of options for you to choose from in terms of schedule, flexibility, and activities adjusted to your liking. Residents have admired the way in which the management and staff promote an active lifestyle with activities and programs that keep them active. Their beautiful community has built with it a list of amenities residents can take advantage of: common areas, lounges, library, restaurant-style dining and cafe, and a fitness center. Every amenity is well-thought of and designed with beautiful interiors. Harbour Village is undoubtedly a delightful place, as proven by residents who have lived there over ten years, because of the welcoming environment and accommodating services that contribute to its unsurpassed quality. 
Harbour Village also prides itself as a pet-friendly community that allows them to walk their pet in their outdoor common areas; another feature of the home also has a swimming pool and jacuzzi, as well as an in-house movie theatre. Seniors of Harbour Village are currently about 70 to 80-years-old, with more women than men. The community has built their well-thought of building features because they trust residents would want to expand their social circle in the new chapter of their lives. 

Facility Direct Line (800) 424-0004
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #111 / 374Bed count — State benchmarked This assisted living community is ranked 111th out of 374 assisted living communities we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #12 / 299Years in operation — State benchmarked This assisted living community is ranked 12th out of 299 assisted living communities we track in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
37 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #308 / 414Walk Score — State benchmarked This assisted living community is ranked 308th out of 414 assisted living communities we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
24 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #147 / 304Occupancy rate — State benchmarked This assisted living community is ranked 147th out of 304 assisted living communities we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 304. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Wisconsin that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
81.7% This home usually has availability

Based on 49 residents and 60 beds. Source: state inspection report (Oct 2025)

Higher than the Wisconsin average: 77.2%
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

Pricing & Financial Information

The below pricing was updated on

Monthly Rate Range
$1,626 - $6,684/Month

License Details

Facility TypeRegistered
IssuanceOctober 1, 2019
CountyMilwaukee
Waiver CertifiedNo

Certifications & Programs

Heartfelt Connections—A Memory Care Program®A branded memory-care program developed by this community's operator - a structured approach to dementia care, rather than an independent external certification.

Ownership & Operating Entity

Harbour Village is legally operated by Lcs Greendale LLC, and administered by Gelynna Shaw.

Leadership

ContactDEBRA BARTH (per state records, record updated Jul 2026)

Therapy & Rehabilitation

3 services
Physical Therapy
Occupational Therapy
Speech Therapy

Staffing & Medical

4 services
Licensed Nurses/CNAs
Registered Nurses
Regularly Scheduled Physician Visits
Podiatrist Visits

Additional Services

4 services
Daily Welfare Check
Health and Wellness Navigation ProgramLCS’s program pairs residents with a trained navigator for care coordination, appointments, referrals, and personalized wellness planning across physical, social, emotional, and other needs. It can support staying active and independent.
TransportationListed as: Scheduled transportation
MaintenanceListed as: Lawn care and groundskeeping

Additional Policies & Features

Pets Allowed
Gender ServedBoth

Amenities & Lifestyle

Fitness Center
Walking Paths
Computers
Garden
Bistro
Patio
Full-Service Hair Salon and Barber Shop
Indoor and Outdoor Gathering Spaces
Indoor Garage Parking
AtriumA large open lobby, often with a skylight.
Private Dining Room
Emergency Call System
Activities
Music Classes
Cognitive Stimulation Programs
Group Fitness Classes
Yoga Classes
Gardening
Movie Nights
Card Games
Trivia
Bingo
Community Outings and Excursions
Bean Bag Toss
Wii Bowling
Book Club
Live Entertainment
Arts & Crafts

Dining & Nutrition

InfoSourced directly from the team at Harbour Village.
  • Continental breakfast.
  • Private dining room for family events.

Room Accommodations

Studio Floor plans as listed by the community: Winslow (453 sq ft) · Carrington (412 sq ft) · Yorkshire (397 sq ft) Floor plans: Winslow, Carrington, Yorkshire 397–453 sq ft
1 Bedroom Floor plans: Cambridge 610 sq ft
2 Bedroom Floor plans: Lexington 808 sq ft
Private Room
In-Room Features
Fully Equipped Kitchen (Independent Living Units) Full Kitchens Or Smart Kitchenettes (Assisted Living Units)

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Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 1 deficiency 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per inspection (94% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 112.0 This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.11.7 This facility has 94% fewer deficiencies per inspection than a typical Wisconsin assisted living residence (0.1 vs. WI avg 1.7).↓ 94% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWI Averagevs. WI Avg
Total inspections Info Combined count of all inspections conducted at this facility. 75.0 This facility has had 40% more total inspections than the Wisconsin average (7 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 40% more
Show Inspection Reports

Living Spaces & Floor Plans for Harbour Village

Places of interest near Harbour Village

Address 0.8 miles from city center Info Estimated distance in miles from Greendale's city center to Harbour Village's address, calculated via Google Maps.

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Address

Compare Assisted Living around Milwaukee

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Villa St. Francis Assisted Living
AL
MC
RC
Milwaukee (Morgandale)
134
Facility 134
WI AVG 54
Rank #9 / 374
Yes
62
Facility 62
WI AVG 44
Rank #114 / 414
Studio / 1 Bed / 2 Bed
38
Facility 38
WI AVG 12
Rank #9 / 299
82.1%
Facility 82.1%
WI AVG 77.2%
Rank #143 / 304
A+Susan SeegertVilla St Francis Inc1
0
Facility 0
WI AVG 4
Rank #1 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269
Library Square Senior Living
AL
IL
RC
West Allis
70
Facility 70
WI AVG 54
Rank #83 / 374
No
74
Facility 74
WI AVG 44
Rank #60 / 414
Studio / 1 Bed / 2 Bed
4
Facility 4
WI AVG 12
Rank #214 / 299
44.3%
Facility 44.3%
WI AVG 77.2%
Rank #285 / 304
-Christian CummingsLbs Opco LLC1
1
Facility 1
WI AVG 4
Rank #49 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269
Deerwood Crossing Senior Residence
AL
IL
Milwaukee
66
Facility 66
WI AVG 54
Rank #93 / 374
Yes
48
Facility 48
WI AVG 44
Rank #181 / 414
Studio / 1 Bed / 2 Bed
16
Facility 16
WI AVG 12
Rank #78 / 299
83.3%
Facility 83.3%
WI AVG 77.2%
Rank #130 / 304
-Jfs Housing IncJfs Housing Inc4
4
Facility 4
WI AVG 4
Rank #157 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269
Harbour Village
AL
IL
MC
Greendale
60
Facility 60
WI AVG 54
Rank #111 / 374
Yes
24
Facility 24
WI AVG 44
Rank #308 / 414
-
37
Facility 37
WI AVG 12
Rank #12 / 299
81.7%
Facility 81.7%
WI AVG 77.2%
Rank #147 / 304
A+Gelynna ShawLcs Greendale LLC7
6
Facility 6
WI AVG 4
Rank #198 / 269
1
Facility 1
WI AVG 12
Rank #65 / 269
0.1
Facility 0.1
WI AVG 2.4
Rank #65 / 269
Heritage West Allis
AL
MC
Milwaukee (Heritage West Allis)
40
Facility 40
WI AVG 54
Rank #231 / 374
No
77
Facility 77
WI AVG 44
Rank #44 / 414
-
9
Facility 9
WI AVG 12
Rank #131 / 299
75.0%
Facility 75.0%
WI AVG 77.2%
Rank #186 / 304
A+Milo PinkertonHeritage 6 LLC2
2
Facility 2
WI AVG 4
Rank #93 / 269
0
Facility 0
WI AVG 12
Rank #1 / 269
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 269

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other WI assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Wisconsin

Harbour Village is located in Greendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Harbour Village

Who is the owner of Harbour Village?

Harbour Village is legally operated by Lcs Greendale LLC, and administered by Gelynna Shaw.

Is Harbour Village in a walkable area?

Harbour Village has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Harbour Village?

Harbour Village's occupancy is 81.7%.

How long has Harbour Village been in business?

Harbour Village has been operating for approximately 37 years, based on available licensing and registration records.

Does Harbour Village have different floorplan options?

Yes — see the floorplan options available at Harbour Village on this page.

Are pets allowed at Harbour Village?

Yes, Harbour Village allows residents to bring their pets.

Who is the administrator of Harbour Village?

Gelynna Shaw is the administrator of Harbour Village.

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