Harbour Village
Assisted Living, Independent Living & Memory Care · Greendale, WI

Harbour Village

Assisted Living, Independent Living & Memory Care · Greendale, WI

Overview of Harbour Village

At Harbour Village, individuality is celebrated so they encourage a lifestyle suited for your preferences. This comes from choosing from among the living options they provide: independent living, assisted living, and memory care. They provide a program called the LifesSTYLE Promise® which essentially provides a list of options for you to choose from in terms of schedule, flexibility, and activities adjusted to your liking. Residents have admired the way in which the management and staff promote an active lifestyle with activities and programs that keep them active. Their beautiful community has built with it a list of amenities residents can take advantage of: common areas, lounges, library, restaurant-style dining and cafe, and a fitness center. Every amenity is well-thought of and designed with beautiful interiors. Harbour Village is undoubtedly a delightful place, as proven by residents who have lived there over ten years, because of the welcoming environment and accommodating services that contribute to its unsurpassed quality. 
Harbour Village also prides itself as a pet-friendly community that allows them to walk their pet in their outdoor common areas; another feature of the home also has a swimming pool and jacuzzi, as well as an in-house movie theatre. Seniors of Harbour Village are currently about 70 to 80-years-old, with more women than men. The community has built their well-thought of building features because they trust residents would want to expand their social circle in the new chapter of their lives. 

Bed community size
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
37 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 24 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
82%
Rank #164 / 415Occupancy rate — State benchmarkedThis home is ranked 164th out of 415 homes in Wisconsin for Occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 415. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
49 / 60
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeRegistered
IssuanceOctober 1, 2019
CountyMilwaukee

Ownership & Operating Entity

Harbour Village is legally operated by Lcs Greendale LLC, and administered by Gelynna Shaw.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactDEBRA BARTH (per state records, record updated Jul 2026)

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Policies & Features

Pets Allowed
Gender ServedBoth

Amenities & Lifestyle

ActivitiesVarious enrichment activities available
Specific ProgramsHealth & Wellness, Dining & Culinary, Enrichment Activities, Living & Care, Understanding Rental Pricing, News & Blog

Rate Information (WI)

Monthly Rate Range $1,626 - $6,684

Contact Harbour Village

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 1 deficiency

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
Latest Inspection October 8, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 112 This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better
Deficiencies per year Info Average deficiencies per year since 2023. 0.34 This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 8, 2025 complaint investigation found no deficiencies and all complaints were unsubstantiated.
  • April 2, 2024 abbreviated survey substantiated a complaint and cited one deficiency for failure to assess a resident after multiple falls and wounds.
  • August 14, 2024 follow-up survey found no deficiencies, confirming correction of prior issues.

Places of interest near Harbour Village

Address 0.8 miles from city center Info Estimated distance in miles from Greendale's city center to Harbour Village's address, calculated via Google Maps.

Calculate Travel Distance to Harbour Village

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Address

Compare Assisted Living around Milwaukee

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Villa St. Francis Assisted Living
AL
MC
RC
Milwaukee (Morgandale)134Yes 62 Studio / 1 Bed / 2 Bed38 82.1% A+Susan SeegertVilla St Francis Inc1
0
Facility 0
WI AVG 4
Rank #1 / 302
-
Facility -
WI AVG 12
Rank #1 / 302
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 302
Harbour Village
AL
IL
MC
Greendale (5900)60No 24 -37 81.7% A+Gelynna ShawLcs Greendale LLC7
6
Facility 6
WI AVG 4
Rank #217 / 302
1
Facility 1
WI AVG 12
Rank #68 / 302
0.1
Facility 0.1
WI AVG 2.4
Rank #68 / 302
New Perspective North Shore
AL
IL
MC
Brown Deer (North 60Th Street)60Yes 47 Studio / 1 Bed / 2 Bed18-A+Ryan NovaczykBeaver Creek Ops LLC----
New Perspective Senior Living | North Shore
AL
Brown Deer (North 60Th Street)60Yes 18 Studio / 1 Bed / 2 Bed18 70.0% A+Ryan NovaczykBeaver Creek Ops LLC9
12
Facility 12
WI AVG 4
Rank #292 / 302
11
Facility 11
WI AVG 12
Rank #216 / 302
1.2
Facility 1.2
WI AVG 2.4
Rank #171 / 302
New Perspective Senior Living | Waukesha
AL
IL
MC
Waukesha (Village Of Waukesha)60Yes 33 Studio / 1 Bed / 2 Bed18 48.3% A+Ryan NocaczykWaukesha Ops LLC18
16
Facility 16
WI AVG 4
Rank #302 / 302
51
Facility 51
WI AVG 12
Rank #291 / 302
2.8
Facility 2.8
WI AVG 2.4
Rank #243 / 302

Financial Assistance for
Assisted Living in Wisconsin

Harbour Village is located in Greendale, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Harbour Village

What neighborhood is Harbour Village in?

Harbour Village is in the 5900 neighborhood of Greendale.

Who is the owner of Harbour Village?

Harbour Village is legally operated by Lcs Greendale LLC, and administered by Gelynna Shaw.

Is Harbour Village in a walkable area?

Harbour Village has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Harbour Village?

Harbour Village's occupancy is 82%.

Does Harbour Village have different floorplan options?

Yes — see the floorplan options available at Harbour Village on this page.

Who is the administrator of Harbour Village?

Lcs Greendale Llc is the administrator of Harbour Village.

How many beds does Harbour Village have?

Harbour Village has 60 beds.

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