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Heritage Lake Country
Assisted Living, Independent Living & Memory Care · Hartland, WI
Exterior view of Heritage Lake Country building Exterior view of a senior living facility with a fountain Exterior view of assisted living facility with outdoor seating Outdoor seating area with umbrellas and tables Outdoor seating area with umbrellas and a garden A well-decorated private resident room with a cozy bed Serene outdoor space with seating and pathways Interior view of a hair salon in a senior living facility A cozy lobby area with a stone fireplace Cozy bedroom setup with decorative pillows and flowers Interior lounge area with a fireplace and seating Indoor therapy pool with accessible lift Dining area set up with tables and flowers Stylish resident bedroom with lamps and bedding Cozy private resident room with a neatly made bed Outdoor seating area with stone fire pit and flowers Outdoor seating area with pergola and flowers Interior game room with a pool table Cozy living room setting with floral decor Interior view of a bedroom and bathroom Outdoor seating area with umbrellas and flowers Common area with a pool table and seating Interior view of a fitness room with exercise equipment Outdoor seating area with a fire pit and greenery Interior view of a common area with seating and games Outdoor patio with umbrellas and seating Well-equipped fitness room with exercise machines Outdoor grilling area with tables and umbrellas Outdoor patio area with tables and umbrellas Cozy kitchenette area with wooden cabinetry Interior view of a billiards table in a common area Interior view of a common area with bar seating Activity board displaying scheduled events for residents A beautifully arranged food display in a dining area Cozy theater room with comfortable seating and a large screen Indoor swimming pool with colorful floats A fruit and cheese platter with wine bottles in the background Plated meal featuring salmon, vegetables, and sides Cozy living room setup with decorative elements Accessible bathroom with safety features Heritage Lake Country, assisted living in Hartland, WI — Served meal featuring chicken, vegetables, and potatoes Heritage Lake Country, assisted living in Hartland, WI — Fresh garden salad with sliced vegetables on a plate Heritage Lake Country, assisted living in Hartland, WI — A colorful platter of fresh vegetables and dip Two residents playing billiards in an indoor game area

Heritage Lake Country

Assisted Living, Independent Living & Memory Care · Hartland, WI
2975 Village Square Dr, Hartland, WI 53029 View map Calculator: See prices in your area
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Overview of Heritage Lake Country

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Heritage Lake County is a senior living community, operated by HSL 15 LLC, in Hartland, Wisconsin, offering a full continuum of care, ranging from independent living, assisted living, enhanced assisted living, and memory care. The community has been in operation since May 2017 and has 46 licensed beds, providing older adults in Waukesha County with a personalized approach to care, along with shared amenities.

With an occupancy rate of approximately 90%, the community currently has 65 beds occupied, which is higher than the state average. Additionally, the community has undergone three standard inspections, with the most recent dated November 5, 2025. This inspection concluded with one deficiency, which is significantly below Wisconsin’s state average of 12 deficiencies.

Along with 24-hour staffing, rehabilitation services and respite care are also offered. The community is also wheelchair-accessible and is equipped with emergency response systems, which is ideal for those focusing on mobility and safety. Residents also experience a maintenance-free lifestyle, as housekeeping and restaurant-style dining are provided.

Heritage Lake Country is ideal for older adults aged 55+ seeking comprehensive care and structured lifestyle services. Those looking to spend their later years in one place can rest assured of finding the right care in the community, especially with its continuum of care options, ranging from independent living to memory care. Older adults and families may also find the community’s high demand and clean inspection record appealing.

Facility Direct Line (262) 367-2975
Facility Direct Line (262) 367-2975 info@heritagesenior.com
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Bed community size
72-bed community Rank #147 / 494Bed count — State benchmarkedThis home is ranked 147th out of 494 homes in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
8 years in operation Rank #162 / 338Years in operation — State benchmarkedThis home is ranked 162nd out of 338 homes in Wisconsin for years in operation. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 22 / 100 Rank #433 / 580Walk Score — State benchmarkedThis home is ranked 433rd out of 580 homes in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
90%
Rank #90 / 406Occupancy rate — State benchmarkedThis home is ranked 90th out of 406 homes in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 406. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
65 / 72
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceMay 1, 2018
CountyWaukesha

Ownership & Operating Entity

Heritage Lake Country is legally operated by Hsl 15 LLC, and administered by Milo Pinkerton.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactShaun Lynch (per state records, record updated Jul 2026)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Enhanced Assisted Living

Additional Policies & Features

Gender ServedBoth
Minimum Age55

Amenities & Lifestyle

Movie Theater With Club Seating
Rehabilitation Gym And On-Site Therapy Services
Warm-Water Pool
Salon/Barbershop
Pub/Socialization Area With Billiards
Guest Suite
Respite Room For Short-Term Stays
On-Site Restaurant With Premier Menu
Multiple Activity Rooms
Convenience Store
Patio With Fire Pit And Gas Grills
Spa Rooms With Tub And Walk-In Shower
Full-Service Laundry (Assisted Living/Memory Care)
ActivitiesCoordinated activities and outings
Specific ProgramsLife Enrichment Programming, Culinary Offerings
Touring HoursMonday to Friday: 8am - 8pm, Weekend: 10am – 5pm

Rate Information (WI)

Monthly Rate Range $6,295 - $9,495

Contact Heritage Lake Country

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 1 deficiency

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 1 Better Metrics better than Wisconsin average:
• Total deficiencies (92% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 112 This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 5, 2025, found no deficiencies and the complaint was unsubstantiated.
  • A July 18, 2023 complaint investigation substantiated a violation for failing to investigate caregiver medication misappropriation involving morphine.
  • The July 18, 2023 survey issued a Statement of Deficiency for noncompliance with resident health and safety requirements.
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

Room sizes icon
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Room Sizes: 299-324 / 344-431 / 445 / 747 sq. ft

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Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

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Fitness and Recreation

Living Spaces & Floor Plans for Heritage Lake Country

Places of interest near Heritage Lake Country

Address 1.3 miles from city center Info Estimated distance in miles from Hartland's city center to Heritage Lake Country's address, calculated via Google Maps. — 5.63 miles to nearest hospital (Aurora Medical Center Summit)

Calculate Travel Distance to Heritage Lake Country

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Address

Compare Assisted Living around Milwaukee

Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Villa St. Francis Assisted Living
AL
MC
RC
Milwaukee (Morgandale)
134
Facility 134
WI AVG 61
Rank #19 / 494
Yes
62
Facility 62
WI AVG 42
Rank #148 / 580
Studio / 1 Bed / 2 Bed
38
Facility 38
WI AVG 12
Rank #12 / 338
 82.1% A+Susan SeegertVilla St Francis Inc1
0
Facility 0
WI AVG 4
Rank #1 / 302
-
Facility -
WI AVG 12
Rank #1 / 302
0.0
Facility 0.0
WI AVG 2.4
Rank #1 / 302
Milwaukee Catholic Home
AL
IL
MC
NH
SNF
Milwaukee (Northpoint)
107
Facility 107
WI AVG 61
Rank #55 / 494
No
83
Facility 83
WI AVG 42
Rank #36 / 580
1 Bed / 2 Bed- 89.3% A+Kate GerouMilwaukee Catholic Home Inc----
Ovation Jewish Home
AL
ADC
HOS
IL
MC
NH
RC
SNF
Milwaukee (Lower East Side)
102
Facility 102
WI AVG 61
Rank #66 / 494
No
88
Facility 88
WI AVG 42
Rank #9 / 580
-- 77.0% -Sandra ReynoldsJewish Home And Care Center Inc6
3
Facility 3
WI AVG 4
Rank #136 / 302
17
Facility 17
WI AVG 12
Rank #238 / 302
2.8
Facility 2.8
WI AVG 2.4
Rank #243 / 302
Heritage Lake Country
AL
IL
MC
Hartland
72
Facility 72
WI AVG 61
Rank #147 / 494
Yes
22
Facility 22
WI AVG 42
Rank #433 / 580
Studio / 1 Bed / 2 Bed
8
Facility 8
WI AVG 12
Rank #162 / 338
 90.3% -Milo PinkertonHsl 15 LLC3
2
Facility 2
WI AVG 4
Rank #100 / 302
1
Facility 1
WI AVG 12
Rank #68 / 302
0.3
Facility 0.3
WI AVG 2.4
Rank #74 / 302
Eastcastle Place
AL
IL
MC
NH
SNF
Milwaukee (Murray Hill)
18
Facility 18
WI AVG 61
Rank #466 / 494
Yes
92
Facility 92
WI AVG 42
Rank #6 / 580
Studio / 1 Bed / 2 Bed- 77.8% -Tyler GudexEastcastle Place8
3
Facility 3
WI AVG 4
Rank #136 / 302
22
Facility 22
WI AVG 12
Rank #259 / 302
2.8
Facility 2.8
WI AVG 2.4
Rank #243 / 302
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Financial Assistance for
Assisted Living in Wisconsin

Heritage Lake Country is located in Hartland, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Heritage Lake Country

Who is the owner of Heritage Lake Country?

Heritage Lake Country is legally operated by Hsl 15 LLC, and administered by Milo Pinkerton.

Is Heritage Lake Country in a walkable area?

Heritage Lake Country has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Heritage Lake Country?

Heritage Lake Country's occupancy is 90%.

How long has Heritage Lake Country been in business?

Heritage Lake Country has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at Heritage Lake Country?

Yes, Heritage Lake Country allows residents to bring their pets.

Who is the administrator of Heritage Lake Country?

Milo Pinkerton is the administrator of Heritage Lake Country.

How many beds does Heritage Lake Country have?

Heritage Lake Country has 72 beds.

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