Smaller home · May offer a more intimate, personalized care environment.
Heritage Lake Country
Heritage Lake County is a senior living community, operated by HSL 15 LLC, in Hartland, Wisconsin, offering a full continuum of care, ranging from independent living, assisted living, enhanced assisted living, and memory care. The community has been in operation since May 2017 and has 46 licensed beds, providing older adults in Waukesha County with a personalized approach to care, along with shared amenities.
With an occupancy rate of approximately 90%, the community currently has 65 beds occupied, which is higher than the state average. Additionally, the community has undergone three standard inspections, with the most recent dated November 5, 2025. This inspection concluded with one deficiency, which is significantly below Wisconsin’s state average of 12 deficiencies.
Along with 24-hour staffing, rehabilitation services and respite care are also offered. The community is also wheelchair-accessible and is equipped with emergency response systems, which is ideal for those focusing on mobility and safety. Residents also experience a maintenance-free lifestyle, as housekeeping and restaurant-style dining are provided.
Heritage Lake Country is ideal for older adults aged 55+ seeking comprehensive care and structured lifestyle services. Those looking to spend their later years in one place can rest assured of finding the right care in the community, especially with its continuum of care options, ranging from independent living to memory care. Older adults and families may also find the community’s high demand and clean inspection record appealing.
Community insights.
About this community
Heritage Lake Country is legally operated by Hsl 15 LLC, and administered by Milo Pinkerton.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average• Total deficiencies (92% below)
• Deficiencies per inspection (83% below)
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better |
|
Deficiencies per inspection
| 0.3 | 1.75 | This facility has 83% fewer deficiencies per inspection than a typical Wisconsin assisted living residence (0.3 vs. WI avg 1.75).↓ 83% better |
Inspections
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total inspections
| 3 | 5 | This facility has had 40% fewer total inspections than the Wisconsin average (3 vs. WI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↓ 40% fewer |
What does this home offer?
Pets Allowed
Room Sizes: 299-324 / 344-431 / 445 / 747 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Fitness and Recreation
Living Spaces & Floor Plans for Heritage Lake Country
Places of interest near Heritage Lake Country
1.3 miles from city center
Estimated distance in miles from Hartland's city center to Heritage Lake Country's address, calculated via Google Maps.
— 5.63 miles to nearest hospital (Aurora Medical Center Summit)
Calculate Travel Distance to Heritage Lake Country
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Compare Assisted Living around Milwaukee
Info below is compiled from the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Villa St. Francis Assisted Living | AL MC RC | Milwaukee (Morgandale) | 134
Facility
134
WI AVG
61
Rank
#19 / 494 | Yes |
62
Facility
62
WI AVG
44
Rank
#148 / 556 | Studio / 1 Bed / 2 Bed | 38
Facility
38
WI AVG
12
Rank
#12 / 341 |
82.1%
Facility
82.1%
WI AVG
74.6%
Rank
#162 / 399 | A+ | Susan Seegert | Villa St Francis Inc | 1 | 0
Facility
0
WI AVG
4
Rank
#1 / 310 | 0
Facility
0
WI AVG
12
Rank
#1 / 310 | 0.0
Facility
0.0
WI AVG
2.4
Rank
#1 / 310 |
| Heritage Lake Country | AL IL MC | Hartland | 72
Facility
72
WI AVG
61
Rank
#147 / 494 | Yes |
22
Facility
22
WI AVG
44
Rank
#433 / 556 | Studio / 1 Bed / 2 Bed | 8
Facility
8
WI AVG
12
Rank
#162 / 341 |
90.3%
Facility
90.3%
WI AVG
74.6%
Rank
#89 / 399 | - | Milo Pinkerton | Hsl 15 LLC | 3 | 2
Facility
2
WI AVG
4
Rank
#107 / 310 | 1
Facility
1
WI AVG
12
Rank
#69 / 310 | 0.3
Facility
0.3
WI AVG
2.4
Rank
#75 / 310 |
| Library Square Senior Living | AL IL RC | West Allis | 70
Facility
70
WI AVG
61
Rank
#154 / 494 | No |
74
Facility
74
WI AVG
44
Rank
#79 / 556 | Studio / 1 Bed / 2 Bed | 4
Facility
4
WI AVG
12
Rank
#241 / 341 |
44.3%
Facility
44.3%
WI AVG
74.6%
Rank
#370 / 399 | - | Christian Cummings | Lbs Opco LLC | 1 | 1
Facility
1
WI AVG
4
Rank
#59 / 310 | 0
Facility
0
WI AVG
12
Rank
#1 / 310 | 0.0
Facility
0.0
WI AVG
2.4
Rank
#1 / 310 |
| Deerwood Crossing Senior Residence | AL IL | Milwaukee | 66
Facility
66
WI AVG
61
Rank
#164 / 494 | Yes |
48
Facility
48
WI AVG
44
Rank
#240 / 556 | Studio / 1 Bed / 2 Bed | 15
Facility
15
WI AVG
12
Rank
#92 / 341 |
83.3%
Facility
83.3%
WI AVG
74.6%
Rank
#146 / 399 | - | Jfs Housing Inc | Jfs Housing Inc | 4 | 4
Facility
4
WI AVG
4
Rank
#179 / 310 | 0
Facility
0
WI AVG
12
Rank
#1 / 310 | 0.0
Facility
0.0
WI AVG
2.4
Rank
#1 / 310 |
| Heritage West Allis | AL MC | Milwaukee (Heritage West Allis) | 40
Facility
40
WI AVG
61
Rank
#339 / 494 | No |
77
Facility
77
WI AVG
44
Rank
#61 / 556 | - | 9
Facility
9
WI AVG
12
Rank
#151 / 341 |
75.0%
Facility
75.0%
WI AVG
74.6%
Rank
#221 / 399 | A+ | Milo Pinkerton | Heritage 6 LLC | 2 | 2
Facility
2
WI AVG
4
Rank
#107 / 310 | 0
Facility
0
WI AVG
12
Rank
#1 / 310 | 0.0
Facility
0.0
WI AVG
2.4
Rank
#1 / 310 |
Financial Assistance for
Assisted Living in Wisconsin
Heritage Lake Country is located in Hartland, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Frequently Asked Questions about Heritage Lake Country
Who is the owner of Heritage Lake Country?
Heritage Lake Country is legally operated by Hsl 15 LLC, and administered by Milo Pinkerton.
Is Heritage Lake Country in a walkable area?
Heritage Lake Country has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Heritage Lake Country?
Heritage Lake Country's occupancy is 90%.
How long has Heritage Lake Country been in business?
Heritage Lake Country has been operating for approximately 8 years, based on available licensing and registration records.
Are pets allowed at Heritage Lake Country?
Yes, Heritage Lake Country allows residents to bring their pets.
Who is the administrator of Heritage Lake Country?
Milo Pinkerton is the administrator of Heritage Lake Country.
How many beds does Heritage Lake Country have?
Heritage Lake Country has 72 beds.
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