Heritage Lake Country
Assisted Living, Independent Living & Memory Care · Milwaukee, WI

Heritage Lake Country

Assisted Living, Independent Living & Memory Care · Milwaukee, WI

Overview of Heritage Lake Country

Heritage Lake County is a senior living community, operated by HSL 15 LLC, in Hartland, Wisconsin, offering a full continuum of care, ranging from independent living, assisted living, enhanced assisted living, and memory care. The community has been in operation since May 2017 and has 46 licensed beds, providing older adults in Waukesha County with a personalized approach to care, along with shared amenities.

With an occupancy rate of approximately 90%, the community currently has 65 beds occupied, which is higher than the state average. Additionally, the community has undergone three standard inspections, with the most recent dated November 5, 2025. This inspection concluded with one deficiency, which is significantly below Wisconsin’s state average of 12 deficiencies.

Along with 24-hour staffing, rehabilitation services and respite care are also offered. The community is also wheelchair-accessible and is equipped with emergency response systems, which is ideal for those focusing on mobility and safety. Residents also experience a maintenance-free lifestyle, as housekeeping and restaurant-style dining are provided.

Heritage Lake Country is ideal for older adults aged 55+ seeking comprehensive care and structured lifestyle services. Those looking to spend their later years in one place can rest assured of finding the right care in the community, especially with its continuum of care options, ranging from independent living to memory care. Older adults and families may also find the community’s high demand and clean inspection record appealing.

Bed community size
72-bed community Rank #148 / 496Bed count — State benchmarkedThis home is ranked 148th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
8 years in operation Rank #160 / 334Years in operation — State benchmarkedThis home is ranked 160th out of 334 homes in Wisconsin. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 22 / 100 Rank #433 / 580Walk Score — State benchmarkedThis home is ranked 433rd out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
90%
Rank #89 / 431Occupancy rate — State benchmarkedThis home is ranked 89th out of 431 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 431. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
65 / 72
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceMay 1, 2018
CountyWaukesha

Ownership & Operating Entity

Heritage Lake Country is legally operated by Milo Pinkerton, and administrated by Hsl 15 LLC.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactShaun Lynch

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Enhanced Assisted Living

Additional Policies & Features

Gender ServedBoth
Minimum Age55

Amenities & Lifestyle

Movie Theater With Club Seating
Rehabilitation Gym And On-Site Therapy Services
Warm-Water Pool
Salon/Barbershop
Pub/Socialization Area With Billiards
Guest Suite
Respite Room For Short-Term Stays
On-Site Restaurant With Premier Menu
Multiple Activity Rooms
Convenience Store
Patio With Fire Pit And Gas Grills
Spa Rooms With Tub And Walk-In Shower
Full-Service Laundry (Assisted Living/Memory Care)
Coordinated Activities And Outings
ActivitiesCoordinated activities and outings.
Specific ProgramsLife Enrichment Programming, Culinary Offerings
Touring HoursMonday to Friday: 8am - 8pm, Weekend: 10am – 5pm

Pricing & Financial Information

IL$3,395 per month
AL$5,495 per month
EAL$6,395 per month
MC$6,595 per month

Dining & Nutrition

Food DescriptionOn-site restaurant with premier menu; one meal a day included in Independent Living.

Rate Information (WI)

Monthly Rate Range $6,295 - $9,495

Contact Heritage Lake Country

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 1 deficiency

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 0 Worse No metrics in this bucket. 2 Better Metrics better than Wisconsin average:
• Total deficiencies (92% below)
• Deficiencies per year (93% below)
Latest Inspection November 5, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 112 This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better
Deficiencies per year Info Average deficiencies per year since 2023. 0.34 This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 5, 2025, found no deficiencies and the complaint was unsubstantiated.
  • A July 18, 2023 complaint investigation substantiated a violation for failing to investigate caregiver medication misappropriation involving morphine.
  • The July 18, 2023 survey issued a Statement of Deficiency for noncompliance with resident health and safety requirements.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 299-324 / 344-431 / 445 / 747 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for Heritage Lake Country

Heritage Lake Country 3
Heritage Lake Country2
Heritage Lake Country1

Places of interest near Heritage Lake Country

Address 1.3 miles from city center Info Estimated distance in miles from Hartland's city center to Heritage Lake Country's address, calculated via Google Maps. — 5.63 miles to nearest hospital (Aurora Medical Center Summit)

Calculate Travel Distance to Heritage Lake Country

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Address

Financial Assistance for
Assisted Living in Wisconsin

Heritage Lake Country is located in Hartland, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Compare Assisted Living around Milwaukee

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Trinity Woods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Milwaukee (Mount Mary)
90
Facility 90
WI AVG 61
Rank #90 / 496
No
63
Facility 63
WI AVG 42
Rank #140 / 580
Studio / 1 Bed / 2 Bed
3
Facility 3
WI AVG 12
Rank #261 / 334
--Ssnd Mmu Mch Venture IncDavid Fulcher----
Heritage Lake Country
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Hartland
72
Facility 72
WI AVG 61
Rank #148 / 496
Yes
22
Facility 22
WI AVG 42
Rank #433 / 580
Studio / 1 Bed / 2 Bed
8
Facility 8
WI AVG 12
Rank #160 / 334
90.3%
Facility 90.3%
WI AVG 74.3%
Rank #90 / 406
-Hsl 15 LLCMilo Pinkerton3
2
Facility 2
WI AVG 3.8
Rank #108 / 312
1
Facility 1
WI AVG 12
Rank #69 / 312
0.3
Facility 0.3
WI AVG 2.0
Rank #75 / 312
New Perspective North Shore
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Brown Deer (North 60Th Street)
60
Facility 60
WI AVG 61
Rank #186 / 496
Yes
47
Facility 47
WI AVG 42
Rank #252 / 580
Studio / 1 Bed / 2 Bed
18
Facility 18
WI AVG 12
Rank #69 / 334
-A+Beaver Creek Ops LLCRyan Novaczyk----
New Perspective Senior Living | North Shore
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Brown Deer (North 60Th Street)
60
Facility 60
WI AVG 61
Rank #186 / 496
Yes
18
Facility 18
WI AVG 42
Rank #455 / 580
Studio / 1 Bed / 2 Bed
18
Facility 18
WI AVG 12
Rank #69 / 334
70.0%
Facility 70.0%
WI AVG 74.3%
Rank #257 / 406
A+Beaver Creek Ops LLCRyan Novaczyk9
12
Facility 12
WI AVG 3.8
Rank #301 / 312
11
Facility 11
WI AVG 12
Rank #221 / 312
1.2
Facility 1.2
WI AVG 2.0
Rank #175 / 312
New Perspective Senior Living | Waukesha
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Waukesha (Village Of Waukesha)
60
Facility 60
WI AVG 61
Rank #186 / 496
Yes
33
Facility 33
WI AVG 42
Rank #357 / 580
Studio / 1 Bed / 2 Bed
18
Facility 18
WI AVG 12
Rank #69 / 334
48.3%
Facility 48.3%
WI AVG 74.3%
Rank #364 / 406
A+Waukesha Ops LLCRyan Nocaczyk18
16
Facility 16
WI AVG 3.8
Rank #312 / 312
51
Facility 51
WI AVG 12
Rank #298 / 312
2.8
Facility 2.8
WI AVG 2.0
Rank #249 / 312

Frequently Asked Questions about Heritage Lake Country

What neighborhood is Heritage Lake Country in?

Heritage Lake Country is in the Hartland neighborhood of Hartland.

Who is the owner of Heritage Lake Country?

The legal owner and operator of Heritage Lake Country is Milo Pinkerton.

Is Heritage Lake Country in a walkable area?

Heritage Lake Country has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Heritage Lake Country?

Heritage Lake Country's occupancy is 90%.

Who is the administrator of Heritage Lake Country?

Hsl 15 Llc is the administrator of Heritage Lake Country.

How many beds does Heritage Lake Country have?

Heritage Lake Country has 72 beds.

Are there photos of Heritage Lake Country?

Yes — there are 44 photos of Heritage Lake Country in the photo gallery on this page.

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