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Hawthorne Woods by New Perspective
Assisted Living & Memory Care · Washington, PA
Aerial view of the facility entrance and parking area Interior common area with comfortable seating Well-maintained outdoor garden space with seating Bright dining room with tables set for meals

Hawthorne Woods by New Perspective

Assisted Living & Memory Care · Washington, PA
791 Locust Ave, Washington, PA 15301 View map Calculator: See prices in your area
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Overview of Hawthorne Woods by New Perspective

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Enjoy a convenient stay with the Hawthorne Woods by New Perspective located in the vibrant community of Washington, PA offering assisted living services. Cozy and spacious accommodations are available depending on their residents’ tastes. With a highly skilled and compassionate team, his community offers a round-the-clock on-site and on-call nurse, along with a trained and dedicated team, to attend to the needs of its residents.

Experience its lively community through a wide array of top-notch amenities and services. Enjoy chef-prepared dining with healthy and delectable meals. Moreover, residents can avail of housekeeping and laundry services, activity great room use, and services from on-site third-party physician providers. Meet new companions and build lasting connections through its various social activities like community outings with provided transportation. At the Hawthorne Woods by New Perspective, seniors are assured of a blissful retirement.

Facility Direct Line (724) 222-1005
Facility Direct Line (724) 222-1005
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Bed community size
81-bed community Rank #288 / 553Bed count — State benchmarkedThis home is ranked 288th out of 553 homes in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 19 / 100 Rank #539 / 667Walk Score — State benchmarkedThis home is ranked 539th out of 667 homes in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
59%
Rank #350 / 507Occupancy rate — State benchmarkedThis home is ranked 350th out of 507 homes in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 507. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
48 / 81
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypeAssisted Living
IssuanceOctober 31, 2025
ExpirationOctober 31, 2026
CountyWashington
License LevelFULL
License Number454090

Ownership & Operating Entity

Hawthorne Woods by New Perspective is legally operated by Washington Ops LLC.

Profit StatusFor-profit

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactLori Volkman (per BBB, record updated Jul 2026)

State Inspection Report (PA)

December 4, 2025
71 Total Daily Staff PA avg: 76.9 Rank #177 / 356 Total Daily Staff — State benchmarked This home is ranked 177th out of 356 homes in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
53 Waking Staff
0 Resident Support Staff
56 Residents Served
6 Current Residents

Resident Conditions (PA)

Age 60+ 56 (100%)
Mobility Need 15 (27%)
Mental Illness 1 (2%)
Physical Disability 1 (2%)
Supplemental Security Income 56 (100%)

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Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2022 · 4 years of data 66 citations 5 complaints 13 inspections 1 waiver
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

10 points below the Pennsylvania average for assisted living residences (83/100)

Rank #356 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 356th out of 460 homes in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 73 out of 100. Letter grade C. 10 points below the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    1
    vs 0.9 avg
    ↑ 11% higher than PA avg
Data reflects the most recent 4 years (since 2022).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Pennsylvania state average
Overall vs. PA average 3 Worse Metrics worse than Pennsylvania average:
• Total citations (5% above)
• Total complaints (25% above)
• Complaints per year (30% above) 1 At Avg Metrics at Pennsylvania average:
• Inspections with citations (at PA avg) 2 Better Metrics better than Pennsylvania average:
• Citations per inspection (11% below)
• Inspection citation rate (15% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 6663 This facility has 5% more total citations than a typical Pennsylvania assisted living residence (66 vs. PA avg 63).↑ 5% worse Rank #349 / 478 Total citations — State benchmarked This home is ranked 349th out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Info Average citations per inspection. 5.15.7 This facility has 11% fewer citations per inspection than a typical Pennsylvania assisted living residence (5.1 vs. PA avg 5.7).↓ 11% better Rank #326 / 478 Citations per inspection — State benchmarked This home is ranked 326th out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1311 This facility has had 18% more total inspections than the Pennsylvania average (13 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 18% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 88 This facility has inspections with citations in line with the Pennsylvania average (8 vs. PA avg 8).— At avg
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 62%73% This facility has 11 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (62% vs. PA avg 73%).↓ 11% better Rank #184 / 478 Inspection citation rate — State benchmarked This home is ranked 184th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 54 This facility has 25% more total complaints than a typical Pennsylvania assisted living residence (5 vs. PA avg 4).↑ 25% worse Rank #343 / 478 Total complaints — State benchmarked This home is ranked 343rd out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 1.31 This facility has 30% more complaints per year than a typical Pennsylvania assisted living residence (1.3 vs. PA avg 1).↑ 30% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The July 31, 2025 monitoring inspection found four deficiencies including missing carbon monoxide detectors and unsecured medications, all corrected with plans of correction and ongoing training scheduled.
  • The May 5, 2025 renewal inspection cited 21 deficiencies including physical abuse by staff, medication errors, inadequate staffing and training, fire safety violations, and unsecured resident records.
  • Complaint investigations from December 27, 2024, and June 13, 2024, found multiple care and reporting deficiencies, including rough treatment of a resident and incomplete staff training, with corrective actions implemented.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Housing Options: Studio / 1 Bed

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Building type icon

Building Type: 2-story

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Transportation Services

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Fitness and Recreation

Places of interest near Hawthorne Woods by New Perspective

Address 1.5 miles from city center Info Estimated distance in miles from Washington's city center to Hawthorne Woods by New Perspective's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Homestead Village
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Lancaster (Rohrerstown)100 Yes - 16 Private Rooms
Hawthorne Woods by New Perspective
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MC
Washington (South Strabane Township)81 Yes A+ 19 Studio / 1 Bed
Dunwoody Village
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MC
NH
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Newtown Square81 Yes - 64 Studio / 1 Bed / 2 Bed
Dock Woods
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MC
NH
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Lansdale80 No - 21 Studio / 1 Bed / 2 Bed
Kendal-Crosslands Communities
AL
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Kennett Square51 Yes - 9 Studio / 1 Bed / 2 Bed
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Frequently Asked Questions about Hawthorne Woods by New Perspective

What neighborhood is Hawthorne Woods by New Perspective in?

Hawthorne Woods by New Perspective is in the South Strabane Township neighborhood of Washington.

Who is the owner of Hawthorne Woods by New Perspective?

Hawthorne Woods by New Perspective is legally operated by Washington Ops LLC.

Is Hawthorne Woods by New Perspective in a walkable area?

Hawthorne Woods by New Perspective has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Hawthorne Woods by New Perspective?

According to PA state health department records, Hawthorne Woods by New Perspective's license number is 454090.

When does Hawthorne Woods by New Perspective's license expire?

According to PA state health department records, Hawthorne Woods by New Perspective's license expires on October 31, 2026.

What is the occupancy rate at Hawthorne Woods by New Perspective?

Hawthorne Woods by New Perspective's occupancy is 59%.

How long has Hawthorne Woods by New Perspective been in business?

Hawthorne Woods by New Perspective has been operating for approximately 19 years, based on available licensing and registration records.

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