Heartful Hands LLC

Overview of Heartful Hands

Heartful Hands, located on Mitchell Avenue in Clairton, Pennsylvania, is a 36-bed personal care home serving older adults aged 60 and older. The Allegheny County facility houses 29 residents, maintaining an 81 percent occupancy rate. The care model focuses on standard daily assistance in a small-scale residential environment.

The daily schedule incorporates resident engagement through local volunteer projects and seasonal charity events, such as its annual Toy Drive and the Take Action program. State records focus on staff training documentation, medication logging, fire safety procedures, and general sanitation, with past administrative findings managed through submitted corrective action plans.

The neighborhood carries a walkability score of 55 out of 100, indicating a moderately pedestrian-friendly location where visiting family and mobile residents can complete select errands on foot.

Older adults and family representatives researching local personal care homes can reach out to the Clairton administrative office to check on current room vacancies.

Facility Direct Line (651) 802-5867 donate@heartfulhands.org

36-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 55 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

81%

Similar to the Pennsylvania average: 78.7%

Occupied beds

29 / 36

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

IssuanceFebruary 24, 2026

ExpirationAugust 24, 2026

CountyAllegheny

License LevelFULL

License Number453700

Heartful Hands LLC is legally operated by Heartful Hands LLC.

Owner NameHeartful Hands LLC

Profit StatusFor-profit

27 Total Daily Staff PA avg: 76.9

20 Waking Staff

0 Resident Support Staff

26 Residents Served

0 Current Residents

Since 2022 · 4 years of data 180 citations 7 complaints 11 inspections 2 waivers

Inspection Score

24 points below the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
2
vs 0.9 avg
↑ 122% higher than PA avg

Data reflects the most recent 4 years (since 2022).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Pennsylvania state average

Overall vs. PA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	180	63	This facility has 186% more total citations than a typical Pennsylvania assisted living residence (180 vs. PA avg 63).↑ 186% worse Rank #445 / 478 Total citations — State benchmarked This home is ranked 445th out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Average citations per inspection.	16.4	5.7	This facility has 188% more citations per inspection than a typical Pennsylvania assisted living residence (16.4 vs. PA avg 5.7).↑ 188% worse Rank #465 / 478 Citations per inspection — State benchmarked This home is ranked 465th out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all inspections conducted at this facility.	11	11	This facility has total inspections in line with the Pennsylvania average (11 vs. PA avg 11).— At avg
Inspections with citations Inspections that resulted in at least one regulatory citation.	10	8	This facility has 25% more inspections with citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 8).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	91%	73%	This facility has 18 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (91% vs. PA avg 73%).↑ 18% worse Rank #452 / 478 Inspection citation rate — State benchmarked This home is ranked 452nd out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	7	4	This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #242 / 478 Total complaints — State benchmarked This home is ranked 242nd out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	1.8	1	This facility has 80% more complaints per year than a typical Pennsylvania assisted living residence (1.8 vs. PA avg 1).↑ 80% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 17, 2025 found 8 deficiencies including staff background checks, medication staffing, and fire safety, but the accepted plan of correction was fully implemented by September 3, 2025.
The April 21, 2025 renewal survey identified 27 deficiencies including repeated failures in medication administration, staff training, fire safety, and incomplete resident records with no immediate correction by that date.
Multiple inspections in early 2025 documented ongoing issues with sanitary conditions, incomplete staff orientation and training, medication errors, and fire drill compliance, showing consistent regulatory noncompliance despite submitted plans of correction.

Show Inspection Reports

0.0 miles from city center Estimated distance in miles from Clariton's city center to Heartful Hands LLC's address, calculated via Google Maps.

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Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Messiah Lifeways at Messiah Village	AL ADC IL MC NH RESC RC SNF	Mechanicsburg	190 Facility 190 PA AVG 94 Rank #21 / 553	No	22 Facility 22 PA AVG 46 Rank #520 / 667	Messiah Home Inc	89 Facility 89 PA AVG 83 Rank #152 / 460	9	1 Facility 1 PA AVG 4 Rank #107 / 478	77.8% Facility 77.8% PA AVG 72.7% Rank #345 / 478	32 Facility 32 PA AVG 63 Rank #205 / 478	3.6 Facility 3.6 PA AVG 5.7 Rank #221 / 478	Non-Profit	144 Facility 144 PA AVG 76.9 Rank #21 / 356	1.21	78.4%	-	A+
Homestead Village	AL IL MC NH SNF	Lancaster (Rohrerstown)	100 Facility 100 PA AVG 94 Rank #202 / 553	Yes	16 Facility 16 PA AVG 46 Rank #558 / 667	Homestead Village Inc	91 Facility 91 PA AVG 83 Rank #112 / 460	5	0 Facility 0 PA AVG 4 Rank #1 / 478	40% Facility 40% PA AVG 72.7% Rank #39 / 478	6 Facility 6 PA AVG 63 Rank #27 / 478	1.2 Facility 1.2 PA AVG 5.7 Rank #32 / 478	Non-Profit	-	-	57.0%	Private Rooms	-
Riverton Enhanced Senior Living	AL IL MC NH RC SNF	Allentown (Rittersville)	90 Facility 90 PA AVG 94 Rank #250 / 553	No	56 Facility 56 PA AVG 46 Rank #236 / 667	Riverton Operator LLC	91 Facility 91 PA AVG 83 Rank #112 / 460	12	2 Facility 2 PA AVG 4 Rank #184 / 478	58.3% Facility 58.3% PA AVG 72.7% Rank #150 / 478	44 Facility 44 PA AVG 63 Rank #266 / 478	3.7 Facility 3.7 PA AVG 5.7 Rank #227 / 478	Profit	85 Facility 85 PA AVG 76.9 Rank #132 / 356	1.23	76.7%	1 Bed / 2 Bed	-
Heartful Hands LLC	AL	Clariton	36 Facility 36 PA AVG 94 Rank #516 / 553	No	55 Facility 55 PA AVG 46 Rank #245 / 667	Heartful Hands LLC	59 Facility 59 PA AVG 83 Rank #458 / 460	11	3 Facility 3 PA AVG 4 Rank #242 / 478	90.9% Facility 90.9% PA AVG 72.7% Rank #452 / 478	180 Facility 180 PA AVG 63 Rank #445 / 478	16.4 Facility 16.4 PA AVG 5.7 Rank #465 / 478	Profit	27 Facility 27 PA AVG 76.9 Rank #324 / 356	1.04	80.6%	-	-
Beaumont At Bryn Mawr	AL IL NH PC RC SNF	Bryn Mawr (North Ithan Avenue)	18 Facility 18 PA AVG 94 Rank #551 / 553	Yes	8 Facility 8 PA AVG 46 Rank #610 / 667	Beaumont Retirement Community Inc	96 Facility 96 PA AVG 83 Rank #38 / 460	6	1 Facility 1 PA AVG 4 Rank #107 / 478	83.3% Facility 83.3% PA AVG 72.7% Rank #392 / 478	17 Facility 17 PA AVG 63 Rank #96 / 478	2.8 Facility 2.8 PA AVG 5.7 Rank #161 / 478	Non-Profit	13 Facility 13 PA AVG 76.9 Rank #352 / 356	1.00	72.2%	1 Bed / 2 Bed	-

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Is Heartful Hands LLC in a walkable area?

Heartful Hands LLC has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heartful Hands LLC?

According to PA state health department records, Heartful Hands LLC's license number is 453700.

When does Heartful Hands LLC's license expire?

According to PA state health department records, Heartful Hands LLC's license expires on August 24, 2026.

What is the occupancy rate at Heartful Hands LLC?

Heartful Hands LLC's occupancy is 81%.

Are pets allowed at Heartful Hands LLC?

No, Heartful Hands LLC has a no-pet policy.

Does Heartful Hands LLC operate as a for-profit or non-profit?

Heartful Hands LLC is registered as a for-profit in PA.

How many beds does Heartful Hands LLC have?

Heartful Hands LLC has 36 beds.

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Overview of Heartful Hands

About this community

Occupancy

License Details

Ownership & Operating Entity

State Inspection Report (PA)

Resident Conditions (PA)

Amenities & Lifestyle

Contact Heartful Hands LLC

Inspection History

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

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