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Heartland Retirement Personal Care Home
Assisted Living & Residential Care · Woolrich, PA
Three elderly women sitting outside the facility Resident celebrating 100th birthday with cake and flowers Heartland Retirement Personal Care Home, assisted living in Woolrich, PA — Sign for Heartland Retirement Personal Care Home with contact information Resident celebrating 100th birthday with cake and flowers Residents enjoying a meal in the dining room

Heartland Retirement Personal Care Home

Assisted Living & Residential Care · Woolrich, PA
46 Elementary Lane, Box 210, Woolrich, PA 17779 View map Calculator: See prices in your area
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Overview of Heartland Retirement Personal Care Home

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Heartland Retirement Personal Care Home is a 48-bed personal care home in Woolrich, Pennsylvania, that provides personal care. The community has a 21% occupancy with 10 older adults currently in residence. With a Walk Score of 7, the community is in a car-dependent area, where most errands and services require transportation.

Limited available information is provided regarding care services, amenities, activities, dining, or daily programming within the community.

Throughout its history, inspection records have identified concerns in safety systems and documentation practices, with corrective actions implemented in response to findings. Notably, these issues have shown recurring attention across survey periods.

Facility Direct Line (570) 769-6007
Facility Direct Line (570) 769-6007 heartlandpch@comcast.net
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Bed community size
48-bed community Rank #457 / 555Bed count — State benchmarkedThis home is ranked 457th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 7 / 100 Rank #622 / 668Walk Score — State benchmarkedThis home is ranked 622nd out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
21%
Rank #507 / 518Occupancy rate — State benchmarkedThis home is ranked 507th out of 518 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 518. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
10 / 48
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceJuly 13, 2025
ExpirationJuly 13, 2026 Expires in 6 days
CountyClinton
License LevelFULL
License Number227120

Ownership & Operating Entity

Heartland Retirement Personal Care Home is legally operated by Heartland Retirement Personal Care Home Inc.

Owner NameHeartland Retirement Personal Care Home Inc
Profit StatusFor-profit

Contact Heartland Retirement Personal Care Home

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 27 citations 0 complaints 7 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points above the Pennsylvania average for assisted living residences (83/100)

Rank #30 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 30th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 97 out of 100. Letter grade A+. 14 points above the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 0 Worse No metrics in this bucket. 7 Better Metrics better than Pennsylvania average:
• Total citations (57% below)
• Citations per year (57% below)
• Citations per inspection (32% below)
• Inspections with citations (38% below)
• Inspection citation rate (3% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Latest Inspection December 26, 2024 Follow Up

Citations Info Citations are formal regulatory issues recorded during state inspections.

This Facility PA Average vs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 27 63 This facility has 57% fewer total citations than a typical Pennsylvania assisted living residence (27 vs. PA avg 63).↓ 57% better Rank #172 / 478 Total citations — State benchmarked This home is ranked 172nd out of 478 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 5.4 12.6 This facility has 57% fewer citations per year than a typical Pennsylvania assisted living residence (5.4 vs. PA avg 12.6).↓ 57% better
Citations per inspection Info Average citations per inspection. 3.9 5.7 This facility has 32% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.9 vs. PA avg 5.7).↓ 32% better Rank #247 / 478 Citations per inspection — State benchmarked This home is ranked 247th out of 478 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility PA Average vs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 7 11 This facility has had 36% fewer total inspections than the Pennsylvania average (7 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 36% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 5 8 This facility has 38% fewer inspections with citations than a typical Pennsylvania assisted living residence (5 vs. PA avg 8).↓ 38% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 71% 73% This facility has 2 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (71% vs. PA avg 73%).↓ 2% better Rank #286 / 478 Inspection citation rate — State benchmarked This home is ranked 286th out of 478 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This Facility PA Average vs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 0 4 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 0 0.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 26, 2024 follow-up inspection found the previously cited Resident Initial Assessment and Support Plan signature deficiencies fully corrected and compliance maintained.
  • October 3, 2024 renewal inspection identified 10 deficiencies including missing CO2 monitor, uncovered bed enabler hazard, medication record errors, and lack of overnight fire drills.
  • August 15, 2023 renewal inspection cited 11 deficiencies focused on CO2 monitor maintenance, administrator training shortfalls, emergency water supply, exit door issues, and incomplete resident documentation.
Show Inspection Reports

Places of interest near Heartland Retirement Personal Care Home

Address 0.3 miles from city center Info Estimated distance in miles from Woolrich's city center to Heartland Retirement Personal Care Home's address, calculated via Google Maps.

Calculate Travel Distance to Heartland Retirement Personal Care Home

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Frequently Asked Questions about Heartland Retirement Personal Care Home

Is Heartland Retirement Personal Care Home in a walkable area?

Heartland Retirement Personal Care Home has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Heartland Retirement Personal Care Home?

According to PA state health department records, Heartland Retirement Personal Care Home's license number is 227120.

When does Heartland Retirement Personal Care Home's license expire?

According to PA state health department records, Heartland Retirement Personal Care Home's license expires on July 13, 2026.

What is the occupancy rate at Heartland Retirement Personal Care Home?

Heartland Retirement Personal Care Home's occupancy is 21%.

Does Heartland Retirement Personal Care Home operate as a for-profit or non-profit?

Heartland Retirement Personal Care Home is registered as a for-profit in PA.

How many beds does Heartland Retirement Personal Care Home have?

Heartland Retirement Personal Care Home has 48 beds.

Has Heartland Retirement Personal Care Home had any recent citations?

Heartland Retirement Personal Care Home has had 27 recently reported citations.

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