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Hermitage Deep Run
Assisted Living & Memory Care · Richmond, VA
A bright view of the facility's exterior with landscaping Vibrant garden with colorful flowers

Hermitage Deep Run

Assisted Living & Memory Care · Richmond, VA
9991 Ridgefield Parkway, Richmond, VA 23233 View map Calculator: See prices in your area
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Overview of Hermitage Deep Run

Hermitage Deep Run is a licensed assisted living community in the Henrico County area of Richmond, Virginia, offering assisted living and memory support services. Led by administrator Brittany Ingram-Adkins as part of the broader Hermitage senior living network, the community emphasizes individualized care, engaging programs, and a supportive environment for residents with memory-related needs. Serving 43 residents with a 90-bed capacity, the community is currently operating at approximately 48% occupancy, suggesting availability for interested families.

The community has completed 6 state inspections, with only 1 resulting in a violation, or 16.7%, which is significantly lower than the Virginia average of 64.3%. Additionally, it has recorded just 1 total deficiency across all inspections, compared to the state average of 32. The most recent inspection on November 13, 2025, also concluded with no deficiencies and did not substantiate any related complaints. The single substantiated issue on record was from a September 2025 complaint investigation involving an unauthorized recording during a resident and staff interaction, which was addressed through staff removal from the specialized unit and required retraining. However, there are no records of fines, immediate jeopardy findings, or license actions.

Three daily meals with snacks, along with support from licensed nurses and certified nursing assistants providing 24-hour care, are offered, along with respite care and structured memory support programming. The community also offers an ongoing calendar of activities, volunteer opportunities, and wellness events designed to promote engagement and quality of life. Its affiliation with the Hermitage network also reflects a mission-driven approach with established care standards.

Hermitage Deep Run is well-suited for older adults who need assisted living with integrated memory support in a more intimate setting within the Richmond area. This community is also a practical option for families seeking immediate availability and reassurance with quality, as it has a strong inspection record and open availability.

Facility Direct Line (804) 305-4876
Facility Direct Line (804) 305-4876

Capacity and availability

Residents per day
43
Bed community size
90-bed community Rank #179 / 365Bed count — State benchmarkedThis home is ranked 179th out of 365 homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 59 / 100 Rank #115 / 434Walk Score — State benchmarkedThis home is ranked 115th out of 434 homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
48%
Rank #257 / 293Occupancy rate — State benchmarkedThis home is ranked 257th out of 293 homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 293. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
43 / 90
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 8, 2028

Ownership & Operating Entity

Hermitage Deep Run is administered by Brittany Ingram-Adkins.

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Memory Support

Amenities & Lifestyle

Specific ProgramsVolunteer Opportunities

Contact Hermitage Deep Run

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2024 · 2 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 1 deficiency 1 complaint 5 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 4 Better Metrics better than Virginia average:
• Total deficiencies (97% below)
• Deficiencies per inspection (93% below)
• Total complaints (86% below)
• Complaints per year (86% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 132 This facility has 97% fewer total deficiencies than a typical Virginia assisted living residence (1 vs. VA avg 32).↓ 97% better
Deficiencies per inspection Info Average deficiencies per inspection. 0.22.7 This facility has 93% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.2 vs. VA avg 2.7).↓ 93% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 514 This facility has had 64% fewer total inspections than the Virginia average (5 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 64% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 17 This facility has 86% fewer total complaints than a typical Virginia assisted living residence (1 vs. VA avg 7).↓ 86% better
Complaints per year Info Average complaints per year since 2024. 0.53.5 This facility has 86% fewer complaints per year than a typical Virginia assisted living residence (0.5 vs. VA avg 3.5).↓ 86% better
Show Inspection Reports

Living Spaces & Floor Plans for Hermitage Deep Run

Places of interest near Hermitage Deep Run

Address 9991 Ridgefield Parkway, Richmond, VA 23233

Calculate Travel Distance to Hermitage Deep Run

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Address

Compare Assisted Living around Richmond

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Sunrise Villa Tuckahoe
AL
MC
Richmond (Henrico)
250
Facility 250
VA AVG 96
Rank #6 / 365
Yes
43
Facility 43
VA AVG 45
Rank #221 / 434
Studio / 1 Bed / 2 BedMindy Powell
94.0%
Facility 94.0%
VA AVG 71%
Rank #29 / 293
-15
0%
Facility 0%
VA AVG 59.3%
Rank #1 / 330
7
Facility 7
VA AVG 7
Rank #227 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Westminster Canterbury Richmond
AL
HC
IL
MC
NH
Richmond
214
Facility 214
VA AVG 96
Rank #15 / 365
Yes
16
Facility 16
VA AVG 45
Rank #374 / 434
Studio / 1 Bed / 2 Bed / 2-4 BedMs. Susan Chrissley
60.7%
Facility 60.7%
VA AVG 71%
Rank #209 / 293
A+5
0%
Facility 0%
VA AVG 59.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
0
Facility 0
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Cedarfield
AL
NH
IL
Richmond
157
Facility 157
VA AVG 96
Rank #38 / 365
Yes
11
Facility 11
VA AVG 45
Rank #405 / 434
1 Bed / 2 BedLauren Burnette
54.1%
Facility 54.1%
VA AVG 71%
Rank #236 / 293
A6
17%
Facility 17%
VA AVG 59.3%
Rank #22 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
6
Facility 6
VA AVG 32
Rank #48 / 271
1.0
Facility 1.0
VA AVG 2.3
Rank #55 / 271
The Estates at West End
AL
IL
MC
Richmond
105
Facility 105
VA AVG 96
Rank #126 / 365
No
65
Facility 65
VA AVG 45
Rank #81 / 434
Studio / 1 BedStephanie Quick
69.5%
Facility 69.5%
VA AVG 71%
Rank #168 / 293
-16
19%
Facility 19%
VA AVG 59.3%
Rank #25 / 330
9
Facility 9
VA AVG 7
Rank #264 / 330
8
Facility 8
VA AVG 32
Rank #62 / 271
0.5
Facility 0.5
VA AVG 2.3
Rank #28 / 271
Hermitage Deep Run
AL
MC
Richmond
90
Facility 90
VA AVG 96
Rank #179 / 365
No
59
Facility 59
VA AVG 45
Rank #115 / 434
-Brittany Ingram-Adkins
47.8%
Facility 47.8%
VA AVG 71%
Rank #257 / 293
-5
20%
Facility 20%
VA AVG 59.3%
Rank #26 / 330
1
Facility 1
VA AVG 7
Rank #78 / 330
1
Facility 1
VA AVG 32
Rank #17 / 271
0.2
Facility 0.2
VA AVG 2.3
Rank #17 / 271
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Hermitage Deep Run is located in RICHMOND, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Hermitage Deep Run

Is Hermitage Deep Run in a walkable area?

Hermitage Deep Run has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Hermitage Deep Run's license expire?

According to VA state health department records, Hermitage Deep Run's license expires on March 8, 2028.

What is the occupancy rate at Hermitage Deep Run?

Hermitage Deep Run's occupancy is 48%.

Does Hermitage Deep Run have different floorplan options?

Yes — see the floorplan options available at Hermitage Deep Run on this page.

Are pets allowed at Hermitage Deep Run?

No, Hermitage Deep Run has a no-pet policy.

Who is the administrator of Hermitage Deep Run?

Brittany Ingram-Adkins is the administrator of Hermitage Deep Run.

How many beds does Hermitage Deep Run have?

Hermitage Deep Run has 90 beds.

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