Hilton East Assisted Living in Hilton, NY

Overview of Hilton East Assisted Living

At 205 beds, Hilton East Assisted Living is one of the larger assisted living communities in Monroe County. It sits on East Avenue in Hilton, New York, operated by Hilton East Assisted Living LLC, in a moderately walkable neighborhood with a Walk Score of 65; enough for some errands on foot, though most still need a car.

Nursing services and medication management are confirmed on site. Three meals come daily in a restaurant-style dining room, which gives the dining experience a more structured setting than a typical cafeteria arrangement. Transportation coordination to medical appointments is also part of what the facility offers, reducing one of the more practical logistics burdens for families. Daily activities and entertainment run through the week, and an on-site beauty and barber shop means residents can handle personal care without leaving the building.

The New York Department of Health’s Office of Aging and Long Term Care handles regulatory oversight. Inspection findings have centered on care planning and documentation.

For families in the Hilton and broader Monroe County area looking at assisted living options, Hilton East offers a large-scale community with nursing coverage, daily dining in a restaurant-style setting, and on-site services that reduce the need for outside appointments.

Facility Direct Line (585) 392-7171 info@hiltoneast.com

By The Numbers

Community insights.

Bed count 205

High-capacity home · May provide extensive amenities, services and programs.

Walk Score

65 / 100

About this community

Facility TypeAdult Home

StatusActive

CountyMonroe

License Number370-F-208

Owner NameHilton East Assisted Living LLC

Nursing Services

Pets not allowed

Activities

Laundry

Salon

Housekeeping

Live Entertainment

Food Prep

Volunteer Program

Inspection Scorecard This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	32	9	This facility has had 256% more total inspections than the New York average (32 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 256% more
Inspections with violations Inspections that resulted in at least one regulatory violation.	17	4	This facility has 325% more inspections with violations than a typical New York assisted living residence (17 vs. NY avg 4).↑ 325% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	53%	57%	This facility has 4 percentage points lower inspection violation rate than a typical New York assisted living residence (53% vs. NY avg 57%).↓ 4% better Rank #197 / 323 Inspection violation rate — State benchmarked This home is ranked 197th out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Inspections with violations Inspections that uncovered at least one regulatory violation.	21	4	This facility has 425% more inspections with violations than a typical New York assisted living residence (21 vs. NY avg 4).↑ 425% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	66%	57%	This facility has 9 percentage points higher inspection violation rate than a typical New York assisted living residence (66% vs. NY avg 57%).↑ 9% worse Rank #197 / 323 Inspection violation rate — State benchmarked This home is ranked 197th out of 323 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	6	This facility has had 100% fewer complaint visits than the New York average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 323 Complaint visits — State benchmarked This home is ranked 1st out of 323 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violations Violations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total violations Formal regulatory issues recorded by inspectors across all inspection types.	78	18	This facility has 333% more total violations than a typical New York assisted living residence (78 vs. NY avg 18).↑ 333% worse Rank #321 / 323 Total violations — State benchmarked This home is ranked 321st out of 323 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Violations per inspection Average violations per inspection.	2.4	2.23	This facility has 8% more violations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 2.23).↑ 8% worse Rank #255 / 323 Violations per inspection — State benchmarked This home is ranked 255th out of 323 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 323 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Violation breakdown

7 Admission Standards NY avg: 0.5

1 Civil Penalties NY avg: 0.1

3 Disaster and Emergency NY avg: 0.5

13 Environmental Standards NY avg: 1.7

7 Food and Service NY avg: 1.1

2 General Provisions NY avg: 0.2

1 Inspection NY avg: 0.1

2 Operating Certificate NY avg: 0.2

11 Personnel NY avg: 0.7

4 Records and Reports NY avg: 2.0

1 Resident Protections NY avg: 0.4

22 Resident Services NY avg: 2.9

3 Residents Funds & Valuables NY avg: 0.1

1 Retention and Standards NY avg: 0.8

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	22	79	This facility has 72% fewer total complaints than a typical New York assisted living residence (22 vs. NY avg 79).↓ 72% better
Complaints per year Average complaints per year since 2024.	11	39.5	This facility has 72% fewer complaints per year than a typical New York assisted living residence (11 vs. NY avg 39.5).↓ 72% better

Show Inspection Reports

Total Cases 1

Active Cases 1

Since 2026

Most Recent 2026

View full lawsuit report

0.0 miles from city center Estimated distance in miles from Hilton's city center to Hilton East Assisted Living's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Hilton East Assisted Living

Add your location

Compare Assisted Living around Monroe County

Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Hilton East Assisted Living	AL	Hilton	205 Facility 205 NY AVG 160 Rank #154 / 736	No	65 Facility 65 NY AVG 64 Rank #650 / 1,150	-	32	53% Facility 53% NY AVG 56.5% Rank #197 / 323	0 Facility 0 NY AVG 6 Rank #1 / 323	78 Facility 78 NY AVG 14.5 Rank #321 / 323	2.4 Facility 2.4 NY AVG 2.2 Rank #255 / 323	-
Fairport Rehab & Nursing Center	AL NH PC SNF	Fairport	142 Facility 142 NY AVG 160 Rank #355 / 736	Yes	35 Facility 35 NY AVG 64 Rank #908 / 1,150	Fairport Baptist Homes Adult Care Facility, Inc	12	83%	5	37	3.1	1 Bed
Cherry Ridge	AL ADC HOS IL MC NH SNF	Webster (Town Of Webster)	87 Facility 87 NY AVG 160 Rank #542 / 736	Yes	46 Facility 46 NY AVG 64 Rank #813 / 1,150	The Glen At Cherry Ridge, LLC	7	29% Facility 29% NY AVG 56.5% Rank #80 / 323	5 Facility 5 NY AVG 6 Rank #216 / 323	4 Facility 4 NY AVG 14.5 Rank #101 / 323	0.6 Facility 0.6 NY AVG 2.2 Rank #93 / 323	Cottage / 1 Bed / 2 Bed
St Anns Community	AL ADC HOS NH PC SNF	Webster	72 Facility 72 NY AVG 160 Rank #601 / 736	Yes	75 Facility 75 NY AVG 64 Rank #527 / 1,150	St Anns Nursing Home Company Inc (The Heritage) (Not For Profit)	9	67%	-	20	2.2	-

View all Nearby Homes

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Is Hilton East Assisted Living in a walkable area?

Hilton East Assisted Living has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hilton East Assisted Living?

According to NY state health department records, Hilton East Assisted Living's license number is 370-F-208.

Are pets allowed at Hilton East Assisted Living?

No, Hilton East Assisted Living has a no-pet policy.

How many beds does Hilton East Assisted Living have?

Hilton East Assisted Living has 205 beds.

Has Hilton East Assisted Living had any violations?

Hilton East Assisted Living has had 78 reported violations since 2024 according to records from New York State Department of Health (NYSDOH).

Are there photos of Hilton East Assisted Living?

Yes — there are 4 photos of Hilton East Assisted Living in the photo gallery on this page.

What is the address of Hilton East Assisted Living?

Hilton East Assisted Living is located at 231 East Avenue, Hilton, NY 14468.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Hilton East Assisted Living