Hilton East Assisted Living
Hilton East Assisted Living
Overview of Hilton East Assisted Living
At 205 beds, Hilton East Assisted Living is one of the larger assisted living communities in Monroe County. It sits on East Avenue in Hilton, New York, operated by Hilton East Assisted Living LLC, in a moderately walkable neighborhood with a Walk Score of 65; enough for some errands on foot, though most still need a car.
Nursing services and medication management are confirmed on site. Three meals come daily in a restaurant-style dining room, which gives the dining experience a more structured setting than a typical cafeteria arrangement. Transportation coordination to medical appointments is also part of what the facility offers, reducing one of the more practical logistics burdens for families. Daily activities and entertainment run through the week, and an on-site beauty and barber shop means residents can handle personal care without leaving the building.
The New York Department of Health’s Office of Aging and Long Term Care handles regulatory oversight. Inspection findings have centered on care planning and documentation.
For families in the Hilton and broader Monroe County area looking at assisted living options, Hilton East offers a large-scale community with nursing coverage, daily dining in a restaurant-style setting, and on-site services that reduce the need for outside appointments.
205-bed community Rank #156 / 739Bed count — State benchmarkedThis home is ranked 156th out of 739 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 65 / 100 Rank #649 / 1169Walk Score — State benchmarkedThis home is ranked 649th out of 1169 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyMonroe
License Number370-F-208
Owner NameHilton East Assisted Living LLC
Nursing Services
Pets not allowed
Comfortable Rooms
Activity Areas
Life Assistance (Laundry
Food Prep
Hair Salon
Housekeeping)
Daily Activities And Entertainment
On-Site Beauty/Barber Shop
Volunteer Program
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2024 · 2 years of data
0 enforcement actions
78 violations
22 complaints
32 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
1 point above the New York average for assisted living residences (83/100)
Rank #156 / 608 in New York Inspection Score — State benchmarked This home is ranked 156th out of 608 homes in New York for inspection score. Shows this facility's inspection score compared to the New York average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 84 out of 100. Letter grade B. 1 point above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. New York state average
Overall vs. NY average
6 Worse
Metrics worse than New York average:
• Total violations (438% above)
• Violations per inspection (50% above)
• Inspections with violations (325% above)
• Inspection violation rate (20% above)
• Inspections with violations (425% above)
• Inspection violation rate (50% above) 3 Better Metrics better than New York average:
• Complaint visits (100% below)
• Total complaints (72% below)
• Complaints per year (72% below)
• Total violations (438% above)
• Violations per inspection (50% above)
• Inspections with violations (325% above)
• Inspection violation rate (20% above)
• Inspections with violations (425% above)
• Inspection violation rate (50% above) 3 Better Metrics better than New York average:
• Complaint visits (100% below)
• Total complaints (72% below)
• Complaints per year (72% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 32 | 9 | This facility has had 256% more total inspections than the New York average (32 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 256% more |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 17 | 4 | This facility has 325% more inspections with violations than a typical New York assisted living residence (17 vs. NY avg 4).↑ 325% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 53% | 44% | This facility has 9 percentage points higher inspection violation rate than a typical New York assisted living residence (53% vs. NY avg 44%).↑ 9% worse Rank #1 / 319 Inspection violation rate — State benchmarked This home is ranked 1st out of 319 homes in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 21 | 4 | This facility has 425% more inspections with violations than a typical New York assisted living residence (21 vs. NY avg 4).↑ 425% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 66% | 44% | This facility has 22 percentage points higher inspection violation rate than a typical New York assisted living residence (66% vs. NY avg 44%).↑ 22% worse Rank #1 / 319 Inspection violation rate — State benchmarked This home is ranked 1st out of 319 homes in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has 100% fewer complaint visits than a typical New York assisted living residence (0 vs. NY avg 6).↓ 100% better Rank #259 / 319 Complaint visits — State benchmarked This home is ranked 259th out of 319 homes in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 78 | 14.5 | This facility has 438% more total violations than a typical New York assisted living residence (78 vs. NY avg 14.5).↑ 438% worse Rank #1 / 319 Total violations — State benchmarked This home is ranked 1st out of 319 homes in New York for violations. Shows this facility's violations compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
|
Violations per inspection
Average violations per inspection.
| 2.4 | 1.6 | This facility has 50% more violations per inspection than a typical New York assisted living residence (2.4 vs. NY avg 1.6).↑ 50% worse Rank #1 / 319 Violations per inspection — State benchmarked This home is ranked 1st out of 319 homes in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 319 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking. |
Violation breakdown
Per-category split of the 78 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 78 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
7
Admission Standards
NY avg: 0.5
1
Civil Penalties
NY avg: 0.1
3
Disaster and Emergency
NY avg: 0.5
13
Environmental Standards
NY avg: 1.7
7
Food and Service
NY avg: 1.1
2
General Provisions
NY avg: 0.2
1
Inspection
NY avg: 0.1
2
Operating Certificate
NY avg: 0.2
11
Personnel
NY avg: 0.7
4
Records and Reports
NY avg: 2.0
1
Resident Protections
NY avg: 0.4
22
Resident Services
NY avg: 2.9
3
Residents Funds & Valuables
NY avg: 0.1
1
Retention and Standards
NY avg: 0.8
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 22 | 79 | This facility has 72% fewer total complaints than a typical New York assisted living residence (22 vs. NY avg 79).↓ 72% better |
|
Complaints per year
Average complaints per year since 2024.
| 11 | 39.5 | This facility has 72% fewer complaints per year than a typical New York assisted living residence (11 vs. NY avg 39.5).↓ 72% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 15, 2025 inspection found no violations and no deficiencies for this 60-bed facility.
- May 2, 2025 inspection cited seven deficiencies involving resident services, environmental standards, and disaster planning.
- Recent complaints investigations from December 2024 to May 2025 showed repeated issues with resident services and records, but no substantiated complaints or harm-level findings.
Places of interest near Hilton East Assisted Living
0.0 miles from city center
Estimated distance in miles from Hilton's city center to Hilton East Assisted Living's address, calculated via Google Maps.
Calculate Travel Distance to Hilton East Assisted Living
Add your location
Compare Assisted Living around Monroe County
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Hilton East Assisted Living | AL | Hilton | 205
Facility
205
NY AVG
160
Rank
#156 / 739 | No |
65
Facility
65
NY AVG
63
Rank
#649 / 1169 | - | 84
Facility
84
NY AVG
83
Rank
#156 / 608 | 32 | 80.8%
Facility
80.8%
NY AVG
44.4%
Rank
#1 / 319 | 0
Facility
0
NY AVG
6
Rank
#259 / 319 | 78
Facility
78
NY AVG
14.5
Rank
#1 / 319 | 2.4
Facility
2.4
NY AVG
1.6
Rank
#1 / 319 | - |
| Fairport Rehab & Nursing Center | AL NH PC SNF | Fairport (Fairport-Nine Mile Point Road) | 142
Facility
142
NY AVG
160
Rank
#357 / 739 | Yes |
35
Facility
35
NY AVG
63
Rank
#906 / 1169 | Fairport Baptist Homes Adult Care Facility, Inc | 66
Facility
66
NY AVG
83
Rank
#554 / 608 | 12 | 83.3%
Facility
83.3%
NY AVG
44.4%
Rank
#284 / 319 | 5
Facility
5
NY AVG
6
Rank
#182 / 319 | 37
Facility
37
NY AVG
14.5
Rank
#311 / 319 | 3.1
Facility
3.1
NY AVG
1.6
Rank
#298 / 319 | 1 Bed |
| Cherry Ridge | AL ADC HOS IL MC NH SNF | Webster (Town Of Webster) | 87
Facility
87
NY AVG
160
Rank
#545 / 739 | Yes |
46
Facility
46
NY AVG
63
Rank
#811 / 1169 | The Glen At Cherry Ridge, LLC | 84
Facility
84
NY AVG
83
Rank
#395 / 608 | 7 | 22.2%
Facility
22.2%
NY AVG
44.4%
Rank
#182 / 319 | 5
Facility
5
NY AVG
6
Rank
#182 / 319 | 4
Facility
4
NY AVG
14.5
Rank
#196 / 319 | 0.6
Facility
0.6
NY AVG
1.6
Rank
#169 / 319 | Cottage / 1 Bed / 2 Bed |
| St Anns Community | AL ADC HOS NH PC SNF | Webster | 72
Facility
72
NY AVG
160
Rank
#604 / 739 | Yes |
75
Facility
75
NY AVG
63
Rank
#527 / 1169 | St Anns Nursing Home Company Inc (The Heritage) (Not For Profit) | 85
Facility
85
NY AVG
83
Rank
#263 / 608 | 9 | - | - | - | - | - |
Financial Assistance for
Assisted Living in New York
Hilton East Assisted Living is located in Hilton, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Hilton East Assisted Living
Is Hilton East Assisted Living in a walkable area?
Hilton East Assisted Living has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Hilton East Assisted Living?
According to NY state health department records, Hilton East Assisted Living's license number is 370-F-208.
Are pets allowed at Hilton East Assisted Living?
No, Hilton East Assisted Living has a no-pet policy.
How many beds does Hilton East Assisted Living have?
Hilton East Assisted Living has 205 beds.
Are there photos of Hilton East Assisted Living?
Yes — there are 5 photos of Hilton East Assisted Living in the photo gallery on this page.
What is the address of Hilton East Assisted Living?
Hilton East Assisted Living is located at 231 East Avenue, Hilton, NY 14468.
What is the phone number of Hilton East Assisted Living?
(585) 392-7171 will put you in contact with the team at Hilton East Assisted Living.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Updated on
