Best Assisted Living in Monroe County, NY

Overview of St Anns Community

Situated at 920 Cherry Ridge Boulevard in Webster, Monroe County, St. Ann’s Community operates as a 72-bed nonprofit nursing home. The facility serves Medicare rehabilitation patients and longer-term skilled nursing residents, with memory care and respite options available. Current occupancy stands at 97%, well above the state average, signaling consistent demand and stable operations.

The staffing measure that most distinguishes this community is nurse hours: 4 hours 32 minutes per resident per day, approximately 30% higher than New York’s 3-hour 29-minute state average. This ranks the facility 40th among 388 state nursing homes. Direct clinical care at or above this level often reflects stronger oversight capacity and faster response to resident health changes; a meaningful differentiator for families evaluating skilled nursing options.

Regulatory findings, however, paint a more complex story. Across nine state inspections since 2021, the facility accumulated 20 citations, substantially above New York’s average. The September 2025 inspection, the most recent, documented six Level 2 deficiencies spanning feeding assistance, medication labeling, environmental safety, and electrical systems; no actual harm was reported at the time.

Earlier surveys during 2023 and 2024 identified similar recurring patterns in medication management, care planning, and life safety code compliance. While the facility corrected some deficiencies within months, the pattern of recurrence across multiple inspection cycles suggests systemic vulnerabilities in these operational areas.

The complaint record provides some counterbalance: 22 formal complaints over seven years resulted in 47% fewer complaint investigations than the state average, and those investigations yielded unsubstantiated findings. The facility has incurred no federal fines in the past three years. Long-stay resident outcomes, though, underscore care-quality gaps. Functional decline and fall-injury rates both run significantly above state averages, indicating residents either arrive with complex needs or experience functional loss during their stay at higher-than-typical rates.

St. Ann’s Community is suited for families seeking skilled nursing care with above-average staffing levels, particularly for short-stay rehabilitation or residents managing multiple chronic conditions.

Overview of Hilton East Assisted Living

At 205 beds, Hilton East Assisted Living is one of the larger assisted living communities in Monroe County. It sits on East Avenue in Hilton, New York, operated by Hilton East Assisted Living LLC, in a moderately walkable neighborhood with a Walk Score of 65; enough for some errands on foot, though most still need a car.

Nursing services and medication management are confirmed on site. Three meals come daily in a restaurant-style dining room, which gives the dining experience a more structured setting than a typical cafeteria arrangement. Transportation coordination to medical appointments is also part of what the facility offers, reducing one of the more practical logistics burdens for families. Daily activities and entertainment run through the week, and an on-site beauty and barber shop means residents can handle personal care without leaving the building.

The New York Department of Health’s Office of Aging and Long Term Care handles regulatory oversight. Inspection findings have centered on care planning and documentation.

For families in the Hilton and broader Monroe County area looking at assisted living options, Hilton East offers a large-scale community with nursing coverage, daily dining in a restaurant-style setting, and on-site services that reduce the need for outside appointments.

Overview of Fairport Rehab & Nursing Center

Fairpott Rehab & Nursing Center is an assisted living community in Fairport, NY, that offers personal care, rehabilitation, and skilled nursing. With its home-like setting, the community strives to accommodate up to 12 older adults. Housekeeping, therapy services, and a variety of activities are also provided to enhance residents’ living experiences. The community’s dedication to residents’ wellness, individualized care is provided.

A variety of recreational, social, and spiritual activities accompany older adults to promote a vibrant lifestyle and social engagement. Residents can also travel conveniently through the community’s volunteer-based transportation services. A hospice suite is also available to ease the pain and discomfort of those with life-limiting conditions. The community’s comprehensive services and extensive amenities create the ideal setting where residents can live to their potential in retirement.

Overview of Cherry Ridge

St. Ann’s Community at Cherry Ridge is a retirement community in Webster, NY, offering independent living, assisted living, memory care, and skilled nursing. Promoting a lively and welcoming environment, the community ensures older adults find a new home in their later years. Exceptional services, including 24-hour security, housekeeping, and nutritious meals, are also provided to help residents maintain their independence. Through a continuum of care, the community is committed to helping residents age gracefully in their later years,

Fitness programs, church services, and various activities ensure residents can stay active and maintain holistic wellness. With outdoor gardens, a walking path, and a hair salon, residents have more spaces for interactions and relaxation. Located near Webster Public Library, NY-104 Service Road, shops, and a variety of dining options in Webster, the community guarantees residents have quick access to necessities and leisure. As one of the trusted options for senior living in New York, this retirement community continuously provides top-notch services for older adults’ welfare.