Joyful Chapter
Assisted Living, Adult Day Care, Residential Care & Respite Care · California, CA
Joyful Chapter
Assisted Living, Adult Day Care, Residential Care & Respite Care · California, CA
Joyful Chapter Senior Living is a residential Chinese senior care home located in South San Francisco. It specializes in providing care for elderly Chinese individuals, offering a familiar environment and culturally relevant services. The facility provides around-the-clock staffing and personalized care to help residents maintain their dignity and skills.
52-bed community Rank #1128 / 1657Bed count — State benchmarkedThis home is ranked 1128th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
15 years in operation Rank #492 / 1487Years in operation — State benchmarkedThis home is ranked 492nd out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 61 / 100 Rank #1013 / 2092Walk Score — State benchmarkedThis home is ranked 1013th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceMay 11, 2011
CountySan Mateo
State License TypesLicensed by the State of California
Joyful Chapter is legally operated by The Next Chapter, Inc., and administrated by Robert Wong.
Visitor PolicyVisitation Hours: 10:00am – 7:00pm Daily
Admission CriteriaElderly individuals age 60 and over, both ambulatory and non-ambulatory
Minimum Age60+
Specific Programs24/7 Supervision, Nutritious Meal Preparation, Companionship, Conversation, Protective Supervision for those with Impaired Judgment, Help with Daily Grooming, Bathing Assistance, Wardrobe, Dressing Assistance, Help with Ambulation, Bed-bound Assistance, Mobility Assistance and Transferring, Respite and Adult Day Care
Touring HoursSunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM
Food DescriptionThe dining program caters to Chinese dietary needs and features a variety of Chinese dishes.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2021 · 5 years of data
1 citation
8 total visits
1 complaint visit
4 official inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
8 points above the California average for assisted living residences (81/100)
Rank #461 / 1401 in California Inspection Score — State benchmarked This home is ranked 461st out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 89 out of 100. Letter grade B+. 8 points above the California average for assisted living residences (81/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average
Overall vs. CA average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at California average:
• Official inspections (at CA avg) 6 Better Metrics better than California average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (50% below)
• Complaint visits (92% below)
• Other visits (57% below)
• Official inspections (at CA avg) 6 Better Metrics better than California average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (50% below)
• Complaint visits (92% below)
• Other visits (57% below)
Latest Inspection
April 22, 2026
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 10 | This facility has 90% fewer total citations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better |
|
Citations per year
Average citations per year since 2021.
| 0.2 | 2 | This facility has 90% fewer citations per year than a typical California assisted living residence (0.2 vs. CA avg 2).↓ 90% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 8 | 16 | This facility has 50% fewer total visits than a typical California assisted living residence (8 vs. CA avg 16).↓ 50% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1397 Complaint visits — State benchmarked This home is ranked 210th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
Financial Assistance for
Assisted Living in California
Joyful Chapter is located in California.
Here are the financial assistance programs available to residents in California.
Compare Assisted Living around California
| Reata Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mission Viejo | 840
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103
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#2 / 1657 | No |
2
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#2044 / 2092 | 96
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96
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81
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#1 / 1401 | 4 | 0
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0
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13
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#1 / 1397 | 0
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CA AVG
3
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#1 / 1164 | 12
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12
CA AVG
13
Rank
#569 / 1487 |
80.6%
Facility
80.6%
CA AVG
74.8%
Rank
#584 / 1368 | B- | Reat Glen Orange County Ccrc | - |
| GlenBrook Health Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Carlsbad | 95
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95
CA AVG
103
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#813 / 1657 | No |
57
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57
CA AVG
57
Rank
#1157 / 2092 | 95
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95
CA AVG
81
Rank
#108 / 1401 | 4 | 2
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2
CA AVG
13
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#324 / 1397 | 0
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0
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3
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#1 / 1164 | 22
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22
CA AVG
13
Rank
#313 / 1487 |
64.2%
Facility
64.2%
CA AVG
74.8%
Rank
#1020 / 1368 | - | Glenbrook Hc LLC/Life Services LLC | - |
| Ivy Park at La Palma |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | La Palma | 80
Facility
80
CA AVG
103
Rank
#916 / 1657 | Yes |
61
Facility
61
CA AVG
57
Rank
#1013 / 2092 | 93
Facility
93
CA AVG
81
Rank
#242 / 1401 | 1 | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | 1
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1
CA AVG
3
Rank
#413 / 1164 | 1
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#1391 / 1487 |
87.5%
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87.5%
CA AVG
74.8%
Rank
#331 / 1368 | - | Transformer Opco LLC;Oakmont Management Group LLC | - |
| OakView Health Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Thousand Oaks (Mountclef Village) | 63
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63
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20
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79.4%
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79.4%
CA AVG
74.8%
Rank
#608 / 1368 | A+ | Oakview Hc LLC | Private / Semi-Private Rooms |
| Joyful Chapter |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
ADC Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | - | 52
Facility
52
CA AVG
103
Rank
#1128 / 1657 | No |
61
Facility
61
CA AVG
57
Rank
#1013 / 2092 | 89
Facility
89
CA AVG
81
Rank
#461 / 1401 | 4 | 1
Facility
1
CA AVG
13
Rank
#210 / 1397 | - | 15
Facility
15
CA AVG
13
Rank
#492 / 1487 | - | - | The Next Chapter, Inc. | - |
Frequently Asked Questions about Joyful Chapter
Who is the owner of Joyful Chapter?
The legal owner and operator of Joyful Chapter is The Next Chapter, Inc..
Is Joyful Chapter in a walkable area?
Joyful Chapter has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Who is the administrator of Joyful Chapter?
Robert Wong is the administrator of Joyful Chapter.
How many beds does Joyful Chapter have?
Joyful Chapter has 52 beds.
Has Joyful Chapter had any recent deficiencies or citations?
Joyful Chapter has had 1 recently reported deficiency.
Are there photos of Joyful Chapter?
Yes — there are 15 photos of Joyful Chapter in the photo gallery on this page.
What is the phone number of Joyful Chapter?
(650) 678-8663 will put you in contact with the team at Joyful Chapter.
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